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The Franchise Coach Podcast

William Le Sante @ActionCOACH

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The Franchise Coach Podcast brings together, in story telling format, a diverse group of Master Licensees in the ActionCOACH system from around the world. Each of these individuals shares their own insights of how they got involved in franchising, and specifically, ActionCOACH.
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TOUGH LOVE FOR BUSINESS is a podcast for business owners to get answers to the most important questions about owning and running a successful business. Hosted by Jackie Zach, Certified Business Coach for ActionCOACH Milwaukee, and Mike McKay, Partner and Certified Business & Executive Coach for ActionCOACH Milwaukee. We have almost 70 years of combined business experience.
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ActionCOACH Business iTunes Podcasts

ActionCOACH Business Coaching

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ActionCOACH Business Coaching presents Founder and Chairman Brad Sugars sharing the formula for creating success in this series of six ActionCOACH videos. Learn how to overcome resistance and how to create success for you, your relationships, and the fundamentals of being a successful entrepreneur. Visit ActionCOACH.com. Get to know what the ultimate goals of building a business should be and how you can make a business run without you. Go from starting a company to turning your business int ...
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The Local Business Leaders podcast is a marketing interview show. We interview successful entrepreneurs and marketing experts and ask about their stories, struggles and successes. We also ask very pointed questions about what marketing strategies and tactics are working today to help their businesses - or their clients' businesses - thrive and grow. Listen to best-selling authors, entrepreneurs, small business owners, and digital marketing experts in the fields of social media, AdWords and P ...
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Join Ken Gielen in this engaging interview as he highlights the impact of franchising in transforming lives. Ken delves into the principle of reciprocity, emphasizing that when you give, you inevitably receive in return. He discusses the importance of supporting the community, sharing knowledge, and developing skills. He also highlights how ActionC…
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For lots of people busyness is like a comfortable blanket. We feel productive and useful. As a business owner if you are busy it is a choice. How do you evaluate if you are busy doing the most effective things or just things. Are you busy and want to be more effective? Take advantage of a complimentary business strategy session to discover the oppo…
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Entropy is the natural law that everything is moving toward disorder all the time. Any business process you have there is always the temptation to take short cuts. Once that starts entropy kicks in quickly. Listen as Mike and Jackie discuss how entropy creeps into business. Is your business experiencing entropy? Take advantage of a complimentary bu…
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In order to get referrals you must have a consistent customer experience. When people refer they expect that the person they refer has the same wonderful experience they had. Listen as Jackie and Mike discuss referrals and the customer experience. Do you need someone to help you evaluate your customer experience? Take advantage of a complimentary b…
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You may think you and your sales team are asking for the sale but are you really? Listen as Mike and Jackie discuss how to ask for the sale. Do you need help evaluating your sales process? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-comp…
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Why is scripting in the sales process so important. If the Shakespeare scripts still work after 500 years, then scripting in your sales process can work for you. Do you need scripting in your business’s sales process? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.co…
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Join Alejandro De Gyves as he discusses the importance of leaving a legacy in the franchising community. In his interview, he emphasizes the significance of helping others, achieving dreams using Action Coach tools, and understanding the business's vision. He also shares the benefits of comprehending the business vision and being part of the franch…
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Selling skills are easily perishable. If you don’t do it everyday you’re going to suck at it if you don’t practice. Are the selling skills in your business keeping pace with your sales goals ? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-…
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Entropy is all systems and processes moving toward disorder. If you find yourself saying to your team “We need to get back to basics”, entropy is creeping in. Want to know more about navigating entropy in your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.…
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Mindset is important whether you are running a business or an executive. How your mindset goes your team goes and your results go. Want to focus more on mindset for you and your business? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-questi…
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Are you ready to dive into the world of franchising? In this episode, Craig Hohnberger discusses the benefits of buying a franchise and starting your own business. During his interview, he talks about his mission of helping people through the world of franchising and shares how he manages the master franchise territory by building a supportive comm…
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Perturbation is what happens to people as they reach the edge of their comfort zone. Are you or your organization experiencing perturbation and want help navigating? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/…
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In this episode, Kelly Peitz shares insights to help you determine if a franchise business is suitable for you. He delves deeper into the topic by discussing how to learn about the culture of the organization and create a supportive community. He answers different questions that serve as a guide when buying a franchise. He emphasizes the importance…
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Experience is the best teacher and it is no exception for us. We, as a business, are experiencing changes and we thought it would be a great idea to share how we have navigated those changes. Going through changes and want help navigating? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your busi…
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Join us in this episode as Aysegul Aksak shares her journey to becoming a successful entrepreneur in the world of franchising. During her interview, she highlights the importance of franchising as a life-saving opportunity and emphasizes the significance of learning about franchise systems, financial models, and valuations. Aysegul also talks about…
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The first step in the buying journey is the customer identifies a problem and what do they want. Listen as we discuss the customer buying journey and how you can help to influence it. Want to learn more about how to influence the customer buying journey in your business? Take advantage of a complimentary business strategy session to discover the op…
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In this episode, Lina Griciviene talks about how personal growth and learning can lead to transformation in the franchise industry. During her interview, she highlights some important factors to consider when buying franchising, such as aligning your personal goals with the franchise's vision and culture. Lina emphasizes challenges in business and …
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The way to have your business treat you better is to be a better business owner. There is no way to outwork a problem. Working harder is not the answer. Listen as we discuss how to outsmart your work with better, smarter, easier shortcuts. Want to discover how to be a better business owner? If yes, take advantage of a complimentary business strateg…
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In this episode, Michelle Adams discusses how owning a franchise can bring purpose to your life. She highlights the importance of setting common goals and values aligned with leadership to create a bigger impact in the community. She emphasizes that franchising is a great tool for building an Action Coach community that offers a support system for …
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What are the steps to getting and retaining a championship team? Step one is to stop making excuses (topic from Episode 240). Step two is to start setting clear expectations (Episode 242). Listen as we discuss what other things go into creating a championship team! Do you want a championship team but don’t know how to get it? Take advantage of a co…
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Join us for an insightful interview with Harry Welby-Cooke, as he talks about his transition from banking to franchising. He highlights the key factors for becoming successful in franchising, no matter where you are in the world. Harry delves into evaluating different market operations, identifying franchise opportunities, and investing in your tea…
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Join us for an engaging discussion with Terry Pallier about why joining a global franchise is key to business success. In this interview, he shares his journey of transitioning into the franchising world and delves deeper into creating successful franchising businesses by having an entrepreneurial spirit, building an internal support system, and de…
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Get ready for an exciting interview with Paul Fagan, who enlightens you on how to effectively run a franchise business using a great system. During the interview, he discusses the importance of implementing the Action Coach system in business, seeking guidance for business success, the significance of investing in franchising, and the positive impa…
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Listen as we discuss how setting clear expectations will give you a better chance at getting the result you want. As soon as you allow excuses, you take away your ability to set expectations. Your employees want to be successful and want to know what success looks like at your company. So, it’s your job to set those clear expectations. Are you gett…
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Listen as we interview Erin Ogden the managing partner at Ogden, Glazer + Shaefer. a powerhouse team, specializing in representing businesses with a sharp focus on startups, intellectual property, and food and beverage regulation Learn how Erin got started, challenges she faced and how coaching has helped her take her business to the next level. Wa…
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The Franchise Coach Podcast brings together, in story telling format, a diverse group of Master Licensees in the ActionCOACH system from around the world. Each of these individuals shares their own insights of how they got involved in franchising, and specifically, ActionCOACH. Make sure to subscribe to this podcast so you don't miss any episodes! …
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Are you noticing your team and your customers making a lot of excuses or giving you reasons why something can’t be done? As we know, life is a mirror. The real question is, “Where are you using excuses in your business?" On today’s episode we discuss excuses and how they limit growth in your business. Want to grow your business faster? If yes, take…
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Peak End Effect is all about the end of a transaction, meeting or phone call. How are you leaving them feeling when they leave your orbit? The period you’re interacting with them are the peaks and valleys. The most important parts of a transaction are the peaks and the ending. Listen as Mike and Jackie discuss more in depth about the Peak End Effec…
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Coaching is a competitive advantage to the growth of you as a leader, owner and having a better business. About 15% of your competitors are coming for YOU! Are you being lazy and going with the flow? Are you intentionally growing your business and looking for a competitive edge? Want a competitive advantage and want a coach? Take advantage of a com…
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Stupid things in business are things like, keeping someone in a role too long, “I know what to do but I didn’t do it”, bright shiny pennies, not spending enough time testing and measuring and giving up too soon. Listen as Mike and Jackie discuss how to navigate through these decisions. Do you want to stop doing stupid stuff and want help? Take adva…
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We expect our team to think like we do, but the reality is that they don’t. How do you get your team to do the things you want them to do? First step, is to understand how people want to be led by asking things like “How can I help you be successful at xxx?” Listen as Mike and Jackie discuss how to lead people the way they want to be led. Are you a…
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When we are leading through crisis, the first step is to check yourself. Are you panicking? Are you looking at a solution? If you take your blinders off and focus on truly what is in front of you, you will find opportunity. How prepared are you to take advantage of opportunities? Take advantage of a complimentary business strategy session to discov…
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Do you say “I don't want to pay taxes” to yourself? Did you know that this philosophy also stunts your business’s growth? Listen as we discuss business taxes and the things to think about when you have those thoughts. Is your growth stuck because you’re afraid to pay taxes? Take advantage of a complimentary business strategy session to discover the…
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Bad debt is meant for short term use such as operating expenses, etc. If you’re going to use bad debt, the first objective is to have a plan to get out of it. Good debt is based on growth, like investing in a new marketing program or hiring a new marketing person or real estate. Listen as Mike and Jackie talk about how to navigate these different k…
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Tons of business owners have this abject fear of owing money to others. If you want your business to be able to grow, you need access to money. There’s a saying...”money attracts money.” Are you willing to borrow money, take investors, etc. if that money is meant to grow your business? The ActionCOACH 5-Ways tools help lay out what must happen to p…
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Our definition of a business is “A Commercial Profitable Enterprise that Works Without You.” The point of being out of the business is to make it as valuable as you can make it. Turning it into an asset maximizes the work you put into your business. The steps that allow you to own a business versus having a job that benefits your personal life. Des…
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The brain is the big meatball in your skull, mostly on a subconscious level, whereas our mind is a set of beliefs. It has control over what you will or won’t do, in essence, your mind determines your success. Your brain is the car, your mind is the driver. Would you like to change your beliefs about you and your business so you can unleash the grow…
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FAIL in the ActionCOACH world stands for “First Attempt In Learning”. The reason to fail fast is to learn fast. If something goes exactly as you expected, you have learned nothing. The more cycles of learning, the more distinctions you get. This also requires getting out of your comfort zone. Speed is life! Want to learn faster so you can grow your…
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Lots of things happen that are interesting, surprising or unexpected. Sometimes there are good surprises and sometimes there are bad surprises. You have a choice in how you respond. Learn how to take control over your thoughts and create a response that will help move yourself forward. Do you have lots of surprises in your business and struggle to …
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What are the gaps? Listen as Mike and Jackie discuss The Gaps Worksheet and how it helps map out your goals. Ask yourself “where do I want to be in the next 5 years? What do I want revenue and profit to be? What kind of a leader do I want to be? What kind of team do I want?” These are essential to understanding where you want to be and how to get t…
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The 5 Deadly Words are “I’m happy where we’re at”. If you find yourself just getting through the day or growing is too much work, this is the podcast for you. Grow or die, it is a natural law; if you’re not growing, you’re dying. If you decide everything is ok, you cannot have more than you have today. Mike and Jackie explore the differences and sh…
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People are your biggest asset, so what do you have in place to help them grow or become leaders? Do you have a system for your managers to follow that allows you to train your upcoming managers? It is all about managing consistently. Listen as Mike and Jackie discuss the management system they use and teach. Need better management and a better mana…
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When you’re playing a bigger game, you’re also moving out of the day to day. You’re growing managers and leaders instead of doing all the work yourself. Are you evolving the size of your customer base or keeping everything as it is? How do you and your business need to change as you play a bigger game? Want to play a bigger game but still neck deep…
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In the case of your business, what do you want the asset to do for you? Have you ever given it some thought? Listen as Mike and Jackie discuss, taking some time to consider why you’re building your business and what you want it to do for you. Know what you want your business to do for you but need some help getting there? Take advantage of a compli…
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There is no literature in the world that says that you should run your business or your life without a plan. The majority of businesses and lives, for that matter, don’t have a plan. The biggest reason is that people don’t really know how to create a plan or how to set goals. However, it’s easy if you have an expert show you how to do it. Ready to …
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The long arc of time is the concept that it feels like time goes slowly even though time is happening at the same pace it always has been. The arc of time can be bent in your favor by doing things consistently and looking at the data. Data has no emotion or feeling, which can make things seem very slow even if there is constant improvement. If this…
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Would you allow an employee to choose not to get better? If you have one person who doesn’t want to grow through training/learning/coaching and you let them stay, there is a clear message to your team that you don’t believe in growth. Do you have people on your team who are choosing to resist where the company is going? Take advantage of a complime…
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Do your employees feel like you care about them as people? What difference would it make to your company if your company really felt like you cared about your individual employees? Listen as Mike and Jackie explore this very important aspect of your business. Want to know if your employees feel valued? If yes, take advantage of a complimentary busi…
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