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The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.
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A podcast for women’s voices and perspectives in today’s digital world. What does it mean to be a woman in the world of digital business? Of course, anyone who identifies as a woman will have their own answer to this question based on their unique background and experiences. At ISG, we are committed to investigating and understanding how women leaders are navigating the digital landscape globally. We love to learn from the smart women leading our industry. ISG’s Digital Dish is a monthly pod ...
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Voice of Dhahran LC

Dhaharan Learning Commons

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What’s new, cool, and worth talking about in the Learning Commons? We broadcast from ISG Dhahran Campus in Saudi Arabia. In this podcast we introduce conversations about ideas and books as well as showcase student learning and library activities.
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The Illinois Soybean Association (ISA) checkoff and membership programs represent more than 43,000 soybean farmers in Illinois. The checkoff funds market development and utilization efforts while the membership program supports the government relations interests of Illinois soybean farmers at the local, state, and national level, through the Illinois Soybean Growers (ISG). ISA upholds the interests of Illinois soybean producers through promotion, advocacy, and education with the vision of be ...
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The automation technology market is developing at pace. New tools, capabilities and practices are emerging on an almost daily basis, but it can be hard to separate the hype from the reality. Join host Wayne Butterfield as he navigates the automation landscape with guests from the enterprise, consulting and technology worlds to shed light on the role of robotic process and cognitive automation technologies in the quest for business value.
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Ask ME

Mitsubishi Electric

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The Ask ME podcast is brought to you by Mitsubishi Electric's Living Environment Systems Team. Join your hosts as they speak with a range of fantastic guests, discussing a range of topics, including sustainability in the built environment, the decarbonisation of public sector buildings, indoor air quality and the importance of building ventilation, and the industry changes that are needed to achieve NetZero.
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Rob Conway is joined by Richard Venga, Business Manager – Engineering Solutions at Mitsubishi Electric, for a discussion on the challenges facing HVAC Consultants and Specifiers when designing heating, cooling and ventilation solutions for large commercial buildings. Richard discusses the legislation and initiatives driving the changes in the way w…
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Join Steve Hall and Stanton Jones, an ISG Distinguished Analyst, for the last episode of Imagine Your Future for 2023, as they unpack key trends shaping the managed services market. As demand for outsourcing went from strength to strength in 2023, discretionary spending experienced downward pressure. Hall and Jones explore what was driving these ph…
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According to recent data from the ISG Index™, the robust expansion of the cloud services market has slowed down considerably in recent quarters. On the other hand, demand for managed services has reached new highs. It seems that enterprises are returning to the basics of core outsourcing. How can businesses drive operational excellence in this new …
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In this episode Bots & Beyond host Wayne Butterfield is joined by Doug Shannon, an intelligent automation leader, to discuss the concept of the autonomous enterprise. They explore the role of automation, AI and IoT in creating a cohesive and user-centric business environment. They also discuss the importance of company culture and the need for educ…
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The UK Net Zero Carbon Buildings Standard, as discussed by David Partridge in this podcast, marks a significant milestone in sustainable building in the UK. This initiative, which David chairs, aims to unify the concept of sustainability in the building industry by providing a clear, measurable standard for sustainable practices. It addresses the u…
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Artificial intelligence (AI) and generative AI are swiftly permeating our daily lives. From customer service chatbots to healthcare diagnoses, from writing loan applications to job hiring, the disruption is here. Many believe AI is fundamentally changing the way we do things. But since this premise of large-impact change is widely accepted, the que…
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As automation and AI technologies become more sophisticated, how can enterprises ensure that their automations are set up and managed in a way that is not just efficient, but also safe, reliable and aligned with the organization’s strategic goals? The answer is governance. In this episode of Bots & Beyond we delve into the essential aspects of sett…
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In the latest episode of the By Association Podcast, ISA communicators Claire Weinzierl and Betsy Osman are checking in with Lindsay Mitchell, Director of Marketing and Communications for IL Corn, about the partnering organizations’ shared booth at this year’s Farm Progress Show. They’ll talk about the many ways Illinois farmers’ checkoff dollars a…
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Cybercrime has become an ever-present threat that can wreak havoc on individuals, businesses and governments. From phishing scams and ransomware attacks to data breaches and infrastructure damage, the arsenal of cyber threats continues to expand. It is crucial, now more than ever, to be equipped with the knowledge and tools necessary to navigate th…
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Remember the days when it would take weeks, or even months, to get your results from medical tests? When a routine hospital checkup would take up the best part of a day? When doctors could be seen carrying great wads of paper notes as they made their patient rounds? It wasn’t that long ago, but due to the pressures of COVID-19 and recent technologi…
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Mastering efficiency is critical for businesses today. Most of us feel like we need to beg, borrow and steal any spare minutes we can to combat never-ending to-do lists and transformational goals. Refining our processes is one of the best ways to make ourselves and our organizations more efficient and our operations more cost-effective. But traditi…
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When you’re looking to buy a luxury product, how do you choose which product you buy? Today, consumers are faced with an unprecedented abundance of choices, and their expectations are in a perpetual flux. This constantly shifting consumer landscape presents a formidable challenge for retail and consumer packaged goods (CPG) brands seeking to build …
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In the latest episode of the By Association Podcast, Claire and Betsy are checking in with Gracie Pierson, Consumer Engagement Manager for the Illinois Farm Bureau to learn more about the Farm Bureau’s role in consumer-facing initiatives, including the most recent “We Are the 96%” campaign, and the ways ISA and Illinois Farm Bureau are working toge…
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Join Dan Smith, National Sustainability & Construction Manager, and Chris Newman, Zero Carbon Design Manager from Mitsubishi Electric, along with Bradley Bennett, Mike Linehan, and Paul Sullivan from ISG, the Global Construction Company. The conversation focuses on the challenges that construction firms face in the retrofit sector as we move toward…
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In the first episode in our Net Zero Series, in collaboration with Mitsubishi Electric and BESA, we are joined by Chris Skidmore OBE, Chair of Independent Government Review on Net Zero. His ‘Mission Zero’ review, which was published in January, made 129 recommendations for delivering a prosperous UK ‘green economy.’ These included speeding up decis…
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In recent years, artificial intelligence (AI) has made astounding progress in its capacity to recognize patterns, make predictions and even engage in meaningful conversation with humans. But what about its ability to create new and original content? This is where generative AI comes into play, representing perhaps the most widely discussed technolo…
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As the modern workplace is disrupted time and time again, employees struggle to establish a sense of purpose and contentment in their work. With more people working remotely, the lines between professional and personal life have blurred, making it harder to set boundaries and find balance. And a multi-generational workforce with different needs and…
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The way we work is changing, thanks to rapidly advancing technologies and shifting societal needs. In the future, emerging technologies such as robotics, IoT, blockchain, virtual and augmented reality, and AI, are expected to create further disruption to the workplace, bringing about a huge shift in the skills and competencies in-demand. In this co…
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After chairing two successive Future Workplace Summits in New York and London, ISG’s Iain Fisher joins Imagine Your Future podcast hosts Steve Hall and Karen Collyer to discuss the ever-changing landscape of work. With technology advancing at an unprecedented pace and the COVID-19 pandemic (among other geopolitical factors) reshaping our work and h…
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In the latest episode of the By Association Podcast, Rachel and Betsy are checking in with Jack Marck, Managing Director of the Illinois AgTech Accelerator. Recently, Jack has been working to create new systems for establishing ag data standards, and sharing that information across industry stakeholders, in an effort to increase collaboration aroun…
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Curious about what truly constitutes a "sustainable workspace" from both environmental and commercial perspectives? We were too! That's why Dan Smith and Martin Fahey from Mitsubishi Electric had an engaging conversation with Fenna Leake and Katherine Piper MSc from Future Leap Sustainable Business Hubs. We gained valuable insights into one of the …
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The technology industry is undoubtedly one of the fastest-paced and most innovative sectors to work in, and India has rapidly established itself as a leading global technology hub. In this episode of ISG’s Digital Dish, we shine a spotlight on the role of women in tech in India. Guest host and Chief Data and Analytics Officer at ISG, Kathy Rudy spe…
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79% of those surveyed by ISG research rated customer experience as "very important" or "extremely important," with a further 17% referring to it as "important." It's also the most protected engagement from cost takeout, according to those surveyed. This is no surprise, but companies believe their actual performance on customer experience compared t…
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Following another turbulent week for the banking industry, Imagine Your Future podcast host Karen Collyer speaks to Owen Wheatley, Lead Partner for Banking & Financial Services at ISG. Together they unpack some of the factors that contributed to the collapse of Silicon Valley Bank and the ripple effects in the market. Will there be others like it? …
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"Reliving the ISA Egypt Mission Trip"In this episode of the By Association Podcast, Rachel and Betsy are checking in with ISA Board Director and Market Development Committee Chairman, Scott Gaffner, and ISA Trade & Exports Manager, Eileen Urish, to relive their recent mission trip Egypt. Scott, Eileen, and Rachel were joined by other ISA leadership…
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Rob Conway welcomes Mark Grayston, Product Strategy & Delivery Manager and Jobin Varghese, City Multi Product Manager, to provide their expert insights into City Multi. Simplicity, flexibility, and cost-effectiveness have always been central to product design at Mitsubishi Electric. From embodied carbon, tough government regulations, stringent envi…
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In this episode Bots & Beyond host Wayne Butterfield speaks to Nikki North, an Intelligent Automation Product Manager at New Day. Nikki has worked in robotic process automation (RPA) and intelligent automation since 2006 and has witnessed many of the major advances in the industry. Together, they discuss how the RPA industry has evolved since its b…
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Technology plays a part in every aspect of our lives, so diversity in tech is critical – and can benefit both the tech industry and society at large. If you’ve ever helped a child go to a public restroom, you might have an understanding of what we mean. Whether it’s the height of the sink, the toilet or the light switch, a child struggles to use ma…
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Say you’ve automated most of an end-to-end business process using RPA, some AI and just a touch of machine learning. There’s just one sub-process where a human needs to be involved… oh, and the initial input comes from data entered by a natural language processing automation, and you want human quality control there too. How do you weave the human …
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In the latest By Association Podcast, Rachel and Betsy are checking in with Dr. Andrew Margenot, soil scientist and faculty member at University of Illinois Urbana-Champaign, and presenter at this year’s Soybean Summit. After his Ph.D. research on soil fertility at UC Davis, Andrew joined the Illinois agricultural scene in 2017, where he leads a re…
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Given recent global events and current economic disruption, change has never felt so constant and so urgent. It’s safe to say that most organizations have embarked on at least one major digital transformation project in the last 36 months. With all these deep investments, it’s alarming to learn that the vast majority of business transformations fai…
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This podcast episode description was written partially by artificial intelligence (AI). Some people might find that cool – others might be immediately put off by the concept of using AI as a writing aid. Similarly, you might have some bad memories of an old chat bot experience – either as an annoying pop up or as a barrier to talking to a real huma…
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