Go offline with the Player FM app!
Why Your Care Business Must Have A Fantastic Culture And Vision To Improve Recruitment And Retention, Care Quality And Occupancy
Manage episode 266457477 series 2422029
This episode of the Care Home PR And Marketing podcast, features Simon Parker, founding partner of SP&P which helps clients build high-performance teams, to deliver outstanding care and to grow their care home business. Simon also runs the Care Home Show
Simon discusses:
- What we mean by culture for care operators.
- Why it’s important to recognize the CQC scrutinizes culture in the “well-led” domain of its inspection framework.
- How a good culture improves recruitment and retention by minimising cost and time spent recruiting people and reducing attrition.
- How a good culture impacts care delivery, care quality, and CQC ratings
- How a good culture impacts occupancy and attracting self-funded residents.
- Why it’s vital to be clear on your care business’s vision and values
- Why you must embed culture into everything your team does
- Why fostering a good culture must come from the top
- Horror-story examples of when care operator cultures go wrong!
- The signs that demonstrate you’ve got a high-class team culture
40 episodes
Manage episode 266457477 series 2422029
This episode of the Care Home PR And Marketing podcast, features Simon Parker, founding partner of SP&P which helps clients build high-performance teams, to deliver outstanding care and to grow their care home business. Simon also runs the Care Home Show
Simon discusses:
- What we mean by culture for care operators.
- Why it’s important to recognize the CQC scrutinizes culture in the “well-led” domain of its inspection framework.
- How a good culture improves recruitment and retention by minimising cost and time spent recruiting people and reducing attrition.
- How a good culture impacts care delivery, care quality, and CQC ratings
- How a good culture impacts occupancy and attracting self-funded residents.
- Why it’s vital to be clear on your care business’s vision and values
- Why you must embed culture into everything your team does
- Why fostering a good culture must come from the top
- Horror-story examples of when care operator cultures go wrong!
- The signs that demonstrate you’ve got a high-class team culture
40 episodes
Todos los episodios
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.