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231: Who Likes Using Ugly Software?
Manage episode 174404996 series 1401629
Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integration system. On Upcase, Ben integrates a referral widget, and enables subscription pausing, while on FormKeep he fixes a trial plan selection bug.
- Upcase
- FormKeep
- AWS S3 Disruption Postmortem
- The Netflix Simian Army
- Chaos Monkey
- Octopus Gem
- MicroConf
- Referral SaaSquatch
Thank you to our sponsor this week, FreshBooks
535 episodes
Manage episode 174404996 series 1401629
Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integration system. On Upcase, Ben integrates a referral widget, and enables subscription pausing, while on FormKeep he fixes a trial plan selection bug.
- Upcase
- FormKeep
- AWS S3 Disruption Postmortem
- The Netflix Simian Army
- Chaos Monkey
- Octopus Gem
- MicroConf
- Referral SaaSquatch
Thank you to our sponsor this week, FreshBooks
535 episodes
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