A weekly podcast providing fraud prevention and vendor setup training to protect the vendor master file. Immediate takeaways with actionable steps you can implement today into your vendor onboarding and maintenance process to reduce fraud and regulatory fines. Great tips for the Accounts Payable and Procurement teams to clean-up their vendor data, clean-up their vendor processes so that they can pay the right vendor.
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Are you interested in learning more about the trends and stories that develop in the payments and financial technology industry? You’re in the right place. Find out exactly why The Payments Podcast will soon become your go-to source for anything you wish to know in the world of payments. Brought to you by Bottomline.
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The Profit from Legal Podcast is about the Profit from Legal™ service from ExecutiveLP®, a virtual law firm, based in Nashville, TN. Profit from Legal™ is a legal operations setup service, delivering improved business intelligence, financial management, and firm & vendor management to business clients. The Profit from Legal™ Podcast is hosted by Noel Bagwell, Founder & Chief Legal Counsel of ExecutiveLP®. The podcast is comprised of short-form, long-form, and interview episodes, in which Mr. ...
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Episode 291: 4 Vendor Setup & Maintenance Tasks That Can Make the Unclaimed Property Process Easier
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Unclaimed property for Accounts Payable can be a tedious, manual process from identifying what is unclaimed property to sending letters to vendors to avoid the complicated process of transferring that property to the applicable states. In between those steps, there are four vendor setup and maintenance tasks that might make the process easier. Keep…
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In this episode, we speak with highly regarded accounts payable (AP) speaker, trainer, and consultant Debra R Richardson about avoiding fraud, potential fines, and bad vendor data in the AP vendor space. Given her extensive experience and interaction with AP professionals, Debra shares the loopholes she sees, precautions to take, and valuable advic…
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Operational Resilience Rules for Organizations: What You Need to Know
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To ensure financial stability in the UK, banks and other financial service firms operating in the UK must be ready to handle unexpected disruptions to their services. Our guest, Richard Ransom, discusses the UK’s new legislation (SS1/21) and the responsibility firms have to mitigate any risk, minimize impact, and continue providing essential servic…
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Episode 290: One Step You Are Probably Not Doing with the Confirmation Phone Call – But Here are Reasons it Why It Might Not Work For You
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I recently spoke at an in-person conference and while there I attended a session where an accounts payable practitioner revealed what they are doing when making the confirmation call that surprised other attendees – me included. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, in…
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Episode 289: ChatGPT-4o Is Here and Triggers These Reminders to Avoid Exposing Vendor Data That Can Lead to Fraud
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I now have access to the newest ChatGPT / GPT-4o, the “Omnimodel”. The capabilities of this new model triggers reminders to the vendor team to not expose vendor data that can lead to fraud while using this technology. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal cont…
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Episode 288: New Nacha Rule Could Help To Avoid Payment Fraud. Here is What to Look For
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You may be getting some help from banks finally on avoiding fraudulent payments. Hear what new Nacha rule is behind it, when it will go into effect, and what to look for, so….. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraud…
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Episode 287: Replay! Bank Failures, Mergers and Acquisitions – What the Vendor Team Must Do
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Remember when Signature Bank and Silicon Valley Bank failed in March of 2023? Those were the first bank failures since October of 2020 and news was everywhere. Well, there have been 4 more bank failures since then with the latest one in April of 2024. What should the vendor team do? Keep Listening. Check out my website www.debrarrichardson.com if y…
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Episode 286: I Experimented With Voice Cloning, Here is What it Sounded Like
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I experimented with generative artificial intelligence or generative AI – voice cloning for an upcoming webinar on avoiding payment fraud from deepfakes. Wasn’t expecting this…. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent frau…
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ISO 20022: Reckoning with change in the global payments system
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While ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only w…
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Episode 285: 4 Ways to Secure Your Vendor Remittance Address From Unauthorized Changes
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You may worry about vendor banking information and preventing fraudulent electronic payments – however, both internal and external fraudsters are after your checks. If you want to make sure you are protecting remittance addresses for your checks…. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentica…
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Episode 284: Free and Paid Resources to Validate Vendor Banking Details - Updated for 2024
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Validating Vendor Banking information is critical to 1) make sure payments are successful; and 2) to validate you are paying your actual vendor and not a cybercriminal. There have been some changes in resources for 2024, so if you want to hear the updated resources…… Keep Listening. Check out my website www.debrarrichardson.com if you need help imp…
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Episode 283: 8 Most Common Behavioral Warning Signs of Internal Fraud According to the ACFE
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Most internal fraudsters display at least one of eight (8) red flags that fraud is occurring. Do you know what to look for? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. …
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Soft Skills for Treasury with The Finance Collective
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Our guest in this episode is Ernie Humphrey, the chief evangelist of The Finance Collective, who has over 20 years of experience in treasury leadership. Ernie will discuss the importance of soft skills in treasury, such as listening, building relationships, and communication, and how improving them can lead to better productivity.…
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Episode 282: What if the IRS TIN Match is Unsuccessful? 3 Options
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Now that the new IRS Form W-9 is published, let’s look at a frequently asked question I get – what should you do if the vendor’s legal name and tax id combination is not valid with the IRS? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to …
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Episode 281: According to the FBI – BEC Scams Still Worked in 2023 and This Stat Continues to Increase
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In 2023, Business Email Compromise, or BEC, is still a money maker for fraudsters according to the latest report by the FBI. Here is a quick look at the stats compared to 2022 and before the pandemic. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best pr…
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VSE manages business payments complexity with automation
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VSE Corporation is a complex business with operations in multiple segments, including Aviation, Fleet, Energetics and Federal & Defense. Managing payments and cash visibility for such a diverse business can be a real challenge. Shaun Eaves, the assistant treasurer at VSE, is highly skilled in analyzing financial data, applying key accounting concep…
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Episode 280: 6 Next Steps Now That the IRS Has Published Form W-9 Rev March 2024
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Finally – the IRS has published the updated version of the Form W-9. Now what? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out my new Vendor Process Training Cent…
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Uplifting diversity in the workplace (International Women’s Day ‘24)
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We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.…
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Episode 279: What Fraudsters Are Doing That Pass Bank Account Ownership Validation
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Do you have in your vendor bank account add or update process, that if the bank account ownership validation is successful – you stop right there? That’s no longer appropriate. Why?.... Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prev…
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Episode 278: Discover Deepfakes on Video Conferencing with Authentication
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Remember that $25.6M successful payment to fraudsters? Of course you do, seems like every media outlet and all the companies you subscribe to (like mine) reported on it too. So how can you combat? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practi…
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Tracking the changing role of the corporate treasurer
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The spotlight is on the treasury department. In this episode, we speak with Guillaume Jouvencel from Corporate Treasury 101 on the significance of the treasurer's role and how that's becoming far more strategic. We consider the challenges and advantages of technology changes, obstacles to overcome, and three key areas of focus for treasury teams go…
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Episode 277: 20 Tips For Avoiding Six Fraud Trends From 2023 in 2024
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Get 20 tips to avoid the latest fraud trends of 2023 in 2024. Discover the latest 6 fraud trends of last year and how you can stay updated, avoid and detect fraud in the vendor setup and maintenance process. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and …
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Episode 276: Is Your Vendor Team Compliant with Watch List Requirements? 3 Reasons Why The Answer is Probably No
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Watchlists, sanction lists, exclusion lists, etc – here are three reasons why you may not be compliant with regulatory requirements. Plus, how you can get recommendations at no extra charge or how you can “diy” and build your own watchlist compliance matrix. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing…
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IOFM evangelist sees growth spring from AP automation
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While 84% of typical accounts payable (AP) days are bogged down in administrative, manual, repetitive tasks, Mark Brousseau of Brousseau & Associates and representing IOFM, shares how the role of AP and AR leaders is undergoing significant transformation. Beyond driving efficiency and lowering costs with fully automated end-to-end AP and AR process…
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Episode 275: Here is What a Fraudster Gets for $500 to Defraud You and Your Company
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How hard is it for you to get approved $500 of training or software to help you do your job better? See what fraudsters get for $500 to defraud you and your company. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payme…
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Episode 274: Here is What To Do When Your Vendor’s Policy is Not to Confirm Banking Via Phone
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To mitigate fraud, many companies are taking steps to avoid potential fraud risks – including verifying banking details via phone. If that happens when you try to confirm your vendor’s bank change, what can you do? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal control…
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SPI brings construction industry into the digital age
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The construction industry is a sector that has its hands full of paying suppliers, vendors, sub-contractors, and employees, all mixed in with complex and sensitive project timelines. SPI, a leader in the insulation and architectural space, has reinvented its accounts payable (AP) processes to match its considerable growth. And our guests, Karen Sin…
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Episode 273: 3 Vendor Data Risks You Can Uncover With a Security Role / Access Audit
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22:19
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It was two years into an AP Sr Manager position when I realized that another group had access to one of my vendor record screens in the vendor master file. Just one. What? Why? Then we fixed it. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practice…
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Episode 272: 20 Tips For Handling US Federal and State Reportable Vendors
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Now that it’s 1099 season many of you are reminded of how you just didn’t get around to making sure the information you collect from your vendors is sufficient and valid for tax reporting, nor how you make sure it stays that way. If you want 20 tips on how to handle your Federal and State Reportable Vendors year-round….. Keep Listening. Check out m…
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Episode 271: Plug Up The Gaps In Your Vendor Process
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If your vendor had to notify you of a fraudulent payment, you don’t have enough controls. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check the Vendor Process Training …
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2024 Payment Trends: User experience gets a good look into the year ahead
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We chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will …
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Episode 270: 4 Free Official Sources to Find a Vendor Address Just in Time for 1099 Distribution
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It shouldn’t happen but it always does – vendors don’t have a valid address on file. You don’t want check payments or 1099s to come back, so here are some free reliable sources to find an address that is tied to your vendor. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, intern…
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Episode 269: #Scamolidays Wrap-Up: 15+ Content Pieces To Help the Vendor Team Avoid Fraud This Holiday Season and into 2024
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#Scamolidays are still going on, but we’re in the final week of the 4 week focus on specific scams and all content is up and published. Want to know what content is ready for you to stay safe through New Years and into 2024? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, intern…
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2024 Payment Trends: Corporate payments automation takes centre stage for 2024
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In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexitie…
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In this episode, we get to speak to one of the industry’s most influential people in fintech and the financial markets, Mr. Chris Skinner. Voted a foremost fintech observer by the Telegraph, and one of the most influential people in financial technology by the Wall Street Journal and Thompson Reuters, his opinion counts when it comes to what’s next…
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Episode 268: The 4 Most Common Money Transfer Codes for Vendor Setup
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When you and your team are setting up vendors for ACH or Wire payments – do you know what those bank branch numbers are? Do you know how to validate? And if you know you should validate - do you have links to those resources? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, inter…
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2024 Payment Trends for financial institutions
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Cross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard…
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Episode 267: The Most Effective "Ishing" Scams In Your Inbox
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From a human behavior perspective, fraudsters depend on our “mental shortcuts” to get us to take action on those phishing emails. Here are three examples and how the other “ishings” come into play – we’re talking about email right? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques,…
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2024 Payment Trends: Insider threats dominate financial crime landscape
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Despite wishing it wasn’t so, reports across the globe show insider, occupational, or employee fraud is very prevalent and, against a tough economic climate, becoming more of a challenge. We chat with Ruud Grotens on what we’re likely to see in the year ahead as financial institutions and businesses tackle insider risk in real-time.…
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Episode 266: Positive Pay + This Step to Mitigate Check Fraud
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There is a school that converted all of their ACH payment vendors to check payments after an ACH fraud occurred. Most likely because they felt that positive pay would protect them against fraud. Maybe, but adding an additional step can go further to protect against check payment fraud. Keep Listening. Check out my website www.debrarrichardson.com i…
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2024 Payment Trends in North American banking
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For banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.By Bottomline
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Episode 265: 2 Tips to Avoid the “Turkeys” in Shipping Scams
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Black Friday and Cyber Monday shopping bring good deals for your co-worker Secret Santa gifts and many of those deals have to be shipped. Cue fraudsters. Discover 2 tips to avoid shipping fraud straight from the delivery giant themselves – the US Postal Service! Keep Listening. Check out my website www.debrarrichardson.com if you need help implemen…
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Episode 264: Internal Fraudster > Check Fraud Acts Like A Ponzi Scheme
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A particular type of check fraud and Ponzi schemes have something in common. We’re talking internal fraud with one example of how employees can perpetrate check fraud and why it can get out of hand….just like a Ponzi scheme. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, intern…
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ACFE brings occupational fraud out of the shadows
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Joining the global effort to promote International Fraud Awareness Week, we’re joined by two industry experts from the Association of Certified Fraud Examiners: President, John Gill, and Andi McNeal, Vice President of Education. In this discussion we get a sense of the bad actors that have brought occupational fraud to the forefront and look at the…
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Episode 263: When You May Need More Than One TCC for IRS E-Filing
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The IRS made a change that will require more of you to file electronically, and guess what you need to file electronically? Yep, a Transmitter Control Code (TCC). But you may need more than one, and if you already have one, it may be deactivated. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authenticat…
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Episode 262: 3 Free Ways to Obtain Your Vendors Missing Tax ID In Time For 1099s
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It’s that time of the year – preparing for 1099 season. That means being proactive to avoid IRS fines that result from filing 1099s with missing tax ids. So here are 3 ways you can find those missing EINs for your reportable vendors before the deadline. Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing auth…
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Peter Davey has extensive experience in the banking and payments industry across all payment types, services and networks. After several years at The Clearing House driving product innovation and real-time payments, he’s recently teamed up with Alloy Labs to bring technology within reach of smaller financial institutions. We’re delighted to chat wi…
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Episode 261: Tips from the IRS to Avoid Tax Scams This Tax Season
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Getting ready for tax season now also means being alert for fraudsters posing as the IRS by voice, in letters and notices and in text messages. If you want to hear what the IRS wants you to know about avoiding scams, by knowing what they won’t do and what you should do to verify or report a tax scam. Keep Listening. Check out my website www.debrarr…
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Episode 260: The Benefits of a Substitute W-9 and Recommendations for Vendor Data to Collect
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Okay so we’re still waiting for the IRS to publish the W-9, after all the draft version was issued on July 26, 2023 and it’s already mid-October. In the interim, or anytime after, let’s talk about a Substitute W-9 Form that you can create (or update) that will benefit the Vendor Team and may even make it easier for the vendor to onboard. Keep Liste…
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Accounts Payable Association founder brings power to AP professionals
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Chatting about the 6 Pillars of AP Automation, APA founder Jamie Radford leads the charge on transforming the Accounts Payable industry. He shares his thoughts on creating an effective payments process through people development, continuous improvement, winning technology, and best practice.By Bottomline
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