Ep 95: Navigating the Travel Industry in the time of the Coronavirus


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By China Paradigm - China Business Podcast and Daxue Consulting. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Matthieu David interviews Sophie Sun, a founder at TravelRight. If you're a traveler and flying to your destinations is your choice of transportation then you've definitely dealt with flight delays before. For people flying from China the answer to their flight delay related issues seems to be TravelRight, which is not an insurance company but it is a valuable resource to OTAs and travel insurance companies across China. Let's find out why in this China Paradigm podcast! 0:10 Guest introduction 2:38 What does TravelRight do? 4:53 What is TravelRight's business model? 5:59 Who are TravelRight's customers and is the company meeting their needs? 9:56 Why do OTAs like to work with TravelRight? 15:20 TravelRight - a short company history 18:44 The delayed customer market - how big is it? 21:19 How did Sophie Sun come up with the idea for TravelRight? 26:33 The value of an Alibaba education 31:10 The funding behind Travel Right 36:17 The Coronavirus outbreak - how does it affect TravelRight? 37:44 The Pandemic Paradigm - how to manage a business crisis 47:07 Shopie Sun's management style - a western education 54:10 Opinions on being a women entrepreneur in China 1:01:41 Outro Learn more about TravelRight: https://www.linkedin.com/in/sophie-travelright/ Listen & Subscribe: Apple Podcasts: https://podcasts.apple.com/us/podcast/china-paradigms/id1450916630 YouTube: https://www.youtube.com/channel/UC2y6ixpQB1WIs6GMdUeoq4g?view_as=subscriber Website: http://chinaparadigm.com/ The relevant episode: China Paradigm #25: How to connect an overseas store to 900 million Chinese consumers - https://www.youtube.com/watch?v=z1AlRRH4dng

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