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Arthropodcast is a weekly pest control podcast to promote professionalism and industry expertise to business owners, pest control operators, sales reps, and inspectors.
 
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Bug Bux Podcast

51
Bug Bux Podcast

Allan Draper and Eric Bassett

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Bug Bux Podcast is designed to help pest control owners start and rapidly scale their company. The hosts, Allan Draper and Eric Bassett, are experts in the pest industry, and they are committed to providing the best guests and resources to help entrepreneurs. Their goal is to help you become a bug money millionaire. Allan Draper is a serial entrepreneur, investor, business growth expert, attorney, and co-founder of proof. Pest Control, a company dedicated to providing the highest standard of ...
 
Bed bugs are resilient, maddening, and potentially toxic. Seattle Bed Bug Professionals offers a wide range of eco-friendly, heat, or poison treatments to rid you from them for good. We are Seattle Bed Bug Extermination and we are experts in the profession of bed bug extermination & pest control. Starting out in the pest control industry, we quickly realized that bed bug infestations require specialized methods, equipment and tons of experience to completely exterminate bed bugs. With years ...
 
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show series
 
Bryan and Scott start this week's show talking about the podcasts they listen to. This was sparked by Rusty Prewett mentioning the Arthropodcast Show on his podcast The Journey. The guys list were Bug Bux, The Boardroom Buzz, Pest Geeky to name a few.
 
In today’s episode, Allan and Eric discuss how door-to-door marketing can affect your pest control company. Reminding your technicians to make a personal connection with your customers is crucial for building strong relationships and increasing customer loyalty. In addition, acknowledging and understanding your customers' wants, interests, and need…
 
In today’s episode, Allan and Eric discuss the different financial milestones that pest control companies reach leading up to the 1 million dollar mark. As your PCC is growing, an important thing to think about is documenting your systems and processes early on, this will help you scale your company faster. In addition, it is essential to take the …
 
In today’s episode, Allan and Eric answer questions asked during the Bug Bux Facebook live event on February 28th, 2023. A few of the topics that were discussed are: 1. How does different weather affect the pest control industry? 2. The pros and cons of giving out free estimates for pest inspections. 3. Growing your pest control company into a new …
 
In today’s episode, Allan and Eric welcome Andrew de la Chapelle. Andrew has worked in the telematics space for years and he created driving scoring matrices that are used today by many leading telematics companies. Allan, Eric, and Andrew discuss some of the dangers of driving and why investing in formal driving training is critical for your pest …
 
In today’s episode, Allan and Eric welcome Lee Thompson. Lee fell in love with the pest control industry after being recruited by Terminix and later ran their 4th largest office in the country. Allan, Eric and Lee discuss why investing in exceptional customer service can have a big impact on your bottom line. Providing great customer service will l…
 
In today’s episode, Allan and Eric answer questions asked by PCO’s in the Bug Bux Facebook group. The questions answered in this episode are: 1. At what point is a customer too much of a liability? 2. What’s the best way to build relationships and camaraderie between 3rd party D2D representatives and the technicians working with them? 3. What is th…
 
In today’s episode, Allan and Eric welcome Cameron Bawden. Cameron is the owner of Hype Pharm Premium Home Services which is the parent company of 7 successful brands, which include Green Mango Pest Control. Cameron shares his journey with starting and scaling Green Mango Pest Control as well as starting other home service companies. Developing a g…
 
In today's episode, we are rerunning the top episode of 2022. Allan and Eric discuss why and how you should build wealth with your pest control company. Wealth provides opportunities not only for you as an entrepreneur, but for your family and employees. Building wealth and having an abundance mentality, is one of the main responsibilities that com…
 
Bryan and Scott open the 2023 season on a serious note. Bryan shares a personal story about the hard year of 2022. Never take for granted what you have and the honor you have to run a pest business. Bryan shares a story about tracking powder in a dog food store. Scott explains why the mystery of rice weevils in a bedroom closet almost killed him.…
 
In today’s episode, Allan and Eric discuss how PCOs can grow and develop their technicians. Having weekly coaching sessions and asking technicians what they would like to learn and improve on both personally and professionally can be very empowering. Offering development opportunities and incentives will demonstrate your commitment to your technici…
 
In today’s episode, Allan and Eric review a sample Profit and Loss or P&L statement. The P&L statement is important because it summarizes the total income and total expenses for your pest control company. In addition, for budgeting purposes, a P&L provides an overview of the financial health of your business. Follow along as Allan and Eric explain …
 
In today’s episode, Allan and Eric welcome back Mat Rogers from Lizard SEM. Mat discusses some common hurdles with closing rates between your digital marketing company and inside sales team. It is very important for a PCO to track data and know how many leads are actually being converted into revenue. Putting the right tools and metrics in place is…
 
In today’s episode, Allan and Eric welcome Read Flake. Read is a highly accomplished entrepreneur, business owner, and e-commerce professional. He founded Green Country Pest Control in Houston and is the Co-owner and founder of Pest SOS. He is also the co-founder and co-owner of Bug Police Pest Control in the Phoenix area. Read shares this journey …
 
In today's episode, Allan and Eric welcome Chase Goodeill back to the show for part two from last week's episode. Chase is the President of Goodeill Holdings Inc. and the owner of Pest Control Consultants. Allan, Eric, and Chase collectively discuss the top ten things that should be in place to increase the value that a company will get upon an exi…
 
In today's episode, Allan and Eric welcome Chase Goodeill back to the show. Chase is the President of Goodeill Holdings Inc. and the owner of Pest Control Consultants. Chase shares his experience with finding and closing pest control acquisitions. Having strategic systems in place and being as seamless as possible will retain more customers during …
 
In today’s episode, Allan and Eric discuss the importance of having growth goals in place for 2023. Creating a list of long-term projects that are important, and not urgent such as brand development, creating content on your website, reviewing policy and procedures, and creating video tutorials are just a few examples. As the year is wrapping up, i…
 
Bryan and Scott are back again with another fun show. Bryan ask the question if it is hard to work with your friends. Scott gave his opinion and experience on working with his friends. Bryan profiles Jerry Schappert on a new podcast called Pestie Profiles Podcast. Check it out. Scott sends a shout out to Wade Sanders with Veseris. Scott shares a fu…
 
In today's episode, Allan and Eric welcome back Georgia Eaton. Georgia is the owner of Got Gophers. They are located in the bay area and have been in business for almost 4 years. Allan, Eric, and Georgia talk about the benefits of having women in the pest control industry. In addition to owning a pest control company, there are several different op…
 
In today's episode, Eric highlights previous topics discussed in the last few episodes. First, a PCO should know how to read and understand the profit and loss statement to create a more efficient business operation. Second, SEO is the foundation of your marketing game. It’s what you build so you can attract leads, even when you aren’t investing in…
 
In today’s episode, Allan and Eric welcome Jared Borg. Jared started in the pest control industry in 2001, then started his own business, Pointe Pest Control in 2006. He is currently part owner of PestCo and running their residential division. PestCo is a private equity acquisition company that partners with successful, well-established pest contro…
 
In today’s episode, Allan and Eric welcome Mat Rogers with Lizard SEM. When it comes to marketing, there are specific terms every pest control owner should know. Allan, Eric and Mat discuss two commonly used marketing terms, Search Engine Optimization and Search Engine Management and what they mean to pest control companies. In addition, it is impo…
 
In today’s episode, Allan and Eric talk about the importance of understanding your company’s financial statements and how inflation is impacting your pest control company. Rising costs of fuel and labor result in tighter profit margins, so having a strategic plan to protect your margins is crucial. Make sure you join our Bug Bux Facebook group by c…
 
In today’s episode, Allan and Eric welcome Juan Godinez. Juan started in the pest control industry in 2006 as a door-to-door sales rep for Rove Pest Control. He soon became Rove's top sales rep and manager year after year. He is currently involved in several aspects of Rove’s growth strategy across its various markets. Allan, Eric, and Juan discuss…
 
In today’s episode, Allan and Eric discuss the pros and cons of hiring family members for your pest control company. It is very common for business owners to hire family members. Demonstrating favoritism towards a family member is a common mistake made when hiring family. A benefit to hiring or partnering with family is building a legacy for genera…
 
In today’s episode, Allan and Eric welcome Craig Shetterly. Craig is the Founder and CEO of Contatto Marketing, a digital marketing start-up. The focus of contact marketing is to get a meeting with anyone by creating a specific campaign designed to connect with high-value prospects or CEOs. Finding prospects that really matter takes hard work and n…
 
In today’s episode Allan and Eric welcome David Gilmer and Brad Berdine. David is the COO of proof. Pest Control and he is the Co-Founder of Rana Hub. Brad is the owner of Simple Realty Bits and has been a software engineer for 14 years. Rana Rub is a CRM platform designed for pest service professionals and the systems they use. Having clarity and …
 
In today’s episode, Allan and Eric discuss their previous experience of attending PestWorld. Each year, the show gathers thousands of pest control professionals and vendors. Attending PestWorld is a great way to network with vendors and other PCO’s. In addition, the convention also offers a nice variety of educational opportunities, and they have a…
 
In today’s episode, Allan and Eric discuss why having the opportunity to learn from your competition can greatly improve and build your pest control company. Learning from the successes and failures of your competitors will save you time, resources, and money. In addition, having a mentor, and being a mentor will play a big role in your growth and …
 
In today’s episode, Allan and Eric talk about the importance of non-peak season projects. Catching up on projects and tasks that you typically would not have time to work on during the busier summer months is a perfect time to work on non-urgent tasks. Creating a list based on urgency will help make upcoming projects manageable while keeping your t…
 
In today’s episode, Eric does a recap of episodes 44-46, that will highlight previous speakers and topics. The importance of vendor relationships, generating leads in your PCC, creating a culture where employees feel they are doing a meaningful, and having a strong work ethic and mindset are just a few topics highlighted in today’s episode.…
 
In today’s episode, Allan and Eric welcome Jake Claus. Jake is the Founder, President, and Co-owner of Natura Pest Control based in Vancouver, Wa. Jake is an Associate Certified Entomologist, Structural Pest Inspector, and holds licenses in several pest-related categories. Allan, Eric, and Jake discuss how the pathway to success is found in having …
 
In today's episode, Allan and Eric welcome Andrew Beck. Andrew is the CEO of Aruza Pest Control. Andrew holds multiple certifications in process improvement, business analysis, and project management. Allan, Eric, and Andrew discuss the importance of creating a culture where employees and managers feel they are doing meaningful work. In addition, h…
 
In today’s episode, Allan and Eric welcome Tom Miche. Tom is the President of Miche Pest Control, which he started in 2019. Miche Pest Control is one of the top-rated, family-owned, and operated pest control companies serving the Washington DC and Baltimore metropolitan areas. Tom answers questions about effectively generating leads with Thumbtack …
 
In today’s episode, Allan and Eric discuss why building strong business relationships with vendors and suppliers are crucial to the success of your pest control company. Not only will good vendor relationships bring you better business now, but it also opens the door for more in the future. Bottom line, treat your vendors as you’d like your custome…
 
In today’s episode, Allan and Eric discuss how a pest control owner can build value and increase sales by responding quickly. In the world of sales, a quick response time, selecting the right Key Performance Indicators, and properly staffing during the busy season will improve customer service, closing rate, and overall team performance.…
 
Scott starts the show with a wonderful roach house if horrors. Bryan helped him to understand the best way of take control of the roach infestation. Bryan talks about the issue of not having the right person in place for you and your company. Bryan shares a fun story about customers thinking they had termites but it was mud dobbers.…
 
In today’s episode, Allan and Eric answer a few questions posted in the Bug Bux Facebook Group. They talk about the process of hiring the first employee or technician and the costs associated with it. There are always going to be unexpected costs and many factors to consider. In addition, they discuss when is the right time to hire a branch manager…
 
In today’s episode, Allan and Eric discuss the difference between hiring a 1099 contractor and a W-2 employee. First, a 1099 contractor is a considered self-employed independent contractor. While a W-2 employee receives a wage or salary, and benefits. When deciding whether to structure new hires as W-2 employee or 1099 contractor, a pest control ow…
 
In today’s episode, Allan and Eric discuss the two different ways a pest control owner can increase their prices. With the cost of labor and fuel prices on the rise, it’s important to be proactive and reactive with your price increases. If your vision is to provide the best quality products and services, you owe it to your customers to communicate …
 
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