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Grating the Nutmeg

Connecticut Explored Magazine

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Connecticut is a small state with big stories. GTN episodes include top-flight historians, compelling first-person stories and new voices in Connecticut history. Executive Producers Mary Donohue, Walt Woodward, and Natalie Belanger look at the people and places that have made a difference in CT history. New episodes every two weeks. A joint production of Connecticut Explored magazine and the CT State Historian Emeritus.
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Guitar Tone Network

Rich Goyette & Rich Adams

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At the Guitar Tone Network our aim is to provide you, our podcast listeners, with unbiased information about guitars, amplifiers, and everything in the signal chain. This information will help you develop educated opinions and make informed decisions when considering components for your guitar rig. www.GuitarToneNetwork.com
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HAR's Travel Agent Chatter | Friday 15

Steph Lee | Travel Industry Veteran, Founder Host Agency Reviews

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We’ve got two listening delights for you on this channel, folks! 😲 The first is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter. The second is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes! Travel Agent Chatter -- a Host Agency Reviews audio series -- talks about all things travel. We specialize in-depth interviews with travel a ...
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In episode 156 Steph is so excited to co-host with Meredith Calloway of GTN! You’ve sent along some fabulous questions this week, so please join us for some great Friday afternoon conversation! Here's Today's Questions! 1. Hi! I’d like to charge a fee for my business. I plan to specialize in luxury, which I think will make it easier to charge a fee…
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June is PRIDE month and we’re celebrating by bringing you an episode about efforts to bring LGBTQ+ history to light. As one guest, historian William Mann writes, “Throughout its history, Connecticut’s LGBTQ population has moved from leading hidden, solitary lives to claiming visible, powerful, valuable, and contributing places in society.” In this …
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(158) Agent Etiquette on FAM trips? Benefits of the GDS? Should I belong to ASTA?In episode 158 Steph is flying solo! We’ve got some great questions and requests from our audience this week, so have a listen! 1. Not a question but a request... PLEASE discuss agent etiquette on FAMs. From the unwritten rules of don't sit on the bed or use a toilet t…
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Welcome to Friday 15! For today's Friday 15 throwback, we are re-streaming Vol. 92 from Feb. 2023, where Steph chatted about acquiring a GDS system without a host, attending FAM trips through other host/consortiums, using a payment system without using a host, and do you need to be certified to work with a host.Helpful Resources:https://asta.org/be…
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Welcome to Friday 15! For today's Friday 15 throwback, we are re-streaming Vol. 92 from Feb. 2023, where Steph chatted about acquiring a GDS system without a host, attending FAM trips through other host/consortiums, using a payment system without using a host, and do you need to be certified to work with a host.00:00 | Welcome to Friday 15 with Ste…
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Did you know that comic books were invented in Connecticut? Well, sort of. There are lots of precedents for printing texts with images. But the origin of mass market comic book printing is 1930s Waterbury, where Eastern Color printing began by re-publishing comic strips from newspapers in magazine form. Eventually they partnered with Dell publishin…
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In episode 155 Steph co-hosts with Jenn Lee of TPI and their new franchise Vacation Planners! We’ve got some great, in-depth questions from you this week, so let’s get down to business. Join us! 1. Hello Stephanie, I am new to the industry and I am trying to find a travel host. If I am geared towards making money and want to make this a full-time j…
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In episode 154 Steph co-hosts Stephanie Gries of Travefy. (It’s a special Stephanie and Stephanie episode!) They’ve got some big questions to cover, so grab your note-taking materials and get ready to study up!1. Hello HAR, I have learned so much from your site and have found it to be an invaluable resource, I only wish I had found it sooner!I been…
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It’s Spring in Connecticut and this episode is part of our celebration of May as Historic Preservation Month. Grove Street Cemetery in New Haven is the first planned cemetery in the country. The design of Grove Street Cemetery in the 1790s pioneered several of the features that became standard like family plots and an established walkway grid. It i…
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In episode 153 Steph co-hosts with the one and only Mary Stein of HAR. Sponsored by Outside Agents - thanks Chad and team! Here’s a taste of the questions they’ll cover:1. I keep noticing offers from my host agency/consortia/vendors that would provide perks for my clients and bonus commissions for me…after it is too late to claim them. How do other…
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In episode 152 Steph co-hosts with the one and only Jenn of TPI and the chat on TPI’s new franchise, Vacation Planners! 1. What is your view on terms and conditions? I see so much talk about them but do I need to invest in getting custom terms and conditions for my agency? That seems crazy to me. —Anonymous2. Hi Steph! I signed up for a host agency…
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In this episode, we uncover a Connecticut World War II story that features airplanes without engines. Sound crazy? You’ll learn how these engineless gliders helped beat the Nazis. Executive Producer Mary Donohue will also talk to the author of a new book that details the role that over 45 Connecticut companies played in producing the ammunition, we…
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In episode 151 Steph tackles some great questions with co-host Henley Vazquez from Fora! 1. I have my agency set up after going through your 7 Day Set Up program but now I’m lost on how to find clients and start advertising. I know there is no one way to do things, but what would you recommend for next steps once my agency has opened? I sent an ema…
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In episode 150 Steph fields some great questions from our good friend Anonymous (ha!) about naming your biz and choosing a HA based on locality. She also breaks down how to become a travel agent in some handy steps! 1. I am just stepping into starting a travel agency at the very early stages and still working on what it would look like for me. When…
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In this episode, we celebrate and commemorate National Borinqueneers Day coming up on April 13th. It recognizes the bravery, service, and sacrifice of the 65th Infantry Regiment, a United States Army unit that consisted mostly of soldiers from Puerto Rico and the only segregated Latino unit in the United States Army. But the honor and fidelity of t…
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In episode 149 Steph co-hosts with April Swales of Uniglobe. Here are the questions they’ll cover. Got some fun ones this week! 1. How do HAR courses differ from an IATA course or something offered through a host agency? –Anonymous2. Hello HAR and team! I have a question about commissions. For travel agents based in Europe, as far as I know most ai…
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****** Transcript + Show Notes: https://har.news/vol29Special thanks to today’s sponsor: CaffeineToday’s guest is a former professional fundraiser who put those skills to work and went from travel being a part time job on the side in 2017 to full time in June 2018. Here’s the thing to know though. Even with $2.5M in sales, that’s not the metric our…
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In episode 148 Steph co-hosts with Katie WIlliams of Tern. Here are the questions they tackle this week! 1. I'd like to switch to Tern. We're currently on Axus. Is there an easy way to transfer that data or can you tell me the level of manual work that needs to be done by our team to make the move? –Anonymous2. I have been diagnosed with ADHD and o…
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One of the most recognizable food brands in the world got started in a kitchen in Fairfield, Connecticut. In this episode, Natalie Belanger chats with historian Cathryn J. Prince about Margaret Rudkin, the woman who founded Pepperidge Farm. Read Prince's full-length article about Rudkin on the Connecticut Explored website here: https://www.ctexplor…
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In episode 147 Steph co-hosts with Lori Speers of Levarte Travel. Here’s a quick look at the three questions they cover this week. 1. I found a host agency which fits with my requirements but they don't have any reviews on host agency reviews. Is it okay or not to work with host agencies without any reviews on their profile? --Meseret G.2. Is there…
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In episode 146 Steph and the lovely Lindsay Lauer of Travel Leaders 365 answer your excellent questions! 1. Would the Accelerator course be helpful if I've been an employee? I'm thinking of going on my own. I do a volume of around $1M and have 2.5 yrs experience with over 1000 cruise bookings. --Anonymous2. Can I require my agency's independent con…
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Are they pirates, profiteers or legitimately authorized extensions of George Washington’s almost non-existent American Navy? We’ll find out with guest historian Eric Jay Dolin, author of Rebels at Sea: Privateering in the American RevolutIon. Dolin will underscore an element missing from most maritime histories of the American Revolution: a ragtag …
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In episode 145 Steph co-hosts with Connie Miller of Montecito Travel and they tackle your probing and ever-helpful questions. 1. I would love a conversation about how to execute charging fees when different trips take such a different amount of time. Some people know what they want - some don't. I've been experimenting and every person I've given a…
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****** Transcript + Show Notes: https://har.news/vol28Starting a business is not easy. Starting a successful business is even harder. Judi Lombardi has done both the past 9 months with her newly opened travel agency, Memories on the Move Travel. A seasoned traveler with a passion for planning, she finally made the leap a decade after she first star…
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