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Welcome to "Bean There, Done That!" your essential podcast for mastering the world of hospitality. Hosted by industry expert, Phillip Di Bella, we cut through the noise to deliver straightforward, actionable insights and strategies. Each episode explores the powerful interplay of knowledge and connections, presenting real-life case studies from Australia's thriving hospitality scene. We feature thought leaders who share their experiences, ensuring you have the answers you need when facing a ...
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Mastering Strategies for Financial Management, Efficiency, and Growth in the Hospitality Industry. With Rhian Shellshear
30:58
30:58
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30:58
On this episode of "Bean There Done That," industry expert Rhian Shellshear from Italian Gelato Concepts shares his extensive knowledge on business performance and cost optimisation. With over 22 years in the coffee and hospitality sector, Rhian offers practical advice on equipment selection, financial management, and the benefits of comprehensive …
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POS Power: The Secret Ingredient to Thriving Cafe Businesses. With Jacob Kelly
28:28
28:28
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28:28
Could your cafe's profitability be just a tech upgrade away? Join me, Phil DiBella, alongside Jacob Kelly, General Manager at Innovators Direct, as we serve up a brew of knowledge on advancing your cafe's operations through technology. This episode steeps with insights into how bespoke POS systems can be the secret ingredient to enhancing your menu…
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Café Transitions: Selling, Valuing, and Franchising Insights from Industry Expert Craig Hong
34:00
34:00
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34:00
Ever wondered what it takes to sell one's café for top dollar? Join Phillip Di Bella as he sits down with Craig Hong, Hill House Legal Partners Director, to explore the inner workings of café sales, equity sharing, and the buzzing world of franchising. In this candid conversation they get down to the brass tacks of maintaining healthy business acco…
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Innovation at the Checkout: How Tyro is Changing the Game for Cafes and Restaurants. with Daniel Kydd
27:21
27:21
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27:21
Join Phillip Di Bella as he dives into an engaging conversation with Daniel Kydd from Tyro Payments. This episode uncovers how Tyro's innovative payment solutions are transforming the way cafes and restaurants operate, offering seamless integration and customer-focused services that propel business growth. Discover the essence of customer obsession…
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Resilience Redefined: The Lauren Hall Odyssey
58:30
58:30
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58:30
Join us on "Bean There Done That!" for an engaging episode with Lauren Hall, a force in entrepreneurship who turned challenges into opportunities. This episode features an in-depth interview with Lauren Hall, a serial entrepreneur and CEO/founder of Ivvy, sharing her remarkable journey from starting her first company at 17 in South Africa to buildi…
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The Future for Independent Cafes in Australia: Key findings and Strategies in Hospitality
54:01
54:01
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54:01
In this episode of "Bean There, Done That" Phillip Di Bella alongside returning guest Alan Bonsall, delves into the significant findings of a pivotal paper titled "The Future for Independent Cafes in Australia." This research, spearheaded by Gianna Di Bella, Alan Bonsall, and Nick Parfitt, offers a comprehensive analysis to chart a course for succe…
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From "That Coffee Show": Coffee Unveiled: Revealing unique insights into the coffee industry with Ben Gleeson, Phillip Di Bella & Raihaan Esat
52:03
52:03
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52:03
We have a special episode to kick off Season 3 of That Coffee Show. Crossing over with the ‘Bean there, done that’ Podcast, Ben Gleeson is joined by industry experts Phillip Di Bella & Raihaan Esat. Phillip Di Bella needs no introduction when it comes to coffee & the Australian coffee scene. Initially known for the establishment of Di Bella Coffee,…
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Beyond the Beans: Emotional Branding and the Art of Customer Loyalty - With Allan Bonsall
36:18
36:18
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36:18
In this episode of Bean There, Done That! Phil chats with brand strategist and marketing expert Allan Bonsall. Also known as a successful author and long-standing panellist on ABC Radio’s Hidden Persuaders programme, Allan and Phil discuss the importance of standing out in a crowded market, creating a compelling brand story, and understanding the c…
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Future-Proof Your Lease: Expert Insights from Phillip Chapman
34:28
34:28
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34:28
Founder of Lease1 Phillip Chapman joins Phil to discuss the current landscape of the lease market and provide valuable insights and advice for business owners. They emphasise the importance of being proactive in lease negotiations and understanding the terms of the lease. Philip also highlights the need for retailers to right-size their stores and …
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Moving Forward: Reinventing Yourself After Business Failure - With Arif Memis
38:02
38:02
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38:02
Former owner of Cowch Dessert Cocktail Bar, Arif Memis joins Phil on the podcast to share his experiences and lessons from running a successful business that had to close in early 2023 due to financial difficulties. The pair discuss the challenges of negotiating leases and supply agreements, as well as the impact of regulatory issues. Arif also hig…
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Compliance 101: Understanding Legal Requirements and Regulations for Cafe Owners. With Robert Lamb From Hillhouse
51:16
51:16
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51:16
Rob Lamb, principal and director of Hillhouse Lawyers, joins Phil on the podcast to discuss the importance of choosing the right legal structure for a cafe, the significance of shareholder agreements, and the legal requirements and regulations that cafe owners should be aware of. They also touch on intellectual property protection, compliance with …
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Adapt and Thrive in the Café Scene: Hospitality Survival Guide - With Joshua King
32:44
32:44
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32:44
Joshua King, author of The Hospitality Survival Guide, joins Phil to discuss the current landscape of the cafe industry and share tips for surviving and thriving in this challenging business. They emphasise the importance of knowing your numbers, understanding your customers' needs, and delivering exceptional customer experiences. They also discuss…
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Brewing Success in Hospitality: Unveiling the Numbers Game with Ivan Brewer From Peiso
35:31
35:31
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35:31
In today's episode, Phil talks with Ivan Brewer, the brain behind Peiso, a platform designed to provide real-time insights into business performance. This episode delves into the essence of understanding business numbers, the anticipated trajectory of the hospitality industry, and how Peiso is carving a niche in aiding businesses navigate through t…
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Slicing Up Success: A Masterclass with Don Meij, CEO of Domino's
57:36
57:36
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57:36
In this episode, Phil sits down with Don Meij, the CEO of Domino's, to discuss the intricacies of running a global fast-food chain. From supply chain management to employee retention, menu development, and customer engagement, Don shares invaluable insights that are relevant not just to the pizza business but to anyone in the hospitality industry. …
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Swipe Right to Secure Your Perfect Hospitality Employee: The Tinder for Hiring Staff. A Chat with Sam McNamara of Get Ahead.
36:50
36:50
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36:50
In this episode, we dive deep into the world of recruitment in the hospitality industry. Our guest, Sam McNamara, founder of Get Ahead, describes his company as the "Tinder for employment" - a swipe app that connects job seekers and companies seamlessly. Key Takeaways: The power in the recruitment process has shifted from employers to employees, ma…
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Mindset Matters: Building Resilience and Success in the Cafe Industry. With Kelly Maniatis
35:09
35:09
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35:09
Today, we speak with Kelly Maniatis, organisational psychologist who has been working with cafe owners for many years. In this episode, we will delve into the importance of developing a resilient mindset in overcoming the challenges faced by cafe owners, such as increased expenses, staff shortages, and long hours. We will also discuss strategies fo…
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Championing Queensland's Small Businesses: A Conversation with Dominique Lamb, the Queensland Small Business Commissioner
39:46
39:46
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39:46
In our first episode, Phillip Di Bella interviews Dominique Lamb, the Queensland Small Business Commissioner, in this episode of "Bean There, Done That!" They discuss the current landscape for small businesses in Queensland, particularly in the hospitality industry. They touch on the challenges of attracting and retaining employees, rising costs, a…
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Introducing: Bean There, Done That! The Double-edged Secret of Success: Knowledge & Connections - Exploring the Hospitality Landscape
1:13
1:13
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1:13
Welcome to "Bean There, Done That!" This podcast series has a straightforward mantra: Success is about both what you know and who you know. Over the next few months, we're set to bring you a stellar lineup of industry veterans who've successfully navigated the hospitality landscape. They're here to share their hard-earned knowledge and connections,…
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