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In this episode, David is joined by Chris Enright and Scott Pelava to discuss the one thing many shops are doing to cripple their own businesses. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com …
 
For the September edition of One Move at a Time, US Chess Senior Director of Strategic Communication Dan Lucas sits down with GM Alejandro Ramirez to discuss his chess history as the first grandmaster from Central America, being a commentator for the Sinquefield Cup, and the new World Chess Hall of Fame exhibit about the 1972 World Championship.…
 
Cecil and Kent Bullard from The Institute for Automotive Business Excellence talk about their vision of creating an industry that becomes a destination for talent, not a consolation for those that can't make it anywhere else. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with ea…
 
Can standardization take the industry into the future? Is it even possible? Do all shop owners consider their technicians nothing more than grease monkeys? In this episode, David and Lucas are joined by Scott Pelava, owner of Londsale Auto and the founder of the Auto Shop Owners Group on Facebook to discuss these questions and more. Are you spendin…
 
In this episode, David and Lucas sit down with Brandon Dills, the owner of Jarhead Diagnostics and Small Town Automotive Technologies in Lexington, NC. Brandon recently found himself embroiled in some online drama. He discusses what set it off, how he reacted, and the lessons, if any, learned. Are you spending your nights at the shop or worrying ab…
 
In this episode, David and Lucas sit down with Donald Smith, the general manager of Schlenker Automotive in Rockledge Florida, and listen to his extraordinary story. They also had the privilege of being joined by Mike Willever of the Active Self Protection Podcast to offer up his analysis. This episode starts off in a very unserious manner but then…
 
In this episode, David and Lucas are joined by Kent Bullard of the Institute for Automotive Business Excellence. Kent sat down thinking there was going to be a meeting about recording a podcast but instead was surprised to find out they were actually going to record right away. He graciously stayed to discuss the motivation behind starting a busine…
 
This is part 2 of Lucas and David's conversation with the founder of AutoText.Me, Chris Cloutier. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep. Click Here: Get Shop-Ware.co…
 
In this episode, Lucas and David are joined by Chris Cloutier, the founder of AutoText.me as well as the co-owner of Golden Rule Auto Care in Wylie, TX, and Rowlett, TX. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analy…
 
This is part 2 of David and Lucas' conversation with industry veteran Jeff Compton. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep. Click Here: Get Shop-Ware.com After going …
 
Who is getting the short end of the stick when things turn south? Is it the shop owner or is it the technician? Is ASE certification still relevant in today’s environment? Is it worth training on ADAS and should you pull out your lab scope at the beginning of the diagnostic process? David & Lucas cover all this and much more with industry veteran J…
 
For the July edition of One Move at a Time, US Chess Senior Director of Strategic Communication Dan Lucas sits down with Fred and Bonnie Waitzkin to discuss both the book and film versions of Searching For Bobby Fischer and what it all meant to the Waitzkin family, more than three decades after the book's release. Among the topics covered, we learn…
 
Lucas and David are joined by Sean Tipping of the Automotive Diagnostic Podcast to discuss mobile diagnosticians and his upcoming trip to ASTE. Are they ruining the industry or making it better? Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center,…
 
In this episode, David & Lucas are joined by Chris Messer, Vice President and Publisher with Endeavor Business Media. Endeavor recently announced their acquisition of 10 Missions Media, publishers of magazines like Auto Service Professional, FenderBender, and Ratchet and Wrench. Chris discusses what that means and how it fits into the industry as a…
 
Director of Ideation at Dorman Products, Lester Kovacs sits back down with Lucas and David to discuss the aftermath of episode 47 as well as how he feels about dealerships sending out Dorman parts as their own. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and eac…
 
You’ve been listening to this podcast for a while and heard us telling you how important it is to get to training events like The iSCAN Technical Training Conference 2022 by Autoland Scientech and The Institute for Automotive Business Excellence. Maybe you’re a shop owner who finally decided to shut down your shop and take everyone to training. Or,…
 
For the June edition of One Move at a Time, US Chess Senior Director of Strategic Communication Dan Lucas sits down with Elliott Neff, founder and CEO of Chess4Life and author of A Pawn’s Journey: Transforming Lives One Move at a Time to talk about the history of his organization, chess as a transformational tool, and being a chess teacher and coac…
 
Diagnostician and trainer-extraordinaire Jim Morton is known for saying, "training doesn’t cost, it pays". But is that really true? In this episode recorded live at ITTC 2022 put on by Autoland Scientech, David and Lucas sit down with Dwayne Crawford the owner of Family Auto Care in Owings, MD as well as his technician Rick Curren. Are you spending…
 
Most would agree that the automotive industry could use more professionalism and expertise. With it would come an opportunity to offer higher wages and thus attract new talent into the field. What's the best path towards that end? Is it licensing? Is it government intervention? We dive into this topic with Kent and Cecil Bullard of the Institute fo…
 
In this episode, recorded live at The iSCAN Technical Training Conference 2022 put on by Autoland Scientech and The Institute for Automotive Business Excellence, we sit down with Joshua Carton, the Managing Director, and Founder at Curien, a company that is building unique products in both the hardware and data intelligence space for the automotive…
 
In this episode recorded live at ETI ToolTech 2022, we’re joined by Lee Locklear, CEO of Chief Executive Officer at Cutting Edge Automotive Solutions a tool supplier out of Fairhope, Alabama (https://ceasusa.com/). This conversation is filled with inside baseball and behind-the-scene discussions about some of the most popular brands in the industry…
 
Recorded live from Vision Hi-Tech Training & Expo in Kansas City, David and Lucas sit down with Jaron Kleber of Repair Shop of Tomorrow. They discuss the story of the shop owner in Georgia that paid an ex-employee's last paycheck with greasy pennies. Jaron relays a part of the story that never made the news. They also talk about the impact of socia…
 
For the May edition of One Move at a Time, US Chess Senior Director of Strategic Communication Dan Lucas sits down with GM John Fedorowicz. From his 2009 US Chess Hall of Fame induction plaque: "Inspired to begin playing chess by the Fischer-Spassky World Championship match in 1972, "The Fed" won the National High School Championship in 1975, tied …
 
Recorded live from ETI ToolTech 2022 in Coronado Island California, David and Lucas sit down with Haakan Light, Training and Development Manager with Topdon. After listening to several presentations, the three discuss whether or not the industry is ready for what's coming. Are you spending your nights at the shop or worrying about the shop? Get the…
 
If you own a small shop or work in a small shop, then this is the episode for you. Recorded live from Vision Hi-Tech Training and Expo in Kansas City, Lucas and David sit down with Michael Guenther, the owner of Downtown Auto Service in Crofton Nebraska. Michael discusses the advantages and struggles of being in a small town. He also reveals some o…
 
Recorded live from Vision Hi-Tech Training and Expo in Kansas City, Lucas and David are joined by Taylor Wilson, the owner of Velocity Auto Care in La Marque, Texas. Taylor has been a shop owner for 17 years, but this was his first visit to Vision KC. He tells about his experience at the show, the challenges in building a brand new shop, as well as…
 
Lucas and David sit down with Bryan Pollock, a technician with Willco Auto Care in Sanborn NY, as well as a regular contributor to ScannerDanner.com. They discuss whether or not it's possible to keep a positive attitude in the automotive industry despite its challenges. Are you spending your nights at the shop or worrying about the shop? Get the nu…
 
Welcome to the April edition of One Move at a Time! Our guest today is IM Greg Shahade, who founded the US Chess School in 2006 and which resumes classes this year in a victory for a post-covid world. He also founded the New York Masters and the U.S. Chess League which is now known as the PRO Chess League. He is a former member of the Executive Boa…
 
In this episode recorded live at Vision Hi-Tech Training and Expo in Kansas City, David and Lucas are joined by Carrie-Lynn Rodenberg of Turnkey Marketing. Carrie-Lynn brings up several key foundational aspects of marketing your business. Other things are discussed as well... A lot of other things. Are you spending your nights at the shop or worryi…
 
Where is the breaking point for a technician? The point at which they decide they don’t want to work for someone else and decide to set out on their own? In this episode recorded live at Vision Hi-Tech Training and Expo in Kansas City, Lucas and David sit down with former tech and now the owner of Elite Automotive Solutions in Fort Smith, Arkansas,…
 
In this episode, recorded live at Vision Hi-Tech Training and Expo in Kansas City, Lucas and David sit down with Nate Winston, the owner of ECP Auto Repair and Service in Cuyahoga Falls, Ohio. In this food-related conversation, they ask if corn is a vegetable? And if so, are eating tortillas considered eating your vegetables? Find out what makes a …
 
Recorded live from Vision Hi-Tech Training and Expo in Kansas City, David and Lucas are joined by Sunil Patel, Co-founder and CEO of Tekmetric, one of the fastest-growing automotive repair shop management systems on the market, Tekmetric. They discuss a whole host of topics, including mindset, facing challenges, and how to deal with and even thrive…
 
In this episode recorded live at Vision Hi-Tech Training and Expo 2022 in Kansas City, Lucas and David are joined by Phil Norvold, the owner of Max-Bilt Off-Road and Manufacturing in Eau Claire, Wisconsin and Jamie Kane, Brand Specialist at Legends Marketing. They discuss what it’s really like to build the vehicles you see at SEMA, shops tearing ot…
 
For the March edition of One Move at a Time, US Chess Senior Director of Strategic Communication Dan Lucas sits down with Tyler Schwartz, the co-founder of Chess at Three and Story Time Chess. Both companies use an original, story-based method to teach chess to children as young as three years old. This innovative method is explained in Tyler's 201…
 
In this episode, David sits down with award-winning speaker, published author, and CEO and founder of AppFueled, Jeremy Glassco. AppFueled uses an innovative “app builder” platform and a development team of app ninjas to craft custom-branded mobile apps exclusively for auto repair shop professionals nationwide. Having written The Ultimate 5-Step Au…
 
Lucas credits his success to the help of his business coach, Rick White of 180biz. In addition to a business coach like Rick White, you can also hire a coach to help service advisors. But what about hiring a coach to help guide and train your individual technicians to become better at their jobs? We discuss this idea and much more with Scott Shotto…
 
FCP Euro is an online retailer that specializes in selling the best quality parts for European vehicles, industry-leading customer service, and what is frankly a ridiculous Lifetime Replacement Guarantee. They operate under one core principle: if they wouldn’t put it on their own vehicles, they won’t sell it to you. What does it take to build an or…
 
Welcome to the February 2022 edition of “One Move at a Time,” the US Chess podcast in which Dan Lucas, the Senior Director of Strategic Communication, talks to people who are advancing the US Chess mission statement to “Empower people, enrich lives, and enhance communities through chess.” Our guests today represent the Manasota Chess Center in Sara…
 
In this episode, Lucas and David sit down with Daniel Clodfelter. Daniel is currently a technician with Legendary Automotive And Truck Repair Service (http://legendaryfl.com) in Fort Meyers Florida. Before making the jump to an independent repair facility, he spent time working at GM and Ford dealerships. He also helps manage a FB group with over 5…
 
In this episode, Lucas and David sit down with Mike Willever, a retired special agent with the United States federal government with 25 years of experience conducting investigations into a broad variety of criminal activity. He is now the host of the Active Self Protection Podcast (https://activeselfprotection.com/podcast/) where you can hear true …
 
As more shops switch to handheld devices instead of paper repair orders, VoIP phones instead of landlines, and cloud-based software that requires a reliable internet connection, setting up the network correctly is becoming incredibly critical. David and Lucas sit down with Chris Sherwood of Crosstalk Solutions to get his 18 years of experience in n…
 
In this episode, Lucas sits down with Adam Huber, the co-founder of ClarityCoat a leader in producing peelable paint for the auto body industry selling their product in 28 countries around the world. Adam is also the host of The Auto Body Podcast Presented by ClarityCoat where they interview industry professionals and provide a fresh take on lookin…
 
Welcome to the January edition of One Move at a Time and Happy New Year! Our guest today is David Llada, joining us via Skype from San Sebastian, Spain. David was our April 2021 guest, but I decided to interview him again focusing only on his behind-the-scenes work for the recently completed World Championship during with Magnus Carlsen successfull…
 
In this episode, David & Lucas sit down with Seth Thorson, Owner and President of Eurotech Automotive Repair which has several locations in Minnesota. He also owns LMV Bavarian (https://lmvindbavarian.com/), which is an independent technical information service for vehicles manufactured by BMW. Interestingly enough, David has Seth blocked on social…
 
Lucas and David were joined by Dan Topel and ACA’s Female Shop Owner of the Year, Tara Topel of Topel’s Towing & Repair in Lake Mills, Wisconsin. Recorded live at AAPEX 2021, both Lucas and the Topels recount the struggle and challenges in navigating the complexities of building their own shops. Are you spending your nights at the shop or worrying …
 
You’re short-staffed and desperate to get someone in the door. You put out an ad, conduct the interviews, and are lucky to get someone hired. Weeks later, you’re ready to fire your newly hired technician. What caused it so that it can be prevented in the future? In this episode recorded at AAPEX 2021, Lucas and David sit down with Tom Schearer of S…
 
In this episode, Lucas speaks with Monique Mondragon, Sales Manager at Shop-Ware, about setting goals that actually mean something and the value of building relationships before getting a sale. He’s joined once again by Scott Pelava of Lonsdale Auto Works and since this was recorded live at the TOOLS conference, David chimes in a few times with a c…
 
In this episode recorded at the TOOLS conference, Lucas sits down with the founder of the Auto Shop Owners Group and the owner of Lonsdale Auto Works in Lonsdale Minnesota, Scott Pelava. He’s joined again by Tom Schearer of Schearer Sales and Service as well as Corey Whisler, the owner of Blue Mountain Car Care in Newburg, Pennsylvania. Are you spe…
 
Welcome to the December 2021 edition of “One Move at a Time,” the US Chess podcast in which Dan Lucas, the Senior Director of Strategic Communication, talks to people who are advancing the US Chess mission statement to “Empower people, enrich lives, and enhance communities through chess.” Our guest today is Grandmaster Maxim Dlugy, joining me in pe…
 
In this episode, recorded live at the TOOLS Conference, Lucas sits down with Kip Nuesch, Product Sales Specialist at Advance Auto Parts and overall swell guy and owner of Schearer's Sales and Service in Allentown, PA, Tom Schearer. They discuss the problem of readying a shop to deal with emerging technologies, training for it, and the danger in bot…
 
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