Use this strategy to increase employee engagement
Manage episode 394561307 series 3526992
Liam and Ewan discuss the importance of employee engagement in the hospitality industry. They highlight the negative impact of a poorly engaged workforce, including reduced revenue, low customer service, and inefficiency.
Ewan emphasises the need to measure engagement and develop a people strategy to improve it. Ewan also recommends creating a plan of attack or a people strategy that covers the entire employee journey, from recruitment to ongoing training and development.
Chapters
00:00 Introduction and Background
03:11 The Problem of Poorly Engaged Workforce
06:04 The Challenge of Addressing Engagement
07:54 Measuring Engagement
11:15 Creating a Plan of Attack
18:16 Showcasing Company Culture
20:57 Creating or Reigniting Business Values
26:27 Conclusion
Connect with Ewan on Linkedin.
View the PDF explainer from Ewan.
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38 episodes