Best Technologyprofessionals podcasts we could find (Updated March 2019)
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Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
 
Hello Tech Pros is a podcast that explores the opportunities, challenges and anxieties that technical professionals and techpreneurs face when building their career, building their products and building their business. This show is about the people behind technology and the mindsets and skill sets they developed that led to their success. The show's host, Chad Bostick, is a 20 year veteran of the software development industry both as a practitioner and as a manager at companies like iBEAM Br ...
 
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I interviewed Alex Hoff from Auvik from my hotel room in Chicago. Topic: Managed Network Services: Your Next Critical Opportunity. Best comment is that entrepreneurs always go where the white space is. Love that. Whenever you create an offering, you need to go where very few people (or no one) are hanging around. Auvik allows you to monitor com ...…
 
I interviewed Amy yesterday on three topics. Two (Third Tier and the SBT Community meeting) were quick. We spent most of our time on the topic of mergers, acquisitions, and “Sell My MSP.” Amy Babinchak Best comment is a quote from Will Smith. What do I have to do today to keep this going? Where do I have BE to keep this going? Unlike the massiv ...…
 
I always love to catch up with Chip Reaves from Bigger Brains. This interview is no exception. Bigger Brains is an educational service that you can resell to your clients. They have more than one hundred e-learning modules for everything from Office 365 to Microsoft Teams, QuickBooks, and more. The way their service works is that MSPs buy end u ...…
 
I interviewed Pete Langas from Nerdio – GetNerdio.com. Pete is the Sr. Director of Strategic Partnership and Distribution at Nerdio. Nerdio empowers managed service providers to build and/or rapidly grow their cloud IT practices through what Pete calls a “ridiculously simple IT management platform” for public and private cloud. Nerdio for Azure ...…
 
Many people know Len DiCostanzo from his years at Autotask and Datto. Now he’s out on his own, helping IT consultants under the moniker MSP Toolkit. Len is a huge fan of ITIL (Information Technology Infrastructure Library) and best practices. He’s also dedicated to models that focus on recurring revenue. I ran into Len at the NexGen Conference ...…
 
Erick Simpson is my long-time friend and fellow coach. My good friend Erick Simpson, formerly the Co-Founder, Senior Vice President, and CIO of SPC International, is now out doing consulting on his own. This is his first interview in his new role as an IT Business Transformation and Channel Growth Expert. Erick is an author and consultant, a fo ...…
 
This SMB Community Podcast is the sixth in a six-part series entitled Go To Market with Remote Support Service, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. Dave starts out this episode focusing on using the Take Control tool as a way to differentiate yourself from other service providers. More specifically, he has a gr ...…
 
This SMB Community Podcast is the fifth in a six-part series entitled Take Control and the Customer Experience, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. In this episode, we touch on many features of the Take Control tool designed to help you improve and manage the Customer Experience with your technology consulting ...…
 
This SMB Community Podcast is the fourth in a six-part series entitled Episode IV: A New Hope for Security, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. As you might imaging, the Take Control application from SolarWinds MSP has lots of security built in. In particular, we talk about all the little security-related detai ...…
 
This SMB Community Podcast is the third in a six-part series entitled Successfully Implement Your Cloud Service Bundle, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. For six episodes, we’re talking about how to get the most out of your remote control tools – and make more money. I really wanted to include this discussion ...…
 
This SMB Community Podcast is the second in a six-part series entitled Break-Fix vs. Managed Services, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. For six weeks, we’ll be talking about how to get the most out of your remote control tools – and make more money. Right off the bat, you might think that Dave and I would wa ...…
 
This SMB Community Podcast is the first in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. For the next six weeks, we’ll be talking about how to get the most out of your remote control tools – and make more money. Here, Dave talks about the ...…
 
This SMB Community Podcast features my brother Manuel, discussing his new Agile Service Delivery philosophy and training. Basically, Agile Service Delivery applies the principles of “agile” to the industry of managed services. As Manuel says, we stop managing people and start managing the work. One of the big weaknesses of old-school service de ...…
 
This SMB Community Podcast features Nigel Moore from The Tech Tribe. Topics include his community, crazy selling prices for MSPs, and a great discussion about building culture within your IT business. I always enjoy talking to Nigel. I met him just over ten years ago and am happy to still be doing things together. Of course a person can only ta ...…
 
Jennifer Fields of Astek Marketing has been helping out with my SMB Roadshows this year. She implements marketing programs for managed service providers. Jennifer has been helping MSPs for more than five years. She’ll help you build a list, clean it, pre-approve it, and “warm” it so that people know who you are when you contact them. If you’ve ...…
 
I had a great interview with Josh Peterson of Bering McKinley (https://beringmckinley.com) about the state of our industry and what small IT consultants need to be paying attention to. Our first topic was actually unplanned. We just started talking about what we’re seeing as we travel around the country and meet MSPs. What we’re both seeing is ...…
 
Stephanie Chandler is a long-time friend and mastermind partner. We are happy to announce our first book project together – The Nonfiction Book Publishing Plan. Between us, we have almost thirty books. But Stephanie also runs Authority Publishing, so she has experience publishing many more books, focused on almost any audience you can think of. ...…
 
Frank Bravata is a technology expert, serial entrepreneur, public speaker, best-selling author, podcaster and Veterans’ supporter. He works as a business technology coach assisting companies all over the country to fuel their explosive growth through technology and digital marketing. He is also the president of MSP Speakers, a training firm ded ...…
 
Gil Cargill is a sales trainer and coach. In this interview he talks about the importance of business-focused communication during sales calls. Too many technicians thing clients care about technology. They don’t. They care about how you can improve their profit, improve their productivity, or help with cashflow. Gil gives some great tips on ho ...…
 
James Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies. This SMB Community Podcast with James Kernan covers “Gamification” within Your MSP. How do you motivate employees, make their job fun, and improve your success? Coach James Kernan gives you his best tips. This includes ...…
 
Doug Hazelman is the VP of Technical Marketing at Cloudberry. We talked about Cloudberry’s cloud backup options as well as their managed service reseller program. (I didn’t know their cloud agents could be deployed with many RMM tools.). About Doug Hazelman: Doug is a software industry veteran with over 20 years experience including 9.5 years a ...…
 
I interviewed Ramey Bell from Tech Reputation – www.techreputation.com. Tech Reputation automates the process of getting reviews posted on the major review sites. They also have a process to alert you to potentially bad reviews and help you intercept those reviews so you can potentially turn them around. Tech Reputation was founded in 2017 by R ...…
 
I caught up with my brother, co-author, and fellow coach recently. It seems odd to interview my brother, but I have massive respect for Manuel. In addition to practicing a work/life balance that few achieve, he is a true master of process control and an amazing business coach. Manuel Palachuk You can find out more about his coaching programs at ...…
 
I had a great interview with Nigel Moore from My Technology Business (The Tech Tribe). Nigel Moore Nigel joins us from an hour north of Sydney, Australia. He tells us the story of how he sold his managed service business AND maximized the price by creating standardized processes. Great line from this interview: When you move the sale from simpl ...…
 
Harry Brelsford In this SMB Community Podcast, Harry Brelsford from SMB Nation gives us an update on the latest and greatest from his world. Highlights include the Spring SMB Tech Talks (Topics include Blockchain and Bitcoin), Life-long learning, new analytics courses from Microsoft, and an update on “Pivot” marketing program. Harry finishes of ...…
 
If you’ve attended an ASCII Success Summit in the last few years, I’m sure you’ve run into Herman Pool from Vertical Axion (www.verticalaxion.com). If you haven’t attended an ASCII Sucdess Success Summit – You Should! Visit asciievents.com for more info. Vertical Axion helps Managed Service Providers with a variety of marketing programs, includ ...…
 
I had a great chat with my friend Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. We covered a broad range of future-looking topics – and how they might affect us in the small business space. Dave is an author and former managed service provider. Note: This is NOT a vendor-centric podcast. Dave is a tremendous thought leader in ...…
 
I caught up with Michael Siggins, founder and Publisher of ChannelPro Magazine. In addition to covering a bit of the history of ChannelPro magazine, Michael gives us some great information about the ChannelPro events and other resources. Two cool topics we touched on include the State of the Channel research that was recently released (see link ...…
 
Joshua Liberman is a well known member of the SMB IT Community. In addition to writing for ChannelPro and other magazines, you may recognize him as the guy taking pictures at several shows, including ASCII and SMB Techfest. Josh owns Net Sciences in Albuquerque, NM. They are an MSP with a strong focus on security. Luckily, Josh also makes prese ...…
 
In this SMB Community Podcast, I interviewed Jennifer Fields and Elizabeth Vanover from EMC – Executive Marketing Collective – on IT Marketing Strategies. Each of them had a successful marketing business. Then they merged into a bigger, better company focused on helping Managed Service Providers do effective marketing. They help MSPs find clien ...…
 
In this SMB Community Podcast, I am joined by Justin Esgar. He runs an MSP business in New York City called Virtua Computers. They focus primarily on Apple computers. Justin runs a conference called ACES that will be held in Baltimore, MD May 9-10, 2018. More information at http://www.acesconf.com/karl. The ACES conference evolved because Justi ...…
 
In this SMB Community Podcast, we talk to James Kernan of Kernan Consulting about selling managed services. James is a sales coach and the author of the 36 Month Millionaire program. I got an email a few weeks ago from someone looking to hire a sales person. I answered that email – but immediately thought about James. What advice would James gi ...…
 
New Year’s means one thing in business: Tax Season! My good friend Rayanne Buchianico joined me to talk about “all things tax” for 2018. We started off talking about 1099s and other reporting requirements. One of the interesting points Rayanne made is that some pieces of the process are not really required – at least not the way most of us thin ...…
 
My friend and one-time business coach Josh Peterson has agreed to run a new set of Peer Teams – based on the “Managed Services in a Month” approach to managed services. I hope you’re not too surprised to learn that Josh and I have very similar ideas about most things. Many of you have seen Josh speak at conferences or taken his classes from Ber ...…
 
My friend Brooke Ferguson decided to try running her business from Thailand. That was ten years ago and she’s still going strong. Brooke is a Lifestyle and Business Coach. Talk about drinking the Kool-Aide! She started with a three month stint to see if she could really run her business abroad. Then she realized that not only *could* she, but s ...…
 
Josh Peterson has been a friend and mentor to me for many years. I am happy to interview him about his company and what he’s up to. Josh is the co-founder Bering McKinley, a consulting firm for MSP’s and IT Solution Providers. He has been in the IT Solution Provider arena for the last 15 years. First as an owner, then as a management consultant ...…
 
Lisa Hendrickson Lisa Hendrickson is “Call That Girl” – an Office 365 and Outlook specialist. In this 30 minute interview we cover her business strategy, supporting O365, migrating email to the cloud, SEO blogging, and much more. Lisa has grown a thriving business serving several audiences. She created the business to serve end users. But over ...…
 
Mark Smith is the Executive VP of EH Media, publisher of ChannelPro magazine, as well as CEPro, Commercial Integrator, Security Sales and Integration. In a former life, Mark founded Windows NT magazine. As I’ve mentioned in several settings, I’m a big believer that all the really fast-moving technologies are merging and adding TCP/IP into their ...…
 
Harry Brelsford is the founder of SMB Nation. In this interview Harry announces a new Marketing as a Service platform called Pivot. We talk about marketing and analytics in the SMB community – and a lot more. See http://SMBNation.com/pivot. Harry stresses that modern marketing requires analytics. You are wasting money if you just do a little SE ...…
 
Manuel Palachuk (yes, we’re related) is a business coach, author, and trainer. This week he announced the launch of the MSP Pro Acedemy – a training and certification site for managed service providers and IT Professionals of all sizes. More details at www.mspproacademy.com. In addition to launching the academy, Manuel has started an Indiegogo ...…
 
Debbie Leoni is my life coach. I thought it would be useful to introduce her to the SMB IT community. I get questions about why I have a life coach coach and how that’s different from a business coach. I hope this interview answers those questions. You can learn more about Debbie from her web site at www.debbieleoni.com. You can also connect wi ...…
 
I had a great chat with Kendra Lee on the subject of Hiring and Managing Your First Sales Person. We talked about writing ads, choosing a “hunter,” setting goals, and managing them through the first year. It was a great discussion. You can learn more at http://www.klagroup.com. You’ll find Kendra’s blog there as well. If you’re interested, you ...…
 
What software developers say and what they mean are sometimes two different things. Or to put it another way, what software developers say and what you hear are two different things. In this episode we discuss common statements from software developers and parse them for clues into their true intention. Learn how to improve the communication be ...…
 
George Mocharko helps create authentic, crafted, strategic messaging for small businesses, start-ups, and non-profits. He also specializes in digital and print publications management, with professional-quality newsletter & magazine design and production, including marketing collateral creation. George has a Master's degree in International Com ...…
 
Matt Miller spent the first 9 years of his career as an Air Force pilot, before entering the private sector to work in both the medical device and advertising industries. While a top performer in the corporate world, his long term desire was to be his own boss. A good friend one day mentioned the gum ball machines he and his young daughters own ...…
 
Shayla Price creates and promotes content. She lives at the intersection of digital marketing, technology, and social responsibility. Originally from Louisiana, Shayla champions access to remote work opportunities. Show notes at http://hellotechpros.com/shayla-price/ What You Will Learn in This Episode How to create your own job when your emplo ...…
 
James Hopkins is a Co-founder of the Atlas App Store, an early stage Google Play alternative. He studied economics at CU Boulder, and worked at two startups - a health tablet company, and energy retrofit company - before deciding to start his own venture. Show notes at http://hellotechpros.com/james-hopkins/ What You Will Learn From This Episod ...…
 
Kamil Rudnicki is a programmer, entrepreneur, founder of Timecamp, and student. He is fascinated with the usable psychology of self-improvement, business, philosophy, meditation, good and meaningful life, decision making and what future will bring. Kamil is an Introvert (INTJ). Minimalist. Show notes at http://hellotechpros.com/kamil-rudnicki/ ...…
 
David Fradin was a classically trained product manager at Hewlett-Packard during the 50 years that HP grew 20% a year. Apple recruited him to bring the first hard disk drive on a personal computer to market. He soon rose in Apple’s management ranks to the same level as Steve Jobs by heading the Apple /// product line and providing the profits w ...…
 
Conrado Lamas is a journalist who's been working with startups and digital marketing for almost 5 years now. He explains how writers could and should transit to digital marketing, and how everything is learnable. Conrado works at Carts Guru, after successfully releasing Mailtrack and transforming it into a leader of its success. What You Will L ...…
 
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