show episodes
 
Welcome to The Wonder Dome. On this podcast, I explore the question “what is your fiercest hope for humanity?” through conversations with an incredible array of practitioners from across disciplines, including coaches, artists, entrepreneurs, healers, scientists, philosophers, psychologists, and organizational leaders. All of these people are working at the edge of what’s possible for humanity, striving to help us all become more resilient, adaptive, creative, and compassionate.
 
Do you need help scaling your business? What about hiring and managing employees?Are you implementing technology to streamline your business? Do you have problems you're trying to solve? If you answered yes to any of the above, you can benefit from learning to Optimize For Outcomes. With a base in systems thinking, process improvement and a 20 year technical consulting corporate career, I'm sharing the most important knowledge for growing and managing a business successfully. Applying system ...
 
Managing people in your business or nonprofit doesn‘t need to stress you out! Developing systems and processes for managing teams automates much of running your operations and frees you up to focus on what you love. Integrating consultants, contractors, and freelancers into your organization is a secret weapon to success and we help you move toward a hybrid staff model.. Hiring and managing freelancers is crucial to creating a sustainable nonprofit. Start with an internal assessment of your ...
 
Today’s ever-changing business landscape requires companies to continually evolve by adopting increasingly smarter and more efficient solutions to remain competitive. Strategic work “on the business” and not just “in the business” must be a priority for leaders looking to drive measurable, strategic growth. FivesSquared specializes in integrated business and technology consulting driven by the belief: smart solutions must be developed based on strategic goals and driven by smart tools. From ...
 
Truth in Politics. Is it even possible to discuss truth in a safe way in a polarized United States? It is hard to imagine a safe conversation with your friends, co-workers, and family discussing the nation’s biggest issues. What it would be like to listen to and watch political discussions without the current reactivity, meltdown, or withdrawal? By listening in on the Purchasing Truth podcast with host Bill Stierle and moderator Tom, you will experience a discussion on why the restoration of ...
 
Explore the Science and Art of Great Teams through the 6 Conditions podcast with show hosts Dr. Ruth Wageman and Dr. Krister Lowe. The show explores how the 6 Team Conditions framework--a leading, empirically validated and highly predictive framework based on the seminal work of Drs. Richard Hackman, Ruth Wagman and other teams scholars at Harvard University--helps team leaders, team members and team coaches/facilitators foster team effectiveness. The show unpacks the structural design condi ...
 
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show series
 
Is corporate America becoming less patriotic by identifying as a “citizen of the world”? In today’s episode, Bill Stierle and Tom share their thoughts on Florida Senator Marco Rubio’s “inflammatory” piece for The American Conservative discussing a Marxist revolution in corporate America. The op-ed contains claims against this shift which paints all…
 
In all aspects of her work and life, Tiffany Wen beautifully models the capacity to share our stories with authenticity and vulnerability. As a yoga teacher, as an activist, as a podcast host, as a storyteller. In all of those contexts, she's helping people tap into inner wisdom and actually listen instead of repressing it or ignoring it. She hosts…
 
A lot of politicians these days need to go back to school and take a communication class. The amount of damaging messages being passed around in political marketing is increasing daily, and damaging political careers. To succeed in politics, and in life, you have to learn how to properly send a message so that your people will stay loyal to you. Le…
 
Mattias Olsson is a remarkable independent documentary filmmaker and the creator of Campfire Stories, making films that touch the roots of change. His films invite us into the lives of people who are actively imagining and creating a world of ecological balance and human sanity. Campfire Stories ascribes to something called the gift economy, the un…
 
Michael J. Bobbitt is the executive director of the Massachusetts Cultural Council, working to elevate cultural life across the state with an emphasis on improving arts education, promoting diversity, and encouraging excellence in the Arts, Humanities, and Sciences. In our conversation, Michael shares that he is actually moving away from language l…
 
In this episode, I cover a system that you can use in your business for interviewing prospective employees or contractors. I cover how to prepare for the interview including identifying the must haves and nice to haves. I talk through organizing questions and how to structure questions to get more meaningful answers. I give a few examples from actu…
 
The first time I had the good fortune to meet Lawrence Barriner II, I was so deeply touched and moved that I immediately invited him to come on this podcast. We spent about 45 minutes together and we went deeper in our sharing than I suspect some people get a chance to do in even their most intimate friendships (which is its own kind of tragedy). L…
 
Everyone has beliefs that are part of their personal viewpoint. Identity and belief are often tied together, and people will die for their beliefs. In this episode, Bill Stierle and Tom discuss how beliefs affect our worldview, especially in today’s COVID-19 world. Tom talks about his experiences with other parents at his daughter’s schools and how…
 
Robert Hanig is a pioneer in the field of systems thinking and systems sensing. He's been doing this work for decades, helping organizations and groups of people more deeply understand the self-evident interconnectedness of everything that they do. He says at one point in our conversation, if it feels like your system is dysfunctional, you need to …
 
Engagement has always been the currency for creating anything, be it content, product, service, news, etc. Without eyeballs, there is no profit. In this episode, Bill Stierle and Tom discuss how this concept has become detrimental to how we frame our news, drive discourse, and make money. Everyone wants to see the car wreck. But are these large com…
 
Hiring the right resources in your business is one of the most important activities you can do. Do it right and you'll be able to achieve more than you could ever imagine. Do it wrong and your team or business will stagnate at best. In this episode, I cover the key steps in getting the people resources you need including long-term employees, contra…
 
Today I have the pleasure of interviewing the power duo of Shannon Lucas and Tracey Lovejoy, co-founders of Catalyst Constellations. These two are true forces of nature. Catalysts are the kind of people who have a vision and also have the energy, skill, and persistence to bring that vision to life - often at a pace that can leave other people spinn…
 
One of the most important things you do as a leader is to identify and bring people resources into your business. This week is an introduction to People Lifecycle Management. I introduce the four phases of managing people in your business and lay the foundation for deep dives into each of the phases in the coming four weeks. Learning how to hire, r…
 
Change Management is an important part of any optimization work that you do in your business. People have a tendency to revert to old habits. Even when a change is beneficial, people can slide back to doing things "the old way." Change management helps you proactively address this concern and helps you ensure that any changes you make will become n…
 
Robert Stephenson is a coach, trainer, mentor, and inspirational speaker. For a number of years, he was the director for coaching at Animas, one of the most diversified and impactful coaching schools in UK and Europe. He has a deeply humanistic approach to his work that's grounded in his clear love of human beings and the ways in which we can engag…
 
Have you ever wondered what happened during the events that happened on January 6 and thereafter? Where does the truth stand when it comes to the attack on the Capitol? Bill Stierle and Tom discuss the truth and the chain of command in the government by diving deep into Bob Woodward and Robert Costa’s book, Peril. They discuss all sorts of differen…
 
Dorie Clark is seemingly unstoppable. She's been named one of the top 50 business thinkers in the world. She's been recognized as the number one communication coach in the world. She's a consultant, a keynote speaker. She teaches Exec Ed at Duke University and Columbia Business School. She's authored multiple books, including Entrepreneurial You (w…
 
The current anti-vaccination movement depends on certainty and bias that leads to hubris. How do you effectively communicate truth to change their minds? In this episode, Bill Stierle and Tom discuss how certainty breeds bias and hubris. They talk about communication and how we need to communicate the truth better if we want to sway the thinking of…
 
If you want to get more efficient and/or grow your business or team, learning how to automate business processes is critical to reaching that outcome. I will sequence how you can approach automating business processes and give you some pointers on things to do and things to avoid. Having this lightweight framework will give you a mental model for t…
 
My guest today is the wise, generous, courageous soul, Parker Palmer. You'll hear him touch into his sense of how he was born into the world and how that shaped him moving through life. And how, at age 82, he continues to reckon with the big questions of who we are as a people and what it is to take a stand for what you believe in. As he says in hi…
 
Words matter. The words that are coming out of your mouth, your parent's mouth, the President's mouth: They all matter, and they impact people. The huge anti-vax issue in the United States is a good example of this. People are being influenced in their behavior and health because of what a few individuals say about the vaccine. Things would go bett…
 
If you want to improve business processes, a simple mental model can help you with your approach. Eliminate, Consolidate, Automate Eliminate the things you're doing that aren't helping you achieve your desired outcomes or adding value to the Customer. Consolidate like "things" in your business into a single process to manage them. Automate your bus…
 
Elizabeth Segran is a senior staff writer at Fast Company, and her work has appeared in a broad range of publications, including The Atlantic, Foreign Policy, Foreign Affairs, the Chronicle of Higher Education, and Salon. We focus the bulk of our conversation on her fantastic book, The Rocket Years, which explores the impact that choices we make in…
 
When you're ready to scale your business it's helpful to know more than how much money you made last month or last year. This very basic spreadsheet will get you started and help you evolve into a CEO. I highly recommend Quickbooks for tracking your accounting, whether you make $50k or $500k. I've been using them for over ten years and love the dif…
 
Is the media tailoring the news to misinform or disinform? In today’s episode, Bill Stierle and Tom discuss how information is being portrayed in light of the recent events with Florida’s COVID surge and the decision not to implement mask mandates. Information is all around us and is something that constantly circulates. But whether or not the info…
 
A SIPOC is a process improvement tool that you can use to map a business process. SIPOC is an acronym that stands for Supplier, Input, Process Step, Output, Customer. Use it to map these attributes of a business system. You can then use this information to identify changes to make to improve your system. I've added some additional elements to the S…
 
You can better manage your employees using swimlane diagrams. A swimlane diagram is going to help you understand the dynamics between different roles in your business or team and help you identify potential problems or conflicts. You're also going to gain perspective on the work the team is actually doing which you can use for goal setting and care…
 
Use a swimlane diagram to document your processes. Draw lanes left to right for each person or tech in a process and then draw out each step in the process and put it in the swimlane for the person or tech responsible for that tech. This will help you see and understand where handoffs are happening in your process as well as rework and process loop…
 
Here are four different applications you can use to draw swimlane diagrams. Each has its own benefits, so weigh what's right for you and your business and make a decision. MS Visio - very powerful and tightly integrated with Microsoft's other productivity apps. It's not part of Office though and requires additional licenses which might be cost-proh…
 
The tribalism and loyalty of people to their “teams” is one of the issues plaguing us, stopping rational discourse in business and politics. Many place loyalty before truth and this causes division in America. In this episode, Tom and Bill Stierle discuss how team loyalty is causing damage to Team America. We hear about the testimony of Capitol Pol…
 
A swimlane diagram is a tool that you can use to get a detailed view of a process in your business. It's used when you need a deeper understanding of a process than a process narrative can provide. It's useful when trying to get more efficient with your process or as training documentation for new employees. Oftentimes, just by creating a swimlane …
 
If you manage employees in your business, add root cause analysis to the way you think Doing root cause analysis can help you better understand performance issues and solve any problem you're facing while managing people. You'll understand the problems on a deeper level and come up with better solutions, saving you time, energy, and money in the lo…
 
How can root cause analysis help your business grow? Growing a business, you need to get effectiveness and efficiency right first. To do that, you have to solve problems that are preventing effectiveness and efficiency. Use the 5 whys to get to root causes of problems and solve the problems that really matter.…
 
Deeply-held beliefs are often what cause divisions between people. What does it take to change a belief? We discuss this question as Bill Stierle and Tom talk about changing belief structures, especially in today’s pandemic world. They discuss how belief structures are constructed and how a belief can be challenged and ultimately, changed. Tune in …
 
Root Cause Analysis is a way of thinking to help you look beyond surface level symptoms and solve problems at a deeper level. This will save you time, energy, and money which will make it easier for you to grow your business and build for the long term. You'll solve the right problems faster and with better solutions than if you treat surface-level…
 
I feel really lucky that Schuyler Brown and I found our way to each other through some beautiful synergies. She is a dear friend of David Sauvage (Episode #52), and she co-facilitated a sacred ceremony for one of my dear friends, Elizabeth, daughter of Azima Jackson (Episode #67). Realizing this, we touched on the power of synergies and paying atte…
 
As the world enters the vaccination stage of the COVID-19 pandemic, it now faces a brand new battle: the fight against people spreading misinformation. With all the different beliefs surrounding the vaccine, many people's lives are put at stake. Instead of highlighting why this medical intervention must be prioritized, everything is focused on stir…
 
| Effectiveness and Efficiency are often misunderstood. In business, knowing the difference can be the difference between your business growing or remaining stagnant. I talk through examples of scaling, using technology to better understand your effectiveness and efficiency, and how to think about the effectiveness and efficiency of how your busine…
 
No matter where your business is at today, taking the time to do a time study can help you better understand where your time is going and what you can do to get more efficient with your work. Whether your business is brand new or has been around for years, take a week to track your time, get a better understanding of where your time is going, and m…
 
A time study will help you understand the work that needs to get done in your business on a deeper level. Understanding this will help you hire the right people and will help you distribute the work amongst your employees. In this episode, Brian dives deep into an example of using the data that comes from a time study to make better hiring decision…
 
A time study will help you understand the work that needs to get done in your business on a deeper level. You'll see how much time your business is spending on different activities during the week. This will give you an understanding of the skill sets that you need in your business as well as the amount of time a new hire would stay busy. Understan…
 
I found my way to Azima Jackson through a dear friend of mine, Elizabeth, who reached out and said, Hey, I love what you're doing with the podcast. You've got to talk to my mom. And she was right! Her mom, Azima, is a remarkable soul who has evolved into an elder committed to questions of identity and purpose. She is an interfaith minister who expl…
 
Excel or Google Sheets are great tools to use to track a time study. There's a template on the Optimize For Outcomes resource site or you can make your own. You only need a few columns in your spreadsheet. Track the person doing the work (if you have more employees in your business), the system that the work pertains to, a label for the work being …
 
You can find resources and articles from Rachel at www.copperhiveconsulting.com. Find a mix of courses and coaching opportunities to scale your business and improve your marketing strategy. If you are preparing to integrate freelancers, schedule a call to learn best practices on hiring and utilizing outside contractors. Summer Course Discount: 50% …
 
In 1995, an astrophysicist by the name of Carl Sagan wrote a book predicting how the population would continue to pursue truth in a technology-driven world. Unbeknownst to many, his predictions from twenty-five years ago are exactly our reality today. On today’s show, Bill Stierle and Tom break down an excerpt from Carl Sagan’s book, The Demon-Haun…
 
Performing a time study will help you understand and eliminate wasted hours in your business. By reducing waste, that means you're making your business more efficient. When you go to scale your business, you'll need less work to get bigger because you've eliminated waste that would have otherwise scaled along with the revenue. Visit What is a Time …
 
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