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The Contact Centre Podcast is designed to support industry professionals in improving call center performance and the wider customer service experience. We cover everything contact centre related and speak to the very best industry experts, enjoying fun, thoughtful conversations.
Listen on your daily commute, whilst walking the dog, or in the gym. UC Today provides bite size podcasts, bringing you all of the latest industry news, reviews and opinions from some of the market's leading thinkers. UCToday.com is the leading news and reviews platform for the Unified Communications industry. Thanks for listening, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in today's call center.
The Centre Pass Podcast is a weekly netball podcast dedicated to the Suncorp Super Netball League, recapping each round as well as covering international competition. Contact: centrepasspodcast@gmail.com
Listen to the latest sermons online via the Life Christian Centre podcast
Les interviews du blog Visionary Marketing
Welcome to the IDC TechTalk podcast series. Here we will be connecting with our leading analysts talking about trends and challenges faced by the IT industry today.
Learn how to implement voice first strategy and create world-class voice experiences with VUX World. Every week, we speak to industry thought leaders and practitioners on the three core pillars of voice: strategy, design and development. We share the deep details of how they do what they do, so that you can do what you do, better. See acast.com/privacy for privacy and opt-out information.
The Network Collective (TNC), the leading UK based network and telecoms consultancy, host Down The Wire Podcast. You can expect unique, vendor independent telecoms insight. TNC's CEO, John Waterhouse, and CTO, Craig Northveth, along with special guests, share our expert advice and real world buying behaviours from the network, telecoms and mobility industry.
This podcast is for process automation enthusiasts that connect listeners with automation gurus across the globe sharing their insights, knowledge and valuable opinions on topics related to Digital Process Automation, Robotic Process Automation, Artificial Intelligence and more. Join Shaun Leisegang and his guests to hear about all the latest developments in the Intelligent Automation space.
Conversations about Unified Comms with influencers that shape the industry. Each week, Dominic Kent hosts the Unified Comms Influencers podcast to get to know the people shaping the industry.
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
Fifi Box, Brendan Fevola and Nick Cody add more moments, more laughs and more Melbourne into your morning. Listen every weekday from 6am on Melbourne's 101.9 Fox FM or catch up with them here. Call anytime 13 10 60 or tweet us @fififevnick
Exploring Law in an engaging and scholarly way.
The Centre for Hebraic Insights teaches classes and seminars on the following subjects: Shadows of the Messiah (How Jesus/Yeshua can be seen through the Old Testament documents as the foreshadowing of the Messiah Early Christian Communities- (An in-depth look at the people, places and documents that started the conversations about Christianity and its earliest beliefs and practices. Also included is the Canonization Process of the New Testament documents, how they came into being seen as "ap ...
This podcast is a part of a series for, CBSE Class 10 Maths. We recommend that you take a look at our YouTube channel, to enter this new world of virtual learning at its best. || Youtube: Shiksha Abhiyan || t.ly/dN9j8 ||
Ex-British Paratrooper and history fanatic Bruce Crompton is on a mission and he believes the amazing deeds of forgotten war heroes can help him. Due to the ongoing pandemic, museums all around the world are in danger of closing. If that happens the history contained within them will be lost from the public forever. In this series, inspired by unique museum items and personal artefacts, Bruce narrates incredible tales from the Second World War. He hopes that by telling these true stories, re ...
Interested in staying safe online or a cyber security professional? Leading cyber security consultant and advisor, Beverley Roche talks to global experts, academics and researchers to provide insights on the issues impacting the cyber security profession and our connected life. If you're interested in updates on current professional practice or protecting your online experience against criminal or unauthorised access, this podcast will help you with tips to protect your online identity and data.
From the Archive is a British television blog that has an emphasis on British television preservation, restoration, archiving, and missing episodes of our favourite series. The podcast focuses on series generally from the 1950s to 1990s. If you have feedback or questions you would like to have read on the podcast or general inquiries, please contact us at feedback@fromthearchive.co.uk. This podcast is a co-production between From the Archive: A British Television Blog and Kaleidoscope. Thank ...
This podcast is a part of a series for, CBSE Class 10 Maths. We recommend that you take a look at our YouTube channel, to enter this new world of virtual learning at its best. || Youtube: Shiksha Abhiyan || t.ly/dN9j8 ||
Happy New Year!To kick off 2021, Miles welcomes back Neil Ward-Dutton and Jack Vernon to the podcast for another conversation around AI, looking at its uses within the contact centre.Toward the AI-Powered Contact Center, https://www.idc.com/getdoc.jsp?containerId=EUR147017320The Business Value of AI Use Cases in the Contact Center, https://www.idc.…
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VUX World
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Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research
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Dan joins us to share his insights on the most important recent developments in voice AI technology and how it's enabling business transformation, as well as some of the emerging trends we're likely to see unfold in 2021. Voice AI is disrupting all kinds of industries and providing opportunities for almost every and any business unit. None, perhaps…
By Life Christian Centre
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Fifi Box Hilariously Reviews The Conor McGregor MMA Fight
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See omnystudio.com/listener for privacy information.By Hit Network
By Life Christian Centre
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
"We need to get you back out there!" Is it time for Fifi to start dating again?!?
26:56
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Fifi Box: This Viral TikTok Can Help You Bust A Cheating Partner!
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Nick Cody's 2 Year Old Son Bit Another Kid And he Couldn't Stop Laughing
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
HIGHLIGHT - Fev’s Daughter Is Obsessed With Boys And He’s Genuinely Concerned
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
HIGHLIGHT - Fifi & Fev Dug Into Nick’s Past And Found Something SHOCKING!
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
"What's happening here?!?" Fev has an absolute MELTDOWN on air!
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See omnystudio.com/listener for privacy information.By Hit Network
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Visionary Marketing Podcasts
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5 idées force du livre « la communication digitale expliquée à mon boss »
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Voici 5 idées force tirées du livre « la communication digitale expliquée à mon boss » dans cette interview réalisée par Frédéric Canevet lors d’une conférence Web 2 Connect sur le sujet de notre ouvrage, et best seller, La communication digitale expliquée à mon boss. Je republie cette interview qui date de 2013 car, avec le recul, beaucoup de ces …
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
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HIGHLIGHT - Fev Got A Casual Invite To Party With Pamela Anderson And We Are Shook
1:39
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Fev has hit the BIG 4-0! Relive all the moments from our on-air celebrations!!!
19:56
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
HIGHLIGHT - Steven Seagal Refused To Send Fev A Birthday Message And You Won't Believe Why
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See omnystudio.com/listener for privacy information.By Hit Network
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Down The Wire Podcast
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How To Achieve Sustainable Remote Working
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TNC's CEO, John Waterhouse discusses how organisations can achieve sustainable remote working with TNC’s CTO, Craig Northveth in Down The Wire Podcast’s 5th Episode. A huge topic for the “next normal” is going to be how, where, and when employees work. In pre-pandemic times, the majority of employees worked from the office and organisations built t…
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LawPod
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Episode 78 - Informers and Transitional Justice
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In this podcast Prof Kieran McEvoy and Prof Mark Drumbl explore the intersections between informers and transitional justice, drawing on Mark and Dr Barbora Hola's research on informers in the former Czechoslovakia.By Queen's University - School of Law
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Fifi Accidentally Followed Someone To Their House Because She Liked Their Car
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
"It's not perks, it's a sackable offense!" What did Fev do that landed him in HOT WATER?!?
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Nick Cody Awkwardly Said "I Love You" To Naomi Watts
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See omnystudio.com/listener for privacy information.By Hit Network
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Visionary Marketing Podcasts
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Tendances IT 2021 : vers un automne de l’intelligence artificielle ?
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Quelles sont les tendances IT en 2021 ? Faire des prévisions technologiques n’est jamais simple (il n’y a qu’à relire cet exemple ici avec de belles prédictions — streaming — et des plantages mémorables — Facebook). Probablement encore moins dans les périodes troublées comme celle que nous vivons aujourd’hui. Alain Lefebvre n’hésite pas quant à lui…
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VUX World
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AI and the future of customer service with Noam Fine, Vonage AI
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With almost all call centres looking to us AI to automate an increasing number of conversations with customers, what does the future of customer service look like? And what's the future of work going to look like for your staff? What can you do today to prepare for an AI-first future, both from a customer experience and staffing perspective? Lots o…
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
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Fifi Box Got Rushed To The Hospital Over The Break
4:55
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Holiday DRAMA!!! Why did Fifi end up in hospital?!?
19:20
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See omnystudio.com/listener for privacy information.By Hit Network
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Eddie McGuire Hints At The AFL Starting Earlier This Year
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The Fifi, Fev & Nick Catch Up – 101.9 Fox FM Melbourne - Fifi Box, Brendan Fevola & Nick Cody
1
Pat Cash On Being Stuck In Hotel Quarantine Ahead Of The Aus Open
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By Life Christian Centre
Israel went through exile-captivity-ups and downs-as God secured His promises to bring them to the Holy Land-the rightful land of the People of Israel.Their example of grit and determination is given to us as a resounding proof of God's love-how He never changes. Our episode today covers exile and the different types of consciousness of the people …
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Visionary Marketing Podcasts
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Ne les appelez plus influenceurs mais créateurs de contenus
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Créateurs de contenus ! Voilà un joli vocable. C’est celui qui est choisi par les influenceurs interviewés par l’agence Reech. L’agence d’influence a mené une étude auprès d’environ 1 500 influenceurs fin 2020. Pour tout connaître de cette étude, j’ai interviewé Guillaume Doki Thonon, co-cofondateur de Reech, et co-auteur d’un livre sur l’influence…
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LawPod
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Episode 77 - Contact tracing apps and Data Privacy
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Arianna McBurney and Megan Burns talk to Professor Daithi Mac Sithigh about the contact tracing apps in the UK and their implications for data privacy law.By Queen's University - School of Law
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Visionary Marketing Podcasts
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La digitalisation des événements B2B : un luxe devenu nécessité
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La digitalisation des événements est à l’ordre du jour depuis de nombreuses années, mais ce qui paraissait un gadget ou une innovation est devenue une nécessité après cette annus horribilis qui a vu tant d’événements professionnels annulés. Malgré ces difficultés, Hervé Bloch a démontré avec ses Big Boss, qu’il n’y a pas de fatalité et que du chaos…
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UC Today News
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Collaborate with Spatial VR Meeting Spaces
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UC Today’s Rob Scott hosts Aaron Dence, Product Manager at Spatial.By Rob Scott
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UC Today News
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UCaaS Update: CallTower talks Microsoft and Cisco
21:54
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UC Today's David Dungay hosts William Rubio, Chief Revenue Officer, CallTower.By David Dungay
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Centre for Hebraic Insights
1
Revelation Leads to Deliverance-The Story of Joseph's Revealing
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Joseph-Yehuda-Jacob/Israel come together in a moment that sets into action the calling out of the Nation of Israel. The Revealing of Joseph is a huge event-and brings us to learn about the different consciousnesses that we must develop on our spiritual journey. There can be no deliverance without the steps seen and taught here in the end of the Boo…
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Visionary Marketing Podcasts
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Un glossaire critique du marketing B2B (et B2C)
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6:49
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Un glossaire critique du marketing B2B nous permet d’ouvrir l’année 2021, que nous souhaitons bonne à nos lecteurs. Ce glossaire, nous le préparons depuis quelques mois et le voici qui se construit sous les yeux des lecteurs. Il s’agit d’un travail qui va se poursuivre tout au long des prochains mois et qui va s’enrichir de nouvelles entrées, défin…
By Life Christian Centre
By Life Christian Centre
Former Special Forces Operative (and star of Channel 4's SAS Who Dares Wins) Jason Fox joins Bruce along with Royal Marines Colonel Nik Cavill to tell the story of this remarkable Commando Raid that started on Boxing Day 1941 Summary On the 27th December, 1941, in a small island town in the north Norwegian fjords, a German soldier crunched through …
By Life Christian Centre
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Visionary Marketing Podcasts
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Menace de disparition sur les centres de contact suite au Covid-19
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Les centres de contact pourraient bien à terme être menacés de disparition. Le Covid-19 a changé les expériences digitales des entreprises et des clients à un point tel que la nouvelle norme pour les centres de contact pourrait être tout simplement la disparition des centres de contact. Il y a quelques semaines, j’ai interviewé Adrian Benic, vice-p…
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Visionary Marketing Podcasts
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Zero-Trust et Digital Workplace : le travail a changé radicalement
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19:17
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Zero-Trust et Digital Workplace, ou comment ne plus faire confiance à aucun terminal ni utilisateur pour préserver la sécurité des données. Comment, en effet, protéger la Digital Workplace à l’heure où le télétravail forcé a renforcé les menaces de cybersécurité ? Le concept de Zero-Trust a justement pour but de remplir cette fonction. Pour mieux c…
By Life Christian Centre
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Visionary Marketing Podcasts
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Le progrès technologique est-il plus lent ou plus rapide que par le passé ?
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Nous sommes en ce moment dans une période d’effervescence du progrès technologique : le cloud et le Big Data viennent révolutionner nos usages informatiques, le smartphone et la tablette sont omniprésents et apportent l’Internet en mobilité, l’imprimante 3D va bientôt nous permettre de créer nos propres objets du quotidien, et le travail est en tra…
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The Spearline Podcast
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Spearline Podcast | Season 2 Episode 7: Colm Condon: Communicating with HR during a crisis
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In the latest episode of the Spearline Podcast, Josh and Kees are joined by Colm Condon of OD&C Advisory Services. We discussed the role HR has played for businesses during the COVID pandemic, the challenges teams have faced during remote working, how important it is for managers and supervisors to have regular contact and communication with their …
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UC Today News
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Re-Invite - Trending News about Slack, Amazon Web Services and Zoom
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In this new series aptly names Re-Invite, UC Today's Rob Scott is joined by David Dungay, Editor in Chief, who'll be talking us through some of our top stories from the Month.By Rob Scott
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Visionary Marketing Podcasts
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Comment convaincre votre DG de l’impact de l’influence marketing
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Convaincre son DG de l’impact de l’influence marketing n’est pas forcément une promenade de santé. Les langages sont différents, les problématiques aussi. Comme souvent dans les domaines de la communication et du marketing, il est difficile de montrer les impacts réels surtout que ceux-ci sont parfois le résultat de billards à plusieurs bandes. Pou…
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Centre Pass Podcast
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Centre Pass Podcast Fantasy Draft - Round 12 - Final picks and team overviews
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Join Jarrad Gardner, Sophie Taylor and Taylah Melki for the Centre Pass Podcast Fantasy Netball Draft! In round twelve, we make our final bench selections and go through our completed sides.
By Life Christian Centre
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Centre Pass Podcast
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Centre Pass Podcast Fantasy Draft - Round 11 - Fourth bench spot
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Join Jarrad Gardner, Sophie Taylor and Taylah Melki for the Centre Pass Podcast Fantasy Netball Draft! In round eleven, we make our next bench selections and go through our sides with only one pick remaining.
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LawPod
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Episode 76 - The origins of human rights at Queen's: student activism, the study of human rights law and the Human Rights Centre
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This episode discusses the history of human rights at Queen's, the potential and regret of student involvement in human rights movements, the role of university human rights centres, and the future of human rights research.By Queen's University - School of Law
