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Welcome to the Best of the Best in Franchising Podcast where in each episode, we talk with a specific leader in franchising who has accomplished remarkable feats and led the way in their franchise brand. We'll discuss how they got started in franchising, a little bit about their chosen franchise brand, what they love most about franchising, and more about what has helped them to be one of the best of the best in the franchise industry.
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In this episode, I interview Mark Boyd who owns a House Doctors and 360° Painting franchise in Evans, Georgia (just outside of Augusta, Georgia). Additionally, he has just added four new brands with Premium Service Brands (Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic). Mark shares his story about how he got started with H…
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In this episode, I talk with Terri Reiff, who started her first Stretch Zone franchise in 2017. She has owned as many as 11 franchise locations and recently has sold several locations so that she can focus on her granddaughter. Terri's story is an inspiring example of the power of franchising and growing a successful operation across multiple locat…
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In this episode, I talk with Matt Skellan of Kitchen Tune Up and Bath Tune Up in Columbus, Ohio. He acquired an existing Kitchen Tune Up franchise in June of 2022, added a Bath Tune Up franchise and has grown the business significantly from then until now. Matt shares his story about how he decided to get into franchising and why he chose to join K…
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In this episode, I talk with Ryan Laird, who started the association pillar with Property Management Inc. (PMI) with his father Paul Laird in early 2020. Ryan shares their story about how they got started, what they've like most about working with PMI as they've grown, lessons they've learned, and the advantages to starting a business with a franch…
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In this episode, I talk with Mike Nonelle with the Fibrenew franchise in Hollywood, Florida. Mike shares his story about his background in the film and TV industry and why he chose to join Fibrenew of the different business concepts that he considered. He discusses how he got started in March of 2020, what he loves most about the franchise, how the…
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In this episode, we talk with with Eduardo Esquivel and Gabriela Cerrillo in Cincinnati, Ohio and the northern Kentucky area who joined the 360° Painting franchise with Premium Service Brands in July of 2020. They talk about how they discovered 360° Painting and why they chose to join them and Premium Service Brands, how their business has grown si…
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In this episode, I talk with Bart Williams, who has been a House Doctors franchisee for 18 years. Bart talks about his decision to get into franchising with House Doctors and what he has loved most since Premium Service Brands purchased House Doctors. He also shares lessons that he has learned in leadership and retention and how he was able to incr…
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In this episode, I talk with Scott Tobin of Burn Boot Camp, who has built twelve locations (and getting ready to open his thirteenth this year), after being Burn Boot Camp's head trainer. He has seen the growth of Burn Brands since a few franchise locations to 400+ locations now across the country. Scott shares lessons he has learned in leadership,…
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In this episode, I talk with Jessica Cartwright about how she decided to join the Royal Restrooms franchise and acquire an existing business that was operating in Salt Lake City, Utah and Denver, Colorado. She has since expanded operations in both markets and is in the process of opening a third market in Albuquerque, New Mexico. Jessica shares val…
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In this episode, we talk with Scott Goodger, who started his KitchenWise / ClosetWise franchise in The Villages, Florida in early 2021 and shares his experiences with starting the brand, his growth, and his perspective on the benefits that he has found in joining a franchise with Premium Service Brands.…
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In this episode, we talk with Kenneth Colson, who made the transition out of his full-time job into starting a Property Management Inc. (PMI) franchise in Greensboro, Georgia with a second location in Wilmington, North Carolina. Kenneth works in the short-term property management pillar with PMI and shares why he chose PMI, the benefits he has foun…
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In this episode, we talk with Mike Parrott of 360° Painting and House Doctors in St. Joseph, Missouri about how he joined the Premium Service Brand (PSB) family. He shares his diverse background and why he ultimately chose to start a 360° Painting and House Doctors franchise.By James Butler
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In this episode, I talk with Tom Dickerson of PMI4U in Albuquerque, New Mexico. Tom is in the residential pillar of the Property Management Inc. (PMI) franchise. Tom shares his story about how he got started and why he chose to join the PMI franchise as well as his successes that he has had in building his own property management business.…
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This podcast is a recorded Huddle Call we held on the topic of Territory Expansion, Territory Adjustments, and Territory Moves. Jamie steps us through all the available options available, things to think about, and generally how it all works. The main takeaway here is that if you are considering any expansions, changes, or outright moves of your te…
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Welcome to 2021 and welcome to a new season of the Fibrenew Exchange Podcast. In this episode we cover the topic of staying focused, staying positive, and keeping busy in Q1 of 2021.With various forms of shutdowns and restrictions in place in different geographic areas, it's amazing how much we're still able to do with our Fibrenew businesses. You'…
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In this episode, we sat down with Joe Day of Fibrenew Evansville in Evansville, Indiana. At the time of this recording, Joe was just shy of the one-year mark of operation of his Fibrenew business. He’s now booking 5 digits worth of revenue each month and has a schedule that’s booked out two weeks in advance.Joe explains what year one was like, he s…
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Here at Fibrenew, we have many support channels and resources like our support team, our online Technical Library with videos and manuals and discussions, we have weekly huddle calls, we have periodic seminars, training opportunities, and more. But one resource we can't leave off that list is the tremendous peer to peer support that exists among fr…
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Welcome to the 2nd installment in this 2 part series on Franchise Resales. In the first episode, we heard from Glenn Vanderploeg, a former franchisee who sold his franchise business. We heard about his experience from the seller's side of the fence and some sage advice that he had to offer on the topic.In this episode, we hear from Jay and Kelsey S…
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Welcome to part 1 of a 2 part series on the topic of business succession with Fibrenew. On this installment, we talked with Glenn Vanderploeg and had him describe the good feeling he had upon selling not 1, but 2 Fibrenew territories that he owned and operated for 12 years.You'll hear about Glenn's experience with finding new owners, how he worked …
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Part of our professional image has come to include wearing Personal Protection Equipment (PPE). This is the same as having a vehicle wrap, wearing a Fibrenew shirt, our ID lanyard, and more. Not only in terms of optics, PPE is the single best way we can enter businesses and homes from a safety standpoint as well.On this episode, Paul, Bruce, and Ch…
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Cal Wirch of Fibrenew Burnaby in Burnaby, BC wrote a pragmatic and inspirational document called ‘6 Points of Light’. It serves as a guide and reminder to Cal on how he wants to operate his business through this period.On this episode, Cal explains the deeper meaning of each point and describes how they’re helping him stay motivated and on track. W…
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We're having conversations with Franchise Partners to understand how they're navigating this period - what's happening now, and what their plans are moving forward.In this episode, we talked with Derek Trefry of Fibrenew SW Nova Scotia. Like many of us, Derek's business was upended in March when shelter at home restrictions began. Since then, Derek…
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We're having conversations with Franchise Partners to understand how they're navigating this period - what March and April looked like, what's happening now and what their plans are moving forward. In this episode, we sat down with Anthony Fragola of Fibrenew Alleghenies in central Pennslyvania. He shared many great insights and provided some inspi…
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Fibrenew has teamed up with The Seat Shop to offer you a simple and efficient mail-order automotive seat skin replacement when you need it. If a seat is beyond repair but you still want to help your customer, The Seat Shop can be an excellent option for you. On this episode, we talk with The Seat Shop's CEO, Matt Verhalen to discuss the partnership…
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'Just get after it' is Mat's advice when it comes to medical work. On this episode, he goes into more depth on what that means exactly - from getting the work, to billing, to schedules and more. He uses the same concept as 'walking a car lot' in medical facilities. Identifying the work that needs to be done, getting approval to do the work, doing t…
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Ted Barac has built a successful Fibrenew Franchise in Minneapolis. Coming from a past career in the restaurant business, he has been able to apply much of what he learned in food service around customer service, pricing, billing, turn around and more to his Fibrenew business. On this podcast, Ted talks about: - creating opportunities - to be in th…
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Google reviews are the custodian of trust. Social proof and feedback from previous customers is worth their weight in gold and then some. Not only in the eyes of customers but as a means of hiking your search engine rankings up the results ladder as well...and the more reviews you have, the better your overall position. We all do it. Before we're a…
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On this episode, we sat down with the 3 man team from the greater Nashville area. Franchise partners JT Thompson, Mark Chasteen and Mat Meade all own and operate their own franchises but work together as a team, servicing Nashville and area as a cohesive unit. When it comes to teamwork, these guys know how to do it! We discussed: - coordinated pric…
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Scott Neal of Fibrenew West Central New Jersey surpassed what was his 18 month sales target in just 3 months by following the Fibrenew Field Training program (AKA: Apprenticeship Program) On this episode, he shares his experience and feedback about the program including:- hitting the ground running as soon as he got home from training - not re-inve…
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