show episodes
 
The Tech on Toast podcast is brought to you by Chris Fletcher, presenter and editor of Tech on Toast. Chris talks to entrepreneurs in the world of hospitality and retail technology. Search for the best problem solving tech, listen to both operators and tech experts on our podcast and meet up with the brilliant people who are helping innovate the hospitality industry as we enter a new era. Welcome to Tech on Toast.
  continue reading
 
Loading …
show series
 
🚀 Exciting New Podcast Episode Alert on Tech On Toast! 🎙️ Hey LinkedIn family! I'm super excited to share our latest episode of the Tech On Toast podcast, featuring a deep dive with Ivo Gavin, the dynamic London City Manager for Atoa. 🌆✨ In a fascinating conversation, we explored groundbreaking payment solutions reshaping the hospitality industry. …
  continue reading
 
Exciting New Episode Alert! 🎙️I am thrilled to announce the latest episode of the Tech On Toast podcast is now live! 🎧 This episode features an insightful conversation with the brilliant Victoria Searl, founder and head hawk of DataHawks. We delved deep into the world of hospitality tech and marketing, uncovering some invaluable insights along the …
  continue reading
 
Hey everyone! 🌟 Exciting news - we have a brand new episode of the Tech On Toast podcast out now! In this episode, we had the pleasure of chatting with Ben Brown, the founder and CEO of Shopwave. 🚀Here are three key takeaways from our insightful conversation with Ben:Customer engagement is key. Ben highlighted the importance of providing a seamless…
  continue reading
 
Welcome back to another episode of the Tech On Toast podcast, where we delve into the world of hospitality technology and how it can simplify your operations. In this episode, we had the pleasure of welcoming Joel Satchi, co-founder of EMenu Now, and Vikram Badhwar, Director of International Retail Technology for Starbucks.Simplifying Hospitality T…
  continue reading
 
Welcome back to another episode of the Tech On Toast podcast, where we dive deep into the world of hospitality tech to uncover how it can simplify your business operations and drive growth. In today's episode, we had the pleasure of hosting two industry experts: Gemma Barter, the Senior Digital Marketing Manager at Honest Burgers Ltd, and Matt Ford…
  continue reading
 
🌟 Exciting news! 🎙️ I just released a new episode on the Tech On Toast podcast, and it's a must-listen for anyone in the hospitality industry looking to up their influencer marketing game. In this episode, I had the pleasure of chatting with Mike Radley, co-founder of Joli App, about the ins and outs of influencer marketing in hospitality. 🍽️✨ Here…
  continue reading
 
🎙️ New Bonus Episode Alert! 🎙️ Good morning, I'm thrilled to announce the release of our latest bonus episode of the Tech On Toast podcast with our partner Dojo. In this episode, we dive deep into the world of hospitality and discuss how businesses can fuel their growth through innovative and accessible technology. 🔍 Our guests for this episode are…
  continue reading
 
Hey there, Tech On Toasters! 🍞 In our latest episode, we had the pleasure of chatting with Conor Sheridan, the entrepreneurial spirit behind Nory, and boy, did we cook up a storm of insights! 🚀 We kicked things off with a warm welcome and a quick reminder that our community at techontoast.community is your go-to spot for all things hospitality tech…
  continue reading
 
Welcome back to another episode of the Tech On Toast podcast, where we delve into the world of hospitality tech with industry insiders. In this episode, we had the pleasure of chatting with Ruth Carpenter from Pizza Pilgrims, a brand that's been serving up Neapolitan pizza with a side of fun and innovation.Ruth shared insights into how Pizza Pilgri…
  continue reading
 
Simplifying Hospitality Tech with GuestChat CEO Nima AnvarIn this episode of Tech On Toast, we had the pleasure of speaking with Nima Anvar, the CEO of GuestChat, a company revolutionising the way hotels interact with potential guests online. Nima shared his unlikely journey from a science background to hospitality, eventually leading to the creati…
  continue reading
 
Another week, another dip into the ocean of tech from the Tech On Toast podcast! 🎙️ In our latest episode, we had the privilege of hosting Andrew Evers, Group Director of IT at Rocco Forte Hotels. Andrew brought his extensive experience in the hospitality technology sector to the table, and the conversation, as always with hospitality professionals…
  continue reading
 
Like Batman & Robin, Lennon & McCartney, or Ben & Jerry, we all love a good partnership.Just before the festivities got under way, Chris got together with some old friends to announce a very special partnership & the announcement of their new seamlees, integration.S4labour and Peoplebank work with some of hospitality’s top names. By sharing the peo…
  continue reading
 
🎙️ Exciting news! 🎉 The latest episode of the Tech On Toast podcast is now live! 🎧🔥 In this episode, we met the brilliant and patient Lisa Campbell, Head of Client Success at Feed It Back, and I can't wait to share the three key takeaways with all of you. We had some technical issues on the day of recording, so unfortunately, there is no video for …
  continue reading
 
🎙️ Exciting News! 🎙️ I am thrilled to announce the release of our latest episode on the Tech On Toast podcast! 🥳 This week, we had the pleasure of hosting Rachel Marshall, Director of GiftTrees, as our special guest. 🎉 How does GiftTrees work? "Once a restaurant is GiftTrees certified, your diners have the option of planting a GiftTree in the devel…
  continue reading
 
📣 Exciting Announcement! 🎉 Hey everyone! I am thrilled to share the latest episode of the Tech On Toast podcast with you all! 🎙️ In this episode, we had the pleasure of chatting with Jon Wilson, the Senior Vice President of EMEA at Deputy. 🌍Here are three key takeaways from our conversation: 1️⃣ The Importance of Employee Experience: Jon shared his…
  continue reading
 
🎙️ Exciting Announcement! New Podcast Episode Alert! 🎉Hey everyone! I'm thrilled to announce that a brand new episode of our podcast is now live! 🎧 In this episode, we dive deep into the world of technology and its impact on the hospitality industry. We had the privilege of chatting with eith Cliff Gurdin, Director at Eat IT , Drink ITwho shared so…
  continue reading
 
🎙️ New Episode Alert! 🎧Merry Christmas, everyone! I hope you all had a lovely day with your families. As you continue to rest and relax, why don't you spend 30 minutes with Chris and Luke? We really enjoyed chatting with Luke, and we hope you do too.This episode provided a deep dive into the world of hospitality technology with Luke Beavon, UK, CEO…
  continue reading
 
🎙️ Exciting News! 🎉 I am thrilled to announce that we have a brand new episode of our podcast available for you to listen to! In this episode, we had the pleasure of speaking with Nicolas Ferrary UK MD at Brigad, a platform that is revolutionising the future of hospitality. 🍽️ Here are three key takeaways from this insightful conversation: 1️⃣ Blen…
  continue reading
 
🎙️ Exciting news! 🎉I'm thrilled to announce the release of our latest episode on the Tech On Toast podcast! 🍞🔬In this episode, we had the pleasure of speaking with Hugo Op den dries, Head of UK partnerships at Piggy. 🐷🇬🇧 Hugo shared some incredible insights and three key takeaways that I want to share with you all. So grab a cup of coffee ☕ and get…
  continue reading
 
🎙️ Exciting news! 🎉 In the latest episode of the Tech On Toast podcast, we dive deep into the world of technology and innovation in the hospitality industry. 🍽️📲 We are joined by Matt Taylor CEO, at Opsyte. Matt talks is through his journey from operations where he grew frustrated with the tools at hand to Opsyte as it is today and their latest rel…
  continue reading
 
🎙️ Exciting News! New Episode Alert! 🎉Hey everyone! I am thrilled to announce that we have just released a brand new episode of the Tech On Toast podcast, and it's packed with some incredible insights and discussions. 🚀In this episode, we had the pleasure of welcoming Brent-Stig Kraus, Chief Revenue Officer at SEVENROOMS , to the show. Brent shared…
  continue reading
 
🎙️ Exciting news! We have just released a new episode of the Tech On Toast podcast, and it's a must-listen for anyone interested in the intersection of technology and customer experiences in the hospitality industry. In this episode, we had the pleasure of speaking with Adam Castleton CEO at Startle Music, and Melanie Fulker Chief Customer Officer …
  continue reading
 
🎙️ New Episode Alert! 🎧 Hey there, Tech On Toast community! I'm thrilled to announce the release of our latest podcast episode, where we dive deep into the world of hospitality tech and customer care. In this episode, we had the pleasure of chatting with Michael Enslin from Lightspeed Commerce, and he shared some incredible insights that I can't wa…
  continue reading
 
🎙️ Exciting News! 🎙️We are thrilled to announce the release of our latest episode on the TECH ON TOAST podcast! 🎉 In this episode, we had the privilege of chatting with Jon Davis, CTO at Caprice Holdings Ltd.. 🌟Here are three key takeaways from our conversation:1️⃣ Embrace the Journey: John shared how Caprice Holdings didn't aim to be trailblazers …
  continue reading
 
🚀 Exciting Tech on Toast Podcast Episode! 🎙️ I had the pleasure of chatting on the latest episode of the Tech on Toast podcast with Zal Dordi, Chief Commercial Officer at Slerp. We had a great chat in BrewDog Waterloo and here are some of the highlights! Here are my three key takeaways from the episode: 1️⃣ Customer Obsession: Zal emphasised the im…
  continue reading
 
This week Chris talks with Rachel Masing, People Director at ETM Group. The podcast episode highlights the importance of technology in enabling time-saving and engagement in the hospitality industry. The guest speaker discusses how utilising technology can lead to significant time savings, which in turn can result in increased efficiency and produc…
  continue reading
 
This week Chris Talks to Matt Grimshaw, Founder of Youda, and Stephanie Gregg, Culture Director from Watchhouse. In this bonus episode, we caught up at the Hospitality Tech Expo in London. It was a great conversation about the future of employee experience and joining the dots for our team. During the chat, we discussed : Stephanie's journey with W…
  continue reading
 
This week Chris talks to Adam Forman, Founder and director at Support Wizard & Captive Wifi. A little more about Support Wizard & captive wifi? "Captive Wifi is Customer Wi-Fi made simple with feedback and footfall included as standard & Support Wizard is Proactive, strategic and reliable IT Support and Communications Services for London. SupportWi…
  continue reading
 
This week Chris talks to the Alex Morgan, Head of Sales & Partnerships at PointOne. But who are Point one? A COMPLETE EPOS SYSTEM FOR YOUR HOSPITALITY BUSINESS In times of change, pointOne gives your business certainty. Reliable and flexible, yet simple and effective. Innovative hospitality needs innovative EPoS. We deliver. We do things differentl…
  continue reading
 
This week Chris talks to the founders of Away Together, Melanie Brewer CEO, Co Founder & John Beuchert COO co-founder, all the way from Pennsylvania, USA.What is Away Together? "In 2018, on a very much needed trip to the Caribbean, we found ourselves in the midst of a tropical storm. It was during that storm, that Away Together was created. We soon…
  continue reading
 
This week Chris talks to Prithvi Dhanda Founder at Sentiment Search. Who are sentiment search? New Dimensions of Customer Sentiment Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insig…
  continue reading
 
This week Chris talks to Mason Potter, Co-Founder of ⁠grtfl®.⁠ grtfl® streamlines the entire tipping process for your business and team, directly saving time and money. Using grtfl®, tips can be instantly and automatically paid in and out. Our single-pane dashboard provides real-time income and tip distribution data for you to incentivise your team…
  continue reading
 
This week Chris talks to Richard Hartley, Chief Growth Officer at S4labour. S4labour provides labour management and productivity tools for a range of different industries. It is designed and built by a team of highly experienced operators with decades of experience running and managing some of the U.K’s best brands. S4labour tools enable providers …
  continue reading
 
This week Chris talks with Lawrence Pelletier from Redcat Hospitality Technology. Lawrence was kind enough to share some time with us on his visit to the UK from Melbourne, Australia. He took in the weather, the tennis , our restaurant scene and unfortunately for me the Ashes!! Redcat’s end-to-end digital ecosystem gives businesses a suite of servi…
  continue reading
 
This week Chris talks to James Brown, CEO of Brewdog Bars and Co-Founder of TIPJAR. During the episode Chris & James discuss the journey James & TIPJAR have been on since first meeting Chris at an EXP101 event back in 2019. A lot has happened since then on James’s journey with both Brewdog and TIPJAR. Amongst huge growth and product iterations Jame…
  continue reading
 
🌍🚀 Ready to take your hospitality business to the next level? Check out our latest episode of Tech on Toast as we discuss growth strategies and infrastructure with Deliverect. This week Chris meets Joe Heather, UK & IE General Manager of Deliverect. Deliverect's core product is middleware post-injection , which is the fundamental aspect of the comp…
  continue reading
 
This week Chris talks to Stephen Phillips, Director of Operations at Marugame. During the chat we discuss: The excitement surrounding the arrival of Marugame during the pandemic and the challenges of anglicising the brand for the European market The challenges of building a brand during a pandemic, Steve shares their experience of building a brand …
  continue reading
 
This week Chris meets Griff Holland & Ed Brown, Founders of Zedible. Griff & Ed are on a mission to support the industry in first finding out where you are in your journey of truly managing Carbon in your hospitality business and secondly providing the actionable data to navigate your way to averting more co2 from their business, whilst not affecti…
  continue reading
 
I was very fortunate this week to spend time with Matt Grimshaw Founder of Youda, we were also joined by my old mate Kieron “The Boy” Bailey, co-owner at Otolo. Kieron has been an advocate of Youda (and Matt!) since its inception so he joined us to share his thoughts too! Youda can be found on our tech on toast marketplace on the link below, where …
  continue reading
 
This week Chris meets James Laden, Co-Founder of ttagz. Who needs influencers when you've got customers? ttagz is the world's first user-generated content tool for hospitality. Let your customers share their experience and reach real, local people through organic marketing." During the chat, we discuss the following: How working with influencers mo…
  continue reading
 
This week Chris talks with Sophie MacDonald, Marketing Director at Fuse & Ignite; we discussed how to Integrate E-commerce into your marketing strategy. During that chat, we discuss, The importance of incorporating e-commerce into the annual marketing plan. Highlight the significance of e-commerce touchpoints and their potential benefits for restau…
  continue reading
 
This week Chris met David Hume, Uk & LATAM Director at Marketman.During the chat we discuss, What issues businesses are facing in their kitchens around the world and do they differ in each geographic location How the cost of living crisis is providing another hurdle to operations & what levers the operator can pull to drive more profit What problem…
  continue reading
 
This week Chris talks with Aaron Solomon, Co- Founder of Ambl. Ambl is the app helping spontaneous people find last minute reservations, you can downlaod the app on apple or android here. During the chat we discuss: How Aaron turned his back on banking and together with his Co-Founder started to fix a problem he had come across trying to book a res…
  continue reading
 
This week Chris meets Gaurav Malik,Vice President - International Expansion, UrbanPiper. "Urban Piper helps you manage your food delivery channels on one dashboard, no more juggling multiple tablets. With UrbanPiper's integrations you can manage orders from Deliveroo, Just Eat, UberEats, Flipdish & others straight from your ePOS or our delivery man…
  continue reading
 
This week Chris talks to Christian Mouysset, Co-Founder at Tenzo. Tenzo powers restaurant performance. Bring your tech stack together in one place, get meaningful recommendations on how to hit your targets and shift from surviving to thriving. You can find Tenzo on our marketplace here. During the chat we discussed: Christians journey from operator…
  continue reading
 
This week Chris meets Charles Gray, CRO at Paytronix.What does Paytronix do?Combining data and marketing automation in one unified dashboard makes it easy for you and makes it easy for your guests to engage with your brand while becoming loyal customers.Charles was in the UK visiting Paytronix customers so we grabbed him for a quick chat, during th…
  continue reading
 
This week Chris meets Robin Chiang, Vice President of Global Sales & Services at ⁠OpenTable.⁠ OpenTable is a global leader in restaurant technology, with product innovation at its core. Founded in 1998 and based in San Francisco, California, OpenTable now powers hospitality at more than 55,000 restaurants worldwide, connecting more than 1.5 billion…
  continue reading
 
This week Chris meets Dan Brookman & Sam Brown from Airship & Toggle. " We send 49 million emails a month, my job is to get to people out dining in hospitality" Dan Brookman. If you have not met these two before, well, you are in for a treat. We had great fun chatting about all things marketing & even managed a Mr & Mrs. Quiz at the end of the podc…
  continue reading
 
This week Chris meets Joel Satchi & Greg Gibbons. Joel is the co-founder of EmenuNow & Greg is the central operations director at The Big Table Group. During this episode we discuss, Joel's experience of traveling the world and experiencing hospitality in different countries but seeing the same customer service issues, Why Joel picked this industry…
  continue reading
 
Loading …

Quick Reference Guide