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Workday Rising AI Innovation and Customer-Centric Strategies Driving Business Success | Cloud Wars Live

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Manage episode 441757754 series 2536260
Content provided by Bob Evans. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bob Evans or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Episode 44 | Workday Rising AI Insights

The Big Themes:

  • The evolution of AI tools: AI tools have moved from basic task automation to more sophisticated systems like copilots and autonomous agents. Bonnie introduces the concept of "orchestrators," which monitor and optimize workflows based on real-time feedback. This evolution signifies a shift toward more dynamic and intelligent systems that can adapt to changing business environments and user needs.
  • Strategic partnership: Bonnie talks about the significance of partnerships, particularly between Workday and Salesforce, in creating a more powerful toolset for users. By leveraging both organizations' strengths, customers can access integrated solutions that enhance operational efficiency. This partnership exemplifies how collaboration in the tech industry can lead to greater innovation and more comprehensive service offerings.
  • Illuminate, the AI branding strategy: Workday's branding of its AI initiatives as "Illuminate" represents a strategic approach to making AI accessible and user-friendly. Bonnie explains that this branding aims to demystify AI for end-users, transforming it from a complex developer tool into a consumer-grade experience. This initiative reflects a broader trend of making advanced technologies more approachable for everyday users.

The Big Quote: “The power of the partnership between [Workday and Salesforce], leveraging both of their agencies together, is a real win for customers."

  continue reading

438 episodes

Artwork
iconShare
 
Manage episode 441757754 series 2536260
Content provided by Bob Evans. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bob Evans or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Episode 44 | Workday Rising AI Insights

The Big Themes:

  • The evolution of AI tools: AI tools have moved from basic task automation to more sophisticated systems like copilots and autonomous agents. Bonnie introduces the concept of "orchestrators," which monitor and optimize workflows based on real-time feedback. This evolution signifies a shift toward more dynamic and intelligent systems that can adapt to changing business environments and user needs.
  • Strategic partnership: Bonnie talks about the significance of partnerships, particularly between Workday and Salesforce, in creating a more powerful toolset for users. By leveraging both organizations' strengths, customers can access integrated solutions that enhance operational efficiency. This partnership exemplifies how collaboration in the tech industry can lead to greater innovation and more comprehensive service offerings.
  • Illuminate, the AI branding strategy: Workday's branding of its AI initiatives as "Illuminate" represents a strategic approach to making AI accessible and user-friendly. Bonnie explains that this branding aims to demystify AI for end-users, transforming it from a complex developer tool into a consumer-grade experience. This initiative reflects a broader trend of making advanced technologies more approachable for everyday users.

The Big Quote: “The power of the partnership between [Workday and Salesforce], leveraging both of their agencies together, is a real win for customers."

  continue reading

438 episodes

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