show episodes
 
The Funny Business Radio Show is hosted by motivational speaker and nationally touring comedian Mike Bova. Mike's shows will be just like the title says...funny and he will touch on all aspects of business, with the goal of helping your business explode! The show is back on the air after a long hiatus, with a different format than before. If you would like to be a guest, contact Mike Bova at 315-404-8200 or mike@mikebova.com Please click the Follow button and follow the show, and in the mean ...
  continue reading
 
Artwork

1
This Is CX

Paul Hagen, Mike Manfredo

Unsubscribe
Unsubscribe
Monthly
 
"This Is CX" is a discussion about all-things "customer experience", hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We will share personal experiences and best practices, in our hope to make the world a little more customer-centric.
  continue reading
 
The World of Speaker podcast series, hosted by Ryan Foland and powered by SpeakerHub, helps up-and-coming speakers build their speaking business with expert tips from world-renowned speakers. Find out more here: https://speakerhub.com/skillcamp
  continue reading
 
There are 7 billion people, but only 1 of you. Are you being real? With over 200 episodes, fascinating and inspiring guests such as Lewis Howes, Ricki Lake, the Real Jerry Maguire - Leigh Steinberg, and with over 500,000 people having tuned in globally, come join the conversation and help us explore what it means to be authentic in a world that doesn't necessarily want you to be, or make it easy. Hosted by former Showtime Exec turned Tedx Speaker and KindFluencer, Mark Shapiro.
  continue reading
 
Loading …
show series
 
Ryan Foland speaks with Park Howell, who is a business storytelling consultant, podcast host, and keynote speaker.In this episode of our podcast series, Ryan and Park delve into the power of storytelling in building trust and connection.Tune in for an interview packed with ideas and tips on refining your public speaking skills and staying relevant …
  continue reading
 
Ryan Foland speaks with Jeff Harry who is a Positive Psychology Play Speaker. He shows individuals and companies how to tap into their true selves to feel their happiest and most fulfilled — all by playing.In this episode of our podcast series, Ryan and Jeff discuss the importance of embracing failure, sharing authentic stories, and consistently pu…
  continue reading
 
Ryan Foland speaks with Sally Z, an Award-Winning & TEDx Speaker, Bravery Expert, Coach and Best-Selling Author.In this episode of our podcast series, Ryan and Sally talk about the framework for persuasive messages: Moment, Meaning, Move and the role of stories in communication, pitching, and connecting with an audience.Tune in for an interview pac…
  continue reading
 
Ryan Foland speaks with Kit Pang, the founder of BostonSpeaks. He is also a Public Speaking Anxiety Expert, a Harvard Business School Speaking Coach and a Cat Dad!In this episode of our podcast series, Ryan and Kit talk about maintaining a positive mindset even in a challenging situation and viewing challenges as opportunities for growth.Tune in fo…
  continue reading
 
Ryan Foland speaks with Mike Olson, a motivational speaker and a retired professional e-sports player.In this episode of our podcast series, Ryan and Mike talk about the importance of using one's voice to communicate intentions and goals effectively. They also discussed the value of not fearing failure and using it to improve oneself.Tune in for an…
  continue reading
 
Ryan Foland speaks with Neil Sahota, an IBM Master Inventor, United Nations (UN) Artificial Intelligence (AI) Advisor, author of the best-seller Own the AI Revolution, and sought-after speaker.In this episode of our podcast series, Ryan and Neil talk about how artificial intelligence can assist in discovering improved methods for enhancing your int…
  continue reading
 
Ryan Foland speaks with Berke Brown, a leader in organizational and personal behavior change. He is also the founder of Berke Brown International with a track record of creating sustainable cultural changes for Fortune 500 companies, organizations, and municipal governments. In this episode of our podcast series, Ryan and Berke talk about the true …
  continue reading
 
Ryan Foland speaks with Tiffani Bova. The global customer growth and innovation evangelist at Salesforce, and the Wall Street Journal bestselling author of Growth IQ. In this episode of our podcast series, Ryan and Tiffani talk about staying curious and being passionate about what that topic is so you can literally reach out to everyone.Tune in for…
  continue reading
 
Ryan Foland speaks with Chris Barton. An Innovation Keynote Speaker and the Founder and Creator of Shazam, the app that changed the way the world discovers music. He holds 12 patents and played key roles in the early days of Google and Dropbox. In this episode of our podcast series, Ryan and Chris talk about adding emotions to the humor to bring th…
  continue reading
 
In this episode of our podcast series, Ryan and Mark talk about giving your audience the pathway, showing them different stories, and helping them understand what it means to partner with you.Tune in for an interview full of ideas and tips on how to validate your speaking style, and a few certain things you should aim to teach your audience.…
  continue reading
 
In this episode of our podcast series, Ryan and Vivian talk about carrot cake as an analogy for DEI, how to activate people and bring them into a certain story funnel, and the importance of having access to tools as a public speaker.Tune in for an interview full of ideas and tips on how to use social media in different ways and learn how to play th…
  continue reading
 
Ryan Foland speaks with Laura Sicola, a speaker, coach and leadership communication expert who helps people hone their Vocal Executive Presence.In this episode of our podcast series, Ryan and Laura talk about the importance of mastering the three C's – that's the ability to Command the room or the screen, to Connect with the audience and to Close t…
  continue reading
 
Ryan Foland speaks with Gordon Bufton, who is a creator, serial entrepreneur, humanitarian, explorer, and founder of GeniusCreators.org.In this episode of our podcast series, Ryan and Gordon talk about being able to make decisions that serve your speaking career. One of the key messages in this discussion is how to bring value to your audience by c…
  continue reading
 
Sailing through adversities. Ryan Foland speaks with speaks with Dustin Reynolds. The first double amputee to sail around the world alone. He is an Environmentalist, a Humanist and an International Man of Mystery.In this episode of our podcast series, Ryan and Dustin talk about overcoming adversities and making choices with the situation that you h…
  continue reading
 
Ryan Foland speaks with James Taylor, an in-demand keynote speaker and internationally recognized leader in business creativity and innovation.In this episode of our podcast series, Ryan and James talk about becoming a professional speaker. James also shares his tips on waiving your speaking fee – not speaking for free. One of the key messages in t…
  continue reading
 
Ryan Foland speaks with Jeff Butler, a speaker, author and workplace strategist who helps organizations create workplaces where employees thrive.In this episode of our podcast series, Ryan and Jeff talk about how to approach your craft to find patterns and see what works and what doesn't in formulating your speaker algorithm. One of the key message…
  continue reading
 
Ryan Foland speaks with David Wood, speaker, coach, and communications ninja.In this episode of our podcast series, Ryan and David talk about having a counterphobic approach to life, not playing safe, and going for it even if it's a longshot.One of the key messages in this interview is that if you don't ask, you don't get.Tune in for an interview f…
  continue reading
 
Ryan Foland speaks with Jaime Cohen, communications coach and advisor, whose mission is to help you find The Right Words, which also happens to be the name of her company.In this episode of our podcast series, Ryan and Jaime talk about getting comfortable on stage and finding confidence in your performance.One of the key messages in this interview …
  continue reading
 
A Professional Who Speaks. Ryan Foland speaks with Tamsen Webster - a messaging strategist, speaker, and author. Tamsen started off in a corporate job before she found the way to becoming, what she calls, a “professional who speaks”. In this podcast, she talks about how she manages to put the pro in professional speaker.She talks about the importan…
  continue reading
 
Delivering Digital Presentations. Ryan Foland speaks to Maria Soriano Young, Writing Center Director and freelance editor and Scott Allen, assistant professor of management about their latest project.When Maria and Scott first discussed working together on Scott’s new book idea, they had a very different view on what their collaboration would look …
  continue reading
 
Ryan Foland speaks with Maura Sweeney, speaker, author and the ‘Ambassador of Happiness.’ In this episode of our podcast series, Ryan and Maura talk about the importance of being authentic when on stage. One of the key messages in this interview is to try to connect and engage with as many audience members as possible prior to the event. Tune in fo…
  continue reading
 
Ryan Foland speaks with Robert Knop keynote speaker, and social media strategist. He is the CEO of ‘Assist You Today’ and helps brands gain and retain clients. In this episode of our podcast series, Ryan and Robert talk about various strategies on promoting yourself and the event you are speaking at in order to get more speaking engagements. One of…
  continue reading
 
Ryan Foland speaks with Max Branstetter and Eric Sim, the former is the founder and producer of MaxPodcasting whilst the latter is a managing director at UBS Investments Bank, turned speaker with over 2 million followers on LinkedIn. In this episode of our series, Ryan, Max and Eric talk about the ten steps that are required to start your own podca…
  continue reading
 
Ryan Foland speaks with Riaz Meghji, TV broadcaster, keynote speaker and author of “Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships”. In this episode of our podcast series, Ryan and Riaz talk about pointing the focus forward to the audience prior to the presentation even beginning. One of the key m…
  continue reading
 
Ryan Foland speaks with Mitch Jackson, a lawyer and social media enthusiast. In this episode of our podcast series, Ryan and Mitch talk about ‘Clubhouse’; an invitation-only audio-chat app which is currently available for iOS users only. One of the key messages in this interview is how to make a more meaningful impact by intertwining multiple socia…
  continue reading
 
From the conversation, please find links to the following content: Mazen's CMSWire Article: Converge Customer Experience and Digital to Thrive in 2021 West Monroe's Quarterly Executive Poll - 2021 Q1 West Monroe POV: The promise of agile, multidisciplinary teams is real We would love to hear your thoughts on your own trends or predictions for 2021,…
  continue reading
 
Ryan Foland speaks with Laurie Schloff, a leadership speech and communication coach. She is also the president of Partners in Communication.In this episode of our podcast series, Ryan and Laurie talk about the recipe to the perfect talk; ingredients that are needed to create the perfect speaking soup and then how to best serve it to your audience. …
  continue reading
 
Mapping your presentation. Ryan Foland speaks with Sarah Weise, speaker, author, and business woman. She is the CEO and founder of a successful marketing company, BIXA. In this episode of our podcast series, Ryan and Sarah talk about the importance of mapping out the journey, the highs and lows, of your presentation. One of the key messages in this…
  continue reading
 
Ryan Foland speaks with Neil Sahota, speaker, author, AI expert, and a UN adviser. In this episode of our podcast series, Ryan and Neil talk about the importance of being a storyteller, and how the way you tell your story or what story you tell changes every time you are set to give a speech. One of the key messages in this interview is that you ha…
  continue reading
 
Making a lasting impression with your keynote. Ryan Foland speaks with Rebecca Heiss, keynote speaker, author, and founder of self-awareness app, ‘Icueity’. In this episode of our podcast series, Ryan and Rebecca talk about the biology of our stone-age brains and how we can train our brains to interpret the physiological messages our bodies keep se…
  continue reading
 
Mastering your pre-talk routine. Ryan Foland speaks with Rachel Gotto, a rapid transformational therapy (RTT) expert and a motivational speaker. In this episode of our podcast series, Ryan and Rachel talk about navigating through the digital world as a speaker, drawing analogies from their passion of the ocean and boats. One of the key messages in …
  continue reading
 
Ryan Foland speaks with Todd Palmer, a keynote speaker, author, and business coach. He is the founder of Extraordinary Advisors and has more than 25 years of experience in the entrepreneurship world. In this episode of our series, Ryan and Todd talk about the value of storytelling and being authentic. Todd explains how the audience will be far more…
  continue reading
 
From Keynote to E-note. Ryan Foland speaks with Eric Sim, a managing director at UBS Investments Bank, turned speaker with over 2 million followers on LinkedIn. He's a founder of the Institute of Life, whose mission is to help professionals become successful at work and in life. In this episode of our series, Ryan and Eric talk about the ups and do…
  continue reading
 
For more information about Nick Mehta and his perspectives, please visit his website: https://www.mehtaphysical.com/ Paul and Mike would love to hear your thoughts on how your organization has seen how your Customer Experience and Customer Success functions have been built and coexist, including best practices or lessons learned! Email us at thisis…
  continue reading
 
Ryan Foland speaks with Dan Gingiss, customer experience speaker, coach, and social media expert. Over the years Dan has helped multiple businesses create experiences that have benefited their customers. In this episode of our series, Ryan and Dan talk about the best ways to deliver customer service, and how it's a good idea to put yourself in your…
  continue reading
 
How to have better conversations. Ryan Foland talks with Dr. Jason Richardson, speaker, leadership coach and olympic psychologist. Dr. Richardson has been working closely with high performance teams, athletes and executives. A former BMX athlete, he is also a TV pundit, commentating at international events for BMX competitions.In this episode of ou…
  continue reading
 
Amplifying your message online. Ryan Foland talks to Topeka K. Sam, speaker, advocate and the founder and executive director of ‘The Ladies of Hope Ministries’. She has been working relentlessly to get the voices of women heard, especially those of color and in prison, with the aim of resolving their issues and to change the way the legal system wo…
  continue reading
 
For more information about Tiffani Bova, please visit her website: http://tiffanibova.com/ Paul, Mike, and Mike would love to hear your thoughts on how your organization has begun to re-position itself for growth during the COVID pandemic, including best practices or lessons learned! Email us at thisiscx@wmp.com or message us via social: Paul Hagen…
  continue reading
 
Ryan Foland speaks with entrepreneur, motivational speaker and magician Vinh Giang. Winner of the South Australia Young Entrepreneur of the Year award, Vinh left his professional career to create a platform to teach magic to students from around the globe. In this episode of our COVID-19 special series, Ryan and Vinh discuss the state of the speaki…
  continue reading
 
Author and columnist, Susie Moore, joins Are You Being Real to talk about confidence, authenticity, and how to carve your own path in a world full of fear and judgement. In this episode, shares how to make the most of these challenging times (in order to find/create your advantage), best practices to overcome people pleasing and the fear of judgeme…
  continue reading
 
Ryan Foland speaks with Charlie Mechem, an expert on effective communication with over 60 years of speaking experience. In this special edition podcast, Charlie offers advice for speakers who now have to operate in a time where there is civil unrest. It is an open and powerful conversation.Many speakers are anxious about what is going to happen in …
  continue reading
 
Ryan Foland speaks with Samantha Kelly, the Tweeting Goddess, a leading expert on building community through Twitter. She has been using Twitter to create networks of support through the hashtag #SelfIsolationHelp. In this episode of our COVID-19 special series, Ryan and Samantha dive into what speakers can do to build their community online during…
  continue reading
 
Bestselling author, speaker, and business innovator, Tiffani Bova, joins Are You Being Real to talk about the state of business, consumerism, and the workplace (during the time of COVID-19). In this episode - that dives deep into business, relationship building, and technology, Tiffani gets real about consumer sensitivities, how to foster a positiv…
  continue reading
 
Handling difficult financial situations. Ryan Foland speaks with Winnie Sun, the Managing Director of Sun Group Wealth Partners. A leading financial expert, she is a CNBC Financial Advisor Council Member and a “top advisor” speaker at national industry events. In this episode of our COVID19 special series, Ryan and Winnie dive into what speakers ca…
  continue reading
 
Loading …

Quick Reference Guide