Manage episode 295197266 series 2802437
DTC subscription and in-store retail often feel like they’re coming from opposite ends of the shopping spectrum. So what happens when you combine the two? Shane Pittson, VP of Growth at Quip, is all about creating a shopping experience that helps customers build healthy oral care habits in the most convenient ways possible. This episode digs into the relationship between retail and subscription, Shane’s innovative rewards program, and how Quip has hit an 80% response rate on their post-purchase survey.