Best Employeeexperience Podcasts (2025)

1
Sparks: The Power of the Follow-Up: How Checking In After Conversations Can Turn Teams Into SUPER Teams 7:23

5h ago7:23

7:23

In leadership, what happens after the conversation often matters just as much as the conversation itself. Just like in sports, where athletes chase their missed shots to score on the rebound, leaders can recover from missteps by following up. Yet, many professionals leave these moments hanging, allowing misunderstandings to fester and opportunities…

1
Sparks: The Power of the Follow-Up: How Checking In After Conversations Can Turn Teams Into SUPER Teams 7:23

6h ago7:23

7:23

In leadership, what happens after the conversation often matters just as much as the conversation itself. Just like in sports, where athletes chase their missed shots to score on the rebound, leaders can recover from missteps by following up. Yet, many professionals leave these moments hanging, allowing misunderstandings to fester and opportunities…

1
#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare 28:59

2d ago28:59

28:59

With the increasingly complex omnichannel customer journey, it seems like attribution is getting harder than ever—do you know which of your marketing tactics are really driving sales, or are you flying blind when it comes to measurement? Joining us today is Arianna Vogel, Senior Director of Product Marketing at Foursquare, a leader in location inte…

1
#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL 24:10

4d ago24:10

24:10

Recorded live at Medallia Experience in Las Vegas. Having a great customer experience is critical for many reasons, but some companies have had a hard time tying their success with CX to tangible ROI. Today we will talk about taking customer experience further and tying CX outcomes to commercial goals. To help me discuss this topic, I’d like to wel…

1
402: From Sales to CEO: Leadership Wisdom with Shawn Hanks 36:44

3d ago36:44

36:44

In this episode of Leadership with Heart, Shawn Hanks, CEO of Premiere Speakers Bureau, reflects on his evolution from sales leader to CEO. He shares the pivotal lessons that shaped his leadership, including when he learned that offering his opinion too soon in meetings unintentionally stifled the voices around him. Rather than leading with answers…

1
Stagwell Vice Chair David Sable on How Remote Work Might be Killing Your Future Success 1:07:56

4d ago1:07:56

1:07:56

Remote work might be convenient, but it’s not the game-changer people think it is. If you want to grow, succeed, and actually build a career, you need to show up. That’s the message from David Sable, former CEO of Young & Rubicam and Vice Chairman at Stagwell, who believes employees should beg to be in the office—not fight against it. In this episo…

1
Stagwell Vice Chair David Sable on How Remote Work Might be Killing Your Future Success 1:07:56

4d ago1:07:56

1:07:56

Remote work might be convenient, but it’s not the game-changer people think it is. If you want to grow, succeed, and actually build a career, you need to show up. That’s the message from David Sable, former CEO of Young & Rubicam and Vice Chairman at Stagwell, who believes employees should beg to be in the office—not fight against it. In this episo…

1
#663: AI in retail marketing with Uldis Baumerts, Bryj 27:23

6d ago27:23

27:23

As AI reshapes the retail advertising landscape, are you leveraging it as a competitive advantage, or are you at risk of being left behind in a data-driven world? Today, we’re joined by Uldis Baumerts, Chief Operating Officer of Bryj Technologies, a leader in driving AI-powered innovations for the retail industry. Uldis has extensive experience in …

1
Sparks: Can Hybrid Work Work? Why In-Person Presence is Still Essential If You Want to Stay Ahead 8:13

7d ago8:13

8:13

Remote work offers convenience and flexibility, but can it truly foster the leadership development needed to excel? While virtual environments allow for increased productivity, they often fall short in cultivating the deeper skills that come from observing, interacting, and learning in person. In today’s Leadership Spark, we explore why in-person p…

1
Sparks: Can Hybrid Work Work? Why In-Person Presence is Still Essential If You Want to Stay Ahead 8:13

7d ago8:13

8:13

Remote work offers convenience and flexibility, but can it truly foster the leadership development needed to excel? While virtual environments allow for increased productivity, they often fall short in cultivating the deeper skills that come from observing, interacting, and learning in person. In today’s Leadership Spark, we explore why in-person p…

1
#662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear 18:24

9d ago18:24

18:24

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. How much are your product returns costing your business—and how much opportunity are you leaving on the table by treating returns as a cost center instead of a competitive advantage? Today, I’m excited to welcom…

1
#661: Creating a world-class student experience with Mike Milliron, IMG Academy 24:46

11d ago24:46

24:46

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. If the student experience is the heart of a world-class academy, what happens when you realize there is room for improvement—and what do you do about it? Today’s guest is Mike Milliron, Chief Operating Offi…

1
401: Scaling Leadership: AI, Coaching, and the Future of Development 36:20

10d ago36:20

36:20

In this Leadership with Heart podcast episode, I welcome Kevin Kruse, Founder and CEO of LEADx. Kevin shares how his introverted nature and deep sense of purpose led him to build a platform designed to democratize leadership development and bring coaching and emotional intelligence tools to every leader through AI and digital innovation. Our conver…

1
The Untold Connection Between Fitness and Leadership Success with Alex Hutchinson 59:49

11d ago59:49

59:49

What do Zone 2 training, VO2 max, cold plunges, and cognitive mapping have to do with leadership? More than you think. In this episode, Alex Hutchinson—award-winning journalist, endurance expert, and best-selling author of The Explorer’s Gene—explains why the principles of elite athletic training are just as critical for leadership. You’ll learn ho…

1
The Untold Connection Between Fitness and Leadership Success with Alex Hutchinson 59:49

11d ago59:49

59:49

What do Zone 2 training, VO2 max, cold plunges, and cognitive mapping have to do with leadership? More than you think. In this episode, Alex Hutchinson—award-winning journalist, endurance expert, and best-selling author of The Explorer’s Gene—explains why the principles of elite athletic training are just as critical for leadership. You’ll learn ho…

1
#660: Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics 26:56

13d ago26:56

26:56

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. Today we’re going to talk about enabling and accelerating customer experience success by augmenting your teams and processes with AI. To help me discuss this topic, I’d like to welcome Isabelle Zdatny, Head…

1
Sparks: Blessing, Curse, or Both: How Vulnerability Can Be a Liability and How to Turn It Into an Asset 5:12

14d ago5:12

5:12

The thing is, vulnerability in leadership isn’t always the strength it’s cracked up to be. In fact, it can sometimes be your biggest liability. In today’s Leadership Spark, we explore the surprising truth about how vulnerability can backfire, especially for CEOs and top executives. From the dangers of opening up to the wrong people, to the physiolo…

1
Sparks: Blessing, Curse, or Both: How Vulnerability Can Be a Liability and How to Turn It Into an Asset 5:12

14d ago5:12

5:12

The thing is, vulnerability in leadership isn’t always the strength it’s cracked up to be. In fact, it can sometimes be your biggest liability. In today’s Leadership Spark, we explore the surprising truth about how vulnerability can backfire, especially for CEOs and top executives. From the dangers of opening up to the wrong people, to the physiolo…

1
#659: The current state of the job market with Sue Keith, Landrum Talent Solutions 26:45

16d ago26:45

26:45

This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. We’ve talked about volatile job markets before on this show, but has it been anything like what is currently going on? What should marketers looking for employment be expecting, and what should employers looking to hire…

1
#658: Winning retail by reducing customer frustration with Jean-Christophe Pitié, ContentSquare 22:42

18d ago22:42

22:42

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. If customer acquisition costs are rising and conversion rates are falling, how will your brand survive the next wave of digital disruption—and who’s already getting it right? Today, I’m thrilled to be joined by …

1
400: More Than Profits: How Employee Ownership Drives Social Impact 26:47

17d ago26:47

26:47

What happens when the CFO leads a company’s social responsibility efforts? And what if that initiative not only improves company culture but strengthens the bottom line? In this episode of the Leadership With Heart podcast, we hear from Sandra Torre, Co-President and CFO at Lavidge, a full-service advertising agency based in Phoenix, Arizona. Sandr…

1
Leading in the Age of AI, Hybrid Work, and Redefined Success 52:49

18d ago52:49

52:49

The way we work, lead, and define success is evolving faster than ever. AI is transforming industries, the office is being reimagined, and the old definition of success—chasing money and titles—is being challenged. So what does this mean for you as a leader? In this special episode of the Future Leader Podcast, we’re bringing together the most game…

1
Leading in the Age of AI, Hybrid Work, and Redefined Success 52:49

18d ago52:49

52:49

The way we work, lead, and define success is evolving faster than ever. AI is transforming industries, the office is being reimagined, and the old definition of success—chasing money and titles—is being challenged. So what does this mean for you as a leader? In this special episode of the Future Leader Podcast, we’re bringing together the most game…

1
#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

20d ago22:42

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences …

1
Sparks: Think Beyond Borders: How to Cultivate a Global Citizen Mindset With Solvay CEO Ilham Kadri 6:15

21d ago6:15

6:15

Every great leader knows that the world is bigger than your comfort zone. They don’t just surround themselves with people who think like them. They seek out different perspectives, challenge their own assumptions, and learn to see through a global lens. That’s the Global Citizen Mindset, and in today’s world, it can be your competitive edge. In tod…

1
Sparks: Think Beyond Borders: How to Cultivate a Global Citizen Mindset With Solvay CEO Ilham Kadri 6:15

21d ago6:15

6:15

Every great leader knows that the world is bigger than your comfort zone. They don’t just surround themselves with people who think like them. They seek out different perspectives, challenge their own assumptions, and learn to see through a global lens. That’s the Global Citizen Mindset, and in today’s world, it can be your competitive edge. In tod…

1
#656: Integrating CX and EX to create better customer outcomes with Sasha Fard, Capital One 27:04

23d ago27:04

27:04

We are here at Medallia Experience at the Wynn in Las Vegas and seeing some examples of amazing customer experience and employee experience and the latest updates from Medallia. Companies often separate Customer Experience (CX) and Employee Experience (EX) into different silos, but what if the real key to competitiveness and long-term success is in…

1
#655: AI and Automation in the supply chain with Nick Stuart, RSM 23:18

25d ago23:18

23:18

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. AI and automation are transforming retail operations, from customer experience to supply chain efficiency. But as we move into 2025, retailers face increasing tariffs, labor shortages, and cost pressures. How can AI not just improve margins bu…

1
399: Beyond Administration: The Strategic Shift in HR 41:21

26d ago41:21

41:21

In this episode of Leadership With Heart, I sit down with Kirstin Guptill, Chief People Officer at HopeWest, to explore how leadership is evolving beyond administration into deeply human, strategic, and transformative work. Kirstin shares her experience stepping into a brand new CPO role at a nonprofit that supports people through some of life's mo…

1
Bestselling Author Reveals How The World’s Best Investors Think & Why Leaders Need to Pay Attention! 59:35

25d ago59:35

59:35

Most people see investing as just stocks and numbers, but the world’s greatest investors approach it differently. Their biggest lessons go beyond money—they're about how to think, make smarter decisions, and live a richer life. William Green, bestselling author of Richer, Wiser, Happier, has interviewed over 50 legendary investors, including Charli…

1
Bestselling Author Reveals How The World’s Best Investors Think & Why Leaders Need to Pay Attention! 59:35

25d ago59:35

59:35

Most people see investing as just stocks and numbers, but the world’s greatest investors approach it differently. Their biggest lessons go beyond money—they're about how to think, make smarter decisions, and live a richer life. William Green, bestselling author of Richer, Wiser, Happier, has interviewed over 50 legendary investors, including Charli…

1
#654: Translating research into cross-functional strategic change with Adam Hagerman, Indeed 22:56

27d ago22:56

22:56

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. It’s important to collect customer experience data, but if it’s not driving change across your organization, is it really helping your business? Today we’re going to talk about making meaningful cross-funct…

1
Sparks: Three Strategies That Help Your Career and Why Usual Career Advice Do Not 10:19

28d ago10:19

10:19

Most career advice is useless. "Follow your passion." "Wait for the right opportunity." "Success happens when you get lucky." These are some of the most common (and misleading) career clichés. And if you’ve been following them, you might be stuck waiting instead of building. In today’s Leadership Spark, I’m sharing three unconventional strategies t…

1
Sparks: Three Strategies That Help Your Career and Why Usual Career Advice Do Not 10:19

28d ago10:19

10:19

Most career advice is useless. "Follow your passion." "Wait for the right opportunity." "Success happens when you get lucky." These are some of the most common (and misleading) career clichés. And if you’ve been following them, you might be stuck waiting instead of building. In today’s Leadership Spark, I’m sharing three unconventional strategies t…

1
#653: Accelerating speed to insights using synthetic feedback with Ali Henriques, Qualtrics 30:54

30d ago30:54

30:54

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. How long would you like to wait to get customer insights? Weeks or minutes? Today we’re going to talk about how increasing the speed to insights can be a game changer for brands, and how synthetic feedback …

1
#652: The power of multimodal AI with Dani Yogatama, Reka 22:21

1M ago22:21

22:21

Is your organization just jumping on the AI bandwagon, or do you have a solution that will support your company’s needs in the short and long term? Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Today we’re going …

1
398: Overcoming Barriers, Leading with Purpose: Susan Valverde’s Story 25:41

1M ago25:41

25:41

What does it mean to lead with both heart and results? How do strong leaders build teams that thrive while ensuring business success? In this episode of Leadership With Heart, I have the pleasure of speaking with Susan Valverde, Brand President of Sylvan Learning, whose leadership journey is nothing short of inspiring. From starting as a franchisee…

1
Betterworks CEO Doug Dennerline on Why Annual Performance Reviews Are Broken 51:08

1M ago51:08

51:08

Traditional performance reviews are broken—outdated, ineffective, and dreaded by employees and managers alike. Many companies scrapped them, only to bring them back in new forms. Why? What’s really driving employee disengagement? And how can AI help leaders make smarter, unbiased decisions about performance, promotions, and career growth? In today’…

1
Betterworks CEO Doug Dennerline on Why Annual Performance Reviews Are Broken 51:08

1M ago51:08

51:08

Traditional performance reviews are broken—outdated, ineffective, and dreaded by employees and managers alike. Many companies scrapped them, only to bring them back in new forms. Why? What’s really driving employee disengagement? And how can AI help leaders make smarter, unbiased decisions about performance, promotions, and career growth? In today’…

1
#651: AI and in-house creative teams with Jen Rapp, Superside 29:27

1M ago29:27

29:27

With AI’s ability to augment in-house creative teams, how does that change the way organizations should approach both their creative strategies and how they evaluate the value of creative as a business function? Today, we’re joined by Jen Rapp, Chief Marketing Officer at Superside. Jen has had key roles at iconic brands like Patagonia, Arc’teryx, D…

1
Sparks: Vulnerable Leadership: Revealing the Secret Formula to Any Leader’s Success 10:16

1M ago10:16

10:16

Vulnerability alone WON’T make you a great leader. Yes, vulnerability is key to trust and connection. Leaders are told to be open, admit mistakes, and be authentic. But vulnerability without leadership can backfire. Imagine a CEO addressing their company during a crisis. They acknowledge the struggles, admit uncertainty, and… stop there. No vision.…

1
Sparks: Vulnerable Leadership: Revealing the Secret Formula to Any Leader’s Success 10:16

1M ago10:16

10:16

Vulnerability alone WON’T make you a great leader. Yes, vulnerability is key to trust and connection. Leaders are told to be open, admit mistakes, and be authentic. But vulnerability without leadership can backfire. Imagine a CEO addressing their company during a crisis. They acknowledge the struggles, admit uncertainty, and… stop there. No vision.…

1
#650: Maximizing your ad spend with Matt Wasserlauf, Blockboard 16:46

1M ago16:46

16:46

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. This year, many advertisers - especially retailers -- are being asked to do more with less. At the same time they have smaller budgets, they also must contend with an astonishing amount of waste: nearly 2/3 of every ad dollar spent actually go…

1
#649: How to look at ROAS with Mitsu Kikuchi and Rocco Baldasarre of Shirofune 20:12

1M ago20:12

20:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. In digital advertising, are we chasing the wrong metrics? While short-term ROAS might look impressive, are we missing the bigger picture—whether those customers actually return? What happens when we shift our focus to Lifetime ROAS instead? To…

1
397: Striking the Balance between Soft and Hard in Leadership 32:59

1M ago32:59

32:59

How do great leaders inspire confidence, even in the most challenging moments? What impact do body language, tone, and presence have on the people we lead? In this episode of Leadership with Heart, I sit down with Tracy Nolan, Senior Vice President of MarketPoint at Humana, to explore the art of leading with strength and compassion, often without s…

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