Best Jeff Benavides Podcasts (2024)

1
Maximizing Customer Retention in the AI-Driven World with Jeff Beaumont 28:15

7M ago28:15

28:15

In this episode of Video Voyagers: Edge of AI, Jeff Beaumont, Customer Success Consultant at Jeff Beaumont Consulting, joins Audrey Lecker and Richard Benavides to explore the challenges facing customer success teams, the limitations of WYSIWYG tools, compliance risks, and the significance of collaboration and empathy in an AI-driven world. Jeff ha…

1
The Future of Customer Education: Personalization and AI Integration with Annie Dean, CEO and Co-Founder of RecastSuccess 29:56

8M ago29:56

29:56

In this episode of Video Voyagers: Edge of AI, Annie Dean, CEO and Co-Founder of RecastSuccess, joins Audrey Lecker and Richard Benavides to discuss the impact of AI on jobs in the customer success field, the current state of businesses considering customer experience, and the challenges facing customer education teams. Annie is CEO and Co-Founder …

1
AI Fears, AI as the New Hollywood, and the McDonald’s Checkout Line with Richard Benavides and Audrey Lecker 24:52

8M ago24:52

24:52

In this episode of Video Voyagers: Edge of AI, hosts Richard Benavides and Audrey Lecker discuss the impact of scaling on customer experience and the fear surrounding AI technology. They explore the benefits and drawbacks of automated systems, such as at McDonald's and Amazon. They also dive into the role of AI in creative industries, and how it mi…

1
AI Influencers, Stolen IP, and the AI Industrial Revolution with Sprout Social's Bianca Ker 39:34

9M ago39:34

39:34

In this episode of Video Voyagers: Edge of AI, Bianca Ker, Senior Director for Customer Success - Influencer Marketing at Sprout Social, joins Audrey Lecker and Richard Benavides to unveil how AI is shaping the future of work and why we must adapt to this shift. They also dive into the impact of AI on global customer experience and influencer marke…

1
AI Doesn’t Care About You with Noah Little 32:34

10M ago32:34

32:34

In this episode of Video Voyagers: Edge of AI, Noah Little, Enterprise Customer Success Manager of Key Accounts in EMEA at Recharge, joins Audrey Lecker and Richard Benavides to explain why CSMs are the only role safe from AI in SaaS. They also dive into the importance of human empathy in customer success, balancing automation and human touch, how …

1
AI's Impact on Customer Communication with Rachel Provan, Founder and CEO of Provan Success 30:37

11M ago30:37

30:37

In this episode of Video Voyagers: Edge of AI, Rachel Provan, Founder and CEO of Provan Success, joins Audrey Lecker and Richard Benavides to explore emerging AI trends in personalization and customer support, the power of personalized video communication, and the role of generative AI in the future of strategic customer success. Rachel is one of t…

1
Is This the Future of AI in Video? With Richard Benavides, Director of Customer Success at Videate 29:33

11M ago29:33

29:33

AI is changing the game in every business sector, including how we help customers. As companies worldwide use their capabilities more, you have to understand how it affects your customers and how you can leverage AI's power to your full advantage. In this episode of Video Voyagers: Edge of AI, Richard Benavides, Director of Customer Success at Vide…

1
TikTok on Steroids: Customer Content Gets an AI-Powered Upgrade with Dave Derington, Director of Customer Education at ServiceRocket 27:00

12M ago27:00

27:00

In this episode of Video Voyagers: Edge of AI, Dave Derington, Director of Customer Education at ServiceRocket, joins host Audrey Lecker to explore the roles of video content and AI for customers' success, how advancements in AI are making video content more accessible, and the importance of "edutainment" videos. Drawing from a deep pool of experti…

1
Customer Success 2.0: The AI-Powered Operational Shift You Can't Ignore with Luke Ferrel, Global Head of Customer Success at Deel 21:27

12M ago21:27

21:27

In this episode of Video Voyagers: Edge of AI, Luke Ferrel, Global Head of Customer Success at Deel, joins host Audrey Lecker to dive into the importance of operationalizing customer success. They explore the evolving definitions of operational and customer success in the age of AI, how the roles within customer success departments evolved over the…

1
Generative AI: The Ultimate Copilot in Enhancing Customer Success with Daphne Lopes, Principal Manager of Customer Success at HubSpot 26:58

1y ago26:58

26:58

In this episode of Video Voyagers: Edge of AI, Daphne Lopes, Principal Manager of Customer Success at HubSpot, joins host Audrey Lecker to dive into emerging AI trends that will significantly impact customer experience, the role of generative AI for video and text content evolving in the customer success and customer experience space, and the poten…

1
The Churn Doctor's AI Prescription with Greg Daines, CEO of ChurnRX 22:59

1y ago22:59

22:59

In this episode of Video Voyagers: Edge of AI, Greg Daines, CEO of ChurnRX, also known as the "Churn Doctor," joins host Audrey Lecker to explore the power of AI in predicting churn and retention, enhancing customer experience, and its impact on customer behavior change. Greg is an accomplished SaaS/B2B professional renowned for his remarkable achi…

1
The AI Effect on Customer Experience with Mary Poppen, President of HRIZONS Employee Experience Division 27:05

1y ago27:05

27:05

In the first episode of Video Voyagers: Edge of AI, Mary Poppen, President of Horizon’s Employee Experience Division, joins host Audrey Lecker to explore the power of AI in predicting customer needs and creating personalized experiences. They also share valuable insights on leveraging customer data as well as the future of customer experience and t…

1
Video Voyagers: Edge of AI Trailer 1:10

1y ago1:10

1:10

Welcome to "Video Voyagers: Edge of AI", powered by Videate! We’re exploring where no one has before– the transformative impact of AI and Video Automation on Customer Success. In each episode, we talk with industry experts and visionary practitioners to explore real-life stories of innovative AI video applications in the world of SaaS. Barriers? Sh…

1
Ep. 52: Fnnch 42:32

4+ y ago42:32

42:32

Walking around San Francisco you've probably passed by one of his paintings of honey bears, lips, or cans of LaCroix. His art can also be found in LA, New York, Miami, Chicago, St. Louis, Tel Aviv and Hong Kong. Fnnch joins the show to discuss the inspiration and execution of his street art, murals and fine art.…

1
Ep. 51: J. Riccardo Benavides 43:21

4+ y ago43:21

43:21

If you have attended a fabulous event in the Bay Area over the past 20+ years, it was probably created by J Riccardo Benavides. We discuss how he brings his ideas to life with wit, whimsy, a bit of the unusual and sometimes appropriately bizarre methods.By Jeff Schlarb

1
Ep. 50: Hilary Newsom 46:11

5y ago46:11

46:11

The PlumpJack Group president clearly has a great eye for hotel design and hospitality as she discusses the hotels, restaurants, and wineries in the group's portfolio. Hilary also discusses her annual PlumpJack/LINK Golf Classic fundraising event, being a 5th generation San Franciscan, and of course, being the older sister of Governor Gavin Newsom.…

1
Ep. 49: Drew Alter 44:50

5y ago44:50

44:50

Drew Altizer has been behind the scenes photographing high society in the Bay Area for the past fifteen years. We are grateful for the opportunity to learn more about the man behind the camera, including his southern upbringing and his namesake firm.By Jeff Schlarb

1
Ep. 48: Dorka Keehn 40:36

5y ago40:36

40:36

Talk about a powerhouse! Dorka Keehn is an award-winning artist and chairs the Visual Arts Committee that commissions all the city’s public artwork and also works with developers on their public art requirements.By Jeff Schlarb

1
Ep. 47: Jarrod Baumann 40:11

5+ y ago40:11

40:11

The founder of Zeterre Landscape Architecture stops by the studio to reflect on his 20 years of experience developing projects ranging from jewel box cottage gardens to expansive estates, massive civic parks and boutique luxury resorts.By Jeff Schlarb

1
Ep. 46: David Nayfeld 34:14

5+ y ago34:14

34:14

After working at restaurants in New York, Las Vegas, and Los Angeles, David Nayfeld is now here in San Francisco as chef and co-owner of Che Fico, an Italian Taverna in the Nopa neighborhood. His ambition is refreshing, his family background is inspiring, but most importantly, his food is delicious.By Jeff Schlarb

1
Ep. 45: Simone Marean 38:28

5+ y ago38:28

38:28

Simone Marean, the CEO and Co-Founder of the non-profit organization Girls Leadership, discusses how they are equipping girls all over the world with the skills to exercise the power of their voice.By Jeff Schlarb

1
Ep. 44: Ross Cobb 52:57

5+ y ago52:57

52:57

Ross's extreme dedication to his craft, in regards to both viticulture and winemaking, is very apparent after chatting with Jeff in the studio. The founder of Cobb Wines discusses his winemaking techniques, the lower-alcohol expression of his Pinot Noir, and how his travels in Burgundy influence his Sonoma Country wine.…

1
Ep. 43: Kara Swisher 33:17

5+ y ago33:17

33:17

The technology business journalist and co-founder of Recode is usually interviewing Silicon Valley legends like Elon Musk, Mark Zuckerberg, and Bill Gates. We are grateful for the opportunity to learn Kara's story of grit and determination to hold the technology industry to the highest standards of ethics and values.…

1
Ep. 42: Johannes Girardoni 45:49

5+ y ago45:49

45:49

The Austrian-born, American-raised sculptor and installation artist is best known for his reductive investigations at the intersection of sculpture and painting. He discusses his most recent projects, which rearticulate sculpture as architecture, and integrates natural phenomena and digital information in subversive ways.…

1
Ep. 41: Christopher Michel 45:46

6y ago45:46

45:46

He is a former Naval officer, a Harvard Business School graduate, an entrepreneur and Venture Capitalist and now...an incredible photographer. Christopher Michel stops by to chat about his new career in photography and the inspiring path that led him there.By Jeff Schlarb

1
Ep. 40: Gregg Lynn 47:35

6y ago47:35

47:35

With Gregg's passion for the real estate industry, work ethic, and philanthropic efforts, it's no surprise he and his team have sold over $1 Billion worth of real estate in San Francisco. Tune in for some inspiration!By Jeff Schlarb

1
Ep. 39: Alf Nucifora 1:00:17

6y ago1:00:17

1:00:17

The Chairman of the Luxury Marketing Council Northern California Chapter is usually the one hosting panels and interviewing industry leaders. But today we turn the tables and learn all about Alf and his experience working with luxury brands and Fortune 500 companies.By Jeff Schlarb, Jeff Schlarb Design Studio, interior design, home staging, luxury, luxury marketing, marketing, branding, San Francisco, real estate,

1
Ep. 38: Dilara Saatci 43:34

6y ago43:34

43:34

Dilara Saatci's jewelry reflects her extensive cultural background of Istanbul, Berlin and now San Francisco. She chats about her story and how she is bringing a touch of glamour to daily lifestyle with her luxurious yet affordable jewelry.By Jeff Schlarb

1
Ep. 37: Sobia Shaikh 44:32

6y ago44:32

44:32

Whether she is writing for her lifestyle blog, Shaikhen and Stirred, or chatting with Jeff on the podcast, Sobia Shaikh speaks her mind. She discusses everything from travel and handbags to skincare and her family roots in Pakistan.By Jeff Schlarb

1
Ep. 36: Kevin Hackett 59:58

6y ago59:58

59:58

Kevin Hacket is co-founder of Síol studio and leads the multi-disciplinary firm. He’s highly creative and articulates his evaluation of the design process with ease. This taping may be the source and seed of a San Francisco architectural summit? We’ll have to wait for history to catch up to know for sure.…

1
Ep. 35: Stephen Sutro 38:52

6+ y ago38:52

38:52

Stephen is the founder and Principal of Sutro Architects and practices residential, mixed-use, retail, and hospitality architecture. He discusses the changing San Francisco neighborhoods, his hobby of designing theatrical sets, and even flying cars.By Jeff Schlarb

1
Ep. 34: Suzanne Tucker 53:24

6+ y ago53:24

53:24

Suzanne Tucker is recognized today as one of the country’s leading interior designers. She discusses her passions, techniques and inspirations behind her unique designs, furniture lines, textiles and books.By Jeff Schlarb

1
Ep. 33: Dr. Mitch Kusy 55:03

6+ y ago55:03

55:03

Dr. Kusy is an distinguished author and professor in the Graduate School of Leadership & Change at Antioch University. He chats about his new book, "Why I Don't Work Here Anymore," which identifies different problems business leaders face related to workplace incivility. One listen and you'll be on your way to restoring personal well-being and team…

1
Ep. 32: Karen Caldwell 46:53

6+ y ago46:53

46:53

Karen Caldwell is a fashion designer that uses bold colors and retro-Hollywood-influenced silhouettes to make custom dresses and gowns. Karen's energy and enthusiasm makes for some entertaining life and career stories, and of course Jeff's favorite: a speed round of questions.By Jeff Schlarb

1
Ep. 14: Joel Selvin 49:28

6+ y ago49:28

49:28

Author Joel Selvin covered music for the San Francisco Chronicle for over 40 years and has authored many books, including the No. 1 New York Times best-seller, "Red: My Uncensored Life In Rock" with Sammy Hagar. He stops by the studio and chats with Jeff about covering artists like The Doors, Prince, and Simon and Garfunkel as they passed through S…

1
Ep. 31: Elizabeth Hausler 37:57

7y ago37:57

37:57

Elizabeth is the Founder and CEO of Build Change, a non-profit organization that aims to reduce deaths, injuries, and economic losses caused by housing and school collapses due to natural disasters in emerging nations. She details how the organization is training builders, homeowners, engineers, and government officials to build these disaster-resi…

1
Ep. 30: Emily Wheeler 43:43

7y ago43:43

43:43

Emily Wheeler is a fine jewelry designer whose collection is made in the USA, all from the highest quality conflict free diamonds. She shares with Jeff how she got started in the jewelry business, the role social media plays her work, and where she goes for inspiration when designing.By Jeff Schlarb

1
Ep. 29: Andrew Mann 37:25

7y ago37:25

37:25

Architect Andrew Mann has been designing residential architecture in the Bay Area since 1989. He joins Jeff to discuss his ideas for rebuilding Sonoma County after the fires, his architectural role models, and how his east coast roots play a role in his designs.By Jeff Schlarb

1
Ep. 28: Bowen Dwelle 48:43

7y ago48:43

48:43

Bowen Dwelle lives a life of entrepreneurship, physicality, intuitive decision making and maximizing creativity. He joins Jeff to discuss his recent travels, his new podcast series about outdoor athletes, and how he lives his life being "always ready."By Jeff Schlarb

1
Ep. 27: Tim Stannard 44:15

7y ago44:15

44:15

As the founding partner of Bacchus Management Group, Tim Stannard oversees a collection of thriving Bay Area- and Southern California-based restaurants, including Michelin-starred restaurants, Spruce in San Francisco and The Village Pub in Woodside.By Jeff Schlarb

1
Ep. 26: Richard Wodehouse 42:51

7y ago42:51

42:51

Richard Wodehouse is using his forty years of experience as a contractor to help people build their dream home. We learn all about the life of an Owner's Representative and how his role in the home building process can save people a lot of time, money, and peace of mind.By Jeff Schlarb

1
Ep. 25: Jay Jeffers 45:18

7y ago45:18

45:18

Elle Decor A-List designer Jay Jeffers details his recent bike ride from San Francisco to Los Angeles, designing a furniture and accessories line with Arteriors, and a fun speed round of Jeff's off-the-cuff questions.By Jeff Schlarb

1
Ep. 24: Jonathan Feldman 56:43

7y ago56:43

56:43

After a career in filmmaking and carpentry, Jonathan Feldman successfully switched gears and became the founding partner and director of design for Feldman Architecture. He joins Jeff to discuss using his head vs. heart in his designs, the project that got away, and a lesson in rammed earth.By Jeff Schlarb

1
Ep. 23: Stanley Saitowitz 49:07

7y ago49:07

49:07

Stanley Saitowitz is a world-renowned architect and the Principal of Stanley Saitowitz/Natoma Architects. He speaks with Jeff about the resiliency required to be an architect, the architectural direction San Francisco is heading in, and some of the challenges and opportunities his firm is taking on.By Jeff Schlarb

1
Ep. 22: Jo Piazza 50:52

7+ y ago50:52

50:52

The award-winning journalist, editor, and author discusses her incredible new book "How to be Married," a provocative memoir of a real first year of marriage. Jo traveled to twenty countries on five continents to figure out what modern marriage means and shares some of her findings on the episode.By Jeff Schlarb

1
Ep. 21: Aubrie Pick 37:43

7+ y ago37:43

37:43

Food, lifestyle, interiors, and travel photographer Aubrie Pick sits down to discuss what really goes on behinds the scenes of a typical photoshoot. She shares her experience photographing Chrissy Teigan's cookbook, her obsession with oysters, and her work on her husband's podcast "Together."By Jeff Schlarb

1
Ep. 20: Allison Duncan 46:02

7+ y ago46:02

46:02

Allison Duncan traded in her career as a CPA for a career in philanthropy and has never looked back. After serving as Program Director at Gordon and Betty Moore Foundation, she started Amplifier Strategies to modernize philanthropy and make a difference on the world’s most urgent challenges.By Jeff Schlarb

1
Ep. 19: Tiffany Shlain 43:25

7+ y ago43:25

43:25

Emmy-nominated filmmaker, speaker, and Webby Awards Founder joins Jeff to discuss her new film 50/50. The two chat gender equality issues, how her and her family take Saturdays off from using technology, and where her drive comes from.By Jeff Schlarb

1
Ep. 18: Jayde Fish 36:22

7+ y ago36:22

36:22

The illustrator's designs caught the eye of Gucci's Creative Director Alessandro Michele, leading to her work being featured in their Spring/Summer 2017 line. Jayde discusses her creative process, how technology is changing the way she illustrates, and her newfound success in the fashion industry.By Jeff Schlarb

1
Ep. 17: Lewis Butler 47:09

7+ y ago47:09

47:09

What other architect out there views working with the planning department as an opportunity rather than an endless, uphill battle? Lewis chats about where architecture is going, the renovations and architecture he did on his own San Francisco home , and how he designed his own office through a friendly office competition.…

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