Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.
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A show where we learn about and share everything concerning long range shooting and custom rifle building. To support the show don't forget to visit our Patreon Page, We really appreciate all the members who help support the show. Brought to you by Wolf Precision, Inc. and your host Jamie Dodson. Visit out website at www.wolfprecision.net
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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A podcast for visionaries, entrepreneurs and people who dream big. We talk about getting real with yourself, doing the hard work and we share some insights and lessons learned along the way.
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This is our weekly talk show focused on all things customer support.
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In modern business, success is measured by growth. But how should businesses enable themselves to efficiently grow? There are so many answers to that question that it can make you feel crazy! The Growth Enablement Madness Podcast, hosted by BrainSell Founder Jim Ward, offers a go-to source for growth enablement strategies, stories, and technologies.
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Live Chat with Jen Weaver is your go-to resource for quick, actionable insights into customer support operations. Designed for decision-makers on support and services teams, we deliver bite-sized episodes that dive into a single solution, showcasing the tech stacks and workflows top support pros use to tackle challenges and optimize their customer and team experience.
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Real English Conversations Podcast - Learn to Speak & Understand Real English with Confidence!
Real English Conversations: Amy Whitney & Curtis Davies - English Podcast
Welcome to the Real English Conversations podcast, your ultimate destination for immersive English learning! If you're eager to elevate your English proficiency beyond the basics, you've landed in the perfect spot. Our mission is to empower you to master listening, speaking, and comprehending English in real-world scenarios, regardless of your location. From casual discussions to professional dialogues, we cover a wide spectrum of topics, ensuring you're prepared for any context. Learning wi ...
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JPR's live interactive program devoted to current events and newsmakers from around the region and beyond.
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Welcome to the Dog Grooming Business Help & Support podcast, your go-to resource for everything you need to succeed in the dog grooming industry. Whether you're an aspiring business owner looking to start your own grooming business or a seasoned professional aiming to refine your business skills, mindset and expand your clientele, this podcast is here to offer valuable insights, practical tips, and expert advice. Join us as we delve into a variety of topics essential to running a successful ...
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Buzzcast is a roundtable discussion about podcasting from the people at Buzzsprout. We'll cover current events and news, podcast strategy, tools we are using, and dip into the Customer Support mailbag to test our podcasting knowledge. If you want to stay up-to-date on what's working in podcasting, Buzzcast is the show for you.
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Being successful in business, farming, or life means overcoming new challenges everyday. Join Precision Planting's Product Support team as we deliver new learnings and unpack deeper understanding with each episode. We will be interviewing, investigating and sharing our conversations from customers, engineers, dealers, sales managers, product support and more. Smarter Every Season is the premiere Precision Planting podcast for anyone excited to follow along and learn with us.
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CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
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Welcome to Bollivapes! Canada’s best vape shop online, where you can explore one of the leading vape stores online in Canada. We provide a vast selection of high-quality vape products, from modern e-cigarettes and vape pods to an extensive variety of flavorful e-liquids. Trust us as the cheapest online vape store in Canada for amazing merchandise and exceptional customer support. Discover why we’re recognized as the best online vape store in Canada with free shipping. Shop now at vape stores ...
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White Noise and Sleep Sounds (12 Hours)
White Noise and Sleep Sounds (12 Hours) to Sleep | Study | Relax | Soothe a Baby
White Noise and Sleep Sounds (12 Hours) is the world’s best and fastest-growing sleep sound podcast, where we’ve helped millions of listeners find it easier to achieve deep sleep, study, relax, focus, meditate, mask unwanted noise, and overcome anxiety. --- Our White Noise, Pink Noise, Brown Noise, Nature Sounds, and many other custom Sleep Sounds offer 12 hours of continuous calm to help you sleep💤and find your inner peace🙏 --- ❗ ❗ To support this podcast and unlock all the ad-free and intr ...
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Find answers to common questions or connect with SBCGlobal customer service for various issues. For phone support, call 1-888-634-1444 or use the online chat option. • To contact SBCGlobal support, you have several options: 1. Phone Support: • 1-888-634-1444 (U.S.) • 1-800-288-2020 (Toll-Free) • 1-872-204-5959 (Alternative). 2. Live Chat: • Visit the AT&T Mail Support Page and select the Live Chat option to connect with a support agent in real-time. 3. Email Support: • Send an email to suppo ...
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Find answers to common questions or connect with BellSouth customer service for various issues. For phone support, call 1-855-666-7787 or use the online chat option. • To contact BellSouth support, you have several options: 1. Phone Support: • 1-855-666-7787 (U.S.) • 1-800-288-2020 (Toll-Free) • 1-872-666-1966 (Alternative). 2. Live Chat: • Visit the AT&T Mail Support Page and select the Live Chat option to connect with a support agent in real-time. 3. Email Support: • Send an email to suppo ...
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Our blog and podcast offer print and marketing industry insights based on our 30+ years of experience. Located in Burlington, New Jersey, we provide a full range of print and marketing services including Graphic Design, Website Design & Managed Hosting, Content Writing, Political Marketing, Offset and Digital Printing, Custom Apparel, Promotional Products, Direct Mail, Warehousing & Print Fulfillment and so much more. #YesWeDoThat
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I turned around to see a masked man pointing a gun at me. It was just the beginning of a series of events, including robbery and abduction, which changed my life forever. I Need Blue, hosted by Jen Lee, is a podcast series featuring lived-experiences from survivors of life events. I NEED BLUE creates space for survivors of trauma to feel they BELONG, are LOVED, UNDERSTOOD and EMPOWERED! I called 9-1-1 and they provided me with life-saving directions to help my customer who was having a medic ...
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Brought to you by Help Scout's Mat Patterson, The Supportive is a new monthly show for the customer-centric leaders of today and tomorrow. Tune in for tons of customer experience insights, practical tips, expert advice, and a bit of fun. (Also dad jokes).
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A weekly business related podcast hosted by Nick Bramley CEO of IMPACTUS Group. Whilst Nick himself is an engaging Host, the Impact Sessions Podcast comes to life through the quality of the guests Nick is able to attract. Interviews with interesting, engaging and expert guests from all sorts of fields and sectors sharing their real world experiences on everything from; Sales Marketing Leadership Culture People Wellness & Well-Being Strategy Innovation Inspiration Customer Focus Communication ...
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Customer support is not a hard concept. Someone has a problem and it’s your job to fix it and make them happy. Not just satisfied but happy. Here's how.
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Welcome to The Surrogacy Scoop: Your Guide to Surrogacy and Egg Donation, a podcast brought to you by Patriot Conceptions, a veteran-founded surrogacy agency committed to helping military families and intended parents have children through compassionate surrogacy support, where we demystify the world of surrogacy from the clinical, family and surrogate perspective.
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PeerView (PVI) is a leading provider of high-quality, innovative continuing education (CME/CE/CPE and MOC) for clinicians and their interprofessional teams. Combining evidence-based medicine and instructional expertise, PeerView activities improve the knowledge, skills, and strategies that support clinical performance and patient outcomes. PeerView makes its educational programming and expert-led presentations and symposia available through its network of popular podcast channels to support ...
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Get the inside look at how startup founders and entrepreneurs used Acquire.com (formerly MicroAcquire) to sell their startup or buy an online business. Learn tips on how to vet sellers/buyers, justify valuations, negotiate terms, handle due diligence, asset transfers, escrow, post-acquisition support, and more!
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SYMPATICO Customer’ Support +44(808-178-2987)Phone’ Number What Is The SYMPATICO Customer’ Support Phone’ Number? What Is The SYMPATICO Customer’ Support Phone’ Number? Assuming you are referring to AT&T/SYMPATICO, the customer service number is How to Contact SYMPATICO Customer’ Support Phone’ Number
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Taking Customer Support to the Top. Hannah Steiman, President of Peak Support, interviews CX industry leaders to discuss how to achieve success in an ever-changing market.
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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KUER’s award-winning interview show explores the world through deep thinkers who host Doug Fabrizio asks to think even deeper. Join writers, filmmakers, scientists and others on RadioWest: A show for the wildly curious.
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A podcast to where we share tips and encourage customer service personnel’s to be exceptional in their service delivery to create a great customer experience
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SBCGLOBAL have expanded throughout in recent years. But the SBCGLOBAL Customer Support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your SBCGLOBAL or SBCGLOBAL account, then fret not! You can establish contact with the expert team of SBCGLOBAL by dialing up the SBCGLOBAL Customer”Support Phone Number, ++1 877-852-4730 US/CA
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TUTANOTA Customer’ Support +44(808-178-2987)Phone’ Number What Is The TUTANOTA Customer’ Support Phone’ Number? What Is The TUTANOTA Customer’ Support Phone’ Number? Assuming you are referring to AT&T/TUTANOTA, the customer service number is How to Contact TUTANOTA Customer’ Support Phone’ Number
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Stay current on JavaScript, Node, and Front-End development. Learn from experts in programming, careers, and technology every week. Become a supporter of this podcast: https://www.spreaker.com/podcast/javascript-jabber--6102064/support.
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Yes, there is a phone number for BellSouth email support. You can reach BellSouth customer service by calling 1-855-666-7787 or 1-800-288-2020. These numbers are available 24/7 to assist you with any issues related to your email account, such as account setup, password resets, and technical troubleshooting. Other options include email at support@bellsouth.net or using the live chat option on the AT&T support website.
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Yes, there is a phone number for SBCGlobal email support. You can reach SBCGlobal customer service by calling 1-888-634-1444 or 1-800-288-2020. These numbers are available 24/7 to assist you with any issues related to your email account, such as account setup, password resets, and technical troubleshooting. Other options include email at support@sbcglobal.net or using the live chat option on the AT&T support website.
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#ProdMgmtTalk Professionals forwarding the movement for product excellence by design. Discussions about the art, craft and discipline required for products that contribute value. All aspects of customer development, user experience, product innovation, design, development, marketing and scaling. @ProdMgmtTalk Founded by @CindyFSolomon talking with thought leaders from Silicon Valley and beyond. @StartupProduct @ProductSummit Syndicating The Everyday Innovator with Chad McAllister.
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Welcome to our podcast! Craftsmanship is a not-for-profit, multimedia magazine focusing on in-depth profiles of intriguing artisans and innovators across the globe — the movers and makers who are creating a world built to last. To support this project, please consider making a donation — it's tax-deductible! www.craftsmanship.net/donate
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Create a solid business as a musician by building an engaged fan base and tapping into multiple streams of income. Learn up-to-date music marketing tactics to grow income streams in 4 essential areas: recording music & releasing music, music performing & livestreaming, freelance opportunities for musicians (music teaching, session work for musicians, custom songwriting & more) and recurring revenue for musicians (fan support, Patreon, affiliate income for musicians and more). Join host Bree ...
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OUTLOOK have expanded throughout in recent years. But the OUTLOOK Customer support Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with your OUTLOOK or OUTLOOK account, then fret not! You can establish contact with the expert team of OUTLOOK by dialing up the OUTLOOK Customer support Phone Number +44 808-178-2987 US/CA and let them solve your issues easily!
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This is a raw and unfiltered look into the pu$$ification and state of the restaurant industry as a whole, powered by longtime friends Chef/Owner Antonio Caruana and former bartender turned News Anchor/TV Host Kristen Crowley. Representing all aspects of the industry from the front to the back of the house we will dig into the juiciest stories and pull from decades of experience in one of the sexiest and most exciting industries in the world...the food and beverage industry. From internationa ...
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MS OFFICE have expanded throughout in recent years. But the MS OFFICE Customer support Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with your MS OFFICE or MS OFFICE account, then fret not! You can establish contact with the expert team of MS OFFICE by dialing up the MS OFFICE Customer support Phone Number +1 866-688-9269 US/CA and let them solve your issues easily!
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The Great Dane Society is an actual play Call of Cthulhu podcast, featuring an amazing cast of characters. Join the Great Danes Saturday nights at 6:00pm pst at https://twitch.tv/QuestsandChaos or on VOD at https://youtube.com/QuestsChaos. Music Licensed through http://www.premiumbeat.com, Epidemic Sound, and Custom created by Allen Strickland. Support The Channel Join our Patreon - https://www.patreon.com/questsandchaos Order the Deck of Inspiration - https://shop.questsandchaos.com Buy wit ...
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Jessica Rose is a serial jewellery business owner and the Founder of multi-award-winning London Jewellery School and Jewellers Academy. Having helped over a million people learn jewellery-making, she passionately believes anyone can have a successful business making and selling things they love. Each week, you'll hear tips, support and practical advice on how to launch your jewellery or handmade business as well as inspiring interviews.
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For McAfee customer service number, call 2029602084. Support is available 24/7 to assist with antivirus software installation.
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OUTLOOK Customer Support (800) 747-2725Phone’ Number What Is The OUTLOOK Customer Support Phone’ Number? What Is The OUTLOOK Customer Support Phone’ Number? Assuming you are referring to AT&T/BELLSOUTH, the customer Support number is How to Contact OUTLOOK Customer Support Phone’ Number OUTLOOK is a leading provider of telecommunications and internet Supports. They offer a wide range of products and Supports to their customers, including Customer Support. If you need to contact OUTLOOK Custo ...
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A Day in the Life of a Support Operations Analyst
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In this episode of The Ticket, Customer Support Operations Analyst at Intercom, Kevin Furlong discusses his critical role, focusing on the balance between proactive and reactive work, the importance of data-driven decision-making, and the ongoing need for optimization in customer support tools. Kevin shares insights with Bobby Stapleton, Snr. Direc…
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NotebookLM Proves Even Robots Hate Being Interrupted
11:49
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Send us a text Alban and Kevin are diving into the hilarious story of Google’s NotebookLM and its AI podcast hosts who got a little annoyed when interrupted. Due to snarky comebacks like “I was getting to that” and "as I was saying", Google had to teach its AI to be a bit more polite to humans. Then, the guys discuss why you should be respectful of…
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Episode 221: The Saver, Reloading for Precision and Budget
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Join Jamie Dodson in Episode 221 of Wolf Precision’s Podcast, the first of a three-part series exploring the unique personalities of reloaders. This episode dives deep into "The Saver" – the reloader who loves to stretch every dollar without compromising precision. Discover the do’s and don’ts, the pros and cons, and practical tips tailored to this…
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Ashland students produce public service announcements on big issues
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( Willow Wind Community Learning Center) Across the state of Oregon students are suffering from mental health challenges. At the Exchange, we’ve talked to state leaders and mental health trainers who are working to meet the growing needs of on-campus mental health professionals throughout the state. Jackson County has been highlighted as one of the…
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Ep 21 - Food sport competitions - World Food Championships, where Home Cooks and Chefs compete
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Send us a text What if the world of culinary competition could rival the excitement of a major sporting event? This episode brings you the thrill of the World Food Championships with our special guest, Mark Conway, a pivotal figure in the realm of "food sport." Initially skeptical about the high-octane nature of these culinary contests, Chef Tony s…
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Kanye West’s 2007 hit, Stronger, paraphrased Friedrich Nietzsche’s maxim, “What does not kill me makes me stronger.” The idea is that the trials, tribulations, and challenges we face in life help us grow. It’s a rallying cry used by many in the face of difficult circumstances. A closer reading within context, however, opens the door to different in…
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How Genetic Testing Can Improve Your Fertility Journey: A Talk with Noor Siddiqui
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On today's episode of The Surrogacy Scoop, we sit down with Noor Siddiqui, CEO of Orchid, a reproductive technology company working to give everyone the ability to have a healthy child by doing the difficult work of measuring and mitigating genetic risk—so the next generation can concentrate on life, not managing a disease. Noor explains how geneti…
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Pet Grooming Meets Sustainability: The Surprising Benefits of Recycling Hair
39:09
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Join Bill Betts as he talks with Paul Seaward from The Green Groomers Collective about the innovative ways pet groomers can recycle dog hair. One of the most striking revelations is that up to 98% of pet hair traditionally ends up in landfill, highlighting the urgent need for sustainable waste management in the grooming industry. Paul shares insigh…
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Federal funds will support construction of an I-5 overpass for wildlife to safely cross
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Dr. Karen Mager, JPR host Mike Green and Dr. Jack Williams(JPR Senior Producer Natalie Golay) A $33.2M federal grant combined $3.8M from the Oregon Department of Transportation for a total of $37M will allow ODOT to construct a wildlife crossing over Interstate 5 in southern Oregon in the Cascade Siskiyou National Monument. This will be the first w…
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High school junior becomes Oregon's first woman chess grandmaster
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Zoey Tang at the Portland Chess Club. Zoey became the first Woman grandmaster in Oregon history. (Photo by Samantha Swindler / The Oregonian) Zoey Tang became the first woman chess grandmaster in the state of Oregon last year. She still a student in her junior year at Westview High School in Beaverton, Oregon. At age 16, Zoey has already traveled a…
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Does "American Primeval" get the Violence of Mormon History Right?
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The Netflix mini-series “American Primeval” depicts the Utah War with extreme brutality. It’s also raising questions about historical accuracy.
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What's New in JavaScript: Latest Language Updates and Features - JSJ 666
1:26:05
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Hey, everyone. Welcome back to another exciting episode of JavaScript Jabber, part of the Top End Devs Network. I'm your host, Charles Max Wood, joined by our amazing panelist, Dan Shappir. In this episode, we dive into the latest developments in the world of JavaScript as we kick off a new year. You might recall we covered this topic about a year …
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The Oregonian establishes 'clean slate' policy
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(Josh Estey / AusAID) With the prevalence of digital journalism, people who are convicted (or in some cases just accused) of crimes will have articles with their names and mugshots on the Internet indefinitely. This can have serious impacts on their lives, as employers and others can easily find the details with a simple Google search. Therese Bott…
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1
Solution to climate change may be ingrained in indigenous stewardship
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The Pacific Palisades Bowl Mobile Estates destroyed by the Palisades Fire is seen in the Pacific Palisades neighborhood of Los Angeles, Thursday, Jan. 16, 2025.(Damian Dovarganes / AP Photo) The ongoing wildfires in Southern California are making it clear that climate change isn't debatable. But how do we effectively manage our environment and prep…
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Northern Cal. high school student selected to U.S. Senate Youth Program
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Bode E. Gower. Chair of the California Youth Policy Coalition( Courtesy of Bode Gower) Bode Gower is a senior at Ukiah High School where he serves as the president of the Associated Student Body. Bode joins the Exchange to discuss his selection to the U.S. Senate Youth Program. Announcement: The United States Senate Youth Program (USSYP) announced …
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E278 | Aligning Growth Marketing and Growth Product to Maximize Retention with Yuriy Timen
43:32
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Today on the show we have Yuriy Timen, investor and advisor to companies like Airtable, Canva, and Oyster, and former Global Head of Growth & Marketing at Grammarly. Yuriy shares his journey from leading performance marketing to building a high-impact growth product team—and why aligning these functions is crucial for retention. We explore the chal…
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Sports journalist Joe Posnanski is a diehard baseball fan, but deep down, he knows what Americans really love: football on Sundays.
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Kristina M. Deligiannidis, MD - The Future of Care in Postpartum Depression: Comprehensive Strategies for Early Diagnosis and Effective Treatment
44:05
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This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups. For the full presentation, downloadable Practice Aids, and complete CME/MOC/AAPA information, and to apply for credit, please visit us at PeerView.com/NCN865. CME/MOC/AAPA c…
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Michelle Kittleson, MD, PhD / Senthil Selvaraj, MD, MS, MA - Don’t Fail Them Now: Bridging Diagnostic and Treatment Gaps in Transthyretin Cardiac Amyloidosis
59:21
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This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups. For the full presentation, downloadable Practice Aids, slides, and complete CME/NCPD/CPE information, and to apply for credit, please visit us at PeerView.com/QTM865. CME/NC…
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1
Milind Desai, MD, MBA, FACC, FAHA, FESC - Remodeling Innovation: Applying Clinical Research and Real-World Experience With Cardiac Myosin Inhibition in HCM and Beyond
1:01:53
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This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups. For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/AAPA information, and to apply for credit, please visit us at PeerView.com/MEX865. CME/MO…
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1
When Customers Get Personal: Conor's Escalation Processes for Expensify
32:22
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I'm delighted to share episode 3 with Conor Pendergrast of CustomerSuccess.cx! In this episode, Conor shares how as the Senior Leader of Customer Success at Expensify, he handled the customer backlash after some contentious executive decisions. We talk about: The Turning Point: How Conor identified the need for an escalation process and brought sen…
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1
State of Oregon takes aim at rural youth homelessness
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(Brinkley Hill / KDRV.com) Oregon Housing and Community Services (OHCS) is investing $5 million to combat rural homelessness through the Youth Emergency Housing Assistance Program (YEHA). The $5 million will be disbursed to five different organizations in Coos, Klamath, Lincoln, Douglas, and Josephine Counties that help youth and their families who…
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How cities can plan for evacuations before a disaster happens
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One helicopter sweeps in to make a drop while another, near tree line, hovers over a brushfire just southwest of Exit 11 south of Ashland on September 4, 2024. (Photo by Bob Palermini / Ashland.news) During natural disasters, quick evacuations can be the difference between life and death. The recent fires in Los Angeles highlighted the diffi…
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In this episode, our host Jim Ward is joined by Tony Berry, one of BrainSell’s data experts, to discuss how organizations can prepare their data before embarking on AI projects. We will cover key themes such as foundational practices, necessary infrastructure and tools, and lessons learned. Key Themes: Readiness Blueprint: Many organizations want t…
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523: #1 change to make OKRs work for you – with Ben Lamorte
42:00
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Global Product Management Talk is pleased to bring you the next episode of... Product Mastery Now with host Chad McAllister, PhD. Please find future episodes on your podcast player, searching for Product Mastery Now or at https://productmasterynow.com/mastery/. Blog Talk Radio is ending in Jan, 2025. The podcast is all about helping people involved…
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It's time for the first CX Pulse Check of 2025. Special guest co-host Andrew Carothers, CCXP, joins Jeannie Walters to discuss the evolving landscape of customer experience in 2025, highlighting innovative strategies by companies like AT&T and Samsung alongside challenges posed by automation, as seen in the Waymo incident. The discussion emphasizes…
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51 - Fantastic Failures - What to do When You don't Meet Your Goals
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The routine of setting New Year goals and resolutions often ends in disappointment. Initially, I described 2024 as the year of disappointment. After spending time really digging into why I felt that way, I came up with some real reasons behind the common struggles in achieving goals, the necessity of re-evaluating our goals, and the impact of inter…
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144. Turning Passion Into Profit: How To Become A Sponsorship Magnet With Justin Moore
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Sponsorships can feel like a mystery, but Justin Moore, Sponsorship Coach and author of Sponsor Magnet, is here to break it down. With our very own Bree Noble, this episode dives into the actionable steps musicians can take to become a sponsorship magnet. Justin shares how understanding what brands truly want—whether it's awareness, content, or con…
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The Impact Sessions Vol 2 No 2 - Re Branding a Mature, Successful Business – The Why & The How?
36:44
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What a second episode of the recently re-launched 2025 Impact Sessions Podcast...... Meet Larner Caleb, Creative Marketing Director at Dynamic Business Services, a very successful Leeds based Digital Learning (Elearning) business. Established in 1999, October 2024 saw the 25th anniversary celebrations of a business that has gone from strength to st…
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High school lessons on Oregon racism, then and now
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Sinclair Lewis watched the rise of the Fascists and Nazis in Europe and wrote the novel It Can't Happen Here, published in 1935. The Oregon Historical Society shows high school students that ultra-nationalism and racism took root in the Northwest in the late 20th century in a curriculum called It Did Happen Here. The curriculum first demonstrates t…
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Author reveals how the Supreme Court has undermined voting rights
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( Joshua Douglas) Joshua A. Douglas is a research law professor at the University of Kentucky and the author of "The Court v. The Voters: The Troubling Story of How the Supreme Court has Undermined Voting Rights." Joshua joins the Exchange to talk about his research, which is laid out case-by-case in an easy-to-read, fast-paced, slim 185 pages of d…
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242. My First Term on the Silver Jewellery Diploma with Kelly Twigg of Willow and Twigg Jewellery
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In this week's episode, Kelly Twigg shares her journey from a part-time jewellery hobbyist to a dedicated jeweller enrolled in the Jewellers Academy diploma program. She discusses her initial experiences with jewellery making, the transition to self-employment, and the importance of learning new techniques to grow her business. Kelly highlights the…
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What AI Should (And Shouldn’t) Do In Podcasting
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Send us a text AI is everywhere these days, but how does it fit into podcasting? In this episode, we’re breaking down what AI can do to make your podcasting life easier and what should always be left to good old human creativity. We’re talking about everything from tools that clean up your audio to ways AI can help you brainstorm. But let’s be real…
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Ep. 20 - From Hotels to Food Truck to Brick and Mortar: Chef Kyle's Culinary Evolution
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Send us a text This episode features Chef Kyle, owner of Satè, who shares his transition from working as an executive chef in a hotel to launching his successful food truck and opening a new restaurant. We discuss the challenges posed by COVID-19, the importance of community support among chefs, and the critical role of service in the dining experi…
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Defend the Frontier featuring John Walter
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When Centauri whisks away Alex Rogan to defend the frontier against Xur and the Ko-Dan Armada in 1984’s The Last Starfighter, he leaves behind his assistant, Beta, to act as a doppelgänger proxy for Alex while he’s away. Beta is a simuloid designed to take the form of a person and act as a stand in for that person. Proxies like Beta are the stuff o…
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Transforming Stress into Success: John's Inspiring Business Story
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John, a former banker turned pet groomer, shares his inspiring journey of transitioning from a secure corporate job to owning Harvey's Dog Grooming Salon. After facing significant health challenges, including a life-threatening battle with COVID-19, he seized the opportunity to pursue his passion for working with dogs. Throughout the conversation, …
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Oregon Caves Chateau undergoes restoration
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(Photo courtesy of the Oregon Caves) The Oregon Caves are probably well-known to most Southern Oregonians as a fun day trip to visit the forest and to explore the caves, an activity known as spelunking. The Chateau at the Oregon Caves National Monument, completed in 1934, may be less well-known. However, it is a designated National Historic Landmar…
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Learning the signs to prevent human trafficking in our region
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(ODOT) January is Human Trafficking Prevention Month. You may have seen the digital signs on the highway reminding us that human trafficking is both a regional and national problem. To learn more about the issue of human trafficking in our region, Charlie Zimmermann spoke with Erin Martin-Fournier, Director of Advocacy at Community Works. To contac…
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A concert in Ashland will benefit organizations serving vulnerable populations
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A collaboration of local organizations and Indivisible are producing a People's March benefit concert in Ashland to support the needs of vulnerable populations in the region.( JPR and People's March) Teresa Safay joins the Exchange to discuss a People's March benefit concert on Jan 18 at the Oak Knoll Golf Course from Noon to 2pm. The concert will …
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Unlocking Customer Loyalty: Why Educating Your Customers Is Crucial for Growth and Success
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Building a loyal customer base is essential for the development and sustainability of any business. Loyal customers are more likely to purchase from a business again, recommend it to others, and provide valuable feedback. However, in today’s world, customers are constantly bombarded with information and options, making it difficult for businesses t…
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The art of AI change management: CS insights from Angelo Livanos of Lightspeed Commerce
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This week we're sharing a conversation with Angelo Livanos, who leads support at Lightspeed Commerce, who joined us at Pioneer, our AI customer service summit. Lightspeed's one-stop commerce platform allows merchants to provide the best experiences across every channel. Having spent most of his career supporting, building, and guiding teams across …
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Freya and Drew are joined with Bryce Baker, Marketing Manager, as they discuss 2025's Winter Conference. What things have stayed the same? What aspects have changed? Bryce also gives some additional advice on how to make an event memorable.By Precision Planting
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A Spiritual Crackdown at Brigham Young University?
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In 2021, Jeffrey Holland, an apostle for the Church of Jesus Christ of Latter-day Saints, suggested it would be better for Brigham Young University to lose accreditation than compromise its spiritual mission. Today, BYU’s Commissioner of Education is holding professors to higher spiritual standards.
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Episode 220: The Three Types of Reloaders – Which One Are You?
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In this episode of the Wolf Precision Long Range Shooting and Custom Rifle Building Podcast, we dive into the fascinating world of reloading. There are three types of reloaders: those looking to save money, those who love the art of reloading, and those who see it as a competitive edge. But who is more likely to cut corners or push safety limits? M…
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The Rogue Valley has a new 2025 Food Action Plan
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The Rogue Valley Food System Network produced a new Food Action Plan: State of the Food System Rogue Valley Community Food Assessment Action Plan 2025-2030. Alison Sexauer, Executive Director of the RVFSN, joins the Exchange to discuss the plan and upcoming summit on Jan 17. The Food Plan has four priority goals: Reduce Hunger and Ensure Access for…
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A Central Oregon irrigation district converts canals to buried pipes
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(Tumalo Irrigation District) The Tumalo Irrigation District recently received $8.4 million in federal funds to support their project to convert more than 10 miles of open canal to buried pipe. The plan is expected to significantly reduce the current 50% rate of water loss due to evaporation and seepage. It will also improve habitat and water qualit…
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The death of a calf highlights threats to Pacific orca population
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(Earth Island Journal) Tahlequah, also known as J35, made headlines in 2018 after carrying her dead calf with her for 17 days. Now, she has lost another one. This heartbreaking news comes amidst a significant decline in the population of orcas in the Pacific Northwest, fueled by a lack of prey and other environmental factors. Because orcas are apex…
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Last week, we talked about new reporting on Great Salt Lake that raised questions about the lake’s decline. The claim? Climate change, more than overuse, is to blame.
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Discover the secrets to transforming customer experience from a mere concept into an actionable strategy that propels business success. In our landmark 100th episode of the Experience Action Podcast, I'm thrilled to share the pivotal elements of mindset, strategy, and discipline that can significantly enhance your organization’s customer journey. T…
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