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The pace of change in the world is increasing exponentially. As COVID proved, leadership must evolve. And that gets to the heart of our mission: to bring you the latest thoughts on leadership so you can innovate, learn, and evolve...growing your team, your business, and yourself! This series features a new interview every week. Host Maureen Metcalf interviews world leaders, global business and NPO executives, thought leaders, and researchers in a wide range of industries. It’s a breadth of p ...
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Leading Edge 120

Innovative Leadership Institute

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Look at today’s biggest news story, and there’s a leadership lesson behind the headline. That’s what hosts Greg Moran and Maureen Metcalf see. Every Monday, they dig deep to uncover the leadership perspective in a top story from the last week. Discover how the news affects your leadership so you, too, will always be on the leading edge!
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Guest: Amiel Handelsman, Elite Executive Coach We all know communication is key for leadership. But HOW we communicate is tougher. And one simple misunderstanding can make the difference between success and disaster. Guest Amiel Handelsman has observed and codified eleven concepts that will move your communications from good to great. He shares the…
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Guest: Steve Armato, VP of Middle Mile & Tech at Amazon Whether leaders accept or ignore new tech makes the difference between it disrupting their organizations – and transforming them. Amazon’s use of new technology is a clear and major component of its success. It’s a big part of what puts packages on your porch. And, as Steve Armato reveals, Ama…
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Guests: Lynn Shollen & Sam Wilson, researchers at Christopher Newport University and Swinburne University of Technology Odds are good you aren’t happy with our leaders. Less than 1/3 of Americans believe their leaders are effective. That’s according to the Leadership Attitudes Survey. Dr. Lynn Shollen joins us to share more of the results. Dr. Sam …
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Guest: Nate Rempe, CEO of Omaha Steaks It’s an iconic success story with a menu of leadership lessons: Born from a family escaping oppression in 1917, Omaha Steaks transformed from a small butcher shop into a global brand synonymous with the finest steaks. They’ve stayed at the top because of their long history of leaders driven to innovate. CEO Na…
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Guest: Dr. Mary Crossan, Distinguished University Professor at Western University You say you want to hire people with good character – but what does “character” mean? In this rediscovered episode, Dr. Mary Crossan of Ivey University defines exactly what leader character is, why it matters, and how to develop it. She’s found leader character is not…
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Guest: Greg Moran, Executive-in-Residence, Former Sr. Executive at Ford, Chase, Nationwide, and more Should you, or shouldn’t you? All ethics boil down to this simple question, but getting to the answer can be enormously difficult, especially when deciding for your business. But guest Greg Moran – a long-time C-suite resident – says you can ease th…
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Guest: Mike Hardy, Founding Director of CTPSR In this rediscovered episode, guest Mike Hardy delivers an insightful update on the founding principles and advancements at the Centre for Trust, Peace, & Social Relations at Coventry University. He delves into his own transformative journey towards embodying peace, serving as a beacon of inspiration. T…
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Guest: Brian Richardson, Founder/CEO of Richardson Consulting Group How talented is your team? Without a skills-based system, you may never know…and never tap into the full potential your organization has. But companies that look at skills know who has the talent to best get the job done – and who can develop and grow to obtain those skills. That’s…
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Guests: WE Empower Challenge winners Hadeel Anabtawi & Habiba Ali with Amanda Ellis While female entrepreneurs have made great strides in some countries, in the U.S. and other nations women still face significant barriers that just aren’t there for male-headed start-ups. Despite that, women leaders are making a difference by promoting positive chan…
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Guest: Dr. Tanvi Gautam, Senior Faculty at Singapore Management University How do you lead: with your head or heart? Left-brain or right? For the best leaders, the answer is “All of the above.” From the art of conversation to discovering (and sharing) your organization’s story, guest Dr. Tanvi Gautam talks with host Maureen Metcalf about her head-a…
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Guest: John Heiser, former CEO of LabVantage We hear a lot about family values and personal values…but what about business values? And what happens when your company’s and personal values conflict? Values conflicts arise frequently in the workplace. Addressing them leads to a more engaged and satisfied workforce (who also drive superior performance…
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Guest: Dr. Reza Soltanzadeh (CEO & Founder of Borealis Foods) Solving a major crisis sometimes requires reframing it. For Reza Soltanzadeh, working with Doctors Without Borders exposed him to global hunger—but he saw one solution by reframing the problem as global malnutrition. That set him on a path of high innovation, resulting in a ramen noodle …
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Guests: Marlene Janzen Le Ber and Lynne E. Devnew (Researchers at Brescia University College & University of Phoenix) We judge female leaders differently than men; we’ll decry a woman exec displaying the exact same behavior as a male. The challenges keeping women from the C-suite and board room are systemic and complex – but the process really star…
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Guest: Brian Ahearn, Chief Influence Officer at Influence PEOPLE Employee engagement at work continues to nosedive. So how can you motivate your team? Show them you care! That’s just one tool in the influence toolkit guest Brian Ahearn shares with Maureen Metcalf in this episode. Influencing people is a critical art in motivating people to engage i…
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Guests: Allan Bird & Joyce Osland It’s hard enough leading a small local team; imagine running a team that stretches across continents! That’s exactly what global leaders must do. But from what motivates people to varying labor laws, cultures vary wildly around the planet, so leadership styles must adapt with them. How can a global leader do it all…
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Guest: Helle Bank Jorgensen Does your board of directors have the slightest clue what to do with AI? As AI creeps into your organization, your board has a fiduciary duty to determine its parameters in the workplace AND in the boardroom…such as figuring out how much information is relevant, and whether it’s trustworthy, misinformation, or just way m…
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Are leaders letting democracy die? Less than half of the world’s nations are full-fledged democracies today. That’s down from just 20 years ago. Part of the problem is a nation’s democratic death usually isn’t dramatic or sudden; it’s often a series of subtler, slower moves such as only appointing loyalists to cabinet posts and judgeships, or threa…
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Guest: Tom Krouse Lots of leaders claim their products are made with love. Donatos Pizza means it: they practice Agape Capitalism. As CEO Tom Krouse explains in this episode, Agape Capitalism puts a love of humanity at the center of their company processes and revenue generation. Its origins are rooted in founder Jim Grote’s observations as a teen …
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Guest: Ron Riggio Are great leaders born, or forged? Ron Riggio followed up on the four-decade-long Fullerton Longitudinal Study to uncover the childhood characteristics that indicated later leadership qualities. Those results further informed his work on transformational leadership. He discusses his findings with host Maureen Metcalf…as well as th…
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Guest: John Driscoll What’s the surest way people will follow you into battle? Show you care — about them and their families. That’s a major lesson John Driscoll learned in the Army…and it’s served him well in the private sector, including his current role at Walgreens, where he’s focused on improving service to patients in the healthcare industry.…
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Hybrid work – the flexibility to work from both home and office – has become a determining factor in job candidates’ decisions on accepting your offer…right up there with salary, vacation time, and other benefits. So, Greg Moran says, leaders must be definitive about their policies on WFH vs RTO!By Innovative Leadership Institute
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Guest: Parminder Vir At the 4th Women and Leadership Conference, participants spent three days discussing and debating ways women’s leadership potential can be unleashed: developed, energized, and liberated in the workspace. Parminder Vir took part, and discusses the results…along with her own experiences as a female leader through four decades of …
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Guest: Kim Campbell Climate change is already hitting businesses’ bottom lines – and those business costs are only beginning. As guest Kim Campbell – the former Prime Minister of Canada – points out, we hit this tipping point through poor corporate leadership in the past. The question now is: what can today’s leaders do about it? Kim has some stats…
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Boeing's latest problem -- a door popping off a 737 in flight -- has its roots in practices started before the current CEO took office. So who's to blame? As with all good leaders, the CEO is taking full responsibility instead of casting blame. When you're in charge, the onus for solving problems is on you, no matter where their roots are. It's not…
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Guests: Margaret Heffernan & Ira Chaleff What we need from leaders today is vastly different than even a decade ago. That change began years ago; the pandemic merely accelerated it. The reason is simple: turbulence and uncertainty are now chronic conditions. Now, guest Margaret Heffernan says, leadership is about building organizations that thrive …
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Guest: Celina Caesar-Chavannes What’s your secret identity? Our true selves are often buried so deeply that they’re a secret to us. It’s hard enough to lead authentically when you don’t know who you are – but how can you motivate your team if you don’t know who they really are, either? The key is the praxis of humanization, a way of helping your co…
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Last week's news from Davos contained an example of leadership vision that didn't get much mainstream coverage: Argentinian president Javier Milei's speech. Though his economic views are still in debate, Greg Moran found Milei's dedication to his vision a strong leadership lesson: do you believe in your company's vision strongly enough to share it …
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Guests: Joanne Ciulla & Keith Grint Why do so many leaders have trouble acting ethically? For nearly three decades, Joanne Ciulla has focused her research on ethics in leadership. Even though the framework for ethics is over 2,400 years old, our definition of being ethical holds firm today. Why is it taking so many leaders so long to catch on? Her …
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Guests: Rob Elkington & Les Sylven To serve and protect: servant leadership takes on a whole new meaning for a law enforcement leader. Society’s expectations for policing have changed radically – for example, up to 80% of what officers do overlaps with what social workers do! Add calls for reduced funding, labor shortages, brutality…and gone are th…
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Lloyd Austin made the big leadership news story last week. And it gives us a leadership lesson that's very nonpartisan: leaders MUST communicate! When the Secretary of Defense's staff doesn't communicate his absence to the Commander in Chief, it's a huge risk to the nation. Similarly, as Greg Moran points out, not communicating with your team puts …
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Guest: Carsten Engel There’s a big gap between resources and patient needs in the healthcare sector. That’s just one area of healthcare requiring change; without it, lives truly do hang in the balance. Carsten Engel and the International Society for Quality in Healthcare have studied healthcare systems around the globe extensively, and they have pr…
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Guests: Martha Piper and Indira Samarasekera “What do you expect with a woman?” That’s the attitude our guests encountered on their leadership journeys – but, as Georgia O’Keefe said, “It takes a kind of nerve…and a lot of hard, hard work.” That nerve is exactly what Martha Piper and Indira Samarasekera developed. It served them well, with both bec…
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Last week's culmination of pressure on former Harvard University president Claudine Gay to resign presented a major leadership lesson for the rest of us: accountability is yours, whether you created it or not. Greg Moran admits it's not fair, but it IS part of the burden you bear when you work at the top. (And part of why it's lonely up there...) W…
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Guests: Nathan Eva & Nicole Ferry Your leadership training may be missing the mark. That’s because most programs develop you as an individual – but, in reality, we work with other leaders in addition to our own teams. In fact, the most effective organizations foster collective leadership. Our guests Nicole Ferry and Nathan Eva point out that the be…
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CEO Niraj Shah's end-of-year e-mail last week to Wayfair staff generated all kinds of publicity -- but not the kind Wayfair wants. Shah may have had some good points, but they were lost in the form, timing, and target of his note. Greg Moran has pointers for other CEOs so they don't make the same mistakes...and, instead, engender followership on th…
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Guest: Christopher Washington What will affect your leadership the most in 2024? We’ve identified seven trends you’ll have to contend with through the coming year. Christopher Washington (Provost & EVP of Franklin University) interviews ILI’s CEO, Maureen Metcalf, to get the details on all seven. Knowing them will help your organization navigate th…
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Colorado says no; Michigan says yes. States are already deciding whether Donald Trump can be on their ballots. But yea or nay, Greg Moran wonders if they’re deciding too quickly. What’s the leadership lesson here? For one thing, when you’re making decisions or policies on an unprecedented situation, take the time to make that decision carefully, lo…
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When three university presidents danced around the limits of their free-speech policies last week, some glaring leadership lessons jumped out at Greg Moran. For one thing, think through the policies you create to make sure they won’t have unintended consequences down the road. It’s the old carpenter’s adage of “measure twice, cut once” applied to p…
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Guest: Sheri Bachstein Can your business weather the storm? We mean that quite literally! There’s not a business on the planet that isn’t impacted by weather at some level. Leaders must prepare their organizations for what’s to come. It’s not just obvious climate change decisions, like making sure you don’t build that new factory in a hurricane hot…
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Guest: Beverley McLachlin Making decisions can be the toughest part of a leader’s job. Judges up the ante; their decisions can literally mean the difference between life or death. Beverley McLachlin was the Chief Justice of Canada’s Supreme Court. In this episode, she reflects on her leadership journey — from a farm in rural Alberta to the top cour…
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Tech start-up darlings seem to be in a plague: every week, another firm that had dazzled investors goes belly-up...or in lifeless survival mode. The common problem amongst them? Greg Moran points out they had poor business plans or products that just couldn't handle today's economic headwinds. Greg shares lessons to learn so YOUR firm keeps the uni…
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Guest: Mike Hardy Leading the world into peace is so monumentally difficult, it’s never been done (Rome’s propaganda about the Pax Romana aside!). But understanding how leaders have brought regional peace, and ends to war, has been done – and more than worthy of study. Guest Mike Hardy founded the Center for Trust, Peace and Social Relations at Cov…
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Guest: Beryl Tomay One of the biggest keys to success is failure. It seems counterintuitive, but the reality is we ALL make mistakes. Highly successful leaders embrace stumbles and fumbles, and learn from them. As Beryl Tomay points out, that’s especially true at Amazon. Their innovation culture is so highly effective because Amazon learns from eac…
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One universal maxim for leadership: your team is watching you. As a leader, your followers emulate your behavior, not your words -- so your ethics and morality matter. In that light, Greg Moran comments on lessons to learn from the ouster of Representative George Santos from Congress last week.By Innovative Leadership Institute
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Guests: Lisa DeFrank Cole & Sherylle J. Tan Women account for more than half of the world’s population – a little more than half in the United States. Yet they still make up far less than half of leadership roles…despite getting higher education degrees far more than men. Why? That’s what guests Lisa DeFrank-Cole and Sherylle Tan unpack. In this ep…
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"When you leave a vacuum, you get a vacuum." In this week's episode, Greg Moran highlights the importance of setting clear cultural and ethical expectations within organizations, specifically identifying the leadership lesson of proactive culture shaping and its impact on workplace harmony.By Innovative Leadership Institute
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Guest: Suchi Srinivasan AI is disruptive. It’s already disrupting society, and is disrupting business faster than the internet did. It’ll disrupt you, too. But is that bad…or good? The answer is up to you. Guest Suchi Srinivasan of Boston Consulting Group shares her comprehensive view of the effects of AI on business now – and in the near future. T…
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Guest: Greg Moran When your competitor’s (or CEO’s) decisions don’t make sense, pause: there’s something to learn there. What do they know that you don’t? That’s just one insight guest Greg Moran offers about dealing with the irrational in your organization. Sometimes a decision is just bad; but more often than not, it’s been made from a perspectiv…
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Guest: Brad Jackson Theory is one thing. Practice is another. That’s just as true of leadership coaches and their theories as with any science. Guest Brad Jackson understands that, and works to put leadership theory into real-world contexts so it can be truly useful. That’s the focus of his book: Revitalising Leadership – Putting Theory and Practic…
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