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Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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The Defence Connect Podcast Network hosts a unique series of podcasts, featuring discussions with key enablers from across the Australian defence industry. The podcasts provide the perfect blend of business intelligence and insights from a range of guests, which include government officials, ADF personnel, industry stakeholders, and members of the academic community. By aligning ourselves with the ADF and the Commonwealth government, we are uniquely placed to deliver a dynamic 360° platform ...
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When you understand strategic relations you can position yourself in any market to create and keep profitable customer. This is done not by taking advantage of anyone, but instead by increasing your service to them. Discover self-marketing insights that increase your influence, earnings, and value in a marketplace.
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The Pivot with Ken Evans

APEX Public Relations Inc.

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Looking to push the marketing envelope? Want to find new ways to evolve your brand? Or simply want to hear those best in market speak to communications? Tune in to one of Canada’s top marketing and communications podcasts with host Ken Evans as he speaks to innovators, brand guru’s, PR pros, and industry experts.
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Established in February 2008, Sprott Money Ltd. is a leading precious metals dealer selling gold coins, silver coins and bullion bars online and over the phone. As one of Canada’s largest owners of gold and silver bullion, the company’s goal is to facilitate ownership of precious metals no matter how big or small the portfolio. Since its inception Sprott Money Ltd. has prided itself on superior customer relations, providing its clients with only the highest quality bullion products in additi ...
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Successful entrepreneurs begin with the support of a few #earlybelievers. Gopi Rangan, founding partner at Sure Ventures, interviews venture capital investors in the Silicon Valley and beyond. Guests share insider stories on how they invest in early stage startups. Do you want to learn from real-life challenges, inspiring missions and important decisions by CEOs, founders, VCs, angels, and advisors? Listen to https://podcast.sure.ventures.
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PR Safari

Center for Public Relations (CPR)

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Embark on an exciting adventure with "PR Safari" by CPR, the podcast that immerses you in the dynamic realm of PR in Africa. Our knowledgeable guides offer insider perspectives, hands-on advice and thorough examinations of the latest PR developments and methods across the continent. From navigating the intricate PR landscape to adopting innovative strategies, "PR Safari" is your definitive compass to triumph in African PR. Whether you're an experienced PR expert or new to the field, come alo ...
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Welcome to Unicorny, a podcast about the business and practice of marketing, how it creates value, who's doing it well, and how marketing helps businesses win the future. Unicorny seeks to answer the question: how do I create value for my business? We speak to CMOs, CEOs, CFOs, venture capitalists, private equity leads, consultants, influencers... anyone that can provide clues to finding and unlocking value. This podcast uses the following third-party services for analysis: OP3 - https://op3 ...
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Your School Communications Scoop covers topics and best practices for K-12 schools. Whether it is tips for improving school customer service, strategies on how to market your school, or ways to use your school website and social media to build a respected school brand and increase enrollment, you'll find proven, effective advice from the experts at School Webmasters, LLC.
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The CX Podcast

Steven Van Belleghem

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Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology. Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
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School Leader Soundbites is a podcast dedicated to empowering K-12 leaders with the latest insights and strategies in marketing and communications. Hosted by Veronica V. Sopher, a seasoned expert in the field, this podcast is your go-to resource for enhancing your school's communication strategies and making a meaningful impact in your community. School Leader Soundbites is sponsored by K12 Insight. Find me at: https://www.veronicavsopher.com/ Social: @VeronicaVSopher K12 Insight partners wi ...
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Hey there! I'm Steve Hutt, the host of eCommerce Fastlane – your go-to podcast for proven strategies and actionable insights to accelerate your Shopify store's growth. As a seasoned ecommerce entrepreneur, I'm passionate about empowering online retailers to boost traffic, conversions, and lifetime customer value. One reviewer described the show as having an "impressive level of content that is accessible for beginners, but even more rewarding for deep e-commerce experts who want to get into ...
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From discussions about industry experience and customer relations to internal culture and leadership updates, the AizeTalk podcast keeps you updated on all things Aize
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The Marketing McCants Podcast: Build Your Business is hosted by Cheryl McCants, Founder & CEO of the award-winning communication, marketing, and public relations firm, Impact Consulting Enterprises. In this podcast, Cheryl identifies problems that women business owners face and walks her audience through various pathways to come out on top. Cheryl and various guests will share tips designed to help you market yourself, and gain the skills to be your own boss inside and outside of the busines ...
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Beauty and the Biz

Catherine Maley, MBA

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Learn the Tactics and Strategies to take your Cosmetic Practice to the Next Level. Catherine has helped many practices double or even triple their revenue, all while creating a magnetic environment that encourages word-of-mouth referrals and repeat patients. Her proven, dynamic approach to marketing, advertising, sales and customer relations has been continually developed and refined for over 40 years. Starting as an interdisciplinary Staff Coordinator with the Illinois State Medical Society ...
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Focusing on motivation employees, creating amazing customer service and increasing revenue. No mater what industry guest relations and customer service are key to a businesses success and longevity. Support this podcast: https://podcasters.spotify.com/pod/show/milehighradio-industry/support
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The Art Of Hospitality

The Business Blacksmith

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Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketin ...
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Aglowid's Podcast

Aglowid IT Solutions

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This is Aglowid's podcast, please have fun listening and give feedback :) Aglowid is a trusted Web & Mobile App Development Company with a motto of turning clients into successful businesses. We provide next-gen IT solutions, incorporating research-based insights for enhancing the customer-brand relationship.
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Favor is a customer Relations personnel by day. An author/writer, worship leader, and talkative every other time. Here on The Gist With Favour; she shares her thoughts on spirituality, Relationships and more...
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The Leasing Guy Podcast Show was founded to provide information to fellow Leasing Specialist, Property Managers, Leasing Managers, Maintenance Managers, Activity Directors, and Resident Relations Representatives. Learn more about closing sales, building relationships with your prospects, networking, sales strategies, and customer service. Join Alex Ocampo and his special guest as we discuss topics, tips and techniques designed to make you a more confident and successful team member at your r ...
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Community Signal is a podcast for experienced online community professionals, including those working in audience engagement, association management, developer relations, moderation, trust and safety, and more. It's released every two weeks and hosted by industry veteran Patrick O’Keefe. This is a very community-focused program. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is a set of tools. Community is a strategy you apply to thos ...
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An inside look into how leading entrepreneurs, executives, and journalists are bringing cannabis into the mainstream. Join host Rosie Mattio, founder of MATTIO Communications, for unfiltered conversations about the highs and lows of growing a business in this rapidly changing industry.
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Your Brand Amplified

Anika Jackson, Bleav

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Welcome to Your Brand Amplified® – the podcast that takes you behind the scenes of successful businesses, exploring the minds of entrepreneurs, business leaders, marketers and sales experts. I'm thrilled to be your host, Anika Jackson, and I'm on a mission to uncover the stories, strategies, and secrets that have propelled these individuals to success.🎙️ **Discover Inspiring Stories**: Tune in to hear the captivating journeys of our guests. From humble beginnings to industry titans, each epi ...
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Dan and Nicole Ratner are a power couple in the association world leading organizations to achieve record growth in membership and plan highly efficient events over their 36 combined years in the industry. After climbing to the highest levels of leadership in multiple organizations, they both made the unusual choice to step off the corporate ladder and put family first. Throughout this podcast, you’ll hear how they help non-profit and for-profit businesses move from incremental growth to exp ...
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Welcome to the podcast about luxury car rental business in Dubai. Selection and procurement of fleet, marketing, sales and customer relations, insurance and other business processes. We are a team with experience in this business, developing an aggregator of luxury car rental offers in Dubai – https://rent-a-car-dubai.com/
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The BLDG Tomorrow Show is a construction & design podcast focusing heavily on the entrepreneurial side of the construction industry. I speak to guests about topics including sales & marketing, estimating, pre-construction, operations, leadership, career development, more.
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Water and wastewater utility managers provide the leadership needed to deliver vital services that protect public health and support the vitality of our communities, environment, and economy. Today’s water sector utilities face a broad range of complex challenges, including staff turnover, rising costs, aging infrastructure, regulatory requirements, customer expectations, and changing technology. This podcast will provide information about the Five Keys to Management Success, Leadership and ...
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The National Association of Landscape Professionals, Young Professionals Network Podcast powered by STIHL. The best podcast for the Green Industry! Each week our hosts and guests discuss the topics that matter most for landscape professionals, including career advancement, hiring, professional development, retention, sales, operations, and more! Growing in the Green Industry is produced by NALP's Young Professionals Network. Learn more at www.landscapeprofessionals.org/youngprofessionals
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The Mason Duchatschek Show

amohumancapital@gmail.com (Mason Duchatschek)

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The host, Mason Duchatschek, is an Amazon.com #1 bestselling author of multiple books including People Matter Most and Inclusive Leadership. His ideas have been featured in Selling Power Magazine, Entrepreneur Magazine and The New York Times. Discover secrets of leadership, management and human potential in the workplace! Mason leads discussions and interviews on a wide range of best practices and business topics related to: employee engagement, employee selection, employee development, empl ...
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Whether you're looking to buy, sell or learn more about Canada's hottest real estate market, On the Market helps to answer your questions with Asif Khan real estate broker and owner of Remax Prime Properties. Asif has more than 25 years of experience and brings you York Region's only radio real estate show.
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The Smartest Podcast

John "ColderICE" Lawson

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The Smartest Podcast with John "ColderICE" Lawson is the show with some of the smartest, most successful individuals in business. His guests share their knowledge and experience on a variety of topics, ranging from marketing and sales to finance and investment. Lawson's thoughtful questions and insightful comments help his listeners learn from the best in the business world. The Smartest Podcast is a must-listen for anyone who wants to be successful in business. Every episode is packed with ...
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Conversations are behind the biggest business results. Conversations help form the best business relationships. Everything starts with conversations. Sales trainer Wendy Harris is “Making Conversations Count” each week on her award-nominated podcast (2022 British Podcast Awards 'Bullseye' nominee!) Wendy’s helping you benefit from honest, relatable conversations with business leaders and entrepreneurs - it's the ultimate 'how to' podcast. Sales, marketing, customer profiling and identifying ...
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In this host episode of Growing in the Green Industry, Brett and Skyler celebrate kicking off the 5th season of the podcast! The hosts talk about the challenges they have faced over the spring months with weather challenges and the importance of staying ahead of the conditions and being proactive with clients about theirproperties. They talk about …
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Welcome to School Leader Soundbites, a podcast dedicated to empowering K-12 leaders with the latest insights and strategies in marketing and communications! Today, we're talking about being New To The C-Suite? How Are You Showing Up? Be Authentic -Not showing up authentically is one of the biggest mistakes we can make -Bring your authentic self to …
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Richard Villasana Helps Reunite Foster and Immigrant Children with Their Families In this episode, Dr. Tami Patzer talks with Richard Villasana, the founder of Forever Homes for Foster Kids. Richard is a leading international authority on immigration issues and foster families, with more than three decades of experience. Richard has been featured o…
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Overcome Impostor Syndrome and Rediscover Your Inner Light with Gloria Grace Rand In this episode, Dr. Tami Patzer talks with Gloria Grace Rand, a holistic business guide and bestselling author of the book “Live Love Engage: How to Stop Doubting Yourself and Start Being Yourself.” Gloria, known as the “Light Messenger,” has more than 15 years of ex…
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Tyrone Clark is a national speaker, an educator, a mentor, a teacher, a financial advisor, a sales and marketing consultant, an author, and a serial entrepreneur. Tyrone has had an amazing career that has touched thousands of lives. Tyrone has been on the advisory board of numerous insurance companies. He’s designed several insurance products, writ…
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Kevin and Christina, a couple of Colorado folks who know what it’s like when things get tough. Kevin grew up in North Denver, and Christina in Thornton. Life can throw some real curveballs, especially when it comes to keeping a roof over your head. But they also know the pain of uncertainty and loss. Kevin’s family faced the heartbreaking reality o…
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Ever wondered how a sudden layoff could be the best thing to ever happen to you? Join me, Anika Jackson, as I chat with Feras Alhlou, a formidable entrepreneur who turned an unexpected job loss into a thriving series of startups. Feras opens up about the heartbreak of losing his VP role in Silicon Valley and how leveraging his network led him to co…
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Welcome to another episode of eCommerce Fastlane. Today, we're excited to have Emmett Kilduff, The Co-Founder and CEO of The Fortia Group. Emmett brings a wealth of experience and a unique perspective on the art of deal-making in the e-commerce world. He emphasizes the importance of taking a slower, more thoughtful approach to attract potential buy…
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Protecting Your Creativity: Zen Wasame Shares Insights on Intellectual Property In this episode, Dr. Tami Patzer talks with Zen Wasame, an intellectual property expert and the driving force behind the Artworks training program – the only ABA-approved postgraduate legal incubator and Residency program. Zen is here to shed some light on the importanc…
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Terrina Taylor Shares Insider Secrets to Merchant Services and Payment Processing In this episode, Dr. Tami Patzer talks with Terrina Taylor, an expert in merchant services specializing in merchant accounts and credit card processing equipment. With her extensive knowledge and experience, Terrina offers businesses a superior alternative to generic …
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Debra Banks Shares the 8 Pearls for a Successful Business Plan In this episode, Dr. Tami Patzer talks with Debra Banks, the founder of Biz Aim Academy, about the importance of having an actionable business plan for businesses of all sizes. Debra Banks has a rich background in finance, an MBA, and over 30 years of corporate experience. She has dedic…
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Ignite Your Authentic Spiritual Self with HSP Coach Barbara In this episode, Dr. Tami Patzer talks with HSP Coach Barbara, an exceptional transformation coach, speaker, and author who specializes in helping highly sensitive people (HSPs), empaths, intuitives, and spiritual entrepreneurs embrace their true selves and create fulfilling, profitable li…
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Dee Bowden Shares Her Proven Framework for Collecting Outstanding Invoices In this episode, Dr. Tami Patzer talks with Dee Bowden, the author of Collect the Cash. Dee has an impressive track record, including collecting $6 million in outstanding invoices in just 60 days – all while working part-time. She has also been featured in Forbes, solidifyin…
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Discover the keys to effective product positioning with April Dunford, one of the leading experts in the field. In this episode, April reveals how to harness the power of internal knowledge to understand competition, customer needs, and the value of your offerings. Learn why traditional customer feedback can mislead and find out the right questions…
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