Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers. Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host ...
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The InnovaBuzz Podcast explores the minds of innovators, entrepreneurs and creatives. You’ll learn about values, strategies, tactics and mindset from some of the world’s most successful entrepreneurs. Join internationally recognised transformational marketing strategist, speaker and podcaster, Dr Jürgen Strauss, The World's Best Human-Centred Podcasting Coach , as he chats with awesome guests who are committed to innovation, service and modern marketing. Each episode is a conversation with i ...
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Interviews and discussions with Hamilton Ontario Canada's newsmakers, community leaders, thinkers, and academics about the issues that inform Hamilton's civic affairs.
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Elevating Ethics & Compliance and HR
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Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
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Owner of Hasseman Marketing, Entrepreneur, Author of Delivering Marketing Joy! Named Rising Star by PPB Magazine. Happy husband and father!
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Listen to On Leadership With Scott Miller as he interviews Academy Award–winning actors, Olympians, four-star generals, Pulitzer Prize–winning journalists, entrepreneurs, billionaire investors, bestselling authors, survivors of trauma and abuse, and more. To learn more and take your leadership skills to the next level, visit www.FranklinCovey.com Don’t forget to leave us a review so we can reach more people with timeless leadership and life principles!
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Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.
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The Grow Law Firm podcast brings you insightful conversations with leaders in the legal business field, discussing practical ideas that will help you grow your law firm, expand your reach, generate more revenue, and make your law firm more valuable.
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The Better Leadership Team Show helps growth-minded, mid-market CEO's to grow their business without losing their minds. It’s hosted by Leadership Team Coach, Mike Goldman. If you find yourself overwhelmed by all of the obstacles in the way to building a great business, this show will help you improve top and bottom-line growth, fulfillment and the value your company adds to the world. If you want to save years of frustration, time and dollars trying to figure it out on your own, check out t ...
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Conversations with Eligible Voters In Pennsylvania - an audio play
Matthew Crehan Higgins, Joey Bucheker
This is an audio play about a journey by phone and on foot to the modern American battleground. written and performed by Matthew Crehan Higgins direction by Joey Bucheker Created completely by volunteers to inspire you to get involved. with Kerrykate Abel, Brant Adamczyk, Caitlin Baeumler Coleman, Kris Bartolomeo, Joey Bucheker, Lou Colaiacavo, Marie Costa, Kevin Crowley, Adrian Ellis, T.J. Farrell, Kate Gallivan, Matthew Gilbert-Wachowiak, Michael Gilbert-Wachowiak, Gail Golden, Mark Higgin ...
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Podcasts from the Clinic Mastery team that will help you deliver amazing client experiences to grow your clinic. Build a health clinic that creates amazing experiences and outcomes for your clients, and gives you the skills and freedom as a business owner.
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Are you a real estate investor in Chicago or someone looking to invest in the Chicagoland Market? If so, this podcast is for you! We break down the neighborhoods, different sides of the city, and surrounding suburbs so you can understand the uniqueness of investing in Chicago real estate. The hosts and guests are Chicago investors and Property Managers who are making it happen in and around the Windy City. We share information, winning strategies, obstacles, success stories, and most importa ...
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The Elite Advisor Blueprint® is a podcast dedicated to sharing the "blueprint for success" in the independent financial advising world. Based on Brad's decade of experience consulting the top advisors in the US, that could mean doubling your revenue, doubling your vacation, or BOTH! Continuing the successful formula of idea sharing that led Advisors Excel to be the #1 player in its industry, Brad distills the best advice from top thought leaders and applies it to the world of independent fin ...
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Conversations about the all-time jazz legends from local jazz legends Gunnar Biggs, Keith Bishop, Joey Carano, Leonard Thompson, and Bob Weller. Soak in their stories and expertise as they prep for their Sunday night shows at St. Michael’s-by-the-Sea in Carlsbad, California.
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A podcast about "punk" songs. By Sam Sutherland and Josiah Hughes.
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UFC veteran Chris Lytle brings you a historic behind the scenes look at what took place within the early days of the MMA/NHB era. Chris Lytle along with the MMA Detective Mike Davis track the journey of each guest in order to get a fair unadulterated historic perspective from the people that were actually involved. Please leave us a review on iTunes
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Small Law Firms often start from the practice of law and not as a business venture. This ends up causing the growth of the firm to be much longer and more painful than it needs to be. If you started a Law Firm with the intention of increasing your impact, freeing up your time and having all the money you will ever need then the strategies we discuss will be priceless for you. Profit with Law is a show focused on the business of running a law firm as a profitable venture. Packaging and pricin ...
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Welcome to the 7-Figure Fundraising Podcast hosted by Trevor Bragdon. Each episode features a successful nonprofit leader who explains a fundraising strategy or tactic to increase your impact and rapidly grow your organization.
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Set your time free through smarter systems so you can do more of your best work. Free Time launched in 2021 and releases on Tuesdays and Fridays. It's a Webby-nominated business podcast and winner of three W3 awards for best show and best host. Join Jenny Blake, author of three award-winning books—including Free Time: Lose the Busywork and Love Your Business and Pivot: The Only Move That Matters Is Your Next One—to explore our guiding question: How can we earn twice as much in half the time, ...
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In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, ...
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Fifteen-time Emmy Award Winning Director/Producer, Nick Nanton, has become known for telling stories that connect. Why? Because he focuses on the most fascinating subject in the world: PEOPLE. As co-founder of the largest personal branding agency in the world, DNA: The Dicks + Nanton Celebrity Branding Agency®, representing more than 3000 clients in 60 countries around the world, Nick learned the art of storytelling through helping his clients tell their stories in order to share their uniqu ...
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Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch ...
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Phil and Ted's Sexy Boomer Show features unconventional conversation and comedy, hosted by Phil Proctor and Ted Bonnitt. Featuring celebrity guests that share funny and formerly unheard stories about their careers and lives.
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The Decolonize and Discover podcast, an offshoot of the Massachusetts-based Decolonize and Discover festival features the BIPOC, Queer, Disabled creators in podcasting, SCIFI, burlesque, music and other arts. Your hosts are Journee LaFond and Jes Negron. Learn more about the Decolonize and Discover event and mission at DecolonizeandDiscover.com
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The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss. Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the chann ...
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The Den! Cover art photo provided by Daniel Olah on Unsplash: https://unsplash.com/@danesduet
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Episode 287: Why Your Customer Experience is Falling Short with Joey Coleman
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Joey Coleman is a best selling author and founder of a branding firm that specializes in helping businesses retain customers and employees! Joey jumps right in by explaining the difference between customer service and customer experience. He explains the best ways to handle routine tenant check ins and disagreements with tenants all through the len…
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Joey Coleman: Never Lose an Employee Again
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Learn how to build a culture of retention that your employees enjoy being part of in this charismatic conversation with bestselling author and keynote speaker Joey Coleman. Joey shares his expertise on how leaders can create remarkable employee experiences, emphasizing the importance of the first 100 days in an employee's journey and provides pract…
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DMJ Ep. 486 with Joey Coleman How to never lose a customer again.
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DMJ Ep. 486 with Joey Coleman How to never lose a customer again. by Kirby HassemanBy Kirby Hasseman
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Episode 290: Want To Make It 20+ years in Chicago REI? Learn How With Neena Vlamis
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Neena Vlamis is the President and Owner of A and N Mortgage. Born and raised in Chicago, she discusses building her mortgage company along with developing an impressive real estate investment portfolio in Chicago. Neena starts by explaining how she scaled her mortgage company, building a culture, and behind the scenes challenges. She provides insig…
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How to Double Your Case Files Without Spending Another Cent on Marketing with Jan Roos - 427
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Shownotes can be found at https://www.profitwithlaw.com/427. In this Law Firm Growth Summit 2019 session replay, Jan Roos, CEO of CaseFuel and author of the book “The Legal Marketing Fastlane” talks about How to Double Your Case Files without Spending Another Cent on Marketing. He talks about why spending more money to have “big engine” marketing g…
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Fred Cary: The Entrepreneurial Playbook to Turn Expertise into Empires - Innova.buzz 617
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Our guest in this episode is Fred Cary, a visionary entrepreneur and the founder of IdeaPros. Fred has dedicated his career to transforming outsiders into insiders within the entrepreneurial market, leveraging his vast experience and insights to guide aspiring entrepreneurs on their journey to success. Through this fascinating conversation with Jür…
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Henry Mancini (born April 16, 1924) was one of the most prolific and successful songwriters of all time. His film scores won four Academy Awards, a Golden Globe, and twenty Grammy Awards, plus a posthumous Grammy Lifetime Achievement Award in 1995. He had a lifelong affinity for jazz and jazz musicians, hiring many of Hollywood’s greatest jazz play…
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DMJ Ep 491 Jonathan Baker: Advice for Entrepreneurs Looking to Sell Their Business
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This time on Delivering #MarketingJoy Jonathan Baker talks about how buyers determine what your business is worth, why the terms of the deal might be even more important than that, and even the emotional toll selling a business can take on an entrepreneur.By Kirby Hasseman
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From the importance of integrity and adaptability to the common mistakes first-time entrepreneurs make, Dave Liniger’s experience shines through in this engaging On Leadership conversation. The co-founder and chairman of RE/MAX discusses his recent release, The Perfect 10: 10 Leadership Principles to Achieve True Independence, Extreme Wealth, and H…
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DMJ 1 on 1: If Everyone Is Your Customer No One Is Your Customer
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In this DMJ 1 on 1, we flashback to January when I was on stage at Skucon talking about finding your perfect customer, building your list, and creating reach across platforms. Listen now.By Kirby Hasseman
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The 4 Secrets of Passionate Organizations
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In this episode of Mike on the Mic, I discuss the importance of creating a passionate work environment and how it significantly impacts an organization’s revenue, profit, client satisfaction, and the ability to attract and retain top talent. I’ll dive into the concept of building a passionate organization through ‘The Four Secrets of Passionate Org…
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Journee has a kiki with burlesque performer La La Luscious who will be performing at this year's festival. Learn about their performance-style, their approach to art and dance, and even more lore about one the newest and raddest performers in the Boston burlesque scene! Don't forget, DND Fest is June 7-9! Get your tickets today at DecolonizeandDisc…
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Michael Rizk: The Power of Vulnerability for Stronger Team Culture and Effective Feedback | GYC Podcast E276
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Unlock the transformative power of vulnerability within your clinic's team culture with Michael Rizk's expert insights on our latest podcast episode. Our in-depth conversation will equip you with the tools to foster an environment of trust, where team members can be their authentic selves. Discover how this authenticity leads to stronger connection…
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Phil Proctor and Ted Bonnitt talk amongst themselves today. After three years of co-hosting the Sexy Boomer Show, they feel it’s time to get to know each other. Talk about opening a can of worms! They share stories about chasing UFOs, surviving gangland shootings, making exploitation films, learning remote viewing and how they first met in a haze o…
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Head of TozziniFreire´s Compliance & Investigation practice group and member of the firm´s Executive Committee, Shin Jae Kim is a pioneer in the development of the Compliance field in Brazil. She specializes in the strategic coordination of initiatives that involve relationships with government bodies, crisis management, and corporate investigation…
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Ep 216 Landon Showalter Career Deep Dive Landon Showalter is an unsung hero from the Pacific Northwest. At the time of his fight career one could argue that the world’s toughest area of fighters all lives within 90 minutes of each other… Landon Showalter fought ALL of them. This interview is what our podcast is built on, great stories from fighters…
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Mike Posner: Own Your Limitless Potential
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From selling millions of records to walking across America and climbing Mount Everest, Mike Posner’s journey is nothing short of extraordinary. Mike shares valuable thoughts on creativity, personal growth, and the limitless potential that lies within each of us. With his infectious enthusiasm and genuine wisdom, Mike aims to inspire others to embra…
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Episode 289: VA Loans, ADUs, and Turning a Funeral Home Into an Airbnb with Andrew Dorazio
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Andrew Dorazion is a former Army officer and accomplished real estate broker, investor, and property manager! Andrew jumps right in with a cool story involving a funeral home turned short term rental! He shares tips on finding partners and structuring partnerships to help scale more quickly. Andrew drops valuable nuggets on pumping a building’s NOI…
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Best of: Women Empowerment and How to Avoid These Two Common Mistakes with Jaimee Hall - 426
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Shownotes can be found at https://www.profitwithlaw.com/426. Running a law firm always comes with tough challenges. It is not enough to know you need to make tough decisions; you also need to know how to make correct ones. You’ve got to ask the right questions: How do you enact women empowerment? When should you hire vs when should you implement mo…
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Bassist/composer Charles Mingus (born April 22, 1922) was one of the most prolific composers the music has produced. Over his decades long career, he collaborated with many of our music’s greats, Duke Ellington, Charlie Parker, Max Roach and Eric Dolphy to name a few. He was one of the first artists to attempt to control the recording and distribut…
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Alan Lazaros, Redefining Success: Self Improvement and Fulfilment - Innova.buzz 616
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Our guest in this episode is Alan Lazaros, the CEO of Next Level University, a top 100 global podcast with a mission to empower individuals towards achieving holistic success. Alan's journey from personal struggles to becoming a beacon of self-improvement and leadership offers invaluable insights into the transformative power of continuous growth. …
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DMJ 490 with Tanishq Goyal: The Impact that AI has on SEO.
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Tanishq Goyal and host Kirby Hasseman speak about the impact that Artificial Intelligence has on our SEO and how we can further educate ourselves to make sure we are using AI as a tool to help us market more efficiently.By Kirby Hasseman
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Jack O'Brien: Don't start a clinic, risks, pitfalls and priorities for clinic startups | GYC Podcast E275
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Stepping into the clinic ownership arena is no walk in the park, and we're pulling back the curtain to reveal the unvarnished truth. Alongside Jack, we've dedicated this episode to guiding you through the ownership odyssey, tackling topics from time management to the entrepreneurial mindset needed to flourish. If you've been pondering whether to le…
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Build a team, stay focused, make better decisions, and crush your competition with the practical insights from this interview with David Dodson. The Wall Street Journal and USA Today bestselling author shares his expertise on effective management and leadership, offering tactical strategies for running great meetings, onboarding new hires, and show…
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Episode 288: This Is Where Interest Rates Are Going Next...
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Where Are Interest Rates Heading and What's Happening in The Capital Markets? Connect with Mark and Tom: StraightUpChicagoInvestor.com Email the Show: StraightUpChicagoInvestor@gmail.com Guest: Eric Workman, Renovo Financial Link: Build Your Team | Straight Up Chicago Investor Podcast ----------------- Production House: Flint Stone Media Copyright …
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How to Master the 3 R's of Business with Branded Merch
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Today on DMJ 1 on 1, I talk about the importance of mastering the 3 R's of Business...and how branded merch helps you do just that!By Kirby Hasseman
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In this Mike on the Mic episode, I’m diving into the concept of what makes a great company, emphasizing the importance of significant and consistent growth in both the top and bottom lines. I’ll explore why it's essential for leaders to remember their company's purpose beyond just making money while also ensuring financial stability to sustain thei…
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More with Actor and Environmentalist Ed Begley Jr.
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Actor Ed Begley Jr. is back for more with the Sexy Boomers! Ed is truly one of a kind, a performer who is known equally for his prolific film and television career and his environmental activism. He’s been in hundreds of films, from “An Officer and a Gentlemen” to “This is Spinal Tap.” His TV work spans from “My Three Sons” to “Mary Hartman,” “St. …
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I'm on the PREMIERE?! - An interview with Kenny Frasch
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We're back y'all. It's thirty days from the festival, and Journee sat down with Kenny Frasch aka the MARVELous GLAMME CH0WDAH! The two drag besties talk about Kenny's intersectional existence, running the multiple-award-winning bar, The Hop Knot, and killing with kindness. It's a romp! Listen now!
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In this episode of The Ethics Experts, Nick welcomes Angela Gammill. As vice president, Ethics and Compliance, Angela Gammill is playing an integral role in furthering NFP’s E&C mission, which includes promoting ethical behavior through best practices and developing resources for employees and leaders.Angela has 20+ years of ethics and compliance e…
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Ep 215 Mark Robinson Sumo & ADCC DeepDive Mark Robinson hails from South Africa and is known as his countries greatest athlete. Although he had one fight in the UFC, what Mark Robinson accomplished in Sumo and ADCC is absolutely legendary and filled with controversy. Mark Robinson does not sugar coat feelings nor avoid hard topics that were rumored…
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Donald Passman: All You Need to Know About the Music Business
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There’s a surprising amount of business and leadership lessons that can be learned from the music business. Donald Passman, an attorney and bestselling author of the book All You Need to Know About the Music Business, shares his journey of becoming an expert in negotiating music rights and offers insights into the music industry. Donald discusses t…
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Tribute to Kevin Randleman W/ Mark Coleman
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#MarkColeman #KevinRandleman #MMA Mark Coleman Tribute To Kevin Randleman This is an older recording that we thought would fit right in with this podcast There is no more fitting tribute to Kevin Randleman than that of friend and mentor Mark Coleman. Mark was inspired to speak about Kevin's life and what resulted is nothing short of a mini-DEEPDIVE…
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Portals: The Best Tool to Reduce Friction in Your Customer Journey
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Episode 002: David Millay (https://twitter.com/davidmillay) and Troy Campbell get into the science of anticipation, emo Jimmy Butler, AI for experiential marketing gone wrong, and how Portals help transform customers’ mindsets to enjoy your product more. Want to talk to David? Email him at davidm@engagemintpartners.com — Show Themes: Humor in Marke…
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The Key Drivers Behind a Valuable and Marketable Law Firm with Brooke Lively - 425
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Shownotes can be found at https://www.profitwithlaw.com/425. If you're feeling overwhelmed by the daunting task of maximizing your law firm's value for potential sale, then you are not alone! As a law firm owner, you may be struggling to delegate responsibilities, cultivate a thriving team, and create a profitable business that's attractive to pote…
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Trumpeter, composer/arranger Thad Jones born March 28, 1923, was the middle son in a family that also produced younger brother Elvin Jones, perhaps best known as John Coltrane’s longtime drummer, and pianist Hank Jones, who performed and recorded with almost everyone in his long career, as one of the first black musicians to have a long and fruitfu…
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Jeff Giagnocavo, Leading with Heart and Exceptional Customer Experiences - InnovaBuzz 615
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Our guest in this episode is Jeff Giagnocavo, a seasoned entrepreneur who has been pioneering innovative business practices since he was sixteen. With a portfolio of successful ventures and the authorship of "The Space for Leadership," Jeff shares a profound journey of growth, emphasizing leadership with empathy and the transformative power of cust…
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The Secret Strategy Disney Uses to Create Fans
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Episode 001: An introduction to the show Making the Fan w/ David Millay. A show where we explore how brands turn casual customers into faithful fans, and employees into evangelists. David shares his experience going through Traditions, Disney's 8-hour, new employee onboarding course, and unpacks how Disney uses Traditions to create emotional connec…
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DMJ 1 on 1: Answering Questions From The Audience
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On this episode of DMJ 1 on 1, I tackle questions about content marketing from the audience! How much should I be "asking?" What about those LinkedIn sales packages? What should I be posting about? I tackle all of these...and more!By Kirby Hasseman
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DMJ Ep 489 Quinn Bui: I love that our industry is like one big family.
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Kirby Hasseman, CEO of Hasseman Marketing talks with Quinn Bui, National Sales Manager at Rupt, Past President at RMRPPA, and 2023 Rising Star about what awesome things he's up to currently! #marketingjoy #promoindustryBy Kirby Hasseman
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Unlock your story and become the leader you were meant to be by absorbing the insights offered in this On Leadership interview with Hortense le Gentil. Hortense shares lessons from her book, The Unlocked Leader, including the concept of mindsets becoming mind traps and how to recognize and change them. She also explores the role of trauma in shapin…
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DMJ 1 on 1...Did I Pass Or Fail on My 1st Quarter Goals?
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I talk a big game on setting goals. But how did I actually do on my own goals? On this DMJ 1 on 1 I talk about how I did on my 1st quarter goals. Did I succeed or fail? What did I learn? Listen now to find out!By Kirby Hasseman
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13 Ways to Fall Back In Love With Your Business
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In this episode of Mike on the Mic, I dive into the overwhelming responsibilities we face as business owners. Balancing the needs of our company, our clients, and our team members. We're bombarded with advice from every corner, yet we still find ourselves grappling with frustration when things don't align as we envision. I’ll be sharing personal st…
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John Perretti The Contenders Deep Dive
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Ep 214 John Perretti MMA Pioneer Deep Dive Former UFC Matchmaker John Perretti joins us in order to discuss the Contenders Grappling Event and its impact on modern Jiu Jitsu. John Perretti addresses a lot of the rumors and backstage issues during his tenure with the UFC and does NOT sugarcoat what took place. Perretti is a man that has been scrubbe…
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You don’t have to be born into a legacy of wealth to leave one behind. That is one of several powerful takeaways from this interview with the successful venture capitalist, author, and founder of Backstage Capital, Arlan Hamilton. She shares the importance of having radical self-belief, owning the wealth you create, and the power of sharing success…
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Please give our friends some support and follow their podcast iTunes https://podcasts.apple.com/us/podcast/conspiracy-and-chill-podcast/id1721654821 Spotify https://open.spotify.com/show/6H9VYNf0rDWW9NUWvXyq74?si=A508eyAATW-4lLVwTeK-4 Support the showBy Chris Lytle, MMA Detective Mike Davis, Joey Venti
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Episode 286: The Chicago Investor’s Guide to Public Relations with Sabrina Wottreng
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Sabrina Wottreng is a Chicago-based Publicist and a “Friend of the Pod.” Sabrina’s company specializes in the real estate sector and has helped many Chicago-area real estate teams with their public relations (PR) and communications strategies. Sabrina explains how she got started in PR and her introduction into commercial real estate. She dives int…
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Tai Goodwin, Crafting Meaningful Customer Journeys in Digital Spaces - Innova.buzz 614
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In this episode, we feature Tai Goodwin, a digital marketing expert with a wealth of experience as an award-winning instructional designer, author, and CEO. Tai's journey from a passionate educator to a digital marketing strategist exemplifies her commitment to enhancing the visibility of coaches, healers, and spiritual entrepreneurs. Her mission i…
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Streamlining Your Legal Practice with AI Technologies with Douglas Lusk, the Founder of the National Society for Legal Tech
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Join Sasha Berson as he speaks with Douglas Lusk, the Founder of NSLT 👉 Sasha and Douglas explore: — Why small law firms often don't have access to technology training or know about useful tools that could help them. — How AI can help solos and small firms handle more cases and be more efficient against larger opponents. — Different ways AI is bein…
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Best Of: Building the 7 Figure Attorney Mindset and Reality with Craig Goldenfarb - 424
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Shownotes can be found at https://www.profitwithlaw.com/424. It's our podcast's fifth anniversary, and we're commemorating the occasion by revisiting our most popular episode of all time! Join us as we relive the conversation, knowledge and insights that made it a standout among our listeners. Every year, law schools produce legal practitioners of …
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