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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Expert advice and cutting-edge discoveries from one of the world’s leading business schools.
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The show for SaaS marketers and product people. We talk with industry experts about email automation, marketing, content, and product strategy.
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From the author of Fanatical Prospecting and the company that re-invented sales training, the Sales Gravy Podcast helps you win bigger, sell better, elevate your game, and make more money fast.
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How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world. Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management. Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even ...
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Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses. Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success ...
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Welcome to Customer Growth Sessions, presented by Intergrowth. We discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.
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Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random and unpredictable. So what’s a marketer or entrepreneur to do? In the Choice Hacking podcast, we uncover the psychology behind the world’s best marketing, using examples (and cautionary tales) to help us figure out what makes buyers tick.
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מוצרלה | Mozzarella- A Product Management Podcast
מוצרלה | Mozzarella- A Product Management Podcast
A Product Management Podcast in Hebrew
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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Learn the latest product management updates in the tech world.
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CEO to Rainmaker: Monthly small business educational show featuring the subject of finance & loans. Content designed to elevate a small business CEO's financial executive skills. "A rainmaker is an exceptionally talented CEO who can "make it rain" i.e. bring in customer money, on a consistent basis.
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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
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PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
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Twice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and ...
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Welcome to Product Mastery Now, where you learn the 7 knowledge areas for product mastery. We teach the product management practices that elevate your influence and create products your customers love as you move toward product mastery. To learn about all seven areas and assess your strengths in product mastery, go to my website — https://productmasterynow.com — and click the Podcast button at the top of the page. Hosted by Chad McAllister, product management professor and practitioner.
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A podcast for visionaries, entrepreneurs and people who dream big. We talk about getting real with yourself, doing the hard work and we share some insights and lessons learned along the way.
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Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
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What do you do when "great" isn't good enough to grow your career or business? How do you stand out and move up in today's world? Join bestselling author (book named by 30 newspapers as one of "Ten Best Business Books" of the year) and Hall of Fame professional speaker Scott McKain to discover what it takes to create distinction in your career, business, and life!
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Christian Gonzales, Owner of Houston marketing firm Creativity Design Group (CDG) discusses several topics related to business management and consumer affairs. Join us for our bi-monthly podcast as we discuss marketing, business management, customer satisfaction, fraud fighting and other important business matters. Check out Creativity Design Group at https://www.creativitydesigngroup.com and learn more about our graphic design and digital marketing services.
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Are you a product manager or business leader who has questions about how to develop and implement successful product and business strategies? If so, then you’ve come to the right place! Dear Strategy is an award-winning blog and podcast dedicated to providing education and advice on the subjects of product strategy, business strategy, and business leadership. Brought to you by the experts at Strategy Generation Company, each episode features real-life questions and stories that are analyzed, ...
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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Self-Improvement Podcast for Contractors that want to learn about how to grow their business through management and marketing. Develop business ideas to improve your business experience and be successful. Real stories from real business owners.
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Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their status. Either they define best in class or are pushing the boundaries for the next generation of customer experience.
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Ever wonder what its like to work Retail. Anna and Melanie talk about funny and disturbing stories from the past 20 plus years of working in retail and how we have survived them day to day! Come laugh, learn and share our experiences together.
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Want a business that fills your soul AND your bank account? Retail Strategist Salena Knight, shares information, inspiration and interviews with business leaders, to help you create a more profitable, sustainable and dynamic retail or eCommerce business.
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One man facing off against the horrors that customers, bosses and the world itself bring to those who work in retail. On this podcast we dive deep into the crazy, the zany and the down right insane situations that face retail workers on the daily. You get it all and more with these RETAIL HORRORS!
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Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what’s next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Sma ...
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(Formerly the All The Responsibility Podcast)
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Podcast con sugerencias y tips de CRM, Engagement, Marketing, Ventas, Servicio, Comunidades y Redes Sociales (Customer Relationship Management).
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Uncovering Hidden Risks explores how enterprises can reduce their risk by moving to a more holistic approach to data protection. Each episode will feature a panel of Microsoft security professionals and community security experts. They’ll dive into topics like data governance, internal and external threats, risk management and compliance, industry trends, and customer challenges. Listen in to the podcast and follow us!
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PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Get away from the noise of the investment herd, and hear our experts bring a new perspective to widely talked about topics.
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A podcast spotlight about the best loan management and loan origination software this year.
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Looking to build great digital products? Join us as we explore everything from product strategy and user experience to emerging technology and customer behavior, all while giving you the inside scoop on modernization techniques and building a top-notch product culture.
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Customer Experience Superheroes - Series 13 Episode 1 - CX Management Training - Michael Brandt
31:26
31:26
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In this episode of Lexden's CX Superheroes, we catch up with Michael Brandt, a leading CX professional in Europe. In conversation with host Christopher Brooks, Michael shares his experience on what's important when it comes to training colleagues in customer experience. With over 30 years experience working for global companies delivering CX traini…
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484: Making customer research easier – with Prashant Mahajan
30:41
30:41
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Tools for making voice-of-the-customer insights more accessible to product managers Today we are talking about aspects of the Market Research knowledge area for product mastery. Specifically, we are discussing how to overcome challenges collecting actionable customer insights. Helping us with this is Prashant Mahajan, the founder of Zeda.io. Prash…
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How Custom Data Models Drive Next-Generation Embedded Analytics
9:26
9:26
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This story was originally published on HackerNoon at: https://hackernoon.com/how-custom-data-models-drive-next-generation-embedded-analytics. Learn how custom data models drive impactful embedded analytics within SaaS applications and deliver custom experiences for users and providers alike. Check more stories related to product-management at: http…
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Sales Tactics You Can Learn From a Bartender
50:58
50:58
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On this episode of the Sales Gravy Podcast, master sales trainer Gina Trimarco sits down with Neil Rogers, author of "Bar Tips" and a veteran in sales and marketing. Their conversation provides invaluable insights into how experiences from seemingly unrelated fields, like bartending, can significantly impact your sales performance.Neil Rogers, with…
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Revenue-centric customer success culture w/ Maranda Dziekonski
34:31
34:31
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CS is evolving, with a push towards revenue. While focusing on nurturing the customer relationship, CSMs are now tasked with making sales. Balancing the art of creating an excellent customer experience along with revenue generation is a herculean task. Maranda Dziekonski, SVP, CS & Ops at Datasembly, joins Mausmi Ambastha,on this episode of the Sca…
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It’s not easy being a CEO. In fact, it’s the most challenging role in business. The scope, gravity, responsibility, accountability, and exposure of the position are unparalleled. Despite its complexity, it's also often hailed as the most rewarding and life-affirming move of an executive’s career. It’s a time when you can truly execute your vision a…
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Understanding Cloud Native Applications Protection Platform (CNAPP)
42:29
42:29
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Giulio Astori, Principal PM at Microsoft, joins Erica Toelle and guest host Yuri Diogenes on this week's episode of Uncovering Hidden Risks. Giulio Astori works as a Principal Program Manager for Microsoft Defender for Cloud and Yuri has been at Microsoft for the past 18 years and manages a Product Management team for the Defender for Cloud Product…
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229: Embracing Change and Mastering Entrepreneurship: Insights from Editor-in-Chief of Entrepreneur Magazine with Jason Feifer
28:08
28:08
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Jason Feifer is the editor in chief of Entrepreneur Magazine, a nonstop optimism machine, and a widely recognized authority on business and how people navigate change. He is the author of the best-selling book Build For Tomorrow, a startup advisor, and host of the podcast Help Wanted and Problem Solvers. LinkedIn name him a “Top Voice in Entreprene…
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Scaling a Business Through Community Education with Bill Spohn, President and CEO of TruTech Tools
26:40
26:40
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Today, join us for an insightful discussion with Bill Spohn, President and CEO of TruTech, as we delve into the world of HVAC and building science technology. Bill shares his expertise on customer growth, business strategies, and community building in the HVAC industry. Explore how Bill's journey in the industry has led to success and innovation in…
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We’ve all experienced it: that nagging, frustrating, and sometimes maddening feeling we get when something collides with our productivity. And while it can sometimes feel trivial, that type of friction adds up and affects our interactions with customers, thus affecting the customer experience. So how do we minimize those points of friction in the w…
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"They are perfect place to remind everyone every day about your expectations and pump up the team to win big when delivering to your customers and team members." Key Moments 00:00 Pre-shift meetings are a key leadership strategy. 04:23 Regular training improves performance and morale. 06:35 Purpose of pre-shit meetings are communication, appreciati…
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by David Sheldon, Head of Continuous Improvement at St John Ambulance, as he reflects on his positive customer service encounters with the NHS Blood Donation service. Listen to the full epi…
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Understanding the Canadian Logistics Landscape with Dean Duffin
41:30
41:30
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Dean Duffin and Joe Lynch discuss understanding the Canadian logistics landscape. Dean is Co-founder and CEO of Linear Logistics, one of Canada's fastest growing full-service third-party logistics companies. About Dean Duffin Growing up enjoying the small-town Alberta lifestyle, Dean excelled academically. He graduated high school with honors and p…
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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD
32:21
32:21
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The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the b…
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From Olympic Athlete to Tech Titan: World Wide Technology Co-Founder & CEO Jim Kavanaugh on Leadership, Culture, and the Evolution of Technology
49:25
49:25
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865: CEOs of major companies serve as both the public face of the organization and pivotal leaders responsible for shaping its strategy and upholding internal values through their actions. In this episode of Technovation, Jim Kavanaugh, co-founder and CEO of World Wide Technology, joins Peter High in a conversation regarding his 34-year leadership …
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What to consider when designing your augmented future
27:19
27:19
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In this Insights Unlocked episode, UserTesting’s Andy MacMillan talks with David Rose about designing our augmented realities and what UX designers, product leaders and others should consider as they take on that challenge. David Rose’s Journey in Tech Innovation David discusses his wide-ranging experiences in industries from healthcare to toys and…
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The horrors of retail are real in this episode of retail horrors. In this episode Beardi dives into three different horror stories, from a lady changing infant of workers, to Overnight staff getting in trouble for helping a drunk, and ending off with a man getting a chunk of his arm bitten off. You get that and Beardi's thoughts on it all in this e…
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Between Life and Death: Transforming the Donor Experience into a Lifesaving Journey
20:22
20:22
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In this compelling episode of the CX Goalkeeper Podcast, your host, Gregorio Uglioni, sits down with Neil Greenwood, a seasoned leader in customer experience from NHS Blood and Transplant. Together, they delve into the intricacies of enhancing the donor journey, discussing strategies that not only improve experiences but also save lives. Why You Ca…
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Mel and Anna talk about what been going on a work the past few weeks: Anna's got a few more sales now, so many issues are going on, it's taking too much time, pretending its positivity January, confusing zip codes, trying to be persistent, two weeks in and the new guy loses his phone, and Anna has to do a demo. Support the show Please support the c…
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In this one, I'm spilling all my secrets on properly compensating yourself as a business owner. Too many of us fall into the trap of constantly reinvesting profits without paying ourselves - don't be that business owner! I share my formula for setting clear financial goals that will motivate you AND your team. Plus, learn my tactics for calculating…
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1
REPOST: Drone Delivery is Here with Tom Walker
48:25
48:25
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Drone delivery is here and it is an increasingly viable mode for home delivery. Tom Walker and Joe Lynch discuss the logistics and economics of drone delivery. Tom is the Founder and CEO of DroneUp, a pioneering autonomous drone delivery company that specializes in last-mile delivery. About Tom Walker Tom Walker is the Founder and CEO of DroneUp. D…
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Join Irit Eizips, CCO and CEO of CSM Practice, for a session with Himanshu Garg, an expert in customer success. This podcast episode focuses on the innovative application of personalized Net Promoter Score (NPS) surveys and their role in transforming customer engagement and success across diverse industries. 🔍 Key Takeaways: - Examination of how cu…
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Navigating the Fine Line: Cultivating Confidence, Service-First Mindsets, and Appreciation in Business Success
23:00
23:00
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Ever find yourself teetering on the tightrope between confidence and arrogance? Join me, Corey Berrier, on a journey where we uncover the secrets to building true self-assurance that fuels your climb to success. We'll be peeling back the layers of the stories we tell ourselves, focusing on how to shift from self-sabotaging narratives to empowering …
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How do you leverage data for SaaS growth? In this episode, we talk to Arpit Choudhury, founder of Databeats. You'll learn what makes a robust data foundation, how teams can work together to collect data, why less data is better, and more. Visit our website for the detailed episode recap with key learnings. Databeats Make (formerly Integromat) — Arp…
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Scaling Your Business with Customer Magic - Part 2
4:21
4:21
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This episode continues entrepreneurial lessons derived from Macquarie Technology Group's founders, David and Aidan Tudehope. It looks at the crucial role trust and shared values play in creating a transformative business culture. The episode examines how the Tudehope brothers built a solid foundation of trust, emphasizing transparency and consisten…
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Bonus content are audio clips of interviews that we couldn’t include in an episode but still contains great advice for our listeners, and this content is only available to those that follow the show through their favorite podcast provider. In the episode " The Empathetic Frontline" (episode #307) released back in March, guest Victoria Stephens from…
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The horrors of retail are real in this episode of retail horrors. In this episode Beardi dives into many stories that just give him the giggles. Some times short but sweet stories of getting revenge or karma working is magic is the best. You get that and Beardi's thoughts on it all in this episode of Retail Horrors. Support the show I want to thank…
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1
#58: Orlando ISA Sign Expo Trade Show Wrap-Up
30:39
30:39
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Today Aaron is giving you an insider's look at the ISA Sign Expo. We'll peek behind the curtain of a potential franchise partnership, celebrate the astounding leads captured and go over the highs and lows—from the energy to the post-show exhaustion. As you recall, last years ISA Sign Expo was one to remember, but there is something so special about…
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Building a Member-Centric Architecture: How CIO Anjana Harve is Driving Customer Experience, Revenue Growth, & Efficiency at BJ's Wholesale Club
23:53
23:53
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864: In many cases, companies develop systems with a primary focus on efficiency and begin to address their impacts on the customer late in the process. At BJ’s Wholesale Club, CIO Anjana Harve looks to flip this around with the customer experience in mind at the beginning and end of the process. In this episode of Technovation, Anjana joins Peter …
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1
Three Lists in Three Years: How Il Canale Uses Yelp to Fuel Growth and Inspire Change
28:18
28:18
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Alessandro Farruggio and his family, owners of Il Canale in Washington D.C., are experts in the pizza business. Since Alessandro’s father immigrated from Italy in the 1970s, the family has been serving authentic Italian recipes in the D.C. area. Their delicious food, consistent customer engagement, and knack for adaptability has earned them recogni…
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#80: Designing Experiences that drive loyalty
46:15
46:15
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How can you design experiences to drive customer loyalty? Kevin Budelmann is an Experience Design expert, a professor at both Michigan State and Northwestern Universities, and authored Brand Identity Essentials. He brings over a quarter-century shaping design, strategy, and brand experience. We explore the converging paths of behavioral economics, …
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1
REPOST: The Freight Brokerage Market with Kevin Hill
41:55
41:55
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Kevin Hill and Joe Lynch discuss the freight brokerage market. Kevin is the owner of Brush Pass Research, a sales and marketing research firm that helps companies sell to freight brokerages across North America. About Kevin Hill Kevin Hill is a respected expert in the freight industry, with over 10 years of experience in sales, marketing, and media…
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Inside the Affiliate Marketing Product Boom: A Founder's Perspective on Market Trends
5:54
5:54
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This story was originally published on HackerNoon at: https://hackernoon.com/inside-the-affiliate-marketing-product-boom-a-founders-perspective-on-market-trends. The affiliate marketing industry is experiencing robust growth with 9,600 global services and companies related to affiliate marketing in 2023 Check more stories related to product-managem…
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1
Los CRMs Hacen Complicado Que Una Persona Pueda Actualizar Un Campo
37:24
37:24
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Los CRMs hacen complicado que una persona pueda actualizar un campo - Uso de herramientas de automatización, no code y low code para mejorar el uso del #CRMGabriel Neuman regresa a #conversacionesdecrm para hablar sobre porque fallamos en ofrecer beneficios a los usuarios del CRM, y como con herramientas y funcionalidades de automatización, low cod…
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Driving decarbonization in healthcare facilities
23:56
23:56
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Amid growing pressure for healthcare organizations to embrace environmental sustainability, addressing emissions directly from facilities is key, with data showing it makes up about 17% of the industry’s carbon footprint. In this new podcast episode, Mark Kenneday, director of market strategy and development for healthcare at Gordian, explains how …
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Impact of AI [or in reality enhanced Machine Learning] in an IoT Environment
25:31
25:31
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AI has become a buzzword that is used each and every day in a variety of different contexts. What about when it comes to field service organizations – is AI really just enhanced Machine Learning. We have brought in an expert in the field – James Penney, Chief Technology Officer at Device Authority to share his experience and give us an overview whe…
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Use AI for Stunning (fast and cheap) Product Images: Insights from Salma Aboukar
39:14
39:14
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In this exciting episode, we dive into the world of AI-generated imagery with the incredibly creative Salma Aboukar, founder of CREATE. Salma shares her journey from e-commerce to becoming a pioneer in AI-driven creative production, revealing how she harnesses tools like MidJourney, Stable Diffusion, and GPT to transform product photography. Key Ta…
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228: Decoding the 5 C’s of Effective Communication: Insights from a Relational Intelligence Expert with Steve Cockram
26:12
26:12
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Steve Cockram is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-creator of the world's premier “Leadership Toolkit”. He has co-authored The 100X Leader, 5 Voices and The 5 Gears with his business partner, Jeremie Kubicek. Their new book, The Communication Code, released in November of 2023. Qu…
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253 - Mozzarella.ai #5 - Tech Secrets Behind GenAI Products (Feat. Lee Twito @ Lemonade)
25:34
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בפרק נוסף בסדרה, יוני אירח את לי טוויטוGen AI Lead @ Lemonadeלפצח ביחד את השאלה מה צריך להבין בצד הטכני של פיתוח מוצרי genAI?דיברנו על -- איך לייצר שפה משותפת חדשה עם צוותי הפיתוח והData Scientists?- מהן המטריקות הטכניות והשיקולים הפיתוחיים שמשפיעים על ההצלחה העסקית של המוצר?- איך מתקשרים את העלויות והזמנים לסטייקהולדרס כדי ליישר קו באופן שוטף?- וא…
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#146 - Building a UX Research Team From Scratch with Julian Della Mattia of the180
49:10
49:10
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Erin and special co-host Ben Wiedmaier are joined by Julian Della Mattia of the180 for a deep dive into being UX team-of-one. Julian has been the first user researcher at a number of companies and shares his top to-dos, milestones, and things to consider before accepting such a role. The episode digs into the ways a solo UXR can start making an imp…
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Why Hermes, Porsche, Ferrari, and Rolex hold their products hostage
17:32
17:32
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17:32
Today's episode was brought to you by Choice Hacking Coaching. Looking for clarity, focus, and confidence in your marketing and/or career? Behavioral Science-powered 1-on-1 Coaching could be a good match for you. ✅ Find Jen Clinehens and Choice Hacking online: INSTAGRAM/TWITTER/THREADS/LINKEDIN/TIKTOK/YOUTUBE: @choicehacking ✅ Join my free newslett…
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252 - Mozzarella in ProductX Conference 2024
53:16
53:16
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53:16
Mozzarella @ ProductX Conferenceהגענו לכנס לדבר עם הדוברים, צוות ההיגוי והמשתתפים. שמענו על הטרנדים החמים בתעשיה ועל הדברים שלא כדאי לפספס. האזנה נעימה!By מוצרלה | Mozzarella- A Product Management Podcast
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