Let's Talk Dispatch with Ashley Valenzuela is a series dedicated to educating, empowering, and supporting the heroes behind the headset. Ashley is a 911 dispatcher in California and the creator of The Raspy Dispatcher LLC. Listen as she partners with industry leaders to add tools to every first responder's toolbelt. No topic is off-limits. Remember to subscribe, rate, and tell a friend, and find us on social media by searching The Raspy Dispatcher.
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Step into the world of real-life rescuers with RESPONDER RESILIENCE, an insightful podcast that sheds light on the challenges and triumphs of firefighters, EMTs, police, 911 professionals and clinicians. Hear firsthand accounts from our community's finest as they discuss critical issues on the job and share their experiences with hosts Lt. David Dachinger (Ret.), Bonnie Rumilly LCSW/EMT and Dr. Stacy Raymond. You’ll hear powerful discussions on leadership and wellness brought to life by top ...
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Host Payne Lindsey heads to the edge of the arctic circle to investigate a mysterious disappearance from Nome, Alaska. Up and Vanished investigates mysterious cold case disappearances with each new season of the hit true crime franchise. Season 1: The case of missing South Georgia teacher, Tara Grinstead, led to two arrests. Season 2: The disappearance of Kristal Reisinger, a young mother who disappeared from a remote Colorado mountain town. Season 3: The North West Montana disappearance of ...
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S4 E24 Fatal 10: Deadly Factors Behind Officer Suicides with Guest Dr. Olivia Johnson
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In this dynamic episode, Stacy and David sit down with the remarkable Dr. Olivia Johnson, Founder of the Blue Wall Institute. They dive into one of the most pressing issues in law enforcement today: police officer suicide. Dr. Johnson, with a master's in criminology and criminal justice from the University of Missouri, St. Louis, and a doctorate in…
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ReST for First Responders | Dr. Rita Brock
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Join us for an insightful chat with Dr. Rita Brock, Senior vice president for moral injury programs at Volunteers of America. Dr. Brock's Resilience Strength Training (ReST) Program has been a game-changer for veterans, and now it's extending its reach to support our first responders. In this episode, we dive into the world of moral distress and wh…
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S4 E23 Leadership From the Bottom Up! with Guest Dr. Candace Ashby, Battalion Chief Indianapolis FD
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This week's episode is a wild ride into the heart of leadership with Dr. Candace Ashby, Battalion Chief of the Indianapolis Fire Department. Dr. Ashby dives deep into the essence of "Bottom Up" leadership, revealing how the rank and file can make a difference. Have you ever wondered why fire organizations feel so disconnected? Dr. Ashby explains it…
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Turning Feelings into a Response | Brandi Powell
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In this episode, we are joined by a seasoned Consultant and Trainer with 15 years of experience as a dispatcher, trainer, and system administrator in emergency services. We dive into the critical topic of Holistic Wellness and explore the need for designated Chaplains in dispatch. Our guest shares their invaluable insights and experiences, shedding…
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S4 E22 Wildlife Warriors: A Tale of Two ACOs with Guests Gina Gambino and Jennifer Merenda, Animal Control Officers
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Join us as we reveal the raw, unfiltered look at the human side of animal control with Jennifer Merenda, Chief Animal Control Officer, City of Bridgeport, CT, and Gina Gambino, Head Animal Control Officer for Monroe, CT. We get a behind-the-scenes look at the careers of these seasoned professionals and gain a deeper understanding of their vital rol…
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Let’s Talk Dispatch celebrated its 100th episode with a live stream packed with surprise guests and giveaways! If you joined us live, thank you! If you missed it, here's an edited version of our live-streamed episode. A huge shoutout to my incredible guests: Dominique Mathis from Hello911 LLC, Cassie Sexton from Mindbase, and Ryan Dedmon from the 9…
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S4 E21 Shrinks Unwrapped—The Inside Scoop on Responder Therapy with Guests Dr. Stacy Raymond and Bonnie Rumilly LCSW/EMT
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Today, we’re not just breaking down doors; we're breaking the stigmas. The sirens fade, all units are returning to quarters, and the streets are safe again - but what happens to those who just calmed the chaos? This episode cuts through the silence that often shadows frontline personnel, diving directly into the unspoken truths of first responder m…
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A Conversation About Diversity, Equity, & Inclusion | Guest R. Tyrone Kelsey
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Change is hard for anyone, but especially for 911 dispatchers. In this episode, we delve into the challenges of change and much more with Tyrone Kelsey, a subject matter expert in implicit bias, racial diversity, and inclusion. Tyrone creates and delivers innovative curriculums on these topics and serves as 911 Training Institute lead consultant, h…
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S4 E20 Lead, Don't Bleed: Preventing Supervisor Burnout with Guest Hi Nguyen
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When Hi Nguyen pivoted from sales to counterterrorism in the wake of 9/11, he stepped into a world where every decision could mean life or death. Now, as he joins David and Dr. Stacey Raymond on our latest episode, we unearth the critical lessons of resilience and trust he's carried from the front lines to the boardroom. We're not just talking shop…
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Tethered at the Hip | Joint Episode with 911 Delta - Tethered 4 Life Podcast
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Is there an echo in here? Oh no, that's just my guests, Kacey and Anna, hosts of the 911 Delta - Tethered 4 Life Podcast, joining me for a joint episode. Tune in while we discuss each other's journeys and learn more about their podcast. Make sure to give them a follow on Instagram @911deltatethered4life And tune in to their awesome podcast on Apple…
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S4 E19 Dialing Up the Future of 911 with Guest Ashley Valenzuela, Dispatcher, and Founder Of The Raspy Dispatcher LLC
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Ashley Valenzuela is not just answering the call; she's rewriting the playbook for 911 telecommunicators everywhere. An experienced 911 dispatcher and creator of The Raspy Dispatcher, Ashley has seen the challenges and triumphs of the profession. Recognizing the gap in resources for those drawn to this vital work, she is on a mission to support bot…
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We sit down with Rachel Murdock, a former FBI forensic interviewer turned founder of Beyond the Storm, a company dedicated to guiding trauma survivors and first responders through their healing journey. Rachel's career has been nothing short of remarkable. With years of experience at the FBI, she honed her skills as a forensic interviewer, delving …
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S4 E18 Voices From The Frontline Of EMS with Guests Jason Patton, Dan Sundahl, Dr. Peter Antevy and More
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In this unique episode of our podcast, we bring you an exclusive compilation of stories, insights, and innovations from the front lines of EMS. Join us as we explore the minds and hearts of those who dedicate their lives to saving others, offering a unique glimpse into the challenges and triumphs of this critical profession. Our journey begins with…
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Status: Untraced - E2: Walked Into Heaven
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Continue to explore the mysterious disappearance of a survivalist and world traveler in "Status: Untraced." From the team that brought you Up and Vanished, this is Episode 2- 'Walked Into Heaven'. Binge the full season ad-free, plus get access exclusive content by subscribing to Tenderfoot Plus. Learn more at Tenderfootplus.com. To learn more about…
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Today on Let's Talk Dispatch the raspy dispatcher meets the Healthy Dispatcher's own Kris Inman! Kris brings over 28 years of experience to the table and has moved on from their role in dispatch to the director of Program Development at The Healthy Dispatcher. Join us as we talk about their journey in dispatch, how important taking care of ourselve…
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S4 E17 Unboxing The Cop Box: Brotherhood, Healing, and Growth with Guests, John Monaghan III, James Steinmetz, Douglas Wyman
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In this compelling episode, we reunite three distinguished law enforcement veterans: retired Chief John Monaghan, retired Chief Douglas Wyman, and retired New Hampshire State Police Sergeant James Steinmetz. These three friends, previously featured in the impactful film "Inside the Box," come together once more to delve into profound discussions on…
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"Status: Untraced" embarks on a riveting exploration of a global mystery. Host Liam Luxon investigates the case of Justin Alexander—not your average traveler, but a nomad, an adventurer, an expert survivalist whose disappearance defies explanation. From the team that brought you Up and vanished, the first two episodes are available now. You can che…
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In this episode of Let's Talk Dispatch, we're joined by Sondra Wesley who works with our partners at Prepared. With over 30 years of invaluable experience in public safety, Sondra shares her remarkable journey and insights gained along the way. Together, we delve into the cutting-edge technology that Prepared is bringing to our communication center…
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S4 E16 Mental Health Lifeline For Clay County’s Bravest with Guests, Chief David Motes and Marie Gumá
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In this enlightening episode of the Responder Resilience, we dive deep into the heart of mental health within the fire service, featuring a captivating dialogue with Acting Fire Chief David Motes of Clay County Fire Rescue (CCFR), Florida, and Marie Guma, the visionary founder of Command Counseling Center. Together, they shed light on the critical …
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Up and Vanished presents... Status: Untraced. In 2016, survivalist and world traveler Justin Alexander goes missing in the Parvati Valley while on a spiritual trek into the Himalayan Mountains. While the circumstances of his disappearance point to murder, a chilling message he left behind throws everything into question: “I should return mid-Septem…
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Inside Up and Vanished: In The Midnight Sun
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”Inside Up and Vanished: In The Midnight Sun” takes listeners behind the scenes of this season of the podcast. Host Payne Lindsey sits down with Tenderfoot's Laura Benson to discuss the investigation into the disappearance of Alaska Native Florence Okpealuk. Payne reflects on some of the challenges of this season and his experiences on the ground i…
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Host Neil Strauss (Rolling Stone, The New York Times) brings listeners on a journey through the dark world of Russian Sexpionage where, for the first time, a professed “sex spy” tells her story. From the creators of the hit podcast To Live and Die in LA, this is To Die For. Binge all 8 episodes now. To learn more about listener data and our privacy…
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S4 E15 Duty, Depression, and Deliverance with Guest, Rob Rudewicz, Retired Police Captain
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In this eye-opening episode of our podcast, we delve into the life of Rob Rudewicz, a man whose career in law enforcement spanned two decades, culminating in his retirement as a Captain from the Hartford Police Department. Rob's journey is not just a tale of policing a city he grew up in, but it's also a raw exploration of his own personal battles …
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The Traveling Dispatcher | Jennifer Marshall
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In today's episode, we have a fascinating conversation with Jennifer Marshall, who brings over 12 years of experience in dispatching across various emergency services—police, fire, and medical. But what sets Jennifer apart is her recent transition into a unique realm of dispatching: traveling dispatching. Join us as Jennifer shares her journey, she…
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S4 E14 Shuffling The Deck On A.C.E.S. with Guest, Chris Moore, Fire Captain, Author, Speaker, Advocate
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In this enlightening episode, we delve into the impactful world of first responders and the mental health challenges they face, through the lens of Captain Chris Moore's personal and professional experiences. As a key figure in his department's Behavioral Health and Peer Support Team, Chris opens up about his own battle with post-traumatic stress, …
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NENA Enhanced PSAP Registry and Census | Stacy Miller and Katie Decker
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In this episode of Let's Talk Dispatch we're bringing you a special 2-for-1 deal courtesy of NENA, the 911 association! Join us as we sit down with Katie, EPRC PSAP Program Manager, and Stacy, EPRC Commercial Program Manager, who together boast over 40 years of experience in PSAPs. They're here to share insights from their journey and introduce an …
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In this episode Payne continues contact with Oregon Jon, visits Alaska Department of Public Safety in Anchorage, heads back to Nome to speak with the Alaska State Troopers and begins looking further into the case of Joseph Balderas. Follow the show on Instagram: @upandvanished Subscribe to Tenderfoot+ for ad-free listening, exclusive bonuses and ea…
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S4 E13 Infidelity: Temptation And Transformation with Guest John Kelly
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Join us in this unprecedented behind-the-badge episode as we focus on the heartbreak of infidelity with law enforcement veteran, author, and coach John Kelly. We investigate betrayal, affairs and rebuilding shattered trust in first responder marriages. John brings a wealth of knowledge on smashing the cycle of self-destruction and maintaining healt…
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Grab A Snack | RJ Sosna - Dispatch Supervisor
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In this episode of Let's Talk Dispatch, our guest brings a wealth of experience to the table. With 23 years in dispatching and currently serving as a shift supervisor, they've seen it all. But what sets them apart is their 31 years of public safety experience, starting as a volunteer firefighter at just 16. Join us as we dive into their journey, fr…
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Payne sits down with the producers of up and vanished for a round-table discusion about the lead up, planning, and eventual encounter with Oregon Jon in small bar in Ketchikan from episode 6. Follow the show on Instagram: @upandvanished Subscribe to Tenderfoot+ for ad-free listening, exclusive bonuses and early access. {apple.co/upandvanished} To l…
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S4 E12 Succeed In The Need To Lead with Guest Al Pratts, Deputy Chief And Chief Of Special Operations
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Ready to take your career to the next level and achieve that long-awaited promotion? Tune in as we welcome Al Pratts, Deputy Chief and Chief of Special Operations at North Hudson Regional Fire and Rescue and delve deep into the intricate relationship between the first responder promotional process and mental health. Learn valuable insights on prepa…
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Join us on Let's Talk Dispatch as we chat with Jeremie, a seasoned public safety leader with over 32 years of experience. From their role as a registered Public Safety Leader (RPL) to nearly two decades of instructing with APCO as an instructor, Jeremie's journey is nothing short of inspiring. Tune in as we explore Jeremie's remarkable career highl…
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After messaging him from a fake Facebook account, Payne sets up to meet with the person he wants to talk with the most; Oregon Jon. Deciding to bring along a few of his producers, Payne sets up as many recording devices around the bar as he can in order to covertly capture the full encounter. Can Payne keep up the ruse or will Oregon Jon catch on? …
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S4 E11 This Too Shall Pass?? Panel Discussion: Real Talk on Stress vs Serenity
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In this special episode, Officer Pete Elste (Crisis Intervention Team Coordinator), Firefighter Pete Nichio, Bonnie Rumilly, LCSW-EMT, and Scott Alvord, LCSW (Crisis Intervention Clinician), come together for Real Talk: Stress vs Serenity. Under the theme of "This too shall pass," they explore strength in vulnerability and recovery from job-related…
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Payne and his producers beginning planning the best way to get closer to Oregon Jon, with internet sleuthing they eventually discover a trail to go down uncovering hints at how to get close enough to talk to him. Follow the show on Instagram: @upandvanished Subscribe to Tenderfoot+ for ad-free listening, exclusive bonuses and early access. {apple.c…
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S4 E10 Igniting Growth and Excellence with Guest Chief Anthony Perez
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In this episode, we dive into the inspiring journey of Anthony Perez, the Fire Chief of Pasco County, Florida. We explore the challenges and triumphs of transitioning into a new leadership role, the innovative cancer prevention initiatives he has implemented within his department, and the impact of recruitment and retention strategies on the firefi…
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Selling Tickets to the Circus | Robbie McCormick
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In the latest installment of Let's Talk Dispatch, I have the pleasure of conversing with Robbie McCormick, Deputy Director of Administration, whose illustrious career spans over 15 years of dedicated service. With extensive experience in various settings, ranging from large agencies to small, rural communities and bustling metropolises, Robbie brin…
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A tip received from a local Nomite sends Payne down the rabbit hole to uncover the sender of texts which claim to know exactly what happened to Florence Okpealuk in a tent on West Beach. Follow the show on Instagram: @upandvanished Subscribe to Tenderfoot+ for ad-free listening, exclusive bonuses and early access. {apple.co/upandvanished} To learn …
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S4 E9 The Power of De-escalation in Law Enforcement with Guests Ernie Stevens, Retired LEO and Author
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Join us for an engaging episode where we explore mental health and de-escalation with Ernest Stevens, author of the best-selling book "Mental Health and De-escalation: A Guide for Law Enforcement Professionals.” As a pivotal member of the San Antonio Police Department Mental Health Unit, Ernie brings a wealth of experience and knowledge to the tabl…
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Bonus: Payne Lindsey breaks down the case so far (Talking To Death)
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Join Payne Lindsey and the producers of Up and Vanished every week, as they break down the latest episode on his new weekly show Talking To Death. Listen to more episodes of Talking to Death here. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https…
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Cruising Down Disaster Ave | Jane Plympton
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Join us as we sit down with Jane Plympton, a dedicated dispatcher and trainer with over 12 years of experience in Police, Fire, and EMS services in Southeastern Montana. We chat about handling emergencies in a rural setting and fostering a positive workplace culture. Jane shares invaluable insights gained from her extensive background, shedding lig…
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Talking with locals in Nome, Payne begins to make some progress in finding out who one of the last people to have seen Florence alive is. New accounts of interactions with the miner living on West Beach have led to the uncovering of a man with a nickname that a lot of the town have heard about. Follow the show on Instagram: @upandvanished Subscribe…
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S4 E8 Recipes for Resilience: Coping with Suicide with Guest Joseph T. Bonanno, FDNY / USAF Veteran and Chef
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In this episode, we dive into the inspiring journey of Joseph T. Bonanno, a true American hero who has served in both the USAF and The FDNY. Joseph opens up about the profound impact of suicide on his life, especially following the tragic loss of his brother Michael in 2012. Through his personal experiences, Joseph sheds light on the ripple effect …
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Never Feel Helpless Again | Renee Monestero- Dispatcher
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In this episode, we sit down with a seasoned dispatcher and dedicated EMT with over three decades of combined experience. With 17 years in dispatch, 22 years in EMS, and 14 years of teaching, our guest brings a unique perspective to emergency services. Join us as we explore their journey, from handling high-pressure situations to educating future d…
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Florence Okpealuk is not the first Alaska Native to go missing from Nome. Seventeen years prior, Sonya Ivanoff was reported missing by her roommates and was found murdered. The crime has forever left a mark on the relationship between the community and the local police department. Payne arrives in Nome and learns that not much has changed since Iva…
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Often Nome, Alaska is claimed to be settled by gold miners, but Alaska Natives have been in the sub-arctic area for thousands of years. It is also unfortunately the site of a disproportionately high number of missing Indigenous and Native Alaskan women. When Up and Vanished host, Payne Lindsey, receives a tip from one of his producers about Florenc…
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S4 E7 Movies That Matter for Police and Their Families with Guest Jason Harney, Retired Police Sergeant and Documentary Filmmaker
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In this episode of Responder Resilience, we delve into the world of impactful filmmaking with Jason Harney, a retired Police Sergeant turned Documentary Filmmaker. Join us as we explore Jason's journey from serving with the Las Vegas Metropolitan Police Department for over two decades to his current role as a producer and director at Lightning Digi…
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One Last Call | Guest Patricia Aaron - Retired Dispatch Supervisor
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Today, my guest has been dispatching for 28 years, currently holding the position of communications supervisor. When you tune in for this episode, they will be officially retired! Congratulations on your retirement, Patricia, and thank you for 28 years of service to your community. We appreciate you sharing your journey with us on Let's Talk Dispat…
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S4 E6 Saving Lives Through Connection and Comedy with Guest Jason Patton, Firefighter, Paramedic, Comedian, VP of Fire Department Coffee
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Get ready to meet firefighter/paramedic Jason Patton, the creative genius behind Fire Department Chronicles. We take a peek into his world and the work he does both on and off the job. Jason shares his unique perspective on the struggles and triumphs of being a first responder, as we tackle important subjects like mental health, resiliency, suicide…
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Central Square Technologies | |Kevin Wattenbarger Director of Sales for 911 Call Handling
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oin us in this episode as we sit down with Kevin Wattenbarger, the Director of Sales for 911 call handling at CentralSquare Technologies. With over 25 years of experience in public safety and communications software, Kevin shares insights from his diverse background, including serving as a Deputy Sheriff of Wake County, NC, and his time in the U.S.…
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