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Best Credit Union Board Of Directors podcasts we could find (updated June 2020)
Best Credit Union Board Of Directors podcasts we could find
Updated June 2020
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When people think about marketing departments, they often think about a group of people that create ads and brochures. But, according to Amy Herbig, the marketing department is, at its core, the “key communicator” for a credit union. And that is a very central and very important role as credit unions respond to the COVID-19 pandemic. “Everything th…
 
When Tim Green first heard—back in January—the news about the spread of COVID-19 overseas, he decided to lead his credit union to prepare for a scenario in which the disease would shut down the whole county where his credit union is located. He says he thought at the time that if the situation turned out to be less dire, his team would still benefi…
 
Early on in this show, Nick Coleman explains why he’s passionate about his work as the director of strategic relationships for Children’s Miracle Network Hospitals. He also describes the longtime support credit unions have offered CMNH. While those stories alone are compelling enough reasons to listen to this show, this episode of the CUES Podcast …
 
Being able to demonstrate a member-centric culture at your credit union during a crisis like the current coronavirus pandemic is evidence that you are customer-centric, Carrie Stapp says to lead off this episode. It’s “not just 'Are we friendly?' and 'Do we have the right technology?' but 'Are we really set up as an industry to help our members and…
 
When it comes to funding an executive benefits plan, choosing the right investment for the right person and your credit union means knowing both the needs of your executive and your organization’s risk tolerance, says Ramsay Ellis, executive benefits specialist with CUESolutions Platinum provider CUNA Mutual Group, Madison, Wisconsin. Knowing your …
 
True or false? The asset size of a credit union largely dictates the success of a security and education awareness program. According to CUES podcast guest Ray Murphy, CRISC, this statement is definitely false. “Regardless of size, each credit union can have a world-class information security program,” he says in this episode. Chief information sec…
 
Stephen Comer believes simplifying the work of his company’s credit union clients so those client CUs can, in turn, make life easier for their members. Director of financial services and insurance sales at Hyland Software Inc., Westlake, Ohio, Steve Comer talks in this episode about how to better connect all the “core systems” in a credit union to …
 
Using data from the CUES Executive Compensation Survey is a great way to benchmark your credit union’s base salary and bonus packages—and make sure you’re paying within the strategy your organization has set forth, says Michael Becher, CPA. Some credit unions decide to pay at the market average, explains Becher, vice president of Industry Insights,…
 
2018 CUES Distinguished Director James Sackett joins the show to discuss his own onboarding as a millennial director at $1.3 billion Firefly Credit Union, Burnsville, Minnesota—and to offer additional ideas you can use for your own efforts. Now vice chair of the board at Firefly CU, Sackett’s interest in credit unions started early. His father was …
 
This episode’s guest has a professional mantra that aligns well with CUES’ mission of developing credit union CEOs, executives, board members and future leaders. Eric Earle, executive benefits advisor for CUESolutions provider CUNA Mutual Group, Madison, Wisconsin, says the idea he lives by in his work is: “People make good decisions when they’re w…
 
Jimese Harkley, CUDE, CUES’ VP/membership, previously our guest on episode 67, returns to the show to talk about the 90-day free trial of CUES Unlimited membership that’s available through Oct. 31 to HR and training professionals. The free trial is designed to boost knowledge about what CUES membership benefits can do for your credit union CUES’ 20…
 
A lot of work and preparation goes on before a credit union board interviews a candidate it is considering as a possible next CEO. The board has considered multiple resumes, decided what questions to ask (and which director will ask them), and oftentimes spent time consulting with an executive search consultant. The candidate has gathered a wealth …
 
Many mainstream credit unions have long thought that community development financial institution status wasn’t something they could or should consider. Our guest, Jamie Strayer, ICUDE, would beg to differ. Founder of CU Strategic Planning, Tacoma, Washington, Strayer says CDFI status is a great thing for CUs’ ROA, members and communities, as well a…
 
Our guest, organizational scientist Jerlando F. L. Jackson, Ph.D., lives by the mantra, “Organizations are made up of people. It is the people and their decision-making that we want to change.” The Vilas distinguished professor of higher education and the director and chief research scientist of Wisconsin’s Equity and Inclusion Laboratory at the Un…
 
The focus of credit union contact centers has changed a lot in 20 years. While once they emphasized helping members perform transactions, today they focus on helping members deepen their relationships with their credit unions. Our guest in this episode is Terri Panhans, VP/contact center solutions for CUES Supplier member Harland Clarke based in Sa…
 
The lead faculty of the 2019 CUES School of Strategic Marketing joined the CUES Podcast recently to discuss marketing through the lens of their specialties. In this episode, Amy Herbig, Anthony Burnett and James Robert Lay talk about everything from paper brochures to physical branches to digital delivery. They respond to host James Lenz’s “outrage…
 
Jen Kuhn, CEO of Servistar Consulting, Franklin, Tennessee, describes how the good behavior of leaders and managers is key to employee engagement, which in turn is key to the success of credit unions. In this episode, she describes leadership behaviors that promote engagement—and those that promote disengagement.…
 
Why did CUES restructure its memberships for 2019? According to Jimese Harkley, CUDE, the change was made for two key reasons: to simplify membership and to enable more credit union leaders and potential leaders to benefit from CUES membership. Learn all about it in this episode of the CUES Podcast, also available on CU Management magazine’s podcas…
 
In this show, Lynette Cupps, CIE, VP/organizational Development with $1.3 billion MAX Credit Union in Montgomery, Alabama, describes her excitement at being named 2018 CUES Next Top Credit Union Exec. Cupps also talks about her project—how to support non-profit organizations by partnering to provide training for their staff and volunteers; this yea…
 
In this show, Kathleen O’Connor, Ph.D., defines what employee engagement really means. An associate professor of management at the S.C. Johnson Graduate School of Management at Cornell University and a visiting faculty member at London Business School, O’Connor also defines a framework for how to think about engagement. She explains why engagement …
 
A charitable donation account is a tool some credit unions use to be more strategic with their charitable giving. These accounts can help credit unions have more funds available to donate while also strengthening the credit union’s financial situation. In this episode, CUNA Mutual Group Executive Benefits Specialist Andy Roquet describes two steps …
 
To use analytics to create an exceptional member experience, credit unions need to know the potential impact of using descriptive, predictive and prescriptive data. SVP/Sales and Solutions Consulting for CUES Supplier member PSCU, Brian Scott talks in this episode about how data forms the foundation of the member experience —and can guide CUs on th…
 
If you chase perfection in something, you might just catch excellence. John Pembroke describes how the newly restructured CUES memberships will help CUES members--and therefore their credit unions--reach their full potential. He also talks about three key CUES events coming up in the next few months.…
 
Due diligence is a good idea before any credit union purchase. But the National Credit Union Administration actually requires a formal pre-purchase analysis before you buy investments to fund your employee and executive benefits plans. How is this best done? In this podcast, CUNA Mutual Group’s Greg Smyth gives insights and guidance.…
 
In this episode, we will discuss how credit unions can gain trust by providing solutions, the value of research, and the best practices to follow when it comes to your credit unions reputation and building business. Lisa is CUES’ Senior Editor. Sharon is Public Relations Manager at Delta Community Credit Union.…
 
In this episode we’ll hear how David and Andy lead two institutions to come together to provide enhanced value and service to their members, enhance career opportunities for their coworkers, and bring economic strength to their communities. David Leusink is CEO of 4Front Credit Union. Andy Kempf is President of 4Front Credit Union.…
 
In this episode, we will discuss the basic scope and applicability of the new ASU 2016-01 rule, Impacted investments and investment alternatives, and what this means for your CU. Bryan is principal of financial institutions at CliftonLarsonAllen. John is director of executive benefits at CUNA Mutual Group.…
 
In this episode, we will discover the keys to any successful program, types of training and resources needed to succeed, and the learning opportunities offered in the CUES School of Business Lending series and Business Lending for Directors Seminar. Jim is co-founder, chairman and CEO of Hipereon Inc., and speaker for CUES’ business lending offerin…
 
In this episode, we will discuss how to influence decision-making in the boardroom, understand the issues that arise when making decisions, and how to combat an underperforming board. John is associate professor, teaching stream at Rotman School of Management, at the University of Toronto as well as faculty at CUES Governance Leadership Institute.…
 
In this episode we will examine the roles of the board, the cost of poor leadership, the current executive benefit trends, and an example of what it looks like when “things go right” and “when things go wrong”. Chris is an executive benefits consultant at O.M. Financial Group.By CUES
 
In this episode, we will discover how the provision of the excise tax can greatly impact credit union organizations, considerations for reviewing and implementing compensation programs, and an industry perspective on what credit unions are doing to curtail this tax. John is director of executive benefits at CUNA Mutual Group.…
 
In this episode, we will discuss why succession planning so critical to the future success and sustainability of credit unions, how to successfully involve senior leadership and boards in effective succession planning, and strategies for simplifying succession planning and leadership development practices for success. Robinson is principal of Inter…
 
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