Join our host, Deepak Sharma, in an illuminating conversation with Markus Zirn, Chief Strategy Officer at Workato, as they discuss the democratization of AI and its pivotal role in driving enterprise success. Markus highlights the three key patterns fueling AI integration and the core tenets essential for AI-driven transformations. Tune in for acti…

Join our host, Deepak Sharma, in a riveting conversation with Martin Mrugal, Former Chief Operating Officer at Ellucian, exploring the evolving dynamics of digital interactions and relationships. Martin highlights the critical role of AI and machine learning in enhancing predictive analytics and customer engagement. Tune in for actionable insights …

Join our host, Deepak Sharma, in a captivating conversation with Mary-Beth Donovan, Chief Customer Officer at EDB, as they delve into the art of designing impactful customer journeys. This episode unravels the importance of aligning with diverse customer outcomes and harnessing the power of data insights to drive success. Tune in for insightful str…

Join us as our host, Deepak Sharma, sits down with Abhay Solapurkar, Chief Customer Officer at SkyHigh Security, exploring the power of hyper-personalization and fortifying digital security. Discover the five crucial pillars underpinning digital transformation and learn how to leverage cutting-edge digital tools for customer lifecycle management. T…

Join us as our host, Deepak Sharma, sits down with Maranda Dziekonski, Senior Vice President of Customer Success at Datasembly, as they navigate the intersection of leadership, innovation, and digital strategy. Maranda shares her remarkable journey, from overcoming early challenges to spearheading customer success in the ever-evolving world of star…

In this fresh episode of "Digital Strategy Unlocked," host Deepak Sharma dives headfirst into the intricate and enthralling universe of artificial intelligence. With AI's expansive reach, from its whimsical integrations in toys to its revolutionary implementations in the pharmaceutical realm, the episode promises a comprehensive exploration. We're …

Join us as our host Deepak Sharma sits down with a key figure from Pret A Manger, Sarah Venning, Former Global Chief Digital Officer, exploring their innovative leapfrogging strategy in the digital world. Discover how Pret leverages the power of digital transformation to create seamless customer experiences. Learn about the importance of how brands…

Join us this week as our host Deepak Sharma joins Meenu Agarwal, Group Senior Vice President at Workday, to discuss the critical role of customer success. They delve into how leading companies utilize technology to empower customers while maintaining a human-centric approach throughout the customer journey. Tune in as they strike the perfect balanc…

This week on the podcast, our host Deepak Sharma and guest Dipesh Biswas, Chief Digital Officer at Livinguard, discuss the fascinating journey of digital from Mainframes to Metaverse. They delve into the technological advancements made over the years, from Web 1.0 to Internet-of-Things, and explore the mindset behind it all. Dipesh also shares grea…

In this episode of 'Digital Strategy Unlocked,' our special guest Lubomira Rochet, Current partner at JAB and former Chief Digital Officer at L'Oreal, shares deep insights with our host, Deepak Sharma, about the evolution of Digital Transformation. Tune in as they discuss how digital success requires a digital culture and how companies can bring on…

In this episode of 'Digital Strategy Unlocked,' Barry Gilmore, Former CIO of L'Oréal America's has an insightful conversation with our host, Deepak Sharma. Tune in as they discuss the vital aspect of business success and the role a CIO must play in today's ever-changing digital world. Barry also deep-dives into Photon Colleague Success Management a…

Welcome to the first episode of 'Digital Strategy Unlocked,' where we provide valuable insights and influential trends that help CIOs advance their capabilities and leadership skills to shape, enable, and influence business strategies. This week Anthony Roberts, former SVP and Global CIO of Walgreens Boots Alliance, joins Deepak Sharma. They take a…

Digital Strategy Unlocked is hosted by Deepak Sharma, SVP, Strategy & Customer Success at Photon. You can subscribe to the podcast in Apple Podcasts, Spotify, or wherever you find podcasts. In every episode, we look through the lens of Photon’s Colleague Success Management and provide valuable insights to help leaders increase IT product adoption a…