How to improve your relationship with data - Heather Williams (Director of Product, Elsevier)

The Product Experience

Discover the secrets of successful product management with Heather Williams, Director of Product at Elsevier, as she shares her transformative journey from UX design to leading product teams. Recorded live at the Mind the Product Roadshow in Amsterdam, Heather unpacks the power of user research and interaction design in shaping innovative product strategies. Learn how Elsevier's product teams integrate data-driven decision-making through cross-functional collaboration, including roles for data analysts, UX designers, and subject matter experts, all working towards enhancing product experiences.
Featured Links: Follow Heather on LinkedIn | Elsevier | 'Five things we learned at the Pendomonium + #mtpcon roadshow - Amsterdam 2024' feature by Louron Pratt

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Chapters

1. Leveraging Data in Product Management (00:00:00)

2. Product Analytics and Team Agility (00:12:50)

3. Navigating Product Data and AI Evolution (00:17:36)

4. Product Experience Podcast Credits (00:24:36)