show episodes
 
Artwork

1
Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

Unsubscribe
Unsubscribe
Monthly+
 
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
  continue reading
 
When you understand strategic relations you can position yourself in any market to create and keep profitable customer. This is done not by taking advantage of anyone, but instead by increasing your service to them. Discover self-marketing insights that increase your influence, earnings, and value in a marketplace.
  continue reading
 
The Defence Connect Podcast Network hosts a unique series of podcasts, featuring discussions with key enablers from across the Australian defence industry. The podcasts provide the perfect blend of business intelligence and insights from a range of guests, which include government officials, ADF personnel, industry stakeholders, and members of the academic community. By aligning ourselves with the ADF and the Commonwealth government, we are uniquely placed to deliver a dynamic 360° platform ...
  continue reading
 
Established in February 2008, Sprott Money Ltd. is a leading precious metals dealer selling gold coins, silver coins and bullion bars online and over the phone. As one of Canada’s largest owners of gold and silver bullion, the company’s goal is to facilitate ownership of precious metals no matter how big or small the portfolio. Since its inception Sprott Money Ltd. has prided itself on superior customer relations, providing its clients with only the highest quality bullion products in additi ...
  continue reading
 
Artwork

1
Aglowid's Podcast

Aglowid IT Solutions

Unsubscribe
Unsubscribe
Monthly+
 
This is Aglowid's podcast, please have fun listening and give feedback :) Aglowid is a trusted Web & Mobile App Development Company with a motto of turning clients into successful businesses. We provide next-gen IT solutions, incorporating research-based insights for enhancing the customer-brand relationship.
  continue reading
 
Artwork

1
PR Safari

Center for Public Relations (CPR)

Unsubscribe
Unsubscribe
Monthly+
 
Embark on an exciting adventure with "PR Safari" by CPR, the podcast that immerses you in the dynamic realm of PR in Africa. Our knowledgeable guides offer insider perspectives, hands-on advice and thorough examinations of the latest PR developments and methods across the continent. From navigating the intricate PR landscape to adopting innovative strategies, "PR Safari" is your definitive compass to triumph in African PR. Whether you're an experienced PR expert or new to the field, come alo ...
  continue reading
 
Successful entrepreneurs begin with the support of a few #earlybelievers. Gopi Rangan, founding partner at Sure Ventures, interviews venture capital investors in the Silicon Valley and beyond. Guests share insider stories on how they invest in early stage startups. Do you want to learn from real-life challenges, inspiring missions and important decisions by CEOs, founders, VCs, angels, and advisors? Listen to https://podcast.sure.ventures.
  continue reading
 
The Media Landscape is a Media First podcast. Produced by journalists for media and comms team professionals - and spokespeople - it is an audio version of our popular written blogs. We’ll cover topical media interviews, issues, trends, challenges and communication techniques.
  continue reading
 
Artwork
 
School Leader Soundbites is a podcast dedicated to empowering K-12 leaders with the latest insights and strategies in marketing and communications. Hosted by Veronica V. Sopher, a seasoned expert in the field, this podcast is your go-to resource for enhancing your school's communication strategies and making a meaningful impact in your community. School Leader Soundbites is sponsored by K12 Insight. Find me at: https://www.veronicavsopher.com/ Social: @VeronicaVSopher K12 Insight partners wi ...
  continue reading
 
Artwork

1
The CX Podcast

Steven Van Belleghem

Unsubscribe
Unsubscribe
Monthly
 
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology. Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
  continue reading
 
From discussions about industry experience and customer relations to internal culture and leadership updates, the AizeTalk podcast keeps you updated on all things Aize
  continue reading
 
Artwork

1
Beauty and the Biz

Catherine Maley, MBA

Unsubscribe
Unsubscribe
Weekly
 
Learn the Tactics and Strategies to take your Cosmetic Practice to the Next Level. Catherine has helped many practices double or even triple their revenue, all while creating a magnetic environment that encourages word-of-mouth referrals and repeat patients. Her proven, dynamic approach to marketing, advertising, sales and customer relations has been continually developed and refined for over 40 years. Starting as an interdisciplinary Staff Coordinator with the Illinois State Medical Society ...
  continue reading
 
For any small business owner or entrepreneur who wants to get more visibility and brand recognition without any PR experiences, the Small Business PR podcast is the place for you. With untraditional yet proven strategies to help you hack your own PR and marketing without ads or agencies, this podcast will give you a roadmap to go from unknown to legendary, regardless of how "early" or "small" your business is. Join us every week as our host, Gloria Chou, award-winning small business PR exper ...
  continue reading
 
Artwork
 
Focusing on motivation employees, creating amazing customer service and increasing revenue. No mater what industry guest relations and customer service are key to a businesses success and longevity. Support this podcast: https://podcasters.spotify.com/pod/show/milehighradio-industry/support
  continue reading
 
Artwork
 
Community Signal is a podcast for experienced online community professionals, including those working in audience engagement, association management, developer relations, moderation, trust and safety, and more. It's released every two weeks and hosted by industry veteran Patrick O’Keefe. This is a very community-focused program. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is a set of tools. Community is a strategy you apply to thos ...
  continue reading
 
Your School Communications Scoop covers topics and best practices for K-12 schools. Whether it is tips for improving school customer service, strategies on how to market your school, or ways to use your school website and social media to build a respected school brand and increase enrollment, you'll find proven, effective advice from the experts at School Webmasters, LLC.
  continue reading
 
Favor is a customer Relations personnel by day. An author/writer, worship leader, and talkative every other time. Here on The Gist With Favour; she shares her thoughts on spirituality, Relationships and more...
  continue reading
 
Artwork
 
The Leasing Guy Podcast Show was founded to provide information to fellow Leasing Specialist, Property Managers, Leasing Managers, Maintenance Managers, Activity Directors, and Resident Relations Representatives. Learn more about closing sales, building relationships with your prospects, networking, sales strategies, and customer service. Join Alex Ocampo and his special guest as we discuss topics, tips and techniques designed to make you a more confident and successful team member at your r ...
  continue reading
 
Travel Industry Disruptors welcome! In this weekly podcast, I share, along with featured guests, the actual strategies that will keep your travel business moving forward. We discuss foundations, marketing, sales, client experience, systems, supplier relations, and everything in between to empower you to run an effective and profitable travel business, and not just another travel hobby. For travel agents/advisors, travel suppliers, tour operators, tourism professionals, travel coaches, travel ...
  continue reading
 
Artwork
 
An inside look into how leading entrepreneurs, executives, and journalists are bringing cannabis into the mainstream. Join host Rosie Mattio, founder of MATTIO Communications, for unfiltered conversations about the highs and lows of growing a business in this rapidly changing industry.
  continue reading
 
Artwork

1
The Florida Insurance Roundup from Lisa Miller & Associates

The Florida Insurance Roundup from Lisa Miller & Associates

Unsubscribe
Unsubscribe
Monthly
 
"The Florida Insurance Roundup" podcast from Lisa Miller & Associates, is your program on the people, issues, and regulations shaping Florida’s Insurance Market. Lisa, a former deputy insurance commissioner, brings you the latest developments in Property & Casualty, Healthcare, Workers' Compensation, Litigation, and Surplus Lines insurance from around the Sunshine State. She is a nationally-recognized disaster insurance and recovery expert. Based in the state capital of Tallahassee, Lisa Mil ...
  continue reading
 
Artwork
 
A Podcast focused on positive and thought-provoking stories. There is a whole library of fun, creative and from-the-heart episodes. Be sure to listen and hear the stories of all the wonderful guests. Have a great week, and remember that smiles come in all languages and in all colors!
  continue reading
 
Terry is an inspirational & motivational speaker, coach, and consultant that helps individuals discover, develop, and monetize their skills, talents, and experiences. For those who want to learn how they can start, grow, and monetize their own online business Terry offers a practical how to. Whether you are wanting to start a blog, podcast, online store, or grow and existing business you will find Terry's years of entrepreneurial experience of great value.
  continue reading
 
Dan and Nicole Ratner are a power couple in the association world leading organizations to achieve record growth in membership and plan highly efficient events over their 36 combined years in the industry. After climbing to the highest levels of leadership in multiple organizations, they both made the unusual choice to step off the corporate ladder and put family first. Throughout this podcast, you’ll hear how they help non-profit and for-profit businesses move from incremental growth to exp ...
  continue reading
 
Welcome to the podcast about luxury car rental business in Dubai. Selection and procurement of fleet, marketing, sales and customer relations, insurance and other business processes. We are a team with experience in this business, developing an aggregator of luxury car rental offers in Dubai – https://rent-a-car-dubai.com/
  continue reading
 
Water and wastewater utility managers provide the leadership needed to deliver vital services that protect public health and support the vitality of our communities, environment, and economy. Today’s water sector utilities face a broad range of complex challenges, including staff turnover, rising costs, aging infrastructure, regulatory requirements, customer expectations, and changing technology. This podcast will provide information about the Five Keys to Management Success, Leadership and ...
  continue reading
 
Hear the story behind the headlines. In under ten minutes each episode, we’ll help you make sense of the news stories that matter to you from Australia and the world, with reports and interviews from the SBS News team.
  continue reading
 
Artwork

1
The EBFC Show

Felipe Engineer Manriquez

Unsubscribe
Unsubscribe
Monthly+
 
The Easier, Better, for Construction Show strives to make building easier and better today. We dig into design and construction topics to inspire you to develop your people, improve your processes, and take the business of building to the next level. Podcasts are published monthly. Learn more and connect with Host Felipe Engineer-Manriquez, at https://thefelipe.bio.link/.
  continue reading
 
Artwork

1
The Mayor's Podcast

District of Summerland

Unsubscribe
Unsubscribe
Monthly
 
The Mayor’s Podcast with Summerland Mayor Doug Holmes is a monthly podcast relating to local issues and the work of the District of Summerland. Each month Mayor Holmes sits down with a municipal councillor, District staff, community member, or other people of interest to discuss a specific topic of importance to Summerland residents.
  continue reading
 
Conversations are behind the biggest business results. Conversations help form the best business relationships. Everything starts with conversations. Sales trainer Wendy Harris is “Making Conversations Count” each week on her award-nominated podcast (2022 British Podcast Awards 'Bullseye' nominee!) Wendy’s helping you benefit from honest, relatable conversations with business leaders and entrepreneurs - it's the ultimate 'how to' podcast. Sales, marketing, customer profiling and identifying ...
  continue reading
 
Artwork

1
The Smartest Podcast

John "ColderICE" Lawson

Unsubscribe
Unsubscribe
Monthly+
 
The Smartest Podcast with John "ColderICE" Lawson is the show with some of the smartest, most successful individuals in business. His guests share their knowledge and experience on a variety of topics, ranging from marketing and sales to finance and investment. Lawson's thoughtful questions and insightful comments help his listeners learn from the best in the business world. The Smartest Podcast is a must-listen for anyone who wants to be successful in business. Every episode is packed with ...
  continue reading
 
Artwork

1
Fireside with Voxgig

Richard Rodger: Voxgig CEO, founder and author

Unsubscribe
Unsubscribe
Weekly+
 
This DevRel focused podcast allows entrepreneur, author and coder Richard Rodger to introduce you to interesting leaders and experienced professionals in the tech community. Richard and his guests chat not just about their current work or latest trend, but also about their experiences, good and bad, throughout their career. DevRel requires so many different skills and you can come to it from so many routes, that this podcast has featured conference creators, entrepreneurs, open source mainta ...
  continue reading
 
Loading …
show series
 
Steve Cockram is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-creator of the world's premier “Leadership Toolkit”. He has co-authored The 100X Leader, 5 Voices and The 5 Gears with his business partner, Jeremie Kubicek. Their new book, The Communication Code, released in November of 2023. Qu…
  continue reading
 
How to Handle Unreasonable Clients In the fast-paced world of business, customer relations can make or break a company. Dealing with difficult clients is a reality that every business owner or manager faces at some point. In episode 599 of the TerryWilson3.com podcast, Terry Wilson explores the art of managing… The post 599 – Mastering Customer Rel…
  continue reading
 
In our latest episode, we unpack the ins and outs of HVAC business success with the insightful Chris Hunter, a name synonymous with excellence in our field. From secret shopping tactics to the importance of mentorship, Chris leaves no stone unturned in explaining how to thrive in today's competitive HVAC landscape. Don't miss this in-depth conversa…
  continue reading
 
There are times in business when people make mistakes. It happens, and it's life. People are humans and humans make mistakes. Quite often people have a different reaction to mistakes, whether from the business perspective or the customer view. Either way, presentation and response can make a big difference on the final outcome. Sometimes we are fac…
  continue reading
 
Welcome to School Leader Soundbites, a podcast dedicated to empowering K-12 leaders with the latest insights and strategies in marketing and communications! Today, we're talking about how to Use the Summer to Build Your Leadership Brand Assets. ▪️Yes, Educators do work over the summer! -We prepare for the new school year, getting schools in order, …
  continue reading
 
As world leaders urge restraint amid the latest Iran-Israel tensions and ponder what comes next, the instability has already caused significant disruption to the aviation industry. Qantas is reassuring its customers as air passengers face cancellations and diversions after airlines re-draw their flight paths across the Middle East region.…
  continue reading
 
Catch the latest HVAC Revealed episode where we kick back with Michael Johnson, an ex-US Air Force ace turned HVAC mogul. With two decades at the helm of AC Man Heating and Air Conditioning and as a success coach for the Conquer Program at HouseCall Pro, Michael’s got some killer insights to share. Here are 3 hot takes you won't want to miss: Brand…
  continue reading
 
SBS On the ASIC says 10,000 businesses will have called in the administrators this financial year, marking the most in more than 10 years. SBS Finance Editor Ricardo Gonçalves speaks with Patrick Coghlan from CreditorWatch to find out what it says about the economy, plus Jessica Amir from Moomoo goes through the day's sharemarket action as investor…
  continue reading
 
We lost a very dear friend in the industry this week, Edouard Jean. He was the owner of Massive Travels and was very active with ASTA having served as Chapter President, and was getting ready to start a campaign for the Board. He was a champion for minorities in the industry, as well, having served as a Board Member of the Association of Black Trav…
  continue reading
 
📲 Schedule your free 30-min strategy call with Catherine https://bit.ly/3D513rs 📖 Restart your practice in 7 days https://bit.ly/46Gwaaa ⬇️ ⬇️ ⬇️ Hello, and welcome to Beauty and the Biz where we'll talk about managing and motivating 47 staff. To be sure, we'll also discuss the business and marketing side of plastic surgery, in general. Indeed, I’m…
  continue reading
 
The so-called 'war on drugs' has been waged in the US since at least the 1970s, when then President Richard Nixon signed the Controlled Substances Act and declared drug abuse as “public enemy number one.” In Australia, there have been similar efforts to battle drug trafficking and use. As prescription opioids overtake heroin as a public health emer…
  continue reading
 
Police have been warning people who took part in the retaliatory riots following Monday’s church stabbing in Sydney’s West to expect a knock on the door. They are looking for at least 50 suspects among the 2,000 people they estimate descended on the Church of the Good Shepherd. As political and religious leaders call for calm, people paid their res…
  continue reading
 
Australia's jobless rate rose to 3.8% in March as employment fell by 6,600. SBS Finance Editor Ricardo Gonçalves speaks with Blair Chapman from ANZ to find out what it means for the economy, plus the day on the markets with Ben Richards from Seneca Financial Solutions.
  continue reading
 
Have you picked up on the rising swell of interest in mission engineering? In this episode, Rachel Hatton, Downer Professional Services’ Head of Mission Engineering, and Nathan Rickard, Technical Director, join Liam Garman to help demystify mission engineering, explaining why it has become a hot topic and what industry need to know. The trio begin …
  continue reading
 
Most of us might be familiar with the term 'the war on drugs'. In the US, it's been waged since the 1970s, when then President Richard Nixon signed the Controlled Substances Act and declared drug abuse as “public enemy number one.” In Australia, there have been similar efforts historically to battle drug trafficking and drug use. On today's episode…
  continue reading
 
We had a fantastic conversation with New York Times Bestselling Author and keynote speaker, Weldon Long. We delved into the importance of mindset, sales strategies, and creating success in the HVAC business. Here are three key takeaways from our enlightening discussion: 1. The Power of Mindset: Weldon emphasized that mindset is crucial for success.…
  continue reading
 
You are in for a ride full of knowledge as Jeanette Laine, a serial entrepreneur and the innovative force behind SurgiSTUD, entails her journey from working under a venture capitalist to pioneering a company that offers 3D-printed alternatives to cadavers for surgical training. Listen to discover the challenges and triumphs of bringing a novel prod…
  continue reading
 
Most of us might be familiar with the term 'the war on drugs'. In the US, it's been waged since the 1970s, when then President Richard Nixon signed the Controlled Substances Act and declared drug abuse as “public enemy number one.” But today, it's not so much illicit drugs but prescription medication that the US is fighting, with deaths from prescr…
  continue reading
 
The Alice Springs youth curfew has come to an end with the town's mayor and the Northern Territory chief minister praising it as a success. The measure was aimed at addressing a recent surge in violent crime in the Central Australian town. However, some First Nations residents and lawyers have criticised the extreme measure calling it a band-aid so…
  continue reading
 
In this episode of the Defence Connect Spotlight podcast, Tim Walmsley, founder and CEO of BenchOn, joins host Liam Garman to officially launch the Australian Digital Defence Industry Matrix – an AI-powered platform that connects suppliers with the requirements of project teams from right across Defence industry. The pair begin the podcast discussi…
  continue reading
 
Cookout season is here and AD2’s Great Chili Cookoff is just around the corner! Join us on May 11th at Giant Texas Distillers for the AD industry's ultimate culinary showdown. Can’t cook to save your life? No problem! Our doors are open to everyone, from chili connoisseurs to those who can't tell a jalapeño from a habanero. Join us for a day of fun…
  continue reading
 
Vijay Reddy, partner at Mayfield, talks about the latest innovations and trends shaping the artificial intelligence (AI) landscape. He shares his venture capital journey and describes Mayfield's unique focus on cognitive plumbing and Cognition-as-a-Service (CaaS), unraveling what these concepts entail. Vijay also offers practical advice for startup…
  continue reading
 
Stronger than expected US retail sales data reflected the resilience of the US economy, prompting fears the nation may delay expected cuts to interest rates there. SBS Finance Editor Ricardo Gonçalves speaks with Jamie Hannah from VanEck for more including the added concerns about the growing geopolitical risks.…
  continue reading
 
Palaeontologists at South Australia's Flinders University have discovered three historic species of giant kangaroo native to Australia and New Guinea. The giant kangaroos - called 'Protemnodon'- are megafauna that roamed the earth between five million until 40 thousand years ago. The research solves a scientific puzzle about how many species of the…
  continue reading
 
Today, we're sitting down to chat with Sean Falconer. Sean is the head of marketing and developer relations at Skyflow, and he brings us a fascinating inside look at the growing field of data protection. Skyflow's main selling point is their data privacy vaults, used in a similar way to an identity protector, but they've taken this concept from an …
  continue reading
 
The United Nations Secretary-General has marked the one-year anniversary of fighting in Sudan between the Sudanese Armed Forces and the Rapid Support Forces. It comes as international donors pledge more than 3 billion dollars ((US$2.1 billion)) in humanitarian aid for Sudan after the war has pushed its population to the brink of famine.…
  continue reading
 
When Geoff Anderson suffered a horrific work accident, he fell into a deep depression. Then one day he received a knock on the door that would change his life, leading him to discover his Indigenous heritage language and gain a new perspective on life. In this episode Hannah Kwon chats to Geoff Anderson about his journey from suffering a mental hea…
  continue reading
 
In the most recent episode, we had the pleasure of interviewing Jarod Smith, the mastermind behind Clog Busters drain cleaning and repair. In just a few years, Jarod has propelled his business to remarkable success and shares valuable secrets with fellow home service professionals. Here are three key takeaways from his episode: 1. Investing in Grow…
  continue reading
 
Loading …

Quick Reference Guide