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Whether you're a pest control veteran or someone passionate about the convergence of technology and industry, this episode equips you with the knowledge to leverage AI for unparalleled success. Tune in and empower yourself with the knowledge and tools to revolutionize your daily operations. We invite you to join us and stay ahead of the curve as we…
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Optimizing efficiency in pest control is an ongoing process. Today we are taking a look at what's been working for Valerie Cruzado in the business she owns and operates in Georgia. Join us as we explore various strategies to streamline scheduling, optimize routes, and harness the latest technology and tools for enhanced productivity. Discover how t…
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Don't miss out on the latest insights from Colony Confidential! Join us as we explore the impact of AI and chat GPT in pest control with Lorne Sederoff and James Rocker. Today the return with even more practical insights and tips to help you utlize today's tools in an easy to understand way. If you're not sure how A.I can help you, or you're afraid…
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We start this season off with a bang. We wanted to delve into the realm of artificial intelligence (AI) and its profound impact on the pest control industry. We were lucky enough to have Lorne Sederoff from Search Kings and James Rocker from Nerds that Care join us to talk about how AI can enhance efficiency, automate tasks and help you do more in …
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In this episode of Colony Confidential, GPS Trackit's Jeff Allsop and fellow PMP Valerie Crudo from Protective Pest Solutions share their top productivity hacks for pest management professionals. From automations and routing to maintenance, they cover it all. If you're operating a business with even a few trucks on the road, you will learn how to s…
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Larry Shaffer joins us once again to teach us some of what he knows. As the host of Activating your X-Factor , Larry is a true champion of personal development and performance. He explains how he transformed himself past average and share some insight into the ways we can all do the same. The best part is the advice he gives in this episode is guar…
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It's the last days of 2022 and we're between parties, hosting and crunching numbers. Ed and Joe talk all about some wins - employee retention! and overall high morale. You can certainly pick up some ideas on how you can enhance your team's engagment. Also we talk about NYC Mayor Eric Adams' call for a rat czar and some of the major ways we're prepa…
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Today's guest is Larry Shaffer Senior VP of Marketing and Business Development at Insperity. Larry has spent decades working with teams large and small and has a special affinity for entrepreneurs - this is why we had to have him sit with us to get a handle on some topics that are speaking to us right now. In this conversation we cover a range of i…
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Going Back to Basics all season long. Today we take another deep dive into one od Ed's favorite sayings Turn adversity into advantage.One of the most important lessons to remember from this episode is that you - the entrepreneur/ small business owner are the backbone of America - so buckle down, get to work, and do a great job. Ed and Joe are talki…
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The Colony Confidential team took NPMA Pest World in Boston MA by storm, and now we're spilling all the beans. About the products, the people and of course the parties! Ed and Joe discuss the highlights, some of their favorite events and people and how this PW was different than before. Get to know Ed a little better and hear why spam may be the wa…
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The new season is finally here! We've been weathered but we're not out. Join Ed & Joe for all new topics and tips this season. We have a hige annoucement and wonderful new partners to help boost us all to our next best. We're going back to basics of our family business bootcamp. In this episode we're reconnecting with Ed & Joe, hearing a summer sum…
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Today we're talking about some of the tech tools that are making us more productive in business. Jeff King from Pest Rangers is all about automation and in this episode he shares some of the apps and programs he's using to make things work easier and more cost effective. If you are curious about any of these programs and how they can help in your c…
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Welcome back to the Colony Confidential Podcast, today Ed and Joe talk about some of the biggest challenges facing business owners and some of the ways we're going to overcome them. We touch on topics like Vehicles, route optimization, onboarding new hires fast, inflation and lowering insurance costs. Stay tuned for an episode on Pricing coming up …
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We've rounded up some listener questions so you know what that means? It's time to call in the experts. Jill Chapman joins us on this episode to answer these : How to communicate with your team when Business is struggling? What are some signs that I am micromanaging? If hiring a remote worker in a different state do I pay minimum wage and file labo…
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According to Ed he learned a lot in this episode - most importantly - that he's happy he's not running a business anymore. #retirementgoals. We've said it so many times before, running a business now is more complicated than ever, then sprinkle on a global pandemic. We gathered listener questions and sat down with Jill Chapman and Lori Sweeney from…
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Here is all you need to know about Call Centers from the Customer Service Queen herself Margaret Garcia. She's heard and seen a lot in her 20 plus years of experience in Customer service for Pest Control, Lawncare and Hvac and Margaret still swears by routine spot checks on phone calls. Listen in for everything else new with her, Ed and Joe.…
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Grit PPO's Founder and President Margaret Garcia joins Ed and Joe in this informative episode that focusses on the front line staff and the importance of Training and Development. Grit PPO is able to provide stellar customer service and is an outsource call center for Pest Control, Wildlife and lawn care industries. Working in a variety of software…
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Hi Mr. & Mrs. America, we're excited to share another installment of Meet the PMP. Today's episode features friend of the show - Jeff King from Pest Rangers in PA. Jeff has built a great business with his marketing smarts and is here to share some of his tips and thoughts from how he started in the industry to what he considers the biggest waste of…
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Season Three will teach us more than we want to Learn??!? Starting with vaccine mandates and how they've changed the way we do business. Since our Parent company Colony Pest Management services a lot of healthcare facilities in NYC, things changed very quickly for us. In this episode hear how Joe made the necessary adjustments and stick around for …
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Pete Hinojosa is Back!! joining Ed & Joe to talk about Leadership in a way that just makes sense. We understand that today leadership and decision making is more complex than ever. Pete and the team at Insperity are our partners in transforming, understand and increasing our efficiency in the most important aspects of running a small business. Tune…
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One of our favorite guests Dr. DIni Miller joins us again today - she is an esteemed professor of Urban Pest Management at Virginia Tech. Specialising in Ed’s favorites German cockroaches and bed bugs. We always have tons of questions for Dini and start off by talking about her students - we want to know who’s coming up in the world of entomologist…
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We had the chance to catch up with our Insurance go to guy - Frank Macdonald from Select Insurance. Frank has been a friend of the podcast from day one. The last time we spoke it was all about disinfecting services for covid - 19 so this time around, we find out what's new, talk family and how he's been adjusting in his business. Great advice and i…
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Another installment of Strategies and Insights for success in your business. Regardless of your size - these tips are for creating a strong foundation. Whether you're leading a company or a family, Pete helps us to understand the important things we must get right - no matter what. Starting with Culture we cover Hiring, Liability, Communication and…
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Talk about Minding your Business? This week's PMP Spotlight takes us over to Arizona meet David Marshall, founder and owner of Arizona Pest Squad. We talk about his start in the industry - moving from the music business. Then here come all the challenges. Loss, Growth, marketing - it's all in here with so many tips for your business - you're going …
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Ed and Joe connect to talk about everything we've been learning in the past few months. There are more challenges in today's workplace than ever before so we all have to get better. We talk a little about Cuomo's business, company culture, tricks and tips our managers are using to stay connected with the team and foster the behaviors we're looking …
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Another round of Q & A for you friends who want a professional opinion. We answer questions on which is better to use steel wool, copper mesh and where most rodents find entry into your homes or buildings. We talk about the one of the worst insects to try and DIY. How a clean home can suddenly get roaches and so much more. Send us your questions at…
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Ed & Joe catch up on this week's hot topics and the burning topic on every business owners mind right now. The team. Employee Engagement is at an all time low - with the recent stats claiming that after the whirlwind of change that was 2020 - there's been a 57% decrease in employee engagement. What are we going to do? Find answers of course , you r…
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