The hospitality industry is constantly growing, changing, and innovating! This podcast will bring you the top news and topics from industry experts in different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes, starting Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Go to GoodMorningHospitality.com to learn more! This podcast is a part of Hospitality.FM - The Audio Destination ...
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Join me, Steve Turk, on the Hospitality Mentor podcast as we dive into the personal stories of some of the world's best Hospitality Professionals. We follow the journey of their ups, downs and wild turns and find out what it truly takes to make it in the amazing world of hospitality.
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This is the podcast for anyone and everyone in the Hospitality industry who loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals, and travel offers! On the show, Wil Slickers interviews some of the biggest Founders and Professionals within all hospitality segments. Slick Talk: The Hospitality Podcast is part of Hospitality.FM - The Number One Audio Destination for Hospitality Professionals.
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From Posts to Bookings: How Social Media is Shaping the Future of Travel
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In our next episode, special guest Madeline List, Senior Analyst at Phocuswright, joins Good Morning Hospitality to explore how social media is reshaping the travel and lodging industry. We’ll dive into the influence of social media platforms on travel decisions, the real impact of influencers, and how engagement on these channels is converting int…
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Scaling the Future: Christian Lee on Mint House's Unique Approach to Hospitality
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56:00
In this episode, we dive deep with Christian Lee, CEO of Mint House. Christian shares his journey from corporate giants like Citigroup and Time Warner to his foray into the startup world with WeWork and now Mint House. We discuss the importance of building a robust infrastructure for scaling businesses, the unique demands of corporate and leisure t…
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GMH EU: State of the European Short-Term Rental Industry in 2024 with Simon Lehmann
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44:16
In this special episode of Good Morning Hospitality EU, Leo Walton and Simon Lehmann, CEO of AJL Atelier, explore the evolving landscape of the European short-term rental market. Simon shares his expert insights on the ongoing fragmentation of the market, emphasizing how the sector remains hyperlocal, with even the largest players holding a small m…
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Booking Rivalries, Expedia Innovations & Airbnb’s Bold Moves
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35:56
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35:56
Tune in this week as Wil Slickers, Michael Goldin, Brandreth Canaley, and Jamie Lane tackle the latest developments in the hospitality industry. They'll dive into the escalating competition between Booking.com and Airbnb, explore Expedia Group's new AI tools and loyalty strategies under fresh leadership, and analyze Airbnb's strategy to transcend i…
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GMH Hotels: Tony Robbins’ Estate, Michelin’s Expanded Ratings, & More
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33:35
This episode explores new developments in the hospitality industry, and today, we're welcoming Katie Cline as a special guest host while Sarah Dandashy travels all over Asia! Kicking off with an intriguing look at Tony Robbins’ partners with SBE to launch a luxury hotel brand called "The Estate," as The New York Times reported. We then dive into Mi…
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Onera's Latest Landscape Hotel with Ben Wolff in Wimberley, Texas
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22:27
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Join us as Ben Wolff takes us on a tour of Onera's newest landscape hotel in Wimberley, Texas. This stunning location features 28 unique units, including greenhouse-style lodgings and spyglass tube tree houses with breathtaking views. Ben shares insights on the design process, learnings from previous projects, and challenges in developing Onera Wim…
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Curiosity-Driven Success: Fernando Rojas’ Journey In Hospitality
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In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Fernando Rojas, partner of Agency BE. Fernando shares his unique journey from his early passion for banking in Ecuador to his flourishing career in the hospitality and events industry. He discusses his adventurous move to the UAE, the challenges of launching an event comp…
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GMH EU: Airbnb Updates, Google Fine, and Tackling Human Trafficking
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38:58
In this Good Morning Hospitality EU episode, Leo and Damian catch up on various hot topics in the travel and hospitality sector. They discuss the latest industry news, including TripAdvisor’s exit from the short-term rental space and Airbnb’s relaunch of its Experiences program. Damian highlights the importance of addressing human trafficking in th…
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BONUS: Vrbo Insights on Navigating Regulations in Colorado with Tim Rosolio
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In this episode of 'Good Morning Hospitality,' Wil Slickers welcomes Tim Rosolio, Vice President of Vacation Rental Partner Success at Expedia Group, back to the show to discuss critical updates and trends in the hospitality industry. They revisit a live session from Colorado with technical issues, focusing on the industry's regulatory landscape, s…
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Airbnb Expectations, NYC Rental Crackdown, & Expedia’s B2B Strategy
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38:39
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38:39
In this episode, you’ll hear an episode and conversation from this week's Good Morning Hospitality podcast. Hosts Wil, Brandy, and Michael start with an article about guests' rising expectations in short-term rentals, particularly Airbnbs, and how small-scale hosts feel pressure from demanding guests. They explore the challenges of balancing hotel-…
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Journey of Success and Resilience in Hospitality with Cesar Wurm
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In this episode of the Hospitality Mentor Podcast, host Steve Turk sits down with Cesar Wurm, Vice President of Commercial, Premium Brands for IHG® Hotels & Resorts and an accomplished author. Cesar shares his unique journey from an overnight room service assistant in Sao Paulo to a key figure in the hospitality industry. Listeners will gain insigh…
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GMH EU: Exploring Travel Trends, Regulations, and Oasis' Reunion Impact
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37:50
In this episode, Sarah and Leo discuss major events, including Oasis’ much-anticipated reunion tour and its impact on the UK economy and accommodation demand, particularly in Edinburgh during the Fringe Festival. Leo touches on the court ruling in Florence, Italy, affecting short-term rental regulations, and they explore Airbnb's impact on the UK h…
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Airbnb Expectations, NYC Rental Crackdown, & Expedia’s B2B Strategy
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40:25
This episode delves into the evolving landscape of short-term rentals and online travel services. We start by exploring how Airbnb guests are adjusting their expectations amid changing prices and experiences, analyzing a detailed report from The Wall Street Journal. Next, we discuss AirDNA’s insights into New York City’s intensified regulations on …
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GMH EU Exclusive: Host & Stay CEO, Dale Smith, on £10.5M Investment from Growth Partner
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In this bonus hot take episode, Leo chats with Dale Smith, CEO and Co-Founder of Host & Stay, who shares exciting news about his company securing a £10.5 million investment from Growth Partner. Dale discusses the strategic timing behind this deal, their growth plans, including acquisitions and organic expansion, and their unique market proposition …
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GMH Hotels: Prague's Tourism Limits & Tips for Family Flight Seating
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Join Sarah Dandashy and Steve Turk as we discuss the Czech Republic's latest measures to regulate tourism in Prague. These measures aim to limit overnight stays and control noise pollution, enhancing the quality of life for residents. We also discuss practical tips for parents considering flying business class while their kids fly economy. Learn ho…
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From Sales Masters to Hostel Pioneers | Michael Russel and Nathan St Cyr
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1:06:05
Join us in this captivating episode as we explore the inspiring journey of Michael and Nathan, co-founders of Howzit Hostels. Discover how their vision evolved from sales leadership to revolutionizing the hostel industry in Maui, Hawaii. They share their insights on maintaining long-term success, building a dedicated team, and navigating the challe…
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The Serafina Story: Vittorio Assaf's Journey in Hospitality
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In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Vittorio Assaf, founder of the Serafina Group. Vittorio shares his journey from Italian stockbroker to celebrated restaurateur, recounting his early beginnings in 1986 with an investment from Andy Warhol, to the founding of the Serafina restaurants, a venture he conceived…
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GMH EU: Short-Term Rental Trends, ADR Shifts, and Unique Booking Stunts
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37:20
In this episode, Leo Walton and Damien Sheridan explore the latest trends in the short-term rental market, focusing on how hosts can stand out by offering thoughtful amenities even in budget accommodations. They discuss the recent European market data showing a slight decline in ADRs despite strong demand and consider the impact of climate change o…
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Got Toilet Paper? | Fox Fold, Ludo Siouffi
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49:28
In this episode, we dive deep into the transformative world of sustainable hospitality products with Ludo, co-founder of Fox Fold. Join us as Ludo shares his journey from a stable finance career to pioneering a range of innovative, eco-friendly toiletry solutions for hotels and beyond. From sophisticated toilet paper dispensers to groundbreaking re…
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The Rise of Pickleball in Hospitality with Scott Colebourne
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In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Scott Colebourne, the founder of PICKLESTARS. Scott shares his unconventional journey from growing up in rural New Zealand, where he developed a passion for tennis, to becoming the CEO of Cliff Drysdale Management and now venturing into pickleball consulting. He discusses…
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GMH EU: AirDNA’s New CEO, Seville’s Water Cuts, and Sonders' Strategy
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In this episode, Leo Walton and Sarah Nan Dupre start with the exciting news that AirDNA has appointed Rohit Bezewada as its new CEO, bringing fresh ideas and a robust and data-driven approach to the company’s future. We then discuss the drastic measures in Seville, where the city plans to reduce water supplies to illegal short-term rentals to comb…
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We've got the one and only Jamie Lane, Chief Economist at AirDNA, back on the show to give us the rundown on all things Vacation Rental data! You won't want to miss this episode, as the hospitality industry has had a busy month! This episode is brought to you by Homes & Villas by Marriott Bonvoy! To learn more about a partnership with them, visit t…
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GMH Hotels: Hyatt’s $1B Sale, Marriott & Sonder, Sober Travel Trends
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In this episode, we explore the major sale of Hyatt Regency Orlando for over $1 billion, marking the largest single-asset sale in Hyatt's history, as part of Hyatt’s strategy to shift towards an asset-light model. We also discuss Marriott International's new long-term licensing agreement with Sonder Inc., which will add over 9,000 rooms to Marriott…
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Navigating Short-Term Rental Regulations | Matt Curtis
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In this insightful episode, we welcome Matt Curtis, an expert in short-term rental regulations and local government interactions. Matt shares his remarkable journey, including his weight loss and professional transitions, that led him to work closely with local governments on vacation rental policies. He discusses the importance of creating balance…
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Crafting Culture: Insights from James Ferguson of Wurzak Hotel Group
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35:49
In this episode of the Hospitality Mentor Podcast, host Steve Turk welcomes back James Ferguson, the Corporate Director of Culture for the Wurzak Hotel Group, for his second appearance on the show. They discuss James' inspiring journey in hospitality, from starting at the front desk to writing his book, 'The Confetti Culture Playbook,' and overcomi…
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GMH EU: Vacasa’s STR Troubles, Hopper's Strategy, and Set-Jetting
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33:06
In this episode, the team dives into Vacasa’s recent challenges, including a 37% stock drop due to revenue loss and inventory issues, prompting a strategic shift to a hyperlocal approach in managing short-term rentals. They also explore Hopper's decision to focus on its B2B platform, which now accounts for 66% of its revenue through partnerships wi…
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Special Guest Episode with Sam Dundas, CEO & Co-Founder of Besty AI
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We're back with another special guest and a special announcement from Sam Dundas, Co-Founder of Besty AI. Sam has joined the show before to share more about Besty and the world of AI in general, sharing his unique perspective on where AI is going for hospitality entrepreneurs. In this episode, he has a special announcement, and the crew (Michael Go…
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GMH Hotels: Vegas Privacy Concerns, Hotel Sustainability, Hilton Trends
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30:31
In this episode, we examine privacy concerns raised by guests at Resorts World Las Vegas during a hackers convention. "Daily room checks" spark debate over security versus guest privacy. We also discuss the rapid adoption of the WTTC's Hotel Sustainability Basics, with over 5,000 hotels worldwide joining the initiative to reduce environmental impac…
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The French Cowboys' Unique Approach to Boutique Hospitality | Franklin Dusserre
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In this episode, we dive into a fascinating conversation with Franklin Dusserre, co-founder of French Cowboys. Franklin shares his journey from growing up in Paris and the U.S. to founding a unique hospitality brand that blends hotels with vacation rentals. We explore his experiences with WeWork, the creation of Outpost Capital, and how French Cowb…
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Building a Nature-Focused Hospitality Brand: Eric D. Moeller of Freewyld
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in this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Eric D. Moeller, founder and CEO of Freewyld, a boutique hospitality brand specializing in design-forward cabins located in nature-rich destinations. Eric shares his unique journey from a construction and real estate background to discovering his passion for hospitality t…
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GMH EU: Chamonix Regulations, Airbnb's Future, OYO's €100M Acquisition
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In this episode, Leo Walton, Sarah Nan DuPre, and Raphaële Cline discuss various topics impacting the short-term rental industry, such as regulatory changes in Chamonix, Airbnb's financial performance and future plans, and OYO USA's acquisition of French property management company Checkmyguest for an estimated €100 million. The conversation also e…
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Special Guest Episode with Max Farley, CEO & Founder of sojo
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Join us this Monday for a special guest-focused episode with Maxwell Farley, CEO & Founder of sojo! We've had Max on in the past to share a bit about sojo and how vacation rental managers automate their guest amenities, owner gifts, and much more, so if you haven't heard his past episode, give it a listen because this week, he joins Michael Goldin,…
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GMH Hotel: Summer Travel Disruptions, IHG's Growth, and Delta's IT Woes
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In this episode, we cover the significant impact of summer travel cancellations on hotel revenue, IHG Hotels & Resorts confident outlook despite global concerns, the clash between CrowdStrike and Delta Air Lines over a costly IT outage, the best and worst U.S. airports for early and late flights, and the high vacation confidence among Americans des…
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Overcoming Adversity & Building The HubSpot for Hospitality | Nicolas Wegener
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In this compelling episode of Slick Talk, we dive deep into a heartfelt conversation with Nic, Co-Founder of SendSquared. Discover Nic’s inspiring journey from a challenging past to starting SendSquared in 2018 with his Co-Founder Roy. Nic shares his experiences at the VRMA executive summit in Boca Raton, the mission of SendSquared, and why it's kn…
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GMH EU: Olympics Impact and Illegal Rentals
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In this episode, join us as we discuss the effects of the Olympics on Parisian tourism and the high demand driven by major concerts in Europe. Hear about the wild story of the 'Wolf of Airbnb' and the recent hefty fine on Booking.com. Plus, get insights on whether smaller, off-the-beaten-path destinations might rise in popularity. — Good Morning Ho…
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NYC Hotel Licenses, OTA Race in Short-Term Rentals, & Travel Slow Down
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In this episode, Wil Slickers, Brandreth Canaley, and Michael Goldin discuss New York City's latest regulations on hotel licensing and how Online Travel Agencies (OTAs) increasingly compete in the short-term rental market, bringing new dynamics to how rentals are managed and marketed. Additionally, we discuss the current slowdown in travel, analyzi…
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GMH Hotels: 2024 Hotel Satisfaction, AAA Diamonds & Gen Alpha's Travel Impact
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40:13
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40:13
Dive into the evolving world of hospitality in this episode as we explore the latest J.D. Power 2024 North America Hotel Guest Satisfaction Index, revealing a significant divide in satisfaction between luxury and limited-service hotels amidst soaring room rates. Discover the new additions to the prestigious AAA Four Diamond list, and take a nostalg…
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Slick Talk & Other Updates with Producer, Kelsey Tran
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In this special recap episode of Slick Talk, Kelsey Tran (HFM Producer of Slick Talk) returns after her maternity leave, sharing her journey into motherhood and experiences of labor and delivery with host Wil Slickers. They discuss exciting updates within the Hospitality.FM network, including new hires, adding a European crew to Good Morning Hospit…
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GMH EU: Navigating Sustainable Tourism, Digital Nomads, and City Regulations
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Join us in this engaging episode as we dive into various tourism and sustainability topics. The conversation takes a deep dive into the challenges of overcrowding and sustainability in popular tourist destinations like Venice and Barcelona. We analyze the impacts of new regulations targeting short-term rentals, day-trippers, and digital nomads. Wit…
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Selina’s Crisis, Hyatt Partners with Under Canvas, 2024 Travel Spend Up
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In this episode, Brandreth Canaley, Michael Goldin, and Wil Slickers dive into Selina's financial struggles as the company faces a liquidity crisis and seeks potential buyers, marking a significant downturn for the once-promising hospitality startup. Meanwhile, Hyatt Hotels Corporation announces an exclusive alliance with Under Canvas Inc., enhanci…
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GMH Hotel: Hyatt's Big Buy, Robotic Spa Trends, José Andrés' Expansion, Delta Turmoil
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38:04
In this episode, Sarah Dandashy and Steve Turk discuss some intriguing developments in the hospitality and travel industries. First up, Hyatt Hotels Corporation is reportedly in advanced talks to acquire the operator behind The Standard Hotels, potentially expanding its boutique luxury footprint. Next, we explore the latest in hotel luxury: robotic…
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