Best Cx podcasts we could find (Updated February 2019)
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The CX Cast
A weekly discussion with Forrester analysts highlighting new customer experience (CX) research and relevant CX topics in the news. More information at
CX Network
Examining the relationship between the customer and your company.
The CX Show
Podcast by SAP Hybris
Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.
CX Files
CX Files features your host, writer and analyst Mark Hillary, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and his guests explore the future of CX, the important trends, and what customers really expect from brands today.
Emperors of Rome
“Great empires are not maintained by timidity.” - Tacitus. A podcast series looking at the rulers of the ancient Roman empire, by Dr Rhiannon Evans and Matt Smith.
Marketing Smarts is a weekly podcast featuring in-depth interviews with smart marketers from all walks of life. Hosted by MarketingProfs, this 30-minute, weekly podcast will deliver actionable insights and real advice to help you market smarter.
TrainerRoad's Ask a Cycling Coach podcast gives you the chance to get answers to your cycling and triathlon training questions with USAC/USAT Level I certified coach Chad Timmerman and other special guests.
Digital India
News and trends on social and digital media from the world’s second most populous country.
Before You Buy is a product reviews show on the TWiT Network. TWiT staff get together to test out the latest gadgets--everything from phones to cameras--to help consumers make wise buying decisions. You've got to watch... Before You Buy!Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
The Crosscast
Neil Mansfield, Bruce Dalton, Matt Payne and special guests talk about World, European and UK cyclocross. Follow us on @TheCrosscast @CrosscastNeil @BruceDaltonCX and @MattFixerPayne. And give us a like on Facebook where we put up occasional FBLive video.
Coaching Winners Since 1983
Service Design Show
Light hearted conversations with the people that are shaping Service Design field discussing the current state of the industry, exciting new developments and challenges up ahead.
Voices of Value
Valuable insights designed to help you get more out of your professional and personal life through simple, easy to adopt life lessons. If you’re keen to enjoy a better quality of life at work and at home, sit back and join the conversation with your hosts, Peter Kakos and Rik Rushton.
OPN PartnerCast
Tune in and learn how to grow your business with Oracle, exclusively for Oracle PartnerNetwork members.
Cyclocross Radio
Weekly interview show following the biggest cyclocross races in the US and Europe.
KBOO Radio is a community-powered station in Portland Oregon
PF Network
Puckfortland takes an inside look at the people and places that make Portland unique and amazing.
Road Is Dead
Road Cycling, Cyclocross, Track or Velodrome Cycling, Bicycle technology, Cycling industry, Racing, Gravel. Discussion and interviews. Like hanging out in a bike shop. Guests from local to national level. The view as we see it from the midwest and more specifically the Chicago area.
The TJ podcast
The L&D community for training professionals. Owners of the TJ Awards #TJA18 and #TJwow webinars. Sign up to our newsletter free here
Hear and learn about the stories of the best Filipino designers — from design founders, product designers, user researchers to UX designers, get to know them wherever they may be.
By the time you finish listening to this sentence, technology will have removed another obstacle between you and your vision. Exponential progress in technology is assured, however right strategy to execute is in doubt. Welcome to the point of no return podcast, a show about the intersection of technology, strategy and the how leaders can increase their velocity.
Papo de Dividendo
Notícias sobre o mercado financeiro, ações e tudo sobre as empresas cotadas na bolsa. Veja o que está rolando na bolsa de New York, Nasdaq e Bovespa. Com notícias e opiniões para brasileiros que investem no mercado americano. Enthusiasts stock market
VGBS Gaming Podcast
VGBS is a video game podcast where we discuss all things video games. We have an extensive knowledge of all things video games and are all over the gaming scene.
Listen to the speed of change with Voices of Customer Experience Podcast where we will explore the technological innovations in data science, behavioral analytics, Artificial Intelligence, and how these factors are revolutionizing the way companies dialogue and deliver memorable experiences to their customers.
The CMO Show
The CMO Show is a 2018 marketing podcast. Join the hosts as they interview global thought leaders about emerging trends in content marketing, social media, public relations, digital disruption and the future of marketing.Join hosts Mark Jones and Nicole Manktelow as they interview global thought leaders about emerging trends in content marketing, social, public relations, and digital disruption.The fortnightly show is produced by Filtered Media, a respected storytelling agency based in Sydne ...
Interviews with leading entrepreneurs and authors
Cycling stories from across Canada and around the world. We talk to pros who ride on the road and the trails. We also talk about gear, riding and training. It's bikes, bikes and more bikes, eh.
The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.
The SBI Sales and Marketing Podcast is a weekly dive into the latest insights and business strategies in the world of sales and marketing. Every week Matt Sharrers, CEO of SBI, invites the top CEOs and Marketing and Sales leaders from a variety of industries to discuss how they make their number year after year, so you can do the same. Subscribe for your weekly dose of business news, management & marketing, and sales insights to keep you at the top of your game.
Sherri Jefferson
2019 - CONVERSATIONS WITH SHERRI JEFFERSON. Unlock Your Potential.Each episode is informative, inspiring, and innovative. Explore issues and challenges facing our homes, schools, and communities. Call 646-727-2566 LISTEN LIVE, ITUNE OR ON DEMANDMore about Sherri
Experience This!
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
Managing Marketing
Managing Marketing is a podcast hosted by TrinityP3 founder and global CEO, Darren Woolley.Each podcast is a conversation with a thought-leader, professional or practitioner of marketing and communications on the issues, insights and opportunities in the marketing management category.Ideal for marketers, advertisers, media and commercial communications professionals.TrinityP3 is the leading marketing management consultancy in Asia Pacific. More marketing management thought leading ideas and ...
Comment and analysis of all the Classics, The Giro d’Italia, Le Tour de France and La Vuelta a Espana – PLUS some bonus features along the way! Our shows, produced year round, are enjoyed the world over. This is the master feed for all our shows: - Velocast Weekly - This Week In Cycling History (TWiCH) - Velocast Books - The Velocast Interview Special editions from all of the Classics. Daily content from: - The Giro d’Italia - The Tour de France - The Vuelta a Espana - The Tour de Suisse - C ...
Podcast by Small Business Trends
Become a follower of "Voice of the Customer Radio" every two weeks as we feature stand out executives who represent the mandate of their customer experience and customer service strategies.Listen to all our archive shows. Rated some of the best content on radio.
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show series
EVP of Sales discusses how a business can move from a traditional offering and distribution channel into a new, hybrid approach.
Organizations are smart to contract with an outside firm for experience design (XD) — but they often fear the partnership would sour. In this episode, we discuss common disappointments with such partnerships and we provide a few tactics that help ensure positive outcomes. Click the title below to read more: The Fear Of Hiring XD Providers And H ...…
Atul Vashistha, is the Chairman and CEO of Neo Group. Neo Group was founded in 1999 and is a US-based consulting and advisory firm focused on global services and sourcing. Atul has written three books about globalisation and sourcing and he is on the US Department of Defense Business Board - an advisory body that provides the US government with ...…
Best-selling author, consultant, and speaker Mark Schaefer returns to Marketing Smarts to share surprising research and insights from his new book, 'Marketing Rebellion: The Most Human Company Wins.'
Near the end of January, B’yauling Toni, an 18-year-old from Saskatoon rolled into his hometown. He had ridden for 206 days, through 16 countries and a total of 30,804 km. Upon completing his ride, he has become the youngest person to bike around the world unsupported. Canadian Cycling Magazine web editor Philippe Tremblay spoke with Toni a lit ...…
For episode 139 of Cyclocross Radio, the TDDTIE crew breakdown the Cyclocross World Championships and the latest DVV and Super Prestige races. Scott Dedenbach is on Twitter at @cyclocrossnet. Mr. David Palan is on Twitter at @mrdavidpalan. Thanks as always for tuning in. If this is your first time listening, you can explore the rest of our epis ...…
In Episode 15 of Season 2, Matt has an in depth chat with double World Champion Ben Tulett of @IKO_Beobank and his coach Dean Downing of @downingcycling. Ben, of course, is one of the very best CX riders to come out of the UK but is still only 18. Dean is a former National Champion in his own right, and one of the most successful and inspiring ...…
This week, we are joined by a very special guest as Rik recounts the writing and publishing of his book "The Power of Connection - How to Become a Master Communicator in Your Workplace, Your Head Space and at Your Place" Episode Notes Book Recommendations The Power of ConnectionBuy now at the link above, or get the Audiobook on Audible Connect ...…
Sai Ramasamy joins us and shares how implementing RPA has introduced improvements in other sectors of banking: "We share knowledge across multiple areas. So we've divided our center of excellence team into development bit, into the technology bit that we do, and various other bits, so we kind of collaborate on each of these, with the other bank ...…
Steve Nuttall, Head of CX Research at Fifth Quadrant chats with Peter Chidiac, MD Avaya ANZ about the state of the industry and what to expect in 2019 with respect to AI, machine learning, contact centres and the human factor. How will businesses pull together all of these elements?Peter delves into the Smart City and discusses the future of ou ...…
Steve Nuttall, Head of CX Research at Fifth Quadrant chats with Peter Chidiac, MD Avaya ANZ about the state of the industry and what to expect in 2019 with respect to AI, machine learning, contact centres and the human factor. How will businesses pull together all of these elements?
Today I chat with you from the soapbox and have a rant about people complaining about booze buses and speed cameras Subscribe to the Coach Jeff Podcast HERE Check out our old shows on The Coach Jeff Podcast Archives Check out our books …. Running for Donuts The post Coach Jeff Podcast #748 – Soapbox Rant Podcast #017 appeared first on Coach Jeff.…
Today I chat with you from the soapbox and have a rant about Life Coaches Subscribe to the Coach Jeff Podcast HERE Check out our old shows on The Coach Jeff Podcast Archives Check out our books …. Running for Donuts The post Coach Jeff Podcast #747 – Soapbox Rant Podcast #016 appeared first on Coach Jeff.…
Today I chat with you from the treadmill and talk more about Treadmills Subscribe to the Coach Jeff Podcast HERE Check out our old shows on The Coach Jeff Podcast Archives Check out our books …. Running for Donuts The post Coach Jeff Podcast #746 – Running Podcast #315 – From the Treadmill about Treadmills Part 2 appeared first on Coach Jeff.…
Jo Gaines is the AVP Salesforce Data & Audiences & Co-VP APAC Salesforce Women's Network and moderating a CMO panel at Ad Tech Sydney in March 2019 to discuss taking customer experience to the next level. Jo shares her view on the fact the market has reached a tipping point where many organisations are building their brands through managing cus ...…
Design Detective Birdie Salva I talked to Birdie Salva, the co-founder and general manager of Curiosity, a Manila-based design research agency. He currently leads user-centered research projects for companies like Globe, Sun Life Financial, and Ayala Corporation. He has been part of an industrial design startup, a brand manager for L'Oreal Phil ...…
A deep dive on rest and recovery for athletes, getting into the specifics of motorpacing and why it is a good training tool, and why short Zone 2 workouts are more valuable than you think.----------------------------------------------------------------------------------------------------------------TOPICS COVERED IN THIS EPISODE• How to travel ...…
We explore the immense impact of values-based marketing on customers’ perceptions, and how to implement the strategy correctly. Values-based marketing: "Giving your customers a reason to buy your product or service that isn't price, product features, or product performance, but that is instead related to a social, environmental or political val ...…
We talk to David Logan about his new book based around corporate citizenship. What's that, we hear you ask? Well you'll just have to have a listen...Find out more about David here:
Today’s interview is with Minter Dial, keynote speaker and consultant on branding, new tech and digital transformation for blue chip companies, conferences and events around the world. Minter joins me today to talk about his new book: Heartificial Empathy, Putting Heart into Business and Artificial Intelligence, why the development of empathy i ...…
Steve Morrell is the Managing Director of ContactBabel. ContactBabel is an industry analyst firm, which studies the global contact centre and customer engagement industries. They recently published the 18th annual edition of their contact centre decision makers guide, which analyses the customer service industry with feedback from over 200 comp ...…
In Episode 14 of Season 2, Matt, Bruce and Neil review the action from Bogense World Championships. In crosstalk, they debate whether this was a course worthy of the event and where races were won and lost. Brand's pit mishap is reviewed and a unanimous conclusion is reached. They dive into the pits with Cameron Mason @camerooney_ and with Beth ...…
On this week’s show, we spoke with Dominique Laverdure, General Director @ Rouge Marketing. Dominique Laverdure is Chief Executive Officer and Partner at Rouge Marketing and Communications Inc., an integrated marketing and communications agency that she co-founded in 2004. She was president of the Grand Mont-Tremblant Chamber of Commerce for th ...…
What is the secret to designing and delivering great public services?In this episode Chelsea Mauldin shares her experience from running one of the leading service design agencies in the United States that focuses on the public sector: Public Policy Lab.We talk about the challenges associated with scaling and implementation of services in a publ ...…
Mark talks to Rebecca Shears, CMO of online foreign exchange company OFX on establishing a trusted brand image and maintaining human relationships in the digital era.
Steve Nuttall, Head of CX Research at Fifth Quadrant chats with Peter Chidiac, MD Avaya ANZ about the state of the industry and what to expect in 2019 with respect to AI, machine learning, contact centres and the human factor. How will businesses pull together all of these elements?
Você tem ideia do quanto que a Ab Inbev – Budweiser (BUD) pagou no comercial do Super Bowl desse domingo ? Bom confira nesse cast o valor e porque eles resolveram investir uma grana violenta no comercial. Entenda os riscos em cima da Ab Inbev. Além disto, falaremos sobre essas outras empresas: SPOTFY GOOGLE NOKIA […] (Visitado 262 vezes, 1 visi ...…
Live from the roads of Denmark, it's another edition of Zach and Bill talk cyclocross. Zach Schuster, Cyclocross Magazine editor, joins Bill for a post-mortem of the Bogense Cyclocross World Championships. The conversation takes place hours after the end of CX Worlds in a rental car on the drive from Bogense to Odense. Zach Schuster is on Twitt ...…
This week Peter and Rik are joined by Leanne Pilkington, Managing Director of Laing+Simmons, President of the Real Estate Institute of New South Wales, and Founder of Real Women in Real Estate, to discuss the gender imbalance across Real Estate leadership and conferences. Episode Notes Connect with us FacebookOur Website…
Kate Levchuk joins us and elaborates on trans-humanism and its implications in business: "Trans-humanism is the ideology that says that we as human beings, as human species, have the right and even the obligation to improve ourselves. With the help of this technology while at the same time taking care of the environment and other living creatures."…
Steve Nuttall, Head of CX Research at Fifth Quadrant chats with Peter Chidiac, MD Avaya ANZ about the state of the industry and what to expect in 2019 with respect to AI, machine learning, contact centres and the human factor. How will businesses pull together all of these elements?
Zena Churchill is the Director of Max & Buddy Marketing Experts with experience managing marketing teams and agency teams. Here Zena discusses with Darren the challenges facing organisation in adapting and responding to the complex changes within the market and they explore the opportunities provided in General Stanley McChrystal’s book Team of ...…
The Roman poet Ovid penned The Book of Love in three volumes as a manual for how to deal with the art of love and seduction during the slightly austere days of the reign of Augustus. This isn't exactly 'Men are From the Temple of Mars, Women are From the Temple of Venus', but happy Lupercalia everyone! Guest: Assoc Professor Peter Davis (Visiti ...…
Subscribe to Hands-On Tech. This new show brings you hands-on reviews, previews, and unboxings of the hottest tech gadgets like the latest smartphones, notebooks, wearables, smart home devices, and more; featuring Leo Laporte, Jason Howell, Megan Morrone, and other TWiT friends. Hosts: Leo Laporte, Jason Howell, and Megan Morrone Download or su ...…
The Creative Partner John Paul De Guzman I interviewed JP de Guzman, the Chief Creative of Frost Design. He is an entrepreneur by heart, a full-time life student by day, and now a father of four. He led various creative projects from top local and global organizations like International Organization on Migration (IOM), Globe Telecoms, Asian Ins ...…
Oracle’s Netsuite division recently put out the Future of Retail report (free with registration) in partnership with Wakefield Research and The Retail Doctor. The global study of 1,200 consumers and 400 retail executives across the U.S., U.K. and Australia found a huge disconnect between what retailers think shoppers want, and what shoppers act ...…
Some companies are improving customer experience (CX) by combining journey mapping with adjacent methodologies like design thinking and Agile development and with complementary artefacts like ecosystem maps, empathy maps, and "jobs to be done" frameworks. But the benefits of this mixology still evade many companies. Why? Because they misapply t ...…
Patrick O’ Brien is the UK research director at Global Data Retail and has a long career researching retail trends in the UK and across Europe. Global Data publishes over 15,000 reports and forecasts a year analysing 500,000 companies in 80 different countries. In the podcast, Patrick explains his thoughts on retail trends for 2019 and how CX w ...…
On Feb. 4, Ted King, Buck Miller, Ryan Atkins and Eric Batty plan to head out from Attawapiskat First Nation in Northern Ontario for Nunavut. They’ll aim their fat bikes into James Bay and ride to Akamiski Island, about 20 km from the mainland and part of the northern territory. From Akamiski, the four will go toward Moosonee and Moose Factory. ...…
What actually happens to your body when your FTP increases. sprinting mistakes you are probably making, our 24 Hours in the Old Pueblo strategy and more all in Episode 195 of the Ask a Cycling Coach Podcast. ----------------------------------------------------------------------------------------------------------------TOPICS COVERED IN THIS EPI ...…
We talk to City & Guilds Group CEO Chris Jones about 140 years of a great institution, plus that skills gap that never seems to close fully.
MarketingProfs Director of Marketing Matt Snodgrass shares findings from the 2019 Marketer Happiness Report and offers insights into how you can be happier and more fulfilled as a marketer. This episode features exclusive data from research conducted by MarketingProfs and Mantis Research.
In Episode 13 of Season 2, Matt, Bruce and Neil chat through the last round of the World Cup that was held in Hoogerheide and saw wins from Brand and Van der Poel. They muse on whether this was really a show of form ahead of the World Championships. They dive into the Pits with Katie Compton, one of the most experienced riders and a favorite fo ...…
Rounding out our Beat’Em Up trilogy of episodes, we continue on down the line with Target Renegade for the NES. We briefly cover Renegade III: The Final Chapter for kicks as well. So what do we think? Let’s find out! You can email the podcast team at: Or leave a voicemail a ...…
Jo Cook chats to Berlin-based Canadian learning expert Stephanie Barnes ahead of our Feb 5 webinar on storytelling, art and learning.Not signed up? Do it free, here…
This week, Rik and Peter speak with Sharran Sirvatsaa, CEO of Kingston Lane, a push-button technology execution platform for real estate. Most recently, Sharran grew Teles Properties by 10x in 5 years and led its acquisition to Douglas Elliman. Episode Notes Web links The 5AM ClubKingston LaneSharran's WebsiteSharran on FacebookSharran on Insta ...…
James Potter joins us and shares how implementing robotics influences the customer experience: "We wanted to do something which got those first few robots built in each department. Fund some ideas on the ground across the 29 Ministry of Departments that could lead to automations. They might not and they might not be RPA specific. They might be ...…
Today I chat with you from the treadmill and talk about Treadmills Subscribe to the Coach Jeff Podcast HERE Check out our old shows on The Coach Jeff Podcast Archives Check out our books …. Running for Donuts The post Coach Jeff Podcast #745 – Running Podcast #314 – From the Treadmill about Treadmills appeared first on Coach Jeff.…
Chloe Hooper is the National New Business and Marketing Director at media agency PHD. Here she shares with Darren her extensive agency perspective of best practice pitching, worst practice pitching and how pitching can be improved to deliver better outcomes for marketers and advertisers. Including the role of marketers, procurement and consulta ...…
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