Why Your Care Business Must Have A Fantastic Culture And Vision To Improve Recruitment And Retention, Care Quality And Occupancy

Care Home PR And Marketing Masterclass Podcast

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4y ago 45:36

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This episode of the Care Home PR And Marketing podcast, features Simon Parker, founding partner of SP&P which helps clients build high-performance teams, to deliver outstanding care and to grow their care home business. Simon also runs the Care Home Show

Simon discusses:

What we mean by culture for care operators.
Why it’s important to recognize the CQC scrutinizes culture in the “well-led” domain of its inspection framework.
How a good culture improves recruitment and retention by minimising cost and time spent recruiting people and reducing attrition.
How a good culture impacts care delivery, care quality, and CQC ratings
How a good culture impacts occupancy and attracting self-funded residents.
Why it’s vital to be clear on your care business’s vision and values
Why you must embed culture into everything your team does
Why fostering a good culture must come from the top
Horror-story examples of when care operator cultures go wrong!
The signs that demonstrate you’ve got a high-class team culture

40 episodes

#Business #Marketing #Carehomemarketing #Carehomepr #Carehomes #Fillingbeds #Increasingoccupancy #Socialcare #Fitness #Adam James