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Next in Tech

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Next in Tech

451 Research, part of S&P Global Market Intelligence

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Define your digital roadmap. Weekly podcasts featuring specialists from 451 Research and other areas of S&P Global Market Intelligence help you take a deep look at industries and companies as they invent and implement digital infrastructure. To learn more, visit: www.spglobal.com/451-research
 
00:00.23 seconds : CLICK! or TAP! That's how long it takes to lose all of your information these days.There is more information stored on cell phones and computers than ever before, and it is much more important than it used to be. Know Tech Talk host Barbara Paluszkiewicz is known for her ability to present highly technical information in a clear and easy to understand manner, educating business owners and executives on how to keep their business data SAFE and SOUND. Data breaches, Cyber-At ...
 
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show series
 
We’ve all heard that its not a matter of ‘if’ but ‘when’ we will find ourselves on the wrong end of a cyber incident. Brian Sherman, Head of Channel & Market Research with Commcentric joins Technology Legal Expert, Brad Gross and CEO of Datastream Cyber Insurance, Andy Anderson for a round table on the importance of having a clear and concise Cyber…
 
The use of artificial intelligence and machine learning (AI/ML) is growing rapidly, but there’s not a lot of visibility into the set of supporting capabilities that have to be in place to support it. Nick Patience returns to discuss the results of the latest AI/ML study and to dig into use cases and operations aspects with host Eric Hanselman. Whil…
 
Danny Jenkins, CEO at ThreatLocker tells us ‘Control your cybersecurity’ when Ryan catches up with him. When you are controlling your security, you are out in front of it, not chasing it and Danny tells us that apart from the fundamentals, this should be the first step to securing environments not the last. The result, beyond better security is als…
 
Organizations are sorting out what’s needed for their digital infrastructures. There’s natural synergy between compute and connectivity and senior analyst Lynnette Luna and principal analyst Dan Thompson join host Eric Hanselman to look at today’s reality and future potential. Is close enough compute sufficient for today’s uses? The promise is driv…
 
Businesses are spending more money on IT this year. Gartner predicts the global IT spend could reach $4.4 trillion this year and that’s despite rising inflation, the Russian invasion, chip shortages and talent shortages. Since we’re all leveraging technology as a competitive advantage, and looking to technology to solve our problems today, we’re go…
 
Women’s experiences in the technology workplace are many and varied and research directors Katie Darden and Melanie Posey join host Eric Hanselman to explore the results of the Women in Technology study. Produced in collaboration with the California Technology Council and WE Global, it looks at different aspects, including the power of virtuous cir…
 
Ryan discuss IoT Implementation and securing the massive breadth of Digitally Transformed infrastructure with Cisco, Sr. Product Manager, Robert Albach. Robert talks about the digital divide and where MSPs fit into the mix in order to secure the rapidly evolving fabric of interconnected devices. Robert is a Cisco Live Distinguished Speaker and has …
 
We talk a lot about theoretical aspects of ML/IA, but this episode brings in Giorgio Baldassarri and Kieran Shand from S&P Global's Credit Modeling and DMS teams to talk about the practical aspects of Machine Learning (ML) implementations with host Eric Hanselman. They are tackling a complex problem in tracking credit risk and building ML models to…
 
What should you expect to pay for IT support for your business? How do you make sure you know exactly what you are paying for? What are all the services you are buying to keep your business cyber safe? The computer industry is still young, and there are not many guides in place to protect consumers. How do you determine if the fees that are billed …
 
There’s tremendous focus on environmental, social, and governance issues, but consumers seem to view these as more discrete aspects, rather than an integrated set of concerns. Sheryl Kingstone, head of Customer Experience and Commerce, joins host Eric Hanselman to look at recent study data that indicates the challenges and opportunities that busine…
 
Does more data give you better decisions? That’s open for debate, but the quality of the data you use can have an impact on getting to decisions faster. Justine Iverson, head of S&P’s Global Marketplace explores the different aspects of working with data sets with host Eric Hanselman. Tools with higher levels of abstraction can put data-driven deci…
 
Rob Cheng, Founder and CEO at PC Matic has a very frank conversation with Ryan about the challenges we face with cybersecurity and gives us a fresh and clear perspective on how we can win this fight. Protecting against Ransomware Bounties to insiders and how application white listing gives more control to IT departments against rogue attacks. Break…
 
While we’ve talked about the uses of data, there are complex issues around securing it, especially with more remote work. Security analyst Justin Lam joins host Eric Hanselman to look into changing approaches that can address the fluidity of data in modern applications. The scale of data volume growth is straining traditional approaches. Organizati…
 
There have been chronic hiring issues in tech, even before the great resignation, and it’s been particularly acute in information security. Research analyst Megan Goodwin joins host Eric Hanselman to talk about alternatives to the traditional internal paths and where targeted learning can be useful. With concerns about burnout being ever more preva…
 
Andy Anderson, Co-Founder and CEO at Datastream Cyber Insurance talks with Ryan about having wholistic risk conversations with customers. When utilized properly, Cyber Insurance will leverage your security posture with customers…It isn’t a replacement of any tools in your stack, rather an integral cog in buttressing business operations. Andy gives …
 
The conflict in Ukraine is having dire humanitarian consequences and is creating economic disruption. The impacts that many expected in the cyber realm have been more muted. Scott Crawford and Johan Vermij return to discuss what this means for the evolution of the attacker community and what organizations should be considering with host Eric Hansel…
 
Our world has shifted online and it’s important that all of us make cybersecurity a priority. Let’s protect ourselves, our communities and our collective future. Remember: Human beings, devices, and applications all have identities. In your business, it is important to identify who your employees are, what account access they have and understanding…
 
Brian Sherman, Sr. Communications Specialist with Commcentric, has a timely discussion with three channel veterans about the changing landscape and what IT Service Providers need to do in order to keep ahead of today’s threats. Not a ‘Women in the Channel’ production, rather a sobering conversation from three pros, Michelle Ragusa-McBain, Global Ch…
 
Ryan sits down with Oliver Paterson, Global Product Marketing Manager with Vipre to discuss the maturation of the SMB and adoption of advanced tools in their security stacks. While AI and ML solutions continue to evolve and harden, the SMB are widely embracing and recognizing the high priority of cybersecurity in their businesses. For more informat…
 
There’s an evolution in digital transactions whose various elements are being rolled up under the banner of Web3. Analysts Jackie McGuire and Jordan McKee join host Eric Hanselman to explore the fusion of blockchain, cryptocurrencies, NFT’s and more. Billions of dollars are changing hands through decentralized transactions, but they’re passing thro…
 
As organizations digitize their businesses, they’re trying to quantify the impacts on customer experience. Research director Sheryl Kingstone rejoins host Eric Hanselman to the results of the brainchild formed by the intersection of the Global Unified Commerce Forecast and the Voice of the Connected User Landscape (VOCUL) study. Quantifying over $3…
 
Interest rates are top of mind in tech, influencing markets and M&A activity. Research analyst Malav Parekh joins host Eric Hanselman to look at the hard questions that concerns about interest rates are creating and discusses the data from the latest Voice of the Customer Macroeconomic Outlook study. Translating study results is challenging at the …
 
MSP vs. MSSP and what does that look like for IT Service Providers? The fact is that cybersecurity must be part of all service contracts in today’s environment. Scott Barlow, VP of Global MSP at Sophos joins Ryan to discuss leveraging vendor relationships in order to effectively service and secure your clients. Scott shares a staggering Gartner sta…
 
Consumer expectations about spending have been buffeted by the pandemic and their perceptions about the economy. Mike Nocerino, the author of a recent report on the results of the Voice of the Connected User Landscape (VoCUL) study, joins host Eric Hanselman to talk about macroeconomic effects and activities like revenge spending. Consumers are say…
 
Have you ever locked yourself out of your own system because you can't remember your own password? How do you know you are actually talking to someone from your tech support department? Forced password resets can be a catch 22 because changing your password all the time creates problems and so does not ever changing your password. Announcing Jimmy …
 
With so much focus around cybersecurity over the past few years and looking ahead to escalating threats in 2022 and beyond, its easy to lose focus on how Managed Security fits into our current stack. The evolution of the IT Service Provider began with Break Fix, then to a recurring revenue model with Managed Services and now Managed Security. What …
 
Attitudes about security are evolving, but expectations about spending continue strong. Dan Kennedy, the lead analyst on the Information Security VotE study, is back to discuss the results with host Eric Hanselman. There is greater awareness of the realities of cloud security and organizations say that they’re buckling down to support remote work a…
 
While cloud datacenters consume significant amounts of energy, they are much more efficient than the typical enterprise environment. Kelly Morgan and Dan Thompson return to the podcast to discuss the carbon reduction potential of shifting workloads to cloud with host Eric Hanselman. Power reduction in more recent generations of server technology ma…
 
Ryan talks with Guillaume Boisvert, Director of Product Innovation at Sherweb about tackling the HR Challenge for IT Service Providers. Finding cybersecurity talent is at the top of the list for MSPs trying to scale their business. Guillaume tells us that adding headcount is not necessarily the answer…Objectives can be accomplished by balancing out…
 
Instrumentation and monitoring is what most think about for IoT in industry, but there is so much more. Senior analyst Ian Hughes joins host Eric Hanselman to look at how digital twins and threads are unlocking innovation in industrial processes, by powering simulations. It’s a shift where AR has become the user interface to IoT and more effectivel…
 
Cybersecurity in 2022 looks to be an even hotter button than years past. Cybercriminals are becoming more persistent and devious than ever…This needs to be top of mind with business this year and moving forward. Ryan catches up with Amelia Paro, Business Development Manager with ID Agent to discuss the Sales Conversation and breaking through the SM…
 
The role of technology services companies, like systems integrators and technology consultants, is being transformed as they’re working to support their clients’ transformations. Senior analyst Dr. Katy Ring talks about this transition and the way some have shifted their relationships with tech services vendors with host Eric Hanselman. She offers …
 
Congratulations! if you haven’t had to deal with a cyber attack, or if you were compromised the consequences weren’t significant. It seems like every day has a new cyber attack. The new computer virus’ that are out there are much like all the new “covid variants.” They’re polymorphic which means they have the ability to change their code to evade d…
 
The payment part of digital engagement has evolved from a technology best left to specialists, to something that’s a critical part of customer engagement. Principal research analyst Jordan McKee joins host Eric Hanselman to look at how payment technology and functionality is being integrated into software platforms that are extending to financial s…
 
Brad Gross, Technology Legal Expert, looks into the crystal ball with Ryan to discuss what lies ahead for IT Service Providers in 2022 and beyond. High points that are going to affect providers and how these can affect services and your business moving forward. Microsoft NCE Pricing Implied Fiduciary Duties Co-Managed Services Quoting Software Regu…
 
The recently released Big Picture reports cover topics like metals and mining, insurance, energy and finance. Despite that variety, common themes link them. Research directors and report authors Ian Olgeirson and Scott Crawford join host Eric Hanselman to discuss different aspects of M&A activity in media and security. The former is playing for rea…
 
The pandemic laid bare problems with the set of assumptions organizations have been making about work. Few have thought strategically about how work gets done. The future of work is one of topics in the recently released Big Picture reports and research director Chris Marsh returns with host Eric Hanselman to discuss better ways to approach work an…
 
‘Assume everything is dirty’ states PC Matic Vice President Corey Munson when he catches up with Ryan to talk Application White Listing. Adoption of a Zero Trust architecture provides users with essential security that fills gaps left by reactive endpoint protection software solutions, and provides an additional layer of protection from increasingl…
 
Al Alper, CEO at CyberGuard 360 takes a 10,000 foot view with Ryan and a look at the mindset of our customers and regulators. As Al states, ‘They don’t want War and Peace…just tell them what they want and need to know in plain English’. Visibility – Documentation – Audit Trail…The CyberGuard 360 roadmap to winning new business at incredible margins…
 
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