Best LexisNexis® Podcasts (2024)

1
LexisNexis’ Sheehan: Insureds More Likely to Engage Attorney Before Insurer 14:59

12h ago14:59

14:59

Tanner Sheehan, vice president and general manager at US Claim Solutions, Lexus Nexus Risk Solutions, said according to their survey data, 57% of automobile insurance claimants were more likely to hire an attorney before ever even having a conversation with their insurerBy AM Best Company

1
Around The World & Back Again: Veteran Retailer James Connell 30:59

1h ago30:59

30:59

In a wide-ranging and overdue conversation, I catch up with James Connell, one of the industry's most experienced retail marketing, customer experience, brand and omnichannel executives. We talk about the evolution of customer experience, marketplaces, lessons learned from Asia and abroad, and his local & global consulting work here in Canada About…

1
Podcast Seeks to Answer Questions, Provide Insurance Solutions 14:37

41m ago14:37

14:37

Bryan Falchuk, host of The Future of Insurance podcast, offers his views on industry opportunities, sharing his experiences, insights and a series of case studies from his book of the same name.By AM Best Company

1
Behind-the-Scenes of a Top Refund Fraud Ring Targeting Online Retailers 48:26

4h ago48:26

48:26

Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives deep into the inner workings of a massive refund fraud operation spearheaded by Nor's Luxury Refunds. Operating through a Telegram channel with over 8000 members, this organization ran a concierge refund service from July 2020 until June 2022, targeting l…

1
How New Technologies Can Expedite Claims 11:44

5h ago11:44

11:44

Marc Rothchild, head of claims for Xceedance, and Peter Flynn, head of personal lines, Americas at Xceedance, discuss how emerging technologies, including AI, can expedite claims resolution enabling insurance companies to resolve more claims faster and better serve their customers.By AM Best Company

1
AM Best: Annuity Premiums Soar; Surrender Protection Strengthens 4:11

5h ago4:11

4:11

AM Best Associate Director Jason Hopper highlights a new Best's Special Report on annuities that finds strong premium inflows invested at higher rates drive up asset yields.By AM Best Company

1
Visa's New Fraud Measures: What European Merchants Should Prepare For 38:52

2h ago38:52

38:52

Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick delves into the upcoming changes in Visa’s Acquirer Monitoring Program (VAMP) set to impact European merchants, acquirers, and payment processors. As Visa retires its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) by April 2025, the …

1
Rackspace Technology’s Ranganathan: Insurers Missing Out on Profits From AI 13:44

1h ago13:44

13:44

Nirmal Ranganathan, vice president engineering AI architect at Rackspace Technology, says insurers could gain satisfaction from cutting costs and increasing some sales through IT, but many don’t realize they could benefit significantly from integrating AI throughout the business.By AM Best Company

1
Author: Perseverance, Dedication, Leap of Faith Keys to Launching a Successful Insurance Business 27:47

4h ago27:47

27:47

In his book, Agent to Agent: Revealing the Story and Strategy for Insurance People, BI&I Group Vice President and Chief Operating Officer Leo Bados Jr. shares tips for building an insurance business and leading a team with confidence.By AM Best Company

1
Fashion Meets Purpose with Rob Smith, CEO and Founder of The Phluid Project, GET Phluid and The Phluid Phoundation (Encore) 23:46

3d ago23:46

23:46

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. My guest on this Encore episode from the summer of 2023 is Rob Smith, veteran retailer and now the CEO and Founder of The Phluid Project, GET Phluid, and The Phluid Phoundation; he has created a brand, combinin…

1
How Hackers Are Exploiting Service Providers: The Latest Data Breach Insights 21:12

4d ago21:12

21:12

Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data…

1
NCCI: Workers’ Comp UW Premium Surges16% from 2022 to 2023. 7:27

1d ago7:27

7:27

Troy Tepe, vice president of safety at Charles Taylor, says with workers’ compensation premiums on the rise, a safety-first culture is critically important in the workplaceBy AM Best Company

1
Transforming Retail Through AI with Former Giant Eagle EVP & CIO Kirk Ball 28:15

5d ago28:15

28:15

On the 41st episode of Enterprise Software Innovators, hosts Evan Reiser (Abnormal Security) and Saam Motamedi (Greylock Partners) talk with Kirk Ball, former EVP & CIO of Giant Eagle. Giant Eagle is one of the largest regional supermarket chains in the United States, with over 37,000 employees and more than $11 billion in annual revenue. In this c…

1
Continuity and Consistency 9:14

3d ago9:14

9:14

Tim Senechalle, Chief Investment Officer for AAM, said the P/C industry has a healthy balance of equity exposure.By AM Best Company

1
Catching the Uncatchable Fraud w/ Host of "Fraud Files Unleased" Austin Harris 1:03:25

3d ago1:03:25

1:03:25

Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick welcomes Austin Harris, Fraud Investigations Manager at Cross River Bank and host of the "Fraud Files Unleashed" podcast, to discuss the motivations behind fraud and the complexities of interviewing perpetrators. Austin delves into the evolving landscape of fraud dr…

1
Resilience is Key 8:58

8d ago8:58

8:58

Mark Berven, President and Chief Operating Officer of Nationwide Property & Casualty, said that as severe weather increases, we must shift to a “predict and prevent” mindset to protect customers.By AM Best Company

1
Portfolio Finance for Insurers 9:00

5d ago9:00

9:00

Dadong Yan, Head of Barings Portfolio Finance, said portfolio finance is the next extension in the evolution of private investment grade assets.By AM Best Company

1
Protecting Children from Identity Theft 24:33

7d ago24:33

24:33

As a parent, your child’s safety is your top concern — but do you know how to keep them safe from identity theft? In this episode, our experts Parul Sharma and Skip Myers discuss about how child identity theft happens, how to tell if a fraudster is using your child’s identity and share smart practices to help you protect your child’s identity from …

1
A Masterclass In Retail Returns & Reverse Logistics with John Lee 31:42

7d ago31:42

31:42

In this episode, I tap into John Lee's decades of reverse retail logistics experience. He discusses the importance of a seamless customer returns process, reasons for cart abandonment due to unclear return methods, and strategies using data analytics and personalization to reduce returns. We also explore managing high return rates, innovative solut…

1
IMCA and AM Best Marketing Leader Lunch with Berkley Select’s Lisa Rowland 31:15

8d ago31:15

31:15

Lisa Rowland, assistant vice president of marketing and distribution at Berkley Select, discusses Rebranding strategies, Innovation in marketing, Creating strategic marketing campaigns, and attracting the next generation of marketing talent.By AM Best Company

1
How Telegram and Discord Are Fueling the Fraud Economy 31:29

11d ago31:29

31:29

Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick takes a deep dive into the dark side of encrypted messaging apps like Telegram and their impact on online fraud. Fresh from a speaking engagement in San Francisco, Karisse explores the burgeoning ecosystem of fraud as a service, breaking down how these platforms fac…

1
KCC’s Ward: Hurricanes Increasing in Intensity 12:18

9d ago12:18

12:18

Dan Ward, atmospheric scientist and director of model development, Karen Clark and Co., discusses the outlook for the 2024 hurricane season. Ward expects a very active season this year, especially in places such as Florida and Louisiana, as well as wildfire as a secondary peril.By AM Best Company

1
AM Best: Social Inflation Remains A Thorn in the Side of Casualty Insurers 10:48

10d ago10:48

10:48

AM Best Associate Director David Blades and Associate Analyst Justin Aimone discuss a new Best's Special Report that finds the impact of social inflation on insurance claims costs is unpredictable and excessive.By AM Best Company

1
Munich Re’s Bove: Very Active Hurricane Season Is Likely 6:04

11d ago6:04

6:04

Mark Bove, meteorologist & SVP of natural catastrophe solutions, Munich Re America, discusses the findings of a new hurricane outlook report that indicate an active season could be on tap for Atlantic hurricanes.By AM Best Company

1
Modeling the Future Challenge Looks to Inspire Actuaries of Tomorrow 10:54

12d ago10:54

10:54

Nichole Semprit, senior program specialist, The Actuarial Foundation, and Moriah Sanya, STEM programs coordinator, Institute of Competition Sciences, discuss the Modeling the Future Challenge, a competition for high school students who look to solve real world problems using their math skills.By AM Best Company

1
Radical Innovation, Leadership and Winning Every Race with Craig Baxter, Group President of Techtronic Industries Canada Inc. (Milwaukee, Ryobi, and Hoover) 37:13

14d ago37:13

37:13

On this episode, I sit down with a colleague from back in my work on the brand side, Craig Baxter, Group President ofTechtronic Industries Canada Inc., part of a global 13 billion dollar powerhouse tool house of brands that includes Milwaukee, Ryobi, andHoover. In a wide-ranging and engaging conversation, Craig talks about radical innovation, retai…

1
Student Challenge Considers the Impacts of Legalized Recreational Marijuana 7:55

20d ago7:55

7:55

High school students Timothy Chen and Aryan Mukherjee, who took part in the Modeling the Future Challenge, a competition that uses math to address real world problems, discussed their project that also used AM Best data to examine how legalized recreational marijuana could impact private passenger auto insurance rates.…

1
How Insurance Asset Managers Are Negotiating the New Investment Environment 28:42

16d ago28:42

28:42

John Weber sits down with Jennifer Quisenberry from New England Asset Management to revisit past conversations from the series and gain fresh insights into the investment landscape. Watch and listen as they examine the current investment outlook and review the key factors shaping today’s insurance investment environment.…

1
Emerging Insurance Asset Investment Risks and Opportunities 28:42

21d ago28:42

28:42

Real estate, hedge funds, private equity, stocks and credit instruments create many opportunities for investment managers. A panel of leaders and experts spoke about the trade-offs of these asset classes.By AM Best Company

1
Building a gender balanced workforce with Kate Shaw, HR Vice President, Global HR Operations, pladis 26:00

17d ago26:00

26:00

The Equality Conversation podcast with bestselling author Joy Burnford explores what we can all do to champion gender equality at work. Each episode offers inspiration, stories and practical solutions from business leaders and experts from around the world. Achieving gender balance at work isn’t about fixing the women, it’s about changing the syste…

1
Issuer/Merchant Perspectives on Chargebacks w/ Hailey from Banking on Fraudology 59:17

24d ago59:17

59:17

Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham. Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fi…

1
How Insurers Are Addressing Earlier Low-Rate Investments 31:32

18d ago31:32

31:32

It’s crucial for the industry to adapt to shifting market dynamics, regulatory changes and emerging technologies in order to effectively manage assets, a panel of industry leaders told AM Best TV.By AM Best Company

1
EP14: Steve Wilson on NAB Digital Next Podcast 28:50

18d ago28:50

28:50

Lockstep's Steve Wilson just appeared on the NAB Digital Next podcast with host Alysia Abeyratne. NAB has kindly allowed Making Data Better to repost the podcast here. If you want to understand how to untangle the knots we’ve tied around identity and identification online, take a listen. Aleesha asks important questions and Steve provides really cr…

1
Negotiating the Higher-Yield Insurance Asset Environment 28:13

19d ago28:13

28:13

AM Best TV hosted a panel of insurance leaders who said they believe the current economy and interest rate environment will continue to linger as the industry keeps its eye on how the Federal Reserve will respond to inflation data.By AM Best Company

1
Live from SMU in Dallas, Texas, Steve Dennis & Leaders Leap, Transforming Your Company at the Speed of Disruption 39:45

21d ago39:45

39:45

Recorded at the Cox School of Business at SMU in Dallas, Texas, in front of a live studio audience, my guest is my good friend and Remarkable Retail podcast partner Steve Dennis on the occasion of the book launch event for Leaders Leap, his latest book already climbing up the charts as one of the top business books of the year. About Steve Steve De…

1
Leaders Panel: Non-Modeled Natural Perils Drive Significant Losses 7:51

28d ago7:51

7:51

Katie McGrath, Swiss Re Corporate Solutions, and Martin Neuhaus, Munich Re, said non-modeled natural perils, particularly severe convective storms, have increased losses significantly, requiring insurers to adjust pricing and coverage. They were interviewed by AM Best TV at RIMS Riskworld 2024 in San Diego.…

1
Swiss Re's Finucane: US P&C Insurers Gaining Momentum 7:10

23d ago7:10

7:10

James Finucane, senior economist, sigma research, Swiss Re, discusses a new report that shows that strong premium gains, easing claims-cost inflation and higher investment returns are boosting US P&C industry results after a difficult period.By AM Best Company

1
AM Best: Highly Innovative Personal Auto Carriers Have a Significant Competitive Edge 3:38

24d ago3:38

3:38

AM Best Industry Analyst Helen Andersen highlights a new Best's Special Report that finds two thirds of the auto carriers whose ratings were downgraded in 2023 had innovation assessments of Moderate.By AM Best Company

1
The Complexities of Online Identity Document Verification w/ Gil Rosenthal 41:23

25d ago41:23

41:23

Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick and risk management consultant Gil Rosenthal discuss the complexities of Identity Document Verification (IDV) in tackling online fraud. They uncover how relying solely on traditional methods like driver's license verification is increasingly being circumvented by fr…

1
Guy Carpenter Report Examines Cyber Model Divergence 11:40

1M ago11:40

11:40

Erica Davis, managing director and global co-head of cyber, and Jess Fung, North American cyber analytics lead, both of Guy Carpenter, discuss a new report that examines the evolution of cyber modeling.By AM Best Company

1
Verisk's Shavel: AI Expands Ability to Interpret Data, Support Decisions 15:18

27d ago15:18

15:18

Lee Shavel, CEO, Verisk, said practical applications of generative AI include tasks such as summarizing medical files and prioritizing data in commercial property underwriting. Shavel spoke with AM Best TV at the Verisk Insurance Conference 2024, held in Orlando, Florida.By AM Best Company

1
Driving Confidence Amid Chaos 19:52

1M ago19:52

19:52

In this episode, our experts Dr. Stephen Topliss and Pratik Choudhary discuss insights from the LexisNexis® Risk Solutions Cybercrime Report and share how forward-looking organizations can keep ahead of the increasingly frequent, sophisticated and global nature of digital fraud attacks and scams, while keeping good customers safe and content. For m…

1
The Inside Story Behind Ikea Canada's "Second-Hand Tax (SHT) is Happening" campaign with Tanya Bevington, Head of Communications for IKEA Canada, and Anthony Chelvanathan, Chief Creative Officer at Edelman ... 24:46

1M ago24:46

24:46

My guests on this episode are Tanya Bevington, Head of Communications for IKEA Canada, and Anthony Chelvanathan, Chief Creative Officer at Edelman Canada. They discuss the insights and unique creative partnership behind Ikea Canada's clever and brilliant "Second-Hand Tax (SHT) is Happening" campaign. The brand discovered recently that in Canada, th…

1
ASG Podcast Teaches Marketing Tips, Sales Strategies 11:41

1M ago11:41

11:41

Sarah Rueppel, host of the Agent Survival Guide, discusses her podcast which dispenses industry updates on Medicare Advantage and Part D plans and helps agents stay compliant while offering sales and marketing advice.By AM Best Company

1
How Scammers Make Millions Using Your Bank Details 29:34

1M ago29:34

29:34

Fraudology is presented by Sardine. In this episode of Fraudology, Karisse explores crucial topics in the fraud prevention sphere. This week, we delve into the newly discovered vulnerabilities in credit application fraud at Shore United Bank and discuss the broader implications for online merchants and acquiring banks. Karisse also covers regulator…

1
Conning’s Bradford: Insurers’ Top Concerns Include Inflation, Interest Rates and Geopolitical Risk 18:41

30d ago18:41

18:41

Conning CEO Woody Bradford is set to become CEO of Generali Investments. Generali has a majority ownership stake in Conning, while Cathay Life Insurance and Cathay Financial Holdings own a minority stake.By AM Best Company

1
EP13: The Future of the Cloud: Confidential Computing with Mike Bursell 32:38

1M ago32:38

32:38

How do we protect data while it’s actually in use? And how can we prove it? Up until now, that’s been nearly impossible. We’ve addressed securing data in flight and at rest. When done right, they are strong protections. But what about when the data (and code is data, too) is actually in memory or being processed? And how much more complex does that…

1
Supercharging Enterprise Operations with AI with Lexmark Global CTO & CIO Vishal Gupta 25:24

1M ago25:24

25:24

On the 40th episode of Enterprise Software Innovators, hosts Evan Reiser (Abnormal Security) and Saam Motamedi (Greylock Partners) talk with Vishal Gupta, Global CTO & CIO of Lexmark. With over 9,000 employees in 170 countries, Lexmark is a global technology company specializing in printing solutions and cloud-enabled IoT imaging technology. In thi…

1
AM Best: Heightened Risk Landscape Creates New Challenges for Reserve Management 6:32

1M ago6:32

6:32

AM Best Senior Industry Analyst Christopher Graham discusses a new Best's Special Report that finds management of emerging risks will be critical to ensuring that carriers are prepared for stresses posed by long-tail lines and their liabilities.By AM Best Company

1
Kicking Off "Banking on Fraudology": Insights for Banking & Fintech w/ Hailey Windham 1:08:11

1M ago1:08:11

1:08:11

Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick introduces the brand new podcast Banking on Fraudology and dives deep into a meaningful conversation with its host, Hailey Windham. Together, they set the stage for a series of enlightening discussions aimed at empowering fraud fighters and financial institutions wi…

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