Best Successcoach Podcasts (2024)

1
How to Know the Difference Between Soul’s Desire and Ego’s Desire 16:17

16m ago16:17

16:17

How to Know the Difference Between Soul’s Desire and Ego’s Desire **Episode Title:** How to Know the Difference Between Soul’s Desire and Ego’s Desire **Episode Description:** In this episode, Natalie Schlute guides you through the profound journey of distinguishing between your soul's desires and your ego's demands. Learn how to connect with your …

1
Transforming Slack into a Customer Support Hub with Joydeep Sen Sarma, CEO of Clearfeed.ai | Episode 067 53:35

36m ago53:35

53:35

Send us a Text Message. In this episode, Joydeep Sen Sarma, founder and CEO of Clearfeed, discusses the evolution of customer success in the SaaS world, emphasizing the shift from transactional support to ongoing, relationship-driven models. He also shares insights on how Clearfeed transforms Slack into a structured customer management tool, the ro…

1
244: How to Make a Habit 'Sticky' (Part 2) 47:22

2h ago47:22

47:22

40 to 95% of our behavior (including our thoughts) are habitual. Meaning we do them automatically, without thinking, and without the use of willpower. So if we can match up our goals with these daily, ingrained patterns, that’s when we can truly transform our bodies and lives. Show notes: www.katspangler.com/blog/244 The Club: www.katspangler.com/t…

1
243: How to Make a Habit 'Sticky' (Part 1) 32:09

3h ago32:09

32:09

40 to 95% of our behavior (including our thoughts) are habitual. Meaning we do them automatically, without thinking, and without the use of willpower. So if we can match up our goals with these daily, ingrained patterns, that’s when we can truly transform our bodies and lives. Show notes: www.katspangler.com/blog/243 The Club: www.katspangler.com/t…

1
Career Growth in Digital Customer Success with Jess Osborn of GoCardless | Episode 066 45:59

7d ago45:59

45:59

Send us a Text Message. In this episode of the Digital CX podcast, Jess Osborn shares insights from her career journey, discussing her experiences with customer success, account management, and scaling global teams at companies like Bazaarvoice and, currently, GoCardless. She emphasizes the importance of action-based onboarding, digital tools in re…

1
The Four Pillars of Digital Customer Success | Episode 065 28:16

14d ago28:16

28:16

Send us a Text Message. In this solo episode, I take you through the 4 Pillars of Digital Customer Success, a model I have come up with over the past years to help establish a strong foundation for a digital CS program. I also cover a few news tidbits related to CS. Join me as I walk you through the four pillars: Customer Journey Data Automation Co…

1
242: Getting Back on Track Post Vacation 45:14

3h ago45:14

45:14

Back-to-school is around the corner, we’re finishing up our last-chance vaca's before it’s back to the grindstone, and thoughts are turning from ‘fuck-it vaca mode’ to ‘oh-crap-it’s-time-to-get-back-to-good-habits mode’. I'm here to help you make that transition as smooth as possible. Show notes: www.katspangler.com/blog/242 The Club: www.katspangl…

1
241: Unlocking Your Healing Potential with Deep Sleep 48:57

23d ago48:57

48:57

If there was a pill that'd help you lose weight, reduce cravings, improve blood sugar, slow aging, boost your energy and mood, and detoxify your body you'd be jumping in line willing to pay a pretty penny. The good news is you don't have to do either of those. You just need to get more deep sleep! Show notes: www.katspangler.com/blog/241 The Club: …

1
AI Tooling to Drive Growth & Break Down Silos with Masha Krol of Glowstick | Episode 064 49:49

21d ago49:49

49:49

Send us a Text Message. In this episode, Alex interviews Masha Krol, CEO of Glowstick about the various innovative uses of AI in customer success to identify growth opportunities and enhance collaboration between CS and commercial teams. Masha shares her takes on the evolution of digital customer success, emphasizing the importance of leveraging AI…

1
Ep. 144: Reinventing Life: Liz Benditt’s Journey from Cancer Survivor to Purpose Driven Entrepreneur 40:09

25d ago40:09

40:09

In this episode, Liz Benditt, a senior marketing executive with over 25 years of experience, shares her inspiring journey of surviving five different cancers and leveraging her professional skills and personal experience to launch TheBalmBox.com. Liz discusses her career transformation, from working at Disney and Hallmark to teaching at the Univers…

1
240: Your Emotional Eating Toolbox 25:41

14d ago25:41

25:41

Last week I got dumped by the most kind, emotionally available, loving man I have ever met. To say my desire to emotionally eat was deeply triggered is an understatement. In today's episode I'm sharing the exact strategies I used to sidestep this pull and land on my feet. Show notes: www.katspangler.com/blog/240 The Club: www.katspangler.com/theclu…

1
Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063 41:50

1M ago41:50

41:50

Send us a Text Message. RevSetter founder Haydar Al Saad discusses with Alex his new revenue-centric customer success platform and its unique approach to integrating both sales and customer success functions. He and Alex explore his extensive experience in SaaS and Haydar’s philosophy on the importance of post-sale revenue growth and the role of di…

1
239: Demystifying and Overcoming Hormonal Weight Gain Part 2 1:01:51

21d ago1:01:51

1:01:51

Do you eat less, move more, cut carbs, skip breakfast, take supplements, and still can't lose weight? Hormone weight - whether due to stress, chronic dieting, peri/post menopause, PCOS, or hypothyroidism - defies the laws of weight loss. Listen in if you've had enough and just want some answers. Plus there's a surprise announcement this week you ar…

1
Customer Education for Revenue Growth with Greg Rose of Intellum | Episode 062 58:17

1M ago58:17

58:17

Send us a Text Message. Ever wondered how mastering customer education can lead to skyrocketing revenue? Listen in as we sit down with Greg Rose of Intellum, who takes us on his extraordinary journey from running a record label to pioneering the field of customer education. You'll learn the magic of Education Qualified Leads (EQLs) and how they can…

1
Ep. 143: Embracing a Nomadic Life: Gila Melamed's Journey of Color, Healing, and Self-Discovery 41:28

1M ago41:28

41:28

In this episode of the Feminine Millionaire Show, we dive deep into the inspiring journey of Gila Melamed, a renowned color designer and author of 'I Am - A Self-healing and Self-discovery Journey through Fear and Friendships,' who has embraced a nomadic lifestyle. Gila shares how she transformed her life by embarking on a journey across the USA an…

1
238: Demystifying and Overcoming Hormonal Weight Gain Part 1 53:12

1M ago53:12

53:12

Do you eat less, move more, cut carbs, skip breakfast, take supplements, and still can't lose weight? Hormone weight - whether due to stress, chronic dieting, peri/post menopause, PCOS, or hypothyroidism - defies the laws of weight loss. Listen in if you've had enough and just want some answers. Show notes: www.katspangler.com/blog/238 FB Group: ht…

1
Future Proof Your Teams and Career with Rod Cherkas of HelloCCO | Episode 061 49:59

1M ago49:59

49:59

Send us a Text Message. This week, we are pleased to bring you a conversation with Rod Cherkas, a SaaS veteran, consultant, author of two books on customer success, and vocal contributor to the CS community. Rod and Alex discuss his past at Marketo and Gainsight (among others), his newly released book REACH, as well as where he sees the CS professi…

1
237: Are PEMF Mats a Valuable Healing Tool or Waste of Money? 40:23

1M ago40:23

40:23

PEMF mats: are they miracle mats helping with tissue repair, energy production, immune function, hormone balance, metabolic health, lowering inflammation, and calming the nervous system? Or is it yet another gimmick and total waste of time and money? Find out in today's episode. Show notes: www.katspangler.com/blog/237 FB Group: https://tinyurl.com…

1
Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060 29:40

2M ago29:40

29:40

Send us a Text Message. In this solo episode, we tackle two primary topics: Imposter Syndrome specific to Digital CS and how to combat it Building Customer Health Scores without the benefit of product Telemetry Along the way, I also share a few news items and resources with you. Enjoy! I know I sure did... Resources: Virtual Scale & Digital Meetup …

1
Transformative Digital Experiences through AI and Customer Education with Eric Mistry of Contentsquare | Episode 059 47:41

2M ago47:41

47:41

Send us a Text Message. Eric Mistry (Strategy & Shared Services Operations Manager at Contentsquare) has a very unique background and set of skills in education that afford him a fascinating perspective on the customer experience. Eric joins Alex to discuss the evolving use of AI in the workplace, the importance of connecting cross-functional dots,…

1
Ep. 142: Living a Life of Creative Adventures with Tarot Expert Janis King 38:20

2M ago38:20

38:20

In this enriching episode of 'The Feminine Millionaire Show', host Polly welcomes Janis King, a multifaceted creative, tarot master, educator and author who shares her diverse career journey. From a singer-songwriter with three commercially released albums, to interior designer, gallery owner, and now a traveling tarot reader and teacher, living in…

1
121 Manifesting Mom Full Life Transformation with Brittney 42:34

2M ago42:34

42:34

Manifesting Mom Full Life Transformation with Brittney In this inspiring episode, I sat down with Brittney Augustine, a dedicated mother of nine, who shares her incredible journey from struggle to success. Brittney opens up about how she used positive thinking to increase her income and manifested free furniture for her children, creating a comfort…

1
Hospitality, Drawing from B2C and Rethinking the QBR with Aaron Thompson of SuccessCOACHING | Episode 058 45:14

2M ago45:14

45:14

Send us a Text Message. Aaron Thompson (Chief Revenue Officer of SuccessCOACHING and Founder of Red Slacks) has dedicated his professional life to helping companies and CS professionals. He and Alex delve into the importance of leveraging digital technologies and data to enhance customer experience, and explore the benefits of transitioning from hi…

1
236: Paralyzed by Information Overload? 6 Steps to Get Back into Action! 52:21

2M ago52:21

52:21

If you've been wanting to work on your health goals but you feel so overwhelmed by where to start and what advice to listen to, you've come to the right place. I'm going to help you take confident action without all the overwhelm and confusion. Hormone Belly Blueprint: https://www.katspangler.com/offers/qW5LSALP/checkout Show notes: www.katspangler…

1
AI-Powered Customer Success & Predictive Analytics with Arun Balakrishnan and Preetam Jinka of FunnelStory | Episode 057 50:25

2M ago50:25

50:25

Send us a Text Message. Preetam Jinka and Arun Balakrishnan, co-founders of FunnelStory, join the podcast to discuss how we’re just scratching the surface with AI and machine learning. They chat with Alex about how FunnelStory is revolutionizing customer success strategies, enabling teams to predict churn, optimize user engagement, and drive revenu…

1
Ep. 141: 7 Overlooked Keys to Transformation 14:52

3M ago14:52

14:52

In this solo episode of the Feminine Millionaire Show, I explore 7 often overlooked keys to transformation. Alongside familiar principles like decision-making and action-taking, we delve into more nuanced and feminine aspects of transformation, emotional awareness, and spiritual connection. Listen and discover how to unlock new layers of personal g…

1
SaaS Economics & Driving Customer Outcomes Digitally with Jay Nathan | Episode 056 43:37

3M ago43:37

43:37

Send us a Text Message. Jay Nathan is the co-founder of GrowthCurve.io, Chief Customer Officer at Churnkey, and one of the most respected voices in the customer success community. He joins Alex as they explore Jay’s early career as a software engineer, the integration of AI with other digital tools, and navigating the economic landscape of SaaS. Ch…

1
Ep. 140: How to Declutter your Home & Get Organized with C. Lee Cawley 41:48

3M ago41:48

41:48

Decluttering is an essential tool for an abundant life. In this episode of the Feminine Millionaire Show, I interview C. Lee Cawley, a certified professional organizer. We discuss the importance of decluttering and organizing, as well as Cawley's journey through various careers to her current expertise in organization. This episode is part of the s…

1
The Generative AI Primer for CSMs | Episode 055 43:50

3M ago43:50

43:50

Send us a Text Message. In this, my second solo episode - I wanted to spend some time trying to demystify Generative AI for CSMs and CS leaders alike. According to statistics, only 25% of CS workers utilize AI in the workplace on a regular basis, which I think is WAY too low - especially considering how stretched thin most CSMs really are. So - in …

1
235: What Your Stubborn Thyroid Weight Is Trying to Tell You 1:04:54

3M ago1:04:54

1:04:54

If you've thrown everything but the kitchen sink at your weight loss goals and you're still stuck, that is NOT a sign you just need to 'try harder'. It's a sign that there's something going on in the body that needs attention if you want to see results. Find out what it could be in today's episode! Show notes: www.katspangler.com/blog/235 FB Group:…

1
AI Insights to Power Your Business with Josh Schachter of Update AI | Episode 054 42:28

3M ago42:28

42:28

Send us a Text Message. Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovic Josh Schachter is the Founder and CEO of UpdateAI, the conversation intelligence tool built specifically for the customer success profession. He sits down with Alex to talk product management, the unorthodox genesis of UpdateAI, and, of course, artificia…

1
Ep. 139: The Transformative Power of Forgiveness with Katharine Giovanni 41:29

3M ago41:29

41:29

This week it's the theme of reinvention and the powerful topic of forgiveness with special guest Katharine Giovanni, a three-time award-winning bestselling author and pioneer in the concierge industry. Katharine, a three-time award-winning best-selling author of twelve books, is a dynamic speaker, trainer, and advisor. Her latest work, “The Ultimat…

1
234: Kat Finally Weighs in on Ozempic 50:04

3M ago50:04

50:04

I can't tell you how many times I've been asked, "What do you think about semaglutide?" And while normally I shrug off questions about the latest weight loss fads, I really think this conversation is important. Tune in for my honest opinion, plus natural alternatives if you decide against Ozempic. Show notes: www.katspangler.com/blog/234 FB Group: …

1
"Your First" Digital Customer Success Motions with Stijn "Stino" Smet of Whale | Episode 053 57:54

3M ago57:54

57:54

Send us a Text Message. Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovic In this special edition, Alex sits down with Stijn "Stino" Smet, Head of Customer Success at Whale.io, the host of *two* customer success podcasts, and all-around loose cannon. He joins Alex (in his studio!) for a very special joint episode of their podc…

1
Ep. 138: The Art of Reinvention and Creative Entrepreneurship with Polly Singer 31:57

3M ago31:57

31:57

This episode features a fascinating conversation with Polly Singer, a multi-talented creative entrepreneur, hat designer, etiquette trainer & and motivational speaker. During the conversation, Polly shares her journey of reinvention, moving from a career in the New York music business to becoming a celebrated hat designer, then expanding her brand …

1
233: 13 Ways to Pull Yourself Out of a Funk (Part 2) 59:16

3M ago59:16

59:16

Sometimes in life you just feel.. bleh. And it sucks because you don't know how long it'll last, motivation and energy are low, and all you want is to feel like you again. Well as someone who just pulled herself out of a major funk, let me share some tangible action steps that worked wonders! Show notes: www.katspangler.com/blog/233 FB Group: https…

1
State of the Industry and Promise of AI with Jeff Heckler | Episode 052 34:17

4M ago34:17

34:17

Send us a Text Message. Link to Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovic. Today, I'm joined by Jeff Heckler - a CS veteran with a lot of wisdom to share around the state of the industry, the AI tools with the most promise, and Slack overwhelm. In this episode, we cover a wide variety of topics, including: 00:00:00 - W…

1
Emotional Intelligence in Digital and Treating Customers Like Humans with Jenelle Friday | Episode 051 51:13

4M ago51:13

51:13

Send us a Text Message. Jenelle Friday of Forecastable and the Customer Success Collective’s “CS Leader of the Year” for 2023 is someone who is easily liked. She's hyper-in tune with what makes people tick, and is even the author of her own framework on emotional intelligence in customer success. In this wonderful chat, we talk about: 00:00 - Carin…

1
Ep. 137: From Limousine CEO to Bestselling Author of 83 Books & Medium, with Phyllis Okon 44:32

4M ago44:32

44:32

This episode features an inspiring & fascinating conversation with Phyllis Okon, a multifaceted entrepreneur, author, and medium. Phyllis shares her journey from co-founding a successful limousine service, BLS, to becoming a prolific author under the pen names Carol P. Roman and Brit London, with 83 books to her credit, before venturing into medium…

1
232: 13 Ways to Pull Yourself Out of a Funk (Part 1) 54:13

4M ago54:13

54:13

Sometimes in life you just feel.. bleh. And it sucks because you don't know how long it'll last, motivation and energy are low, and all you want is to feel like you again. Well as someone who just pulled herself out of a major funk, let me share some tangible action steps that worked wonders! Show notes: www.katspangler.com/blog/232 FB Group: https…

1
Celebrating 50 Episodes: Your Digital Customer Experience Questions Answered | Episode 050 32:15

4M ago32:15

32:15

Send us a Text Message. As we pop the champagne on our 50th show, a heartfelt thank you is in order for every listener & guest who's joined me on this wild ride through the evolving world of digital customer interactions. It's a transformational moment for the show as we shift from focusing on 'Digital Customer Success' to encompassing the broader …

1
Ep. 136: Ready for Reinvention? 5 Important Questions to Ask Yourself 14:39

4M ago14:39

14:39

At multiple points in your life, you will feel the calling to reinvent. Perhaps the catalyst is a divorce, children starting school or leaving home, a health journey, changing hormones or energy levels, a spiritual awakening, reaching the top of one career or just realising there’s more to life that you’ve been living. If you’re feeling flat or hav…

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