Welcome to Building Remotely! In each podcast episode, Sondre Rasch, CEO and Co-founder of SafetyWing, interviews remote founders and thought leaders to discover innovative and thought-provoking ways to successfully build a remote company. Through the series, we will explore a range of topics and ideas that will help you build, scale-up and accelerate your remote company and team success. Get original insights, tips and tools that leaders of the world's most successful remote companies are u ...
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GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology
GAIN Advisors
Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.
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The Show is about the Future. The Story Behind How Technology Could Shaping Our Lives Easier.
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Welcome to The Remote Nomad podcast with Kate Smith! Your weekly escape from the 9-5 grind. Every week we interview industry experts from around the world on remote work, landing a remote job, the digital nomad lifestyle, and mastering your mindset. Prepare to be inspired to create more freedom in your life. Hosted by Kate Smith, Remote Career Coach, Speaker, and Remote Work Advocate. She's been seen in Fast Company, BBC, CNN, CNBC, Glassdoor, Bustle, Atlas Obscura +. You can find her at www ...
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Living in Many Countries and Working at Many Companies | with Custódio Barreiros
39:03
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In this episode, we interview Custódio Barreiros, founder and president of EIP MGT GmbH, a European hospitality firm focused on solving technological problems for the end users. Barreiros is a second-generation hotelier, having worked from an early age in hotels across the continent. On the hotel side, he has worked for Accor, Grange Hotels, Hilton…
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Delivering Moments of Truth with Unified Data | with Daan de Bruijn
39:31
39:31
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In this episode, we interview Daan de Bruijn, Cofounder of Bookboost. De Bruijn brings a diverse hospitality background before cofounding Bookboost CRM in early 2017. For non-hospitality experience, he worked as a research analyst at Rabobank Nederland, in customer loyalty at VenturesOne and at DDB Consulting based out of Amsterdam. ************* L…
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The Nomad Executive and How to Work from Anywhere | with Michael Cohen
50:06
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In this special episode, we sit down with GAIN Managing Partner, Michael Cohen, to discuss the emerging megatrend of being the ‘Nomad Executive’ and working while living aboard. Cohen goes into detail about his experiences over the past few years in founding and running a company while living in multiple different countries and time zones. ********…
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The Growth of Remote Work and Virtual Companies | with Sondre Rasch
39:09
39:09
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39:09
In this episode, we interview Sondre Rasch, Cofounder and CEO of SafetyWing. With SafetyWing, Rasch is building a platform to provide easily accessible travel medical insurance for remote workers and nomad executives. Prior to this, Rasch has cofounded three other software companies – SolidHost, NorJobs and Superside – while also acting as a policy…
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Platforms for Enabling the Next Generation of Hoteliers | with Shane O'Flaherty
39:46
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In this episode, we interview Shane O’Flaherty, the Global Director of Travel and Hospitality at Microsoft. O’Flaherty comes from a sales, marketing and customer relationship background prior to joining Microsoft in their travel division. His earlier background in hospitality includes acting as the Director of Business and Leisure Marketing at Pref…
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Your Niche is How You Add the Most Value | with Jim Rowe
36:24
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In this episode, we interview Jim Rowe, Senior Vice President of Sales & Marketing at Jonas Hospitality, Property Systems. Rowe is a seasoned veteran in the hospitality technology industry. He was a Delphi regional sales director at Newmarket International for four years, director of sales at Springer-Miller Systems for over two years and director …
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How Technology Enables a New Breed of Hotel Brands | with Matthew Opferkuch
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In this episode, we interview Matthew Opferkuch, CEO and cofounder of The Laundry Rooms. Opferkuch is a longstanding hotel operator and executive before cofounding The Laundry Rooms in August 2019. He held senior roles including director of F&B, hotel manager and general manager at Fairmont Hotels & Resorts for over 15 years. In 2006, he became the…
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The Reason Behind Hotel Tech Integration Challenges | with Charlie Osmond
37:03
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In this episode, we interview Charlie Osmond, cofounder of Triptease. Osmond brings a diverse background to Triptease, starting as an engineer in the British Army before cofounding Decidedly which he launched, grew and exited over 12 years. His next venture was FreshMinds Talent which, as before, he launched grew and exited over 12 years, while sim…
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A Caribbean Hotelier's Perspective on Hotel Technology | with Nima Anwar
37:19
37:19
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In this episode, we interview Nima Anvar, CEO of GuestChat. Anvar was the general manager of the Siesta Hotel in Grenada for over two decades before founding GuestChat in January 2021 as a hotel chatbot provider leveraging the latest in large language models. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timel…
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HITEC 2024 Sales and Marketing Preparation Special
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In this special episode of the GAIN Momentum Podcast, we’re looking at what hotel technology vendors can do to best prepare for HITEC, happening this year in Charlotte, June 25-29, in terms of sales team preparation, marketing tactics, booth design, networking events, press releases and looking for strategic partnerships. ************* LINKS & RESO…
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Building Tech Architecture from the Ground Up | with Michael Levie
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In this episode, we interview Michael Levie, co-founder of citizenM. Levie has a wealth of hotel technology and operations experience. He was at Sonesta for 16 years and at NH Hotels for over three years, before cofounding citizenM (and acting as chief operations officer) in early 2005. Levie formally left citizenM in late 2021 after 17 years and c…
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Encouraging Your Good Team Members to be Great | with Anthony Melchiorri
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In this episode, we interview Anthony Melchiorri, author, including his latest book “Show Up”, and TV show host, including Hotel All Stars. Melchiorri has been a hotel executive for over three decades. For the past 14 years, he has been the Founder and Managing Director of Argeo Hospitality, a hotel management company based out of New York. *******…
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The Significance of Executive Team Alignment | with Frank Pitsikalis
41:48
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In this episode, we interview Frank Pitsikalis, Senior Vice President of Strategy at Agilysys. Pitsikalis is the Founder and CEO of ResortSuite, a fully integrated hospitality management software system that was founded in 1999 and acquired by Agilysys in early 2022. From that point on, Pitsikalis has acted as the SVP of Product Strategy for Agilys…
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Discussing the Book "Generations" for Hospitality | with Neil Foster
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In this episode, Adam Mogelonsky and Neil Foster, fellow GAIN Advisors, discuss the nonfiction book “Generations” (2023) by Jean M. Twenge PhD and its implications for hospitality in terms of finding customers amongst Boomers, Gen X, Millennials and Gen Z, as well as how the workforce is changing amongst these generations. As background, here is th…
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Hospitality Technology is a Triple Platform | with Richard Valtr
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In this episode, we have Richard Valtr, Founder at Mews. Valtr started Mews as a property management system in 2012 from the Czech Republic, which has since expanded to include a global team and thousands of hotels worldwide. ************* LINKS & RESOURCES ************* For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogel…
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Scaling a Collection Within the Independent Hotel Niche | with Brent Hayhurst
34:24
34:24
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In this episode, we have Brent Hayhurst, Director of Program Development at Curator Hotels and Resorts Collection. Before entering the hospitality industry, Hayhurst worked at Verizon for over nine years. He was next a senior manager for corporate marketing, digital, and sponsorship management initiatives at Hilton. From February 2021 onwards, Hayh…
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Adapting a Global Product to Local Territories | with Ryan King
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In this episode, we have Ryan King, Senior Vice President, Americas at Shiji Group. King brings a diverse background of industry experience from both the hotel operations and the technology sides. Within the greater Washington DC area, he has held senior positions at the Sheraton Pentagon City, Sofitel Washington DC Lafayette Square, The Doyle Coll…
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Best-to-Market Will Outwin First-to-Market | with Warren Dehan
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In this episode, we have Warren Dehan, President of Maestro PMS. Dehan has worked at Maestro PMS (formerly Northwind) since 1978, and has acted as company president over two decades. The company’s emergence as a foremost property management system provider is outlined in the episode, so give it a listen! ************* LINKS & RESOURCES ************…
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How Hotel Software Vendors Are Evaluated | with Mark Hope
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In this episode, we have Mark Hope, senior vice president of development at Coast Hotels. Hope started his longstanding hospitality career in the front office at Fairmont Hotels & Resorts, the Delta Vancouver Airport Hotel & Marina (now Pacific Gateway Hotel), and then The Hotel Grand Pacific. Following this, he began his now-30-years-long career a…
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Innovating on All Fronts with a New Hotel Brand | with Christopher Hunsberger
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In this episode, we have Christopher Hunsberger, co-founder and chief operating officer of Appellation, a new hotel brand born from an elegant merger of the culinary and hospitality worlds. Hunsberger brings well over three decades of hospitality experience prior to founding Appellation. A longstanding veteran of Four Seasons Hotels and Resorts, hi…
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Business Ideas that Work in More Than One Way | with John Smallwood
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33:06
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In this episode, we have John Smallwood, president at Travel Outlook, the maker of Annette, the virtual hotel agent. John Smallwood has several decades of experience in hospitality technology, having founded Travel Outlook in 2006 as a hotel call center for premium and luxury brands. More recently, Travel Outlook has built an industry-leading conve…
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Vendor Scalability at Las Vegas Casino Resorts | with Shannon McCallum
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In this episode, we have Shannon McCallum, vice president of hotel operations at Resorts World Las Vegas. McCallum has an extensive hospitality career, including senior roles at the Renaissance Vancouver Hotel Harbourside, Fairmont Hotels & Resorts, ARIA Resort & Casino, and Mandalay Bay Resort and Casino before her current role. She has also been …
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Getting Perspective on Each Person's Role | with Tanya Pratt
32:33
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In this episode, we have Tanya Pratt, vice president of Opera Cloud strategy and product management at Oracle Hospitality. Pratt has been in hospitality for her entire career, first on the hotel side before moving over to the hospitality technology side. For the former, Pratt started in Delta Hotels and Resorts for over ten years in operations then…
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Scaling is a Team Sport | with Frank Reeves
32:23
32:23
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In this episode, we have Frank Reeves, co-founder and CEO of Avvio, and chief evangelist at SHR Group. As CEO of Avvio, Reeves has been dedicated to delivering innovative technologies and new distribution networks to grow direct bookings for hotels since the company’s founding in 2003. In late 2022, Avvio was acquired by Sceptre Hospitality Resourc…
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Experience is a Double-Edged Sword | with Neil Foster
32:24
32:24
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In this episode, we have Neil Foster, immediate past president of HFTP (Hospitality Financial and Technology Professionals). Foster has over two decades of experience in hospitality technology, with a diverse perspective based on his career spanning different sides of the hotel equation. Starting as an IT manager for Westin Hotels & Resorts then an…
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Never Get Distracted from Your Core Vision | with Frank Trampert
30:46
30:46
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30:46
In this episode, we have Frank Trampert, senior vice president and managing director of commercial and global strategy for hospitality at Sabre Corporation. Trampert brings to this podcast an immense skillset in hospitality, technology and international commercialization, including a 13 years at Carlson Rezidor Hotel Group as well as being managing…
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Finding a Sweet Spot as You Scale Up | with Luis Segredo
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28:52
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28:52
In this episode, we have Luis Segredo, CEO of Data Travel, LLC, the maker of the Hapi platform that maps then migrates data from multiple hospitality sources for above-property and enterprise-level managers. Segredo’s hospitality technology experience includes over 18 years at MTech, followed by roles as president at Newmarket International and EVP…
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Selling Into Service Companies Requires Customer Service | with Robert Stevenson
30:14
30:14
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In this episode, we have Robert Stevenson, CEO of INTELITY, a guest experience platform with rich staff operations and ticketing backend for hospitality, casino and residential end markets. Stevenson has an incredibly diverse technology career. Prior to his present six-plus years at INTELITY, he has held positions as SVP of product development and …
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Engaging with Customers and Actionable Insights | with Adam Glickman
33:04
33:04
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In this episode, we have Adam Glickman, vice president of brand strategy at Actabl. Glickman career in hospitality started out at Waldorf=Astoria in business development. Glickman next spent 13 years at InterContinental Hotels Group, working in reservation products, hotel products, marketing and partner programs before becoming the director of glob…
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The Right Senior Teams and Customer Success | with Karen O'Neill
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For our 13th episode, we interview Karen O’Neill, a GAIN Advisor and GAIN’s chief revenue officer, as well as the co-founder and COO of RationalAI. O’Neill has an extensive career in hospitality technology. Following over 14 years at MICROS Systems (now part of Oracle Hospitality, O’Neill has held vice president or president-level roles at StayNTou…
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Breaking Through the Vendor Noise | with Eva Fayemi
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For our twelfth episode, we interview Eva Fayemi, cofounder and CEO at Bond Agency as well as a GAIN Advisor. Based out of Lisbon, Portugal and London, England, Bond Agency focuses on helping next-generation tech companies unlock rapid growth. Outside of Bond, Fayemi has a broad background of marketing, hospitality and technology expertise, holding…
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Relationships and Reputations | with Steven Bronken
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For our eleventh episode, we interview Steven Bronken, head of Global Hospitality at Ruckus Networks. A Canadian based out Halifax, Nova Scotia, Steven Bronken’s hospitality career encompasses his tenure at The Halifax Club, director of business development at Elfiq Networks, and executive vice president of marketing and brand management at Safety …
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Localization of Communications in a Globalized World | with Anne Bleeker
32:56
32:56
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For our tenth episode, we interview Anne Bleeker, cofounder and managing director of In2 Consulting, a business communications agency, and a GAIN Advisor. Anne Bleeker’s career in corporate communications and public relations spans over two decades, including senior positions at Radisson SAS, Jumeirah Group and Future Pipe Industries Group. Foundin…
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Selling Tech by Managing Change | with Jeff Bzdawka
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For our ninth episode, we interview Jeff Bzdawka, the Chief Executive Officer of Knowland, an event intelligence and hospitality sales solution provider. Jeff Bzdawka has a vast array of hospitality technology experience on both the buyer and the seller side. His career spans over two decades at Hyatt Hotels, occupying a variety of roles including …
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On the Road: ILC Cultivate - Deploying AI Right Now
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For our second On The Road episode, Adam went down to New York to attend ILC Cultivate (July 11-12, 2023). In between sessions on how next-generation technologies are impacting hotels, conference delegates were each asked, “What’s the number one way that hotels can deploy artificial intelligence and web3 tools right now?” ************* LINKS & RESO…
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A Great Team Always Triumphs | with Nick Horgan
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In the seventh episode, we have Nick Horgan, the chief commercial officer (CCO) for the hospitality revenue optimization platform, Amaze Insights. Nick Horgan had a long tenure at Newmarket International, working there since 1995 and after the company’s acquisition by Amadeus in 2014 through to mid-2021. During this time, Horgan’s sales numbers spe…
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On the Road: HITEC 2023 - Cutting Through the Digital Noise
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In this special On The Road episode while at HITEC 2023 (June 26-29, 2023, Toronto), Adam and Jason asked exhibitors and attendees one key question about hotel technology: “How is your company cutting through the digital marketing noise?” As background, the phrase ‘digital noise’ refers to all the various ways that we are all collectively bombarded…
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Don't Be So Far in Front of the Parade | with Greg Beatty
28:24
28:24
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In the fifth episode, we have Greg Beatty, a GAIN advisor based out of Bangkok and hospitality technology executive with a USA law degree. With positions including COO, MD APAC, MD EMEA, legal counsel, and cyber law and compliance lead, Greg has over 25 years of experience in IT for hospitality, commercial real estate, telecom, energy and project f…
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Frameworks Are Everything | with Michael Cohen
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26:29
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In the fourth episode, we have Michael Cohen, the managing partner for Growth Advisors International Network (GAIN), hospitality and travel tech advisor and co-chair of VRARA. Michael Cohen is an executive-level growth leader, board member, strategic advisor and keynote speaker, with a primary business focus on the commercialization of travel, hosp…
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Tech Buyers, Users and Market Validation | with Ira Vouk
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In the third episode, we speak with Ira Vouk, (https://iravouk.com/) the renowned author of "Hospitality 2.0" In this captivating podcast episode, Ira Vouk, provides invaluable insights into the challenges faced by technology providers when selling to the hospitality industry. By delving into the topic, we uncover strategies for improvement. Additi…
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Buyer Behavior Has Changed Forever | with Jess Hayes
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In the second episode, we have Jessica Hayes, an advisor for Growth Advisors International Network (GAIN), owner of Hayespitality (https://hayespitality.com), and a business development executive for Plusgrade (https://www.plusgrade.com/). Jess is passionate about hotels, travel, hospitality tech and marketing landscape, with over 25 years of exper…
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In the inaugural episode, we have David Millili, the co-founder of Growth Advisors International Network (GAIN) and CEO of LodgIQ. David Millili is a renowned thought leader and an accomplished professional in the hospitality field. With extensive experience as a GM, Hospitality Tech CEO, and a deep understanding of the industry's trends, challenge…
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How to evaluate the performance of your remote team with Rob Rawson from Time Doctor and Running Remote
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How can you get an insight into your remote teams' productivity and impact it positively? Rob Rawson founded Time Doctor to help remote companies solve this problem, and is sharing his learnings from over a decade of leading remote teams. In detail we discussed: Economic advantages of remote work Pros and Cons of working async Overcoming hard cultu…
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How to Build a Startup City with Trey Goff from Prospera
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What is a startup city and how do you build it? Prospera, is a charter city in Roatán, Honduras. Their goal is to build an innovation hub that is exploring new models for economic growth and social prosperity. We talked with Trey Goff, their Chief of Staff and Chief Marketing Officer on why they started this project and how they are aiming to make …
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Providing Equity for a global remote team with Kim Hansen from Cake Equity
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Kim Hansen has over two decades of experience working with startups. His firsthand experience of the complications surrounding equity grants led to the founding of Cake Equity. In this episode, Kim and Sondre discuss the best practices for granting equity to a global remote team. Topics we discussed: An introduction to equity and why it is importan…
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How to increase productivity as a remote worker with Taylor Jacobson from Focusmate
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After Taylor Jacobson started to work remotely and could not find an effective tool to help with his procrastination, he created it himself. Focusmate aims to increase remote workers' well-being and productivity by pairing them up in co-working sessions. In this episode, Taylor shares scientific insights behind stress and productivity and gives tip…
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How to setup taxes remotely with John Lee from the Work From Anywhere Team
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John Lee is a lifelong nomad and founder of "The Work From Anywhere Team", which aims to solve tax complexity for a global remote workforce. In this episode, John shares his insights on tax laws and risks to avoid when employing a global remote team. Topics we also discussed: Emerging tax risks for Remote Workers Tax loopholes you should avoid The …
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Providing the best benefits for a remote team with Ally Fekaiki from Juno
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Ally founded Juno after experiencing the lack of individualised employee benefits himself. Together with him, we explored how you can offer dynamic benefits for a global remote team. Topics we discussed The necessity of remote specific benefits Mistakes most remote companies make when it comes to benefits An evaluation of SafetyWing's benefits The …
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Facing conflict in a remote team with Elie Dagher from Lead From Within
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How can you communicate authentically in a remote team? Elie Dagher is a successful leadership coach and has made it his mission to teach authentic communication strategies to business leaders and teams. In this episode, he shares how you can create a healthy communication culture and handle conflict in a remote team. Topics we discussed: Training …
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How to become a remote developer with Per Borgen from Scrimba
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After studying economics, Per Borgen switched careers to become a software developer in 2015. One year after taking part in a three-month Bootcamp he co-founded Scrimba - an interactive learning platform for aspiring developers. In this episode, Per gives advice to people that want to start their career as a software engineer. Topics we discussed: …
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