Go offline with the Player FM app!
384: Your Customer's Ecosystem
Manage episode 240714278 series 1240966
In this episode, listen as Jeannie explains why you need to change your attitude and focus on what the customer wants, not what you think they want.
Your customers are often satisfied with your service. Sometimes they are even genuinely loving it. However, that only happens because you've fulfilled their need. You've given them the service they expected to get from you. They love that, but never forget that they are not as focused on your brand as you are.
Learn more about your ad choices. Visit megaphone.fm/adchoices
509 episodes
Manage episode 240714278 series 1240966
In this episode, listen as Jeannie explains why you need to change your attitude and focus on what the customer wants, not what you think they want.
Your customers are often satisfied with your service. Sometimes they are even genuinely loving it. However, that only happens because you've fulfilled their need. You've given them the service they expected to get from you. They love that, but never forget that they are not as focused on your brand as you are.
Learn more about your ad choices. Visit megaphone.fm/adchoices
509 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.