IH015 | Joe Cox | Management Macro Skills

InvestHuman

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6+ y ago 59:24

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Verifiable evidence of managers’ impact on their department's productivity and contribution to profit derives from frequent, qualitative use of two macro skills - Leadership and Nurturing. Leadership satisfies intrinsic motivators while nurturing satisfies extrinsic motivators. Employees positively reciprocate when their needs are being met. That's engagement! Managers' needs usually differ from employees’ needs. In some cases, this discrepancy leads to insensitivity in manager and employee interactions. So, what’s the solution? That’s the focus of this podcast where we discuss the need to measure satisfaction, provide feedback, develop management macro skills, and assign accountability; and how all of this can generate profit from lower payroll costs.

41 episodes

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