show episodes
 
If you are looking for another NPR style beer tasting podcast... You are probably going to be disappointed. Who are we kidding? There are about 20 podcasts that sniff, swallow, twaddle and judge beer like fine wine. We are not one of those! Your hosts, Groucho and CHUD, do drink a lot of good beer. We even talk about it... Sometimes we even know what we are talking about! On a real good show, we drink some shit beer! The Beer Report is about "confrontation" as CHUD would say... The beer is t ...
 
Star Trek is full of great examples of leadership. Jeff Akin, a leader with over 20 years of executive management experience in both the public and private sectors, breaks down each episode of Star Trek, from The Original Series to Discovery, and beyond; pointing out examples of great leadership, management, lean/six-sigma, communication and more. If you enjoy Star Trek, or are even a little Trek-curious, and have an appetite for leadership development, this is the podcast for you.
 
Ever have a great idea for a podcast but realize you didn't have the time, energy, or content to make it a regular thing? I think about this all day, several times a day, so I made this podcast.
 
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show series
 
On this episode, Jeff Akin reviews Star Trek Enterprise, The Catwalk (Season 2, Episode 12). He will examine the leadership approaches of Captain Archer. And we try something new to do so! We learn how to make meaningful, professional relationships using emotional intelligence as a framework. Five Dimensions of Emotional Intelligence: Self Awarenes…
 
In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to George Lesniak, the director of sales and training at Autel USA. Every shop owner and technician that thinks they can sit on the sidelines and see how the proliferation of ADAS is going to play out is in for a rude awakening. Even those shops that choose to avoid inv…
 
Join us for a bonus live pod loose hang. Steven Fatheree of the Tex-Trek podcast joins Mike to chat about Discovery season 4, Picard season 2, other new Star Trek news and more. Become a Patron to get bonus content and join our private Slack community: https://patreon.com/startrekpod Star Trek Discovery Pod is a companion podcast to the new Star Tr…
 
In this episode, recorded live from ETI ToolTech 2021 (https://www.etools.org/page-1851955) in Austin Texas, we speak to the CEO of Cutting Edge Automotive Solutions, Lee Locklear. Cutting Edge Automotive Solutions is a company that is looking to disrupt the traditional tool distribution model of having tool trucks making weekly visits and instead …
 
Become a Patron to get bonus content and join our private Slack community: https://patreon.com/startrekpod Join us for the third part of a new live pod miniseries, breaking down the character of Q, ahead of his return on Star Trek: Picard season 2! In this ep, we cover TNG's "Tapestry." Star Trek Discovery Pod is a companion podcast to the new Star…
 
On this episode, Jeff Akin reviews Star Trek Deep Space 9, Trials and Tribble-ations (Season 5, Episode 6). He will examine the leadership approaches of Captain Sisko. We learn valuable lessons about job titles and conflict of interest. We also talk about a radical new concept in reporting structures: the flat org chart. Follow the Academy and conn…
 
Albert Einstein said, “we can not solve our problems with the same thinking we used when we created them”. How important is your mindset in your daily life? Are you dictating how you’re going to think, feel, and act or are you allowing others to dictate it for you? I’ll be frank, we all deal with huge piles of BS. Some more than others. And yet, wh…
 
In this episode, Lucas and David sit down with Jill Trotta, the Vice President & GM of Industry, Sales, and Certification at RepairPal. Jill was asked to be on the podcast in order to navigate a whole host of landmine topics. The result? Jill and Lucas do a great job of discussing difficult subjects while David proceeds to burn every bridge he coul…
 
Join us for the second part of a new live pod miniseries, breaking down the character of Q, ahead of his return on Star Trek: Picard season 2! In this ep, we cover Q's introduction in the TNG episode "Q Who," the one where Q introduces Picard to The Borg! Become a Patron to get bonus content and join our private Slack community: https://patreon.com…
 
On this episode, Jeff Akin reviews Star Trek The Next Generation, Up the Long Ladder (Season 2, Episode 18). He will examine the leadership approaches of Captain Picard and Dr. Pulaski. Dr. Pulaski shows us what it looks like to stand up for and defend the dignity of a co-worker or a team member, while Picard demonstrates the value of just laughing…
 
In this episode, David and Lucas sit down with a former Master level Automotive Technician and now a renowned educator and owner of Farpoint Farms and the Farpoint Farms YouTube channel. He talks about a whole host of different topics from scan tools and toolboxes to cheap cigar reviews. Erik brings his perspective now that his wrenching days are b…
 
In this episode, Lucas and David sit down with Jeff Compton, a 23 year veteran of the automotive industry. Jeff has worked on everything from Caterpillar D9 Bulldozers to light-duty automotive, and everywhere from tractor-trailers on the side of the road, to 2 bay independent repair shops, to 20 bay Chrysler dealerships. Jeff is extremely opinionat…
 
Join us for the first part of a new live pod miniseries, breaking down the character of Q, ahead of his return on Star Trek: Picard season 2! In this ep, we cover Q's introduction in the TNG series premiere "Encounter at Farpoint." Star Trek Discovery Pod is a companion podcast to the new Star Trek​​​ series with weekly reviews breaking down the ep…
 
In this episode, Jeff Akin breaks down the characters from Let That Be Your Last Battlefield (Star Trek: The Original Series), how Leonard McCoy sticks to the fundamentals when faced with an unfamiliar situation, Spock explaining the necessity of change, and James Kirk’s effective leadership because of his mission statement. As Jeff reviews the epi…
 
In this episode, Lucas sits down with Jay Goninen, the Founder & President of Find A Wrench, a firm that focuses on finding technicians and mechanics for dealerships, fleets & independent repair shops all across the country. Jay and Lucas discuss the technician shortage, what they think is causing it and the steps they’re taking to remedy the situa…
 
In this episode, David and Lucas are joined by Brandon Steckler, an instructor and curriculum developer with WorldPac. He’s also a contributing editor with MotorAge magazine and has hands-down the best pressure waveform class available right now. Brandon has spent the better part of 20 years working in both dealerships and independent repair shops …
 
Join Jeff Akin as he talks about morale and how to improve it with a strength-based approach. Today, Jeff will be focusing on season 5, episode 25 of Star Trek: Deep Space Nine titled “In the Cards.” This episode will showcase how you can keep you and your team motivated while maximizing your efficiency through incentive-based economics. There’s a …
 
In this episode, Lucas and David had the honor of sitting down with Natalie Rothman, the Executive Vice President and Chief Human Resources Officer for Advance Auto Parts. Natalie was serving as a Senior Director in Human Resources with PepsiCo when she was recruited by the CEO and Chairman of the Board of Advance Auto Parts to lead the human resou…
 
In this episode, David & Lucas are joined by Tanner Brandt of AutoDiag Clinic in Greenville, SC. Tanner who deals with both independent repair shops and dealerships gives his perspective on what he feels are the problems plaguing independent repair shops and how he would go about fixing them. He also gives his scan tools picks and attempts the impo…
 
On episode 39, we discussed doing an episode about the 10 pilots we've had for the Star Trek Universe. We're joined by our producer Jamie Rogers and his son, Blake. We'll discuss some of the high points and definitely discuss what we think aren't the strongest points. Producer: Jamie Rogers Music by: Captain Meatshield and David Kaylor…
 
Become a Patron to get bonus content and join our private Slack community: http://www.patreon.com.startrekpod​​​ Support the Pod by Clicking This Link And Shopping at the Star Trek Store: https://cutt.ly/mccZeuY​ Join us for another live pod, breaking down all the news and celebration from this week's Star Trek: First Contact Day! Star Trek Discove…
 
On this episode, Jeff Akin reviews Star Trek Discovery, The Butcher's Knife Cares Not for the Lamb's Cry (Season 1, Episode 4). He will examine the leadership approaches of Captain Lorca and Commander Saru. Saru demonstrates how to support an idea that he doesn't agree with. Michael Burnham reinforces the lessons we learned in TOS: The Devil in the…
 
What goes through the mind of an A-level technician when they’re about to put in their notice? What drove them to the point where they finally decide to leave? Are they leaving the industry? Are they doing to another shop for better pay? Better benefits? Maybe a better schedule? Lucas and David sat down with Cody Gaddie of Cody’s Auto Diagnostics i…
 
You’re flooded with cars at your shop, the phones are ringing off the hook, and everyone is approving the work that you’re estimating. Excited, you put an ad out to hire another technician and then… Nothing. You get suggestions from ASOG on where to advertise, you double your ad spend, and you ask every tool truck driver for leads and still, you ca…
 
On this episode, Jeff Akin reviews Star Trek The Next Generation, Too Short a Season (Season 1, Episode 16). He will examine the leadership approaches of Captain Picard. We examine Personal Accountability and the need to trust your staff. We also answer the questions: what should you do when data changes? Follow the Academy and connect through:Webs…
 
In this episode, the conversation between Dutch Silverstein, the Owner of A&M Auto Service in Pineville, NC, Bill Nalu, the Owner and President of Interstate Auto Care in Madison Heights, MI, and Matt Skundrich, the Owner of Mobile Advanced Diagnostics and Programming in Orlando, Florida picks back up where it left off. So make sure you listen to e…
 
Some time ago, a new member to ASOG posted an ad where they touted “free diagnostics”. When asked, they stated that if you had the repair done with them, they would waive the diagnostic fee. Is that a wise approach to gain the trust of your customers or provide them an appropriate amount of value for their money? What about providing the first 15 m…
 
We're back with a recap of all the latest Star Trek news and some thoughts about where our favorite franchise is headed in 2021 and beyond! Star Trek Discovery Pod is a companion podcast to the #StarTrekDiscovery​​ series with weekly reviews breaking down the episodes and deep dive discussions into the larger #StarTrek​​ universe. Become a Patron t…
 
On this episode, Jeff Akin reviews Star Trek Voyager, Learning Curve (Season 1, Episode 16). He will examine the leadership approaches of Captain Janeway and Tuvok. We learn the value of ongoing coaching and how important it is to assume positive intent. Follow the podcast here: https://twitter.com/SFLApodcast Follow Jeff here: https://twitter.com/…
 
Every shop owner knows just how difficult it is to find great help. For every 1-man operation that is looking to add their first service advisor or technician, there are 4-store operations that have developed systems that allow them to have a continuous pool of talent to staff their stores. How is their approach different from single-store owners? …
 
The advice to think like a CEO is often given to shop owners as it forces you to think outside the day-to-day operations of your shop. David & Lucas had a chance to sit down and have a conversation with Carolyn Coquillette, who is a technician, a shop owner, and a CEO. They cover several topics, including technician training and whether or not the …
 
On this episode, Jeff Akin reviews Star Trek The Original Series, The Devil in the Dark (Season 1, Episode 26). He will examine the leadership approaches of Captain Kirk. We talk about identifying unconscious bias and how to effectively communicate. Follow the podcast here: https://twitter.com/SFLApodcast Follow Jeff here: https://twitter.com/jefft…
 
Lucas always says, "the problems never vanish... we just find better problems." But what do better problems look like, exactly? For that discussion, we’re joined by Sam Johnson, the owner of Beachside Tire and Auto Repair in Bluffton, SC. We cover a whole host of topics with Sam, but what’s most important is listening to his mindset and the way he …
 
One of the best ways to attract and keep great talent is being a well-equipped shop. There’s nothing more frustrating for a good technician than not having the right tool to do the job properly. That’s especially true of diagnostic equipment. But, what is the right tool? There are so many options out there, it's difficult to know what the best valu…
 
On this episode, Jeff Akin reviews Star Trek Deep Space 9, For the Cause (Season 4, Episode 22). He will examine the leadership approaches of Captain Sisko and Captain Yates. We talk about self-talk, both personal and organizational; utilizing support systems; and taking accountability. Follow the podcast here: https://twitter.com/SFLApodcast Follo…
 
What does it take to get the information from the OEs into the scan tools we use every day at the shop? Connecting the tool manufacturers that serve the automotive aftermarket with the OEs is the job of the Equipment and Tool Institute or ETI. Lucas and Dutch had an opportunity to sit down with the Executive Director of ETI, Brian Plott. As someone…
 
Let's finish up our review of Star Trek Discovery Season 3 and talk about some predictions and theories for Season 4, LIVE! Warning: we will be discussing SPOILERS for Star Trek Discovery season 3 on our live Star Trek podcast, so please go watch the episode first! Become a Patron to get bonus content and join our private Slack community: http://ww…
 
A lot of technicians dream about owning a performance shop. Cool technology, even cooler cars, and lots of horsepower... What's not to like? But what does owning a performance shop actually look like? Is it what was portrayed on television in years past or on YouTube today? To answer that question, David & Lucas are joined by Mike Maleski, the owne…
 
On this episode, Jeff Akin reviews Star Trek The Next Generation, The Price (Season 3, Episode 8). He will examine the leadership approaches of Captain Picard and Commander Riker. We look at Ethics and how to apply Ethical Behavior. Jeff also issues a challenge to listeners! Follow the podcast here: https://twitter.com/SFLApodcast Follow Jeff here:…
 
This wasn't supposed to be an episode... David was simply asked to edit the audio of a conversation between Lucas Underwood and Dutch Silverstein of A&M Auto Service in Pineville, NC. However, the conversation was so impactful, David decided to release it as a full episode. Enjoy! Support the show (https://www.patreon.com/AutoShopOwnersGroup)…
 
Was season 3 Star Trek Discovery's best season ever? We take a look at the season in full and discuss the best it had to offer on a new LIVE #StarTrekPodcast. Warning: we will be discussing SPOILERS for Star Trek Discovery season 3 on our live Star Trek podcast, so please go watch the season first! Star Trek Discovery Pod is a companion podcast to …
 
Every shop owner understands the importance of having standardized systems in their business. But, how do you systemize the customer service experience? How do you systemize ensuring consistency in how you make the customer feel during and after their interactions with everyone at the shop? Is it even possible? To answer those questions, David and …
 
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