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De-Escalation Conversations

Sgt. Kerry Mensior (Ret.)

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Calm an Angry Person in Seconds! Welcome to De-Escalation Conversations, a podcast all about how to De-Escalate tense situations, resolve conflicts and talk to angry people in a constructive and helpful way. We'll be featuring Educators from K-12 schools, Law Enforcement Officers, Security Specialists, Firefighters, Medical Services providers, and Flight Attendants, to discuss strategies for managing conflict, ways to prevent violence, and how to stay safe in high-pressure situations. Join u ...
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Cargo Shorts

Old Dominion Freight Line, Inc.

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Cargo Shorts tackles all things related to the transportation of goods. Each episode digs into a key issue facing North American surface transportation with expert insights from economics, automation, and logistics professionals. Learn more about the complexities in the supply chain you’re facing in your business.
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Jenn Carson is the Director of the public library in Woodstock, New Brunswick, Canda. She is the author of Beyond Books: Adult Library Programs for a New Era (Roman & Littlefield, 2022) and Yoga and Meditation at the Library: A Practical Guide for Librarians (Roman & Littlefield, 2019). Dr. Steve Albrecht interviewed her on the value of in-library …
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Whether you are shipping across the country or around the world, the right packaging makes all the difference. As the emphasis on sustainability intensifies, the industry is rapidly evolving, with data playing a vital role. But cost and fragility of freight are factors that need to be considered. Host Jonathan Betz is joined by Dr. Greg Batt, an As…
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Automation and digitization are rapidly transforming the LTL industry, enabling greater transparency and visibility. Seamless technology fosters improved planning, pricing, service, and relationships among carriers and shippers. Host Jonathan Betz speaks with Barry Craver, VP of Technology at Old Dominion, who served OD on the business side for twe…
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The findings from Mastio’s annual study of LTL carriers help shippers evaluate carriers based on many important attributes. Shippers need to choose the right partner when selecting a carrier. Shippers want to ensure that their freight will make it to their customers on time and damage-free. What tools are available to help shippers choose the right…
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The Library 2.0 "Library Expert Interview" series: "Dr. Lisa Hussey is a library science professor at Simmons University in Boston. She is the co-author of Library Management 101: A Practical Guide, second edition, with Diane Velasquez (Rowman and Littlefield, 2019). She welcomes your questions and comments and can be reached at lisa.hussey2@simmon…
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On this episode of De-Escalation Conversations, host Kerry Mensior delves into the powerful concept that your calendar is a reflection of your true values. He reflects on the challenges individuals face when focusing on what they lack instead of acknowledging their achievements, and how this mindset can affect mental health. Kerry shares practical …
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In this episode of De-Escalation Conversations, Kerry Mensior delves into the powerful impact of evening and morning routines, with a focus on the practice of journaling. Kerry emphasizes the importance of reflection and introspection through journaling, detailing the "WLAG's" approach to capturing Wins, Losses, Aha's, and Goals. He explores the si…
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Understanding freight classification is a critical part of the shipping process. If freight is not properly classified or wrong item numbers are used, the most accurate rates may not be applied, which can lead to an unwelcome surprise on the final bill. Understanding these classifications is critical to a business, but why is it a struggle for some…
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In this episode of De-Escalation Conversations, we delve into the fascinating world of neuroscience and its powerful connection to goal setting. Kerry explores how setting clear, actionable goals not only directs our efforts effectively but also triggers changes in the way our brains operate. By breaking down the science behind goal achievement and…
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Welcome back to another episode of De-Escalation Conversations, where we dive into the world of conflict resolution and finding peaceful solutions. In today's episode, we have a special guest joining us: Matt Lorenc, the Director of Sales and Marketing at Fraud Fighter. With over 20 years of experience in Sales, Team Building and Business Expansion…
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In 1994, Dr. Steve Albrecht co-wrote one of the first business books on workplace violence. He interviewed a double murderer in prison for the book. Since then, he has trained thousands of government, healthcare, library, and private-sector employees in workplace violence awareness, prevention, and response. He helps K-12 schools and colleges and u…
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Customer expectations are growing as economic stress factors remain, giving rise to an uncertain holiday season. Retailers face their peak period during this season of shopping and shipping. This year appears to be shaping up like few others. Inflation remains a concern, interest rates continue to rise, and retailers are worried about weakened spen…
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Welcome to the De-Escalation Conversations Podcast! Today, we have a special guest, the Chief Innovation Officer at 1st MOMENT™. With a focus on transforming workplace culture through a prevention-oriented approach, 1st Moment bridges the gap between physical and behavioral health, and work comp incidents. Providing comprehensive care, 1st MOMENT™ …
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🎙️ Exciting News! 🎉 I had the honor of hosting Gagan Gupta, a powerhouse of personal development and leadership, on this episode of De-Escalation Conversations. We dove deep into empowering senior executives, conscious business leaders, and professionals to unlock their full potential in a rapidly transforming world. 🌍 Here are 3 key takeaways from…
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Welcome to the DEC podcast. I want to warn you that the subject matter in this podcast is for Mature Audiences and there may be some parts that are disturbing and Viewer Discretion is advised. I’m going to be sharing a story with you today that is incredibly compelling. It’s about a 17-year-old girl and an Oxnard Police Officer – and I’m blessed to…
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Meet Kirsten Asher, creator of Feminine Embodiment Method, who teaches women to embody and flow instead of hustle and grind through the way they move, breathe and think. Creator of Feminine Embodiment Method, who teaches women to embody and flow instead of hustle and grind through the way they move, breathe and think. Have you ever felt disconnecte…
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A Seasoned Business Veteran, Proven Under Fire Torrin’s 34-year business journey started in a time before mobile phones and internet instant communication. This journey was riddled with many highs and lows in the first 20 years before he cracked the code and now enjoys a business life that seemed impossible at one point. The turning point was drive…
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Lt. Paul Hasselberger is a law enforcement administrator and educator who has a passion for constant improvement. His drive to find balance between formal education, practical skills, and real-world leadership experience can be seen through his various assignments and accomplishments. After earning degrees in psychology and sociology, he joined the…
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Welcome back to De-Escalation Conversations, where we delve into the art of effective communication and leadership. In today's episode, we have the privilege of speaking with Sarah Apgar, the founder of Fit Fighter, a revolutionary strength solution for all ages. Sarah's impressive background as an Iraq war veteran, former firefighter, and mother o…
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Roy Bethge experienced several moments of disillusionment throughout his career. Despite facing these challenges, Roy remained resilient and determined to find a path that would bring him fulfillment. Roy didn't let these setbacks define him. Instead, he used them as a catalyst for change and growth. Today, Roy Bethge stands as a testament to the p…
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Welcome back to another episode of De-Escalation Conversations, the podcast where we explore strategies and insights for creating peaceful and productive conversations. In today's episode, we have the opportunity to sit down with Adam Timm, a former dispatcher from the Los Angeles Police Department who has transformed his career and now focuses on …
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UPDATE: Christopher Bartolotta has been appointed as Deputy Chief of the Avon Police Department, being selected following a nation-wide recruitment process. Deputy Chief Bartolotta recently retired as a Captain with the Connecticut State Police, following 32 years of service. He started as a road trooper and throughout his career gained experience …
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I want to express my sincere gratitude to Colonel Grossman for sharing his expertise and insights with us. To connect with and learn more from Colonel Grossman, be sure to visit his website at www.GrossmanOnTruth.com - trust me, it's worth it! Thank you all for your continued support and for tuning in to De-Escalation Conversations. Stay tuned for …
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How can carriers evolve to navigate retail supply chain complexities and future consumer expectations? The pandemic caused a seismic shift in the industry and resulted in systemic changes to traditional retail supply chain strategies. What lessons did we learn and where have we landed to better meet customer demands? In this episode hear from Joe M…
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(For SEVERAL Free Gifts, go to: MicheleBlood.com/deescalation) Welcome back to another episode of De-Escalation Conversations! In today's episode, we have the pleasure of hosting the inspiring Michele Blood. Michele shares her incredible journey from being a rock singer in Australia and, after a near fatal car accident, meeting Bob Proctor and late…
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Brian Willis is recognized throughout North America as a catalyst for change in the law enforcement profession and a man with many questions. Brian was a full time police officer for 25 years and has over 33 years of law enforcement training experience. He is the recipient of a Lifetime Achievement Award in recognition of his contribution and commi…
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Gordon Graham, J.D., is also a Law Enforcement Officer. Gordon's education as a Risk Manager and experience as a practicing attorney, coupled with his extensive background in law enforcement, have allowed him to rapidly become recognized as a leader in private and public sector organizations with multiple areas of expertise. Gordon proudly served t…
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Samantha Drum is a high-conflict strategist and personal injury attorney with years of experience managing high-conflict people and situations, as well as coaching others to do the same. After facing several high-conflict personalities at the start of her career, she realized a harsh truth—law school did NOT prepare her for managing high-conflict b…
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Join us on De-Escalation Conversations as we explore the strategies and insights shared by Sam Tornatore to beat procrastination, increase productivity, and enhance our ability to De-Escalate emotionally charged scenarios. On this episode of De-Escalation Conversations, our guest is Sam Tornatore, an accomplished author and expert in beating procra…
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There are many reasons for shippers and carriers to share information including better planning, better pricing, and cost savings. It benefits all parties to work together to improve transparency, efficiency, and trust. Business expectations are rapidly changing, therefore it is important to come together to talk about using digitalization in trans…
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On this episode of De-Escalation Conversations, Todd Fletcher talks about the importance of teaching behavior in demos rather than allowing shooting. Instructors must show all the little things they do to achieve a certain speed or goal and slow down demos so that students can see the pace at which the drill needs to be done. Firearms instructors a…
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On this episode of De-Escalation Conversations, the focus is on the variety of topics covered with Ken Murray. Ken shares his insights and experiences on fear, behavior shaping, PTSD, and the importance of slowing down to assess progress. We also discuss the evolution of Ken's company SIMUNITION , critical incidents in law enforcement, and the '8 C…
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On this episode of De-Escalation Conversations podcast, host Kerry Mensior speaks with guest Adam Kinakin about the importance of De-Escalation tactics in Law Enforcement. We discuss the connection between appearance and success in personal and professional development, and the totality of circumstances involved in using force. Adam shares a person…
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On this episode of De-Escalation Conversations, Kerry Mensior and Jason Der discuss the importance of evidence-based teaching and continuous feedback. Jason shares his experience as Law Enforcement Officer and Instructor, and emphasizes the benefits of incorporating techniques such as peer learning and the concept of interleaving, which involves mi…
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Senior Editor Wayne Parham describes the many resources that Police Magazine has for Law Enforcement Officers and why you should take a look at their online content. IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Par…
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VIDEO VERSION: https://lynxshort.com/dec_010 On this episode of De-Escalation Conversations, Kerry Mensior discusses the trend of De-Escalation in North American Law Enforcement with guest Dan Fraser. They stress the importance of teaching a framework for De-Escalation to use in many situations, rather than just “Time, Distance, Shielding”. They al…
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On this episode of De-Escalation Conversations, we explore the world of autism and self-injurious behavior. Ronald “Doc” Davis shares his personal experience of having a son who struggles with self-aggression and the severity of his son's injuries, which have led to potential legal investigations. We examine the psychological impact on officers who…
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