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Best Dr Joseph A Michelli podcasts we could find (updated February 2020)
Best Dr Joseph A Michelli podcasts we could find
Updated February 2020
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Do you feel confident in your current investment strategy? Season 1 2020 of The Wealth Standard is all about investing: investment theory and strategy, atypical investments vs. conventional investments, and the role of investing with personal wealth strategies. 2020 opened with markets and asset prices at an all-time high, but many of us experience more financial uncertainty now than we did a decade ago. Although there are more choices and opportunities than ever before, the risk-to-reward r ...
 
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show series
 
I’m convinced the pre-Socratic philosopher, Heraclitus happened upon an enduring truth when he said, “you can’t step into the same river twice.” I heard that quote when I was a freshman in college and it was the same year I’d read the classic book by M. Scott Peck titled The Road Less Traveled. In this book, Peck suggested above all else people fea…
 
The Investor Summit is a haven for anyone looking to learn great knowledge, meet great people, and bring home great ideas. Today, Patrick Donohoe who has recently been to this conference, takes us through his experience and shares what he has learned at these few days and how he plans to apply it to something that would be valuable. With the theme …
 
I’m a fan of both business leaders and customers. However, of the two groups, it seems that customers are winning when it comes to embracing change. While customer expectations are increasing at a lightning pace, the fundamentals of customer experience delivery have remained relatively constant across the past decade. Smart customers realize that t…
 
Investing is a fickle business. There is so much in line that when you fail to do your dues, you could end up in a bad position easily. While the world has become so advanced and giving (opportunity-wise), especially in the private investment world, it still helps to gain a better understanding of what you’re facing ahead. Patrick Donohoe brings in…
 
Quite frequently, my team and I are asked to develop customized frontline and leadership training materials in support of an enhanced team member or customer experience. Having reviewed a lot of generic service training materials available in the market today, I find myself cringing when the curriculum proceeds down any number of over-traveled path…
 
All businesses are built on a core set of principles that, if you follow where they lead, you're more or less guaranteed success. This is why mastering business is key to making sure you find the success you're looking for. Patrick Donohoe shares his daily experiences from , a conference where people come together to find their success by learning …
 
We believe kindness is a choice that is demonstrated through action. Rather than practicing “random acts of kindness” we believe kindness must be intentional. We also believe that it is not enough to be kind only when it’s expected. We want to surprise others with kindness! Finally, we believe stories of surprising kindness serve to inspire others,…
 
Making smart, worthy investments is all about the preparation - the research and the analysis. This is why risk assessment for investments is such a crucial part of the process of deliberation. One bad investment could set you back a whole lot. is a renowned paper assets expert and successful business owner. Andy speaks to Patrick Donohoe about wha…
 
Given limited resources, I spend a lot of time helping my clients look for ways to deliver excellence at the highest value moments across the journey of their core customer segments. While each customer group will differ on the moments-that-matter most to them, certain customer interaction points play a fairly universal role when it comes to custom…
 
There are so many more opportunities to be found in the venture world these days, and it's a good time to jump in. You'll find that you're able to make more now if you have some capital to put in. Patrick Donohoe talks to , the former Chairman and Chief Executive Officer at Citigroup. Together, they speak of these opportunities for investment. Your…
 
Let’s look at some data reported by Adobe and Econsultancy in a report titled Experience Index 2020 Digital Trends. That study reflects the input of more than 13,000 marketers, IT professionals, and creatives from across the globe. Let’s take a look at a couple of these findings and what they can mean for your business.…
 
It’s a new year, and just like the numbers 2020, it’s time for another topic to see things clearer in The Wealth Standard podcast. In this first episode of a new season, Patrick Donohoe invites us to look forward to deep diving in investing. He outlines the season for us, giving a background on why he chose the topic and the structures of the episo…
 
You probably know I’m a fan of customer experience research conducted by PwC. For example, in my recent book The Airbnb Way – 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging, PwC kindly gave me permission to use their global research on consumer expectations for human care and technology deployment. Today, I’ll sh…
 
I am increasingly convinced that the proliferation of choice (for consumers and business leaders) makes prioritization one of the most important elements of personal and business success. Many of us will begin 2020 with a long list of new strategic priorities. We’ll identify six, seven, or more new projects to add to business objectives that carrie…
 
Customer experience is vital to the long-term success of any brand, organization, or enterprise. Today, Patrick Donohoe interviews , an internationally sought-after speaker, organizational consultant, and author of numerous national and bestsellers, including . Dr. Michelli talks about the importance of evolving with your customers’ needs and expec…
 
A water crisis is happening at present, and we have been lied about it for a long time. Let serial entrepreneur, water activist, and author open your mind to the reality that affects you now and your future. Seth joins host Patrick Donohoe as he shares the unmistakable science that proves how your definition of safe water has been wrong all along. …
 
About 28 years ago, I used to speak about managing the stress of the holidays. Those presentations were loosely based on the book Unplug the Christmas Machine: A Complete Guide to Putting Love and Joy Back into the Season. In it, the authors, Jo Robinson and Jean Staeheli, focused on four main themes: Prioritize gift-giving to those who truly need …
 
Living and retiring abroad can change the way you look at the world and even help you find your true purpose in life. Today, Patrick Donohoe talks about living life abroad with and , the authors of . The internet has shaped the way people travel and view the world. Dan and Suzan share their guidelines in choosing their next adventure and their expe…
 
For as many times as I have done it myself or experienced it, you’d think I would have made this connection much earlier. My newly emerging awareness involves the symbolic relationship between outstanding customer experience delivery and the practice of wrapping a personalized present and then putting a bow on it. Allow me to explain……
 
If we envision selling an innovative product that we thought about, then we have to have the tenacity and courage to face the ups and downs of managing a business. In the current digital age, selling and advertising your products online is the best way to go. In this episode, Patrick Donohoe interviews owner and co-founder, , about how he managed h…
 
The holiday season may bring out the best in humanity, but holiday shopping can also bring out the worst. We’ve all seen the “Black Friday Brawls” as shoppers play tug-of-war with the last doorbuster sale item and we've heard of “Cyber Grinches” who gobble up online deals for high-demand items only to resell them when scarcity drives up the price. …
 
As we near both the end of the year and this show’s season on entrepreneurship, host Patrick Donohoe brings in with , a remarkable guest who talks beyond theories and information about entrepreneurship and goes straight into the implementation, integration, and execution of those information. Craig is a bestselling author, a coach, and the founder …
 
Cultivating your business can be well compared to the process on how we cultivate and grow plants. In this 30th episode, Patrick Donohoe unloads the experiences and lessons he has learned this year. Reviewing some concepts, he talks about entrepreneurship and success and teaches on how we can rewrite the rules of failure, rewire our conditioning, a…
 
The next few weeks will be “make or break” for retailers. With more shopping occurring online (particularly through mobile devices), brick and mortar retailers are looking for ways to get people to leap from their couches and into their stores. Here are some things to consider as you build a lasting customer relationship based on positive sales exp…
 
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives. Dr. Michelli is the author of numerous national bestsellers, including The Starbucks Experience, The New Gold Standa…
 
At the end of the day, the one thing that any business needs to thrive and survive is innovation. The act of innovating, of creating something new with plenty of value, is what drives a company forward and up. , CEO of and author of , delves into the nature and place of innovation in any business: new, old, growing, or slowing down. The world marke…
 
I often consult with leaders who are trying to develop human-centric cultures. In the context of that work, I have shared my view that it's essential to make it easy for compassionate and caring people to stay with your business and also to make it easy for ungrateful and scarcity-minded people to find employment elsewhere. Unfortunately, I have se…
 
Wherever you get your news, you are likely to read or hear something about the role sales-enhancing technology will play this holiday season. There's much at stake for this year’s retailers with spending projected to break a record and possibly top the 1 trillion-dollar mark. Whether it's the way Target will be using augmented reality to help famil…
 
Every project and every major endeavor needs a leader who will make the tough calls, the big decisions, and steer everyone towards success. But what qualities make for a good leader? Using a broad range of examples, explores the stories and backgrounds of leaders in various fields and industries. Cameron is the host of the Second In Command podcast…
 
From my perspective, when it comes to customer experience excellence, what gets rewarded gets done and what gets talked about also gets done. After 25 years of consulting in what used to be called customer service and now is called customer experience, I have seen the power of well-designed customer experience reward and recognition programs as wel…
 
We create life-changing opportunities when we help those in need discover their niche and skills for success. In this episode, Patrick Donohoe interviews , an educator and entrepreneur who is constantly aiming to make a global change to the way students are educated. As an advocate for entrepreneurs and entrepreneurship education worldwide and the …
 
Katie Poulsen is a Registered Dental Hygienist and has a Masters in Professional Communication from Weber State University in Ogden, Utah. She has been a clinical adjunct faculty member for Weber State's dental hygiene department and is a past-president of the Utah Dental Hygienists Association. Katie’s prior education guided her to study many aspe…
 
Lee McEnany Caraher is the founder and CEO of Double Forte PR & Digital Marketing, a 15-year-old national agency that works with beloved and up-and-coming consumer, technology, and wine brands. An acclaimed communication strategist, Lee is known for her practical solutions to big problems. Lee has a reputation for building cohesive, high producing …
 
Being an entrepreneur involves risk. Our guest, , has always been comfortable with it, not the “throw the dice and hope for the best” type but the type he calls intelligent risks. Francis is the Founder and guiding force behind . and has earned a reputation for outstanding integrity and an uncanny ability to foresee changing directions and create v…
 
I am convinced that most people want to make the lives of those they serve better. When they fall short, those individuals often need help to develop a specific skill or the confidence to believe they will find better options if they persist. Customer experience excellence is a core competency, not an instantly attainable destination. Great leaders…
 
When people start a business, it’s often because of a dream or a vision. As people learn different processes, systems, and methodologies, dreams get bigger and growing their once small business becomes a necessity. Co-founder of and author of best-selling book , Michael E. Gerber opens our eyes to the reality of scaling a business. He shares his de…
 
Smartsheet (a solution provider that helps organizations streamline information sharing both internally and externally) announced their Achieve as One Alliance and I'm honored to be a founding member of that alliance along with others like Keith Grossman, President of TIME, and Nick Sinai, former US Deputy CTO and Adjunct Faculty Member at the Harv…
 
How can you achieve business success with lesser money and lesser failures? gives us the answer to this question. Mike is the author of eight books that provide structured advice to people who want to solve specific business problems like splitting equity in their startup company or delivering an awesome sales pitch. In this episode, he reveals wha…
 
If you are someone who doesn’t like to wait, writing a book is not for you! This week my book, The Airbnb Way – 5 Leadership Lessons for Igniting Growth through Loyalty, Community and Belonging will be released! Given that I’ve written nine business books, The Airbnb Way was completed rather swiftly. Several of my prior books took closer to three y…
 
Objectivism is the belief that certain things, especially moral truths, exist independently of human knowledge or perception of them. On today’s show, Dr. David Kelley describes the concept of objectivism and its four pillars, as well as the most common, refutes for these tenets. He also discusses the relevance of objectivism as it relates to the s…
 
Everybody wants to be financially free, but are they willing to take action? For today’s segment, financial literacy expert, keynote speaker, and best-selling author teaches about financial freedom in its barest definition and shares how you can achieve it. Sharon co-authored the international bestseller, , and fourteen other books in the Rich Dad …
 
Crown Council Mentor of the Month: Joseph Michelli In addition to being a New York Times #1 bestselling author of books about world-class customer experience providers (e.g., Starbucks, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market), Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consulta…
 
We all need transformational experiences in our lives to bring more sense to it. For III, he turns to boxing as his way of becoming better in handling situations both in business and our personal life. Founder of and serving as a business manager and Executive VP of George Foreman Enterprises Inc., he peels off the layers of fighting and how it can…
 
Why do certain societies succeed and why do others fail? Former Economic Advisor to President George W. Bush and currently the Chairman of the Dr. Richard Rahn sheds some light on this question as he shares his perspectives on successful and unsuccessful environments. As an entrepreneur, he lends his understanding of how businesses and people affec…
 
Your reality is shaped by your education, where you live, and what you consume. How do you view people with different beliefs? Is there a way to bridge the polarity in society? And, how should an entrepreneur respond to influence? Patrick Donohoe gets the answers from , an author, CEO, and co-host of the . Erik introduces his book, , which talks ab…
 
The road to financial freedom has always been dictated by financial norms, a lot of which don’t really seem like freedom at all. Editor and the Founder of , talks about financial freedom and what it looks like for the Millennials. Walking us through the concepts of his book, , Daniel notes that the Baby Boomer generation has inculcated in most Mill…
 
If you want to survive in today’s global business, you have no option but to become a tech company. Experienced software engineer and entrepreneur shares his insights into what companies are doing these days that most people are not entirely aware of. As he dives deeper into how companies have evolved and are evolving, he also discusses how this ev…
 
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