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How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world. Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management. Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even ...
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CHURN FM

Andrew Michael

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Weekly
 
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
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Join conversations about marketing, business, and life-in-between with Janice Hostager and a variety of world-class entrepreneurs! We will fill you with step-by-step training, marketing strategy, and life experiences from where life and business intersect. We'd love to have you join the fun!
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Are They Canceled?

Ramneet & Jared

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The official podcast of cancel culture. Investigating one case at a time, Ramneet and Jared will decide once and for all who’s canceled and who isn’t. And if they get themselves canceled along the way? Well, that’s a small price to pay for the pursuit of truth.
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What happens when a plastic surgeon, two facial plastic surgeons, a lifestyle influencer, and a master esthetician talk beauty? One incredible podcast full of insight into the connection beauty has into all aspects of health, community and personal growth.
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Mastering Agility

Sander Dur and Jim Sammons

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Welcome to 'Mastering Agility,' the podcast where we explore the dynamic world of agility in business, technology, and personal development. In an ever-evolving landscape, agility is not just a buzzword; it's a mindset, a strategy, and a way of life. Join us as we dive deep into the principles of agile methodologies, uncovering the secrets of Scrum, Kanban, Lean, and beyond. But we don't stop there. We'll also investigate how businesses can adapt and thrive in today's fast-paced world, shari ...
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Welcome to the Enterprise Product Leadership podcast. Join Daniel Elizalde as he interviews Product Leaders on what it takes to launch Enterprise and Industrial products into the market. Whether you are a Product, Design, Engineering, UX, Data, or Business Leader, this show will give you insights into how top companies approach their products' lifecycle. Daniel Elizalde is the host of the Enterprise Product Leadership podcast. He is a Product Executive with over 20 years of experience, inclu ...
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Bringing back the 80’s themed hotline with a comedic tattoo twist! Teresa Sharpe and Gia Rose are here to answer all your tattoo questions and listen to all your tattoo related trials and tribulations. Our hosts will be joined by a broad range of guests regardless of their affiliation with the tattoo industry. You got questions? stories? Ideas? We wanna hear them!
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Secrets of Next Level Entrepreneurs presents a collection of practical and insightful resources on how to grow a profitable business while maintaining a healthy and fulfilling life. In each episode, host Alex Brueckmann pulls wisdom from thought leaders about specific topics, ranging from strategic pricing to leadership, sustainability and beyond. The podcast is a companion to Brueckmann's new book, Secrets of Next Level Entrepreneurs (available in your favorite book store). In the book, ind ...
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Welcome to the Growth Strategies Café podcast, designed specifically for Female Online Business Owners! Building and running an online business isn’t always easy. It definitely doesn’t look sexy all of the time. AND it’s one of the most fulfilling endeavors you can undertake. Whether you're on your way to six figures or beyond, you're in the right place. I’m your host, Teresa Cleveland and I’ve made it my mission to not watch brilliant women throw in the towel and call it quits simply becaus ...
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show series
 
Today on the show we have Austin Yang, the Lead Product Manager of Softr. In this episode, Austin shares his experiences in the no-code space, particularly the unique challenges and opportunities it presents for product management. We then discussed the impact of horizontal products that serve multiple industries, and we wrapped up by discussing ho…
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The anti-tax movement is "the most important overlooked social and political movement of the last half century", according to our guest Michael J. Graetz. In his book The Power to Destroy: How the Antitax Movement Hijacked America (Princeton UP, 2024), Graetz chronicles the movement from a fringe theory promoted by zealous outsiders using false eco…
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Summary In this conversation, Amber shares insights on leading change and higher performance within teams. She emphasizes the importance of inspiring action rather than commanding action, drawing parallels between sports teams and product development teams. Amber also discusses the power of debriefing and learning from failure, as well as the need …
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Unlock the SEO secrets that'll turn your small business website into a customer magnet! Getting found on Google or other search engines is something that so many struggle with, and that’s . But you don’t need to hire an SEO expert–many of these things are easy to do and will make a difference in how many people find your site. I'm Janice Hostager, …
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In this Insights Unlocked episode, UserTesting’s Andy MacMillan talks with David Rose about designing our augmented realities and what UX designers, product leaders and others should consider as they take on that challenge. David Rose’s Journey in Tech Innovation David discusses his wide-ranging experiences in industries from healthcare to toys and…
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Today on the show we have Rob Kaminski and Anthony Pierri, the partners of Fletch PMM. In this episode, Rob and Anthony share their journey in establishing Fletch PMM, a specialized firm helping early-stage B2B SaaS startups refine their website homepages. They delve into the pivotal role of a company’s homepage in positioning and messaging, crucia…
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The conversation explores the concept of simplicity and its challenges in various contexts. It delves into the importance of feedback, organizational and cultural change, and the friction between doing the thing right and doing the right thing. The difficulty of simplicity is discussed, along with the power of simple solutions. The conversation exp…
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You've probably heard how important it is to be authentic in your marketing, and that is absolutely true. Your ideal customer will relate to you better if you come across as real person that can connect with where they are. But "putting yourself out there" isn't always easy. It takes a portion of bravery to be seen as confident, especially for new …
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It shouldn’t come as a surprise that REI, the nation’s largest consumer co-op with some 23 million members, loves to talk with its customers. In this Insights Unlocked episode, UserTesting’s LeTisha Shaw talks with REI’s Monique Lalonde about their continuous interview program with customers to support the product development life cycle. “As our pr…
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The Middle East remains one of the world’s most complicated, thorny—and, uncharitably, unstable—parts of the world, as countless headlines make clear. Internal strife, regional competition and external interventions have been the region’s history for the past several decades. Robert Kaplan—author, foreign policy thinker, longtime writer on internat…
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In A Blackqueer Sexual Ethics: Embodiment, Possibility, and Living Archive (T&T Clark, 2024), Elyse Ambrose looks to an archive of blackqueerness as an authoritative source for religious ethical reflection. This approach counters the disintegrative norms of anti-black and anti-body traditionalism in Christian sexual ethics, even those that strive t…
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Raj Patel, the renowned political economist and New York Times bestselling author of The Value of Nothing, teams up with the physician Rupa Marya to offer a radical new cure: the deep medicine of decolonization. Decolonizing heals what has been divided, reestablishing our relationships with the Earth and one another. Combining the latest scientific…
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Today on the show we have Céline Daley, the VP of Customer at DeepL. In this episode, Céline shares her unique insights into embracing a generalist mindset and the role of flexibility in navigating tech careers. With a background that spans from marketing to customer success, and from startups to global companies, Céline's journey showcases the pow…
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Summary In this conversation, Sander and Don discuss their journey in public speaking and share their experiences and insights. They talk about how they started doing public speaking, the challenges they faced, and the lessons they learned along the way. They emphasize the importance of having a supportive network, being open to feedback, and conti…
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If you're a solopreneur and could use a little help from time to time, this podcast episode is for you. I have invited Meredith Raber onto the show to get the lowdown on hiring your first virtual assistant. Meredith shifted gears from her corporate advertising days to running her own virtual assistant (VA) agency, and she unveils the tips and trick…
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In this Insights Unlocked episode, Andy MacMillan, CEO of UserTesting, talks with Dave about the rapidly transforming UX research landscape, shedding light on how technological advances are reshaping our approach to understanding user experiences. Dave has written several essays on the subject over on his website. “What we're doing in user research…
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Summary In this episode, Goiko shares his experiences and insights on visualizing specifications, writing Specification by Example, and solving communication problems in software development. He discusses the challenges and patterns in the adoption of Spec by Example and the importance of identifying bottlenecks and visualizing problems. Goiko also…
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A stirring, comprehensive look at the state of women in the workforce--why women's progress has stalled, how our economy fosters unproductive competition, and how we can fix the system that holds women back. In an era of supposed great equality, women are still falling behind in the workplace. Even with more women in the workforce than in decades p…
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In Crip Spacetime: Access, Failure, and Accountability in Academic Life (Duke University Press, 2024), Margaret Price intervenes in the competitive, productivity-focused realm of academia by sharing the everyday experiences of disabled academics. Drawing on more than three hundred interviews and survey responses, Price demonstrates that individual …
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Today on the show we have Mehdi Boudoukhane, the CEO & co-founder of Cycle. In this episode, Mehdi shares his transformative journey from a data scientist in Johannesburg to launching Cycle, a company that seamlessly connects customer feedback with product development to close the feedback loop and enhance retention. We then delved into how Cycle l…
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Have you ever wondered how life struggles can transform your life and your business? Christine Innes of The Corporate Escapist, joins us for a candid conversation about transforming her tumultuous corporate exit into a personal brand. She shares how ditching the victim mentality and embracing every aspect of her past paved the way for her entrepren…
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The issue of the future of Social Security, on which millions of Americans depend, produced great political theater at the State of the Union address. That highlighted a bigger problem of financing retirement as baby boomers seek to retire, often with limited resources. Many argue that the solution to the problem is for people to work longer. In Wo…
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Our privacy is besieged by tech companies. Companies can do this because our laws are built on outdated ideas that trap lawmakers, regulators, and courts into wrong assumptions about privacy, resulting in ineffective legal remedies to one of the most pressing concerns of our generation. Drawing on behavioral science, sociology, and economics, Ignac…
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"What happened in Hong Kong is not an anomaly but a warning" - Hong Kong Human Rights defender Chow Hang Tung, speech written from prison upon receiving a human rights award. In our interview today, I spoke with Professor Michael C. Davis, author of Freedom Undone: The Assault on Liberal Values and Institutions in Hong Kong (AAS and Columbia UP, 20…
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Today on the show we have Lizzy Rosen, the VP of Customer Success at Vendr. In this episode, Lizzy shares her extensive experience in shaping the future of SaaS buying and how Vendr is revolutionizing the sales process to make it more efficient and transparent. We delve into the heart of objection handling, discussing how strategic approaches can s…
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University of Virginia sociologist Brad Wilcox *01 delves into some of the popular wisdom surrounding marriage and tells us what the data has to say: is it better to marry young or wait? To move in with your partner before or after marriage? Does marriage hurt your career prospects or your ability to set aside time for your own happiness? What grou…
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Have you ever felt like a wallflower at a networking event, awkwardly clutching your business card and wondering how to make the first move? My guest in this episode understands. Teresa Thomas is a connector by nature, but she hasn't always been one. Teresa shares her transformation from shy introvert to the networking guru she is today. In our con…
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In this Insights Unlocked episode, UserTesting’s CEO Andy MacMillan talks with Chris Messina, co-founder of the Ride Home AI Fund. They discuss AI’s rapid integration into our lives; ways in which AI will revolutionize work; the key elements of a successful product today; as well as Chris’s investment strategy for AI startups.…
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How can traditional academic scholarship be disrupted by activist academics? How can we make space for those who are underrepresented and historically oppressed to come to academia as their authentic selves? How can the platform of academia create space for change in the world? In The Activist Academic: Engaged Scholarship for Resistance, Hope and …
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Today on the show we have Adam Robinson, the CEO and Co-Founder of Retention.com. In this episode, Adam shares his incredible journey of scaling Retention.com from zero to $20 million in ARR in just three and a half years, all without external funding. We delve into the pivotal moments and strategies that propelled the company's rapid expansion, an…
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In the 20th century, capitalist animal agriculture emerged with a twofold mission: to ruthlessly exploit animals for their labour time and enlarge human food supplies. The results of this process are clear. Animal-sourced foods have expanded exponentially. And simultaneously, hundreds of billions of animals confront humans and machines in brutal, a…
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Ever wondered how you can make social media marketing work for you? Tune in as Kelly VanHoveln, social media marketing expert, sits down with me to reveal how she transformed a maternity-leave hobby to a thriving career. We're unpacking the secrets to creating an online presence, that not only stands out, but stays true to you and your brand. From …
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In this Insights Unlocked episode, Lawrence Williams talks with Dawn Procopio, founder and principal UX researcher at AI-Ethicist.com. They explore the critical role of UX researchers in ensuring that machine learning models are human-centered and ethically sound.By UserTesting
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What is the status of art and culture in a world dominated by apps, algorithms, and influencers? Anna Kornbluh’s newest book Immediacy, Or the Style of Too Late Capitalism (Verso, 2023) analyzes a swath of cultural forms from auto-fiction to Netflix binges and immersive art installations. For Kornbluh, neoliberalism’s economic disintermediation man…
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Robert Kim Henderson, a recently-minted psychology PhD from Cambridge and prominent essayist, had a troubled childhood. A victim of child abuse, he was shuffled through the foster care system, then finally settled in a family in a working-class California town, only to become a child of divorce. At 17, he enlisted in the U.S. Airforce, and went on …
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