Airbnb Superhosts Annette Grant & Sarah Karakaian public
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Thanks For Visiting

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Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

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Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Sup ...
 
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show series
 
Good design is an example of “ONE thing” that will help your listing stand out. Implementing professional staging and unique decor in your short-term rental can lead directly to more bookings and higher revenue. Gone are the days of just throwing a rental together and hoping for listings. The industry is getting more competitive as boutique hotels …
 
We recorded this episode right after getting off the plane from Nashville, where we attended STR Wealth Conference. It was so amazing seeing our friends, colleagues, and listeners face to face. On this episode we’re sharing some of our big insights from the conference, and some key takeaways that our members also shared from their conference experi…
 
This episode may be a bit controversial, but we’re here for it. There is extra work and extra costs associated with any short-term rental, and we believe this is work you should be charging for. After all, you’re not a hotel; if you’re running an STR, you don’t have the same flexibility as hotels do, and when extra requests lead to more work or put…
 
Maintenance is always a hot button issue in the STR world. Let’s face it, properties are living, breathing organisms. They are constantly changing and in need of our love and attention. Unfortunately, we can’t always predict when that love and attention is needed, forcing us to schedule service, at times, during a guest’s stay. Today’s episode is a…
 
How can you ethically list your large rental twice to make the most of a bigger property? In Sarah’s example, we split a fourplex in two by installing quality door locks on the two upstairs bedrooms, and listing the property twice: one listing with 4 bedrooms for 8 guests, and the other with 2 bedrooms for 4 guests. With this setup, you can still m…
 
Dr. Erin Hudson went from being in private practice to moving into single-family investment properties, short-term rentals, and then jumped into the multifamily space and is making big waves! She is one of five founding partners of Quattro Capital, which is an equity real estate firm that buys apartments ranging from 30 units to 250 units. Erin is …
 
We’re all about giving a holistic approach to your short-term rental: looking at the whole picture, from safety, marketing, real estate, and more. And while we’ve touched on all of the things you need to buy for your properties, we haven’t discussed how you can best capitalize on the purchases you make to get the most out of them. Kara Greene is an…
 
Rachel Gainsbrugh went from being a healthcare professional by day to real estate investor by night in the luxury and corporate short-term rental space to taking on real estate full time. Now, she’s passionate about teaching busy professionals how to create a life they won’t want to vacation from – all by investing in luxury vacation rental and own…
 
Shopping for your property never gets old. It’s not just about doing it as quickly or cheaply as possible—it’s about putting a piece of yourself and your style into your short-term rental. But while the shopping experience might be fun, there are plenty of parts that aren’t—from seeing the price tag at the end of it all, to juggling tracking and de…
 
In this episode, we break down the endless opportunities available by making your property as accessible as possible. Lorraine Woodward is founder and CEO of Becoming RentABLE, a new listing platform where she and her team are aiming to change the way the short-term industry looks and redefine what it means to have a truly accessible STR. We talk a…
 
It’s been far too long since Justin Ford has been on the show, but don’t worry, he’s going to make up for it. He’s been steeped in the short-term rental industry since his last appearance, and he’s going to share with us all of the trends and themes he’s noticed when it comes to safety. One issue in particular that he keeps seeing is that people st…
 
Emily Miethner, like many of you, is a serial entrepreneur with a focus on social media, community building, and digital marketing. She’s an award-winning speaker and adjunct professor with over 12 years of experience delivering engaging talks both online and off. Not only does she specialize in social media, but she’s decoded how it works with sho…
 
Do you realize how important you are to your guests, to your community, to your family – and to people you don’t even know? Kisa Heyer, CEO of The Dream Foundation, joins us to talk about the organization's special relationship with Airbnb hosts across the country, the very important role business owners and hosts can play in making dreams come tru…
 
Jeff Brown is here to teach us how to dream big and scale our businesses with investor capital. He’s the co-founder of Loma Homes, a vacation rental brand that specializes in unique themed experiences. He talks about what you need to do to get started looking for investors, the way that will affect your approach to finding properties, his “20% rule…
 
One thing nobody tells you when you start your hosting journey is that you’re going to have to get really, really good at revenue management. Well, scratch that, because we’re going to tell you now – with a little help from a member of our Hosting Business Mastery group, Kylan Pimley! We talk about the moment she realized that this needed to be man…
 
Look, we get it – legal talk isn’t usually the most exciting thing in the world, but Scott Brown, an attorney out of Columbus, Ohio who specializes in intellectual property law for startups and entrepreneurs, keeps things interesting. He’s been working with us to make sure our business is legally covered and he’s familiar with the greater real esta…
 
Finding ways to stand out in the rental industry is key. What better way to stand out than running a massive summer camp out of a historical 1920s speakeasy? Tereasa Surratt is a creative director in Chicago who rescued a century-old 25-acre summer camp that she then renovated with her husband. She shares how they balance running the, now, 60-perso…
 
One topic we hear again and again when it comes to short-term rentals: What do we do about pets? Today’s guest is an expert when it comes to incorporating pets into rental properties. Heather Kazmark is a co-host that works alongside her family at Kradel's Kabins and loves animals and nature. In this episode, listeners will hear all about how to de…
 
We are big fans of checklists here at Thanks For Visiting. What better way to ensure that the basics always get handled consistently? In this episode, we share an inspector checklist detailing everything you need to do after the cleaning team does their work. Trust, but verify. That’s what we always say! Cleaning teams don’t have it easy. When they…
 
Nearly every travel destination is going to experience off seasons at certain times of the year (if you don’t, let us just say — lucky you!). During lean times, it’s essential that you take booking into your own hands, rather than relying on OTAs to bring new guests in. You want to be connecting with the community and becoming a part of it. We call…
 
Elise Armitage had the good job and a fancy title at a big brand. Her future was laid out in clear steps, but something was missing. It took taking a month from her day job at Google to convince her to dive head first into her side hustle, What The Fab, a start-up fashion and beauty blog that’s grown into a full-on travel and lifestyle brand. She w…
 
Not long ago, we announced that the two of us were partnering for our first joint real estate deal. Picking up on that conversation, we wanted to let you know how everything is going so far, what progress has been made, how we structured the deal, and what level of investment we each brought to the table. We’re excited to continue updating you on t…
 
Following up on last week’s episode covering the basic steps you can take as a host to make sure you have all the simple things dialed in, we look at ways to step back and reconsider your guest experience. The customer is always right, after all. We’ve stayed at at least twenty hotels and short-term rentals over the past year and we always come awa…
 
Even if you’ve been renting and managing for years, we all need to go back to the basics from time to time. What better time than a new year? In this episode, we share seven things you can do, that you probably haven’t been thinking about, to make sure you’re starting off the year on solid footing, literally and figuratively. To learn more, and for…
 
Stacey St. John is a boss babe who was bitten by the STR bug and never looked back. While working for a global consulting firm, she fell into the real estate game by accident. After a few short months of renting out that “accidental” investment, Stacey quickly realized that she had an appreciating asset on her hands, all while someone else paid her…
 
We’ve reached the end of the year! 2021 felt like we were finding our way again, but we have high hopes for 2022. As a way of looking back over how far we’ve come during the past 365 days, we want to run down the top 10 episodes from the year to give us a better idea of what you want to hear more of and share what you should go back and listen to i…
 
Managing vacation properties is hard work. Anticipating the needs of guests, taking care of things as issues arise, planning proactive and preventative work, there’s a lot to think about – even more so when you’re operating business from afar. In this episode, we hear from a successful industry pro living in North America and operating in Europe to…
 
Rental Women’s Summit. It was impossible to see everything there was to see, so we enlisted the help of our Hosting Business Mastery Method members to divide and conquer! In this episode, we share our biggest takeaways from the event. A massive thank you to each and every one of our Hosting Business Mastery Method members: @lacroixcovington @levina…
 
Stacey Rase is a Superhost from the New Orleans area who has found her passion in offering specialty stays at her short-term rentals. After raising four children, she is now an empty nester. She took on her first property three years ago on a gut feeling and has treated it like her fifth child! She's found a niche in the industry by catering to bri…
 
In your short-term rental business, Airbnb is one of the biggest and best tools out there to get your spaces booked and busy. But as a small business owner, big platform updates can sneak past you, leaving you open for issues down the line. Don’t worry, we’ve got you, boo. Today, we take a deep dive into all of the recent Airbnb updates to keep you…
 
We’re continuing to bring our favorite speakers from the VRMA onto the show! This time, we’re joined by the wonderful Dana Lubner. As Head of Leadership Development at Rent Responsibly, Dana works closely with alliance leadership teams to build united voices at the local level. She also serves on Denver’s short-term rental advisory committee alongs…
 
We are all about starting fast without overthinking things. You don’t have to have everything dialed in and figured out before you dive into your first short-term rental property. But one thing you should have some idea of at the very beginning, is the end. That is, what do you do with that property once your STR journey is over? You never know whe…
 
You can learn a lot from professional hosts, but what about a professional guest? In this episode, we reverse engineer what pulls at a potential guest’s heart strings when making a booking, and compare what we find to things we think or assume are their priorities. When COVID-19 hit, Zach Busekrus and his wife Gabby decided to break out of their 75…
 
Continuing a series of interviews featuring our favorite speakers from the 2021 Vacation Rental Managers Association International Conference in San Antonio, Texas, we sit down with Angie Leong, owner and CEO of Coconut Condos, a vacation rental management company founded in 2011 on the beautiful island of Maui. We talk about recognizing the tippin…
 
Heather Richer is a revenue management and distribution expert with over a decade of experience. She and her team have done revenue management for hotels, resorts, casinos, restaurants, and have been focusing on short-term rentals for the last 3+ years. We'll discuss the fundamentals of revenue management for short-term rentals. Even if you don’t f…
 
We’re still reeling from our first in-person conference post COVID. It was great to spend time among so many great and like-minded people at the Vacation Rental Managers Association International Conference in San Antonio, Texas. Listen for a rundown of our time there, from tips on how to get what you want out of people more effectively to how to h…
 
Running multiple rental properties can be stressful… but managing them across multiple states? It’s still totally doable! Victoria is a Superhost who has been at it for over a year in her home city of Columbus, Ohio, and she and her husband recently expanded their hosting business to Nashville, Tennessee. Hosting has allowed her to blend her passio…
 
The number one thing that communicates to your potential guests and turns them to booked guests is effective photography. Kati and Brian Greene are “Superguests” who, after searching thousands of listings around the world, utilized that experience to create a service that optimizes listings to magnetize guests. They share tips you can use right awa…
 
What can you do when your gut is sending you warning signs about a guest booking? While you don’t want to be individually vetting guests, you do want to make sure that they’re a good fit for your properties – especially if you have specific rules, guidelines, or qualifications. Airbnb is on your side when it comes to making sure guests stay honest.…
 
Moira Sedgwick is the James Beard Awards Director and founder of A Chalet Collective, a short term rental design, remote management, and consulting business. In this episode, listeners will hear about the convergence of hospitality and design. We will dive into why it's important to create a unique, elevated experience and how to level up the vibe …
 
We all want to run a good business, but many of us want to do good in the world as well. Chelsea Dunckley of Digs Co. joins us as we explore how offering up your vacation rental in various philanthropic ways can create a cascade of positive ripple effects within your community, your town, your family, and your business. To learn more, and for the c…
 
Dan Ferretti has spent most of his life acting, singing, and pursuing a career in theater. He supplements this unstable career choice by managing a rooftop baseball club at Wrigley Field in his hometown of Chicago, as well as working as a standardized patient at Rush University Medical College and Northwestern University Feinberg School of Medicine…
 
Last week we talked about how to find a property manager that’s a good fit for you. But what if you’re on the management side, you take a job and, down the line, you realize the property doesn’t align well with your brand? Whether you're co-hosting, you’re looking to bring a property into your portfolio, or you’re stop-and-go on getting started, we…
 
Even if you LOVE being a property manager, practically everyone hits a point where they realize “You know what? Maybe I don’t want to be managing all of my own properties forever.” When you get there, there’s only one thing to do: start hiring. But when it’s time to hire, how do you make sure you find a great property manager, co-host, or hosting c…
 
We’ve spent a lot of time focused on two phases of the property-owning process: buying and renting. But there’s another step we have had a chance to dive into yet, and that’s the selling process. Jacoby Olin has been involved in short-term vacation rentals, litigation consulting, food and beverage, and real estate for over a decade. He’s one of the…
 
Mike Hicks is a real estate maverick. He’s been involved throughout the industry for over 20 years, beginning in new construction and working his way to long-term rentals, flips, and short-term rentals as well. When he converted a duplex to a STR in 2016, he was hooked. We talk about real estate, his journey into short-term renting, the pros and co…
 
We always try to be transparent about what is going on in our businesses in the hopes that doing so will serve you. We share our hopes, ideas, struggles, and more. And on that note, we’re going to share one of our most recent embarrassments because you can learn from it. As we’ve worked together, we have evolved from wanting to focus on education (…
 
Some people like to dip their toes into the short-term rental world. Others, like today’s guest, go all in from the beginning. Despite having no background in the market, Callie Witcher is a Superhost from Fredericksburg, TX in the beautiful Texas Hill Country, where she and her husband built three short-term rentals from the ground up. She shares …
 
One of the questions we get asked most often is: how do you hire a team that has the same ethos and attention to detail as you? Taylor Arbaugh is a property coordinator at The Cliffs Hocking Hills and a team member of Sarah's. She helps to host the property. She is a mom and local in the area where The Cliffs is located, in Hocking Hills, Ohio. She…
 
When it comes to safety, it always feels like an accident will never happen with you – until it does. Justin Ford, our Safety Captain, is professionally trained by the coastguard, volunteers as a firefighter, and previously ran a 600-property vacation rental company. He has personally experienced tragedy at one of his own properties, so he speaks f…
 
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