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Content provided by BART (Bay Area Rapid Transit) and Bay Area Rapid Transit. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BART (Bay Area Rapid Transit) and Bay Area Rapid Transit or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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An inside look at BART’s customer call center

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Manage episode 167627093 series 1286509
Content provided by BART (Bay Area Rapid Transit) and Bay Area Rapid Transit. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BART (Bay Area Rapid Transit) and Bay Area Rapid Transit or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
You won’t believe some of the questions that people ask when they dial up our customer call center. In the latest edition of “Hidden Tracks: Stories from BART” we take an inside look at the call center, which is open 365 days a year. We hear from some of the longtime staffers at the center and see what it’s like to handle hundreds of calls a day from across the Bay Area and the world.
  continue reading

50 episodes

Artwork
iconShare
 
Manage episode 167627093 series 1286509
Content provided by BART (Bay Area Rapid Transit) and Bay Area Rapid Transit. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BART (Bay Area Rapid Transit) and Bay Area Rapid Transit or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
You won’t believe some of the questions that people ask when they dial up our customer call center. In the latest edition of “Hidden Tracks: Stories from BART” we take an inside look at the call center, which is open 365 days a year. We hear from some of the longtime staffers at the center and see what it’s like to handle hundreds of calls a day from across the Bay Area and the world.
  continue reading

50 episodes

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