))
If you’re a credit union leader seeking to grow your business, tune in to this podcast. ServiStar Consulting’s Mike Neill, Taylor Murray, and Scott Albrecht draw on their extensive experience of working with countless credit unions to provide valuable insights and lessons.
…
continue reading
The year-round, family friendly ice fishing podcast!
…
continue reading
Welcome to Pacific Tales, where I share the spirit of Aloha, anga ofa, and alofa. Having lived in the South Pacific for most of my life, I have gleaned an abundance of cultural and traditional insights from the islands of Tonga, American Samoa, and Hawaii. I will divulge many of my own adventures and invite special guests to share their experiences.
…
continue reading
ServiStar's Mike Neill and Community Financial's Tansley Stearns share on today's podcast the journey they both took to get ServiStar where it is today. They also deep dive into what it looks like to lead with purpose inside and outside of our great movement. It is our great pleasure to bring to you, the Tansley Stearns Anniversary podcast!…
…
continue reading
How do you compete in the marketing space as a credit union? On today's episode, we sit down with marketing guru, Adam Mark, of 2060 Digital who discusses how to show up on a search without running out of your budget. To keep this conversation going, connect with him on LinkedIn Here: https://www.linkedin.com/in/adam-mark-8052864/…
…
continue reading
T
The Credit Union Leadership Podcast
1
Earn your Credit Union PHD with Taylor Murray and Eric Gubka
20:32
20:32
Play later
Play later
Lists
Like
Liked
20:32
Eric Gubka, Credit Union Enthusiast joins fellow nerd, Taylor Murray and take us on a journey through history, our history, in this podcast and give you a teaser for our new grassroots movement program we run for FREE call PHD. Here is more about the new program: Limited to the first 50 participants! Let’s not forget why we do what we do. The credi…
…
continue reading
On this episode of the Credit Union Leadership Podcast, our founding father, Mike Neill shares some eye-opening data from the latest Gallup survey on the state of employee engagement. Brace yourself, because the results show that only 33% of employees in North America are actually engaged in their work. That means a whopping 67% of employees don't …
…
continue reading
Today we regroup with our friends over at Life Money You to discuss what they have been up to since we last spoke. Sit back, relax, and enjoy this episode of the Credit Union Leadership podcast! Life. Money. You.®BCU's chosen Financial Well-Being Program to help you take control of your money. A holistic financial well-being Credit Union Service Or…
…
continue reading
T
The Credit Union Leadership Podcast
1
New Employee Development Offerings from ServiStar
8:34
8:34
Play later
Play later
Lists
Like
Liked
8:34
Megan James our newest trainer and now learning and development instructional designer has created two new trainings you should know about. More about her is below: Hometown: Rolla, MO Pets: Two Goldendoodles, Ruby and Piper Hobbies: Going to the beach, exploring new restaurants, spending time with friends and family, but mostly working on my yard …
…
continue reading
There are many misconceptions about delegation. In this episode, listeners will learn how to avoid the pitfalls and challenges in order to use this leadership skill for the development of their employees. To register for our Fall Vertex Live Nationwide course- click this link here: https://events.servistarconsulting.com/event/vertex-live-nationwide…
…
continue reading
We get this question all the time at ServiStar...how do I coach up? Teaser..you can't coach up. But today we discuss what you can do. Listen in as we speak with Mike Neill, Founder of ServiStar Consulting on this topic. "it's hopeless and everyone dies at the end of this movie" - Mike Neill.By ServiStar Consulting
…
continue reading
Willingness to vs Caring or Wanting to. On today's podcast, Mike Neill continues our chase of adequate semantics and answers the question: To what degree is it a leader's job to influence someone's want to? Caring does not transfer - listen to this podcast for more about what you can do.By ServiStar Consulting
…
continue reading
Buy In, Boxing, and Bankruptcy....what do they all have in common? se·man·tics the branch of linguistics and logic concerned with meaning. There are a number of branches and subbranches of semantics, including formal semantics, which studies the logical aspects of meaning, such as sense, reference, implication, and logical form, lexical semantics, …
…
continue reading
T
The Credit Union Leadership Podcast
1
Leadership Development in Alaska w/ Mark Burgess CEO, CU1 Credit Union
17:00
17:00
Play later
Play later
Lists
Like
Liked
17:00
CU1 is known by the rest of the industry for top talent, cold temps, and colorful shoes. ServiStar has had the privilege of working along side their management team as 50 of their leaders participate in our highly coveted, research based leadership development program. To celebrate our 25th year of helping credit unions with topics such as leadersh…
…
continue reading
T
The Credit Union Leadership Podcast
1
Celebrating ServiStar’s Golden Anniversary w/Bryanna Mehling of BrightPeak Consulting
10:08
10:08
Play later
Play later
Lists
Like
Liked
10:08
Bryanna is an independent contractor and coach working as President and CEO of BrightPeak Consulting and previously worked extensively with ServiStar as a client onboarding our 3-part series on leadership development, Vertex as the Director of Employee and Organizational Development for Heritage Financial Credit Union, headquartered in Middletown, …
…
continue reading
T
The Credit Union Leadership Podcast
1
Talking Shop with Taylor Featuring Meggan Schwirtz, Chief Experience Officer at St.Cloud Financial Credit Union
15:51
15:51
Play later
Play later
Lists
Like
Liked
15:51
The Credit Union Leadership Podcast is proud and honored to interview Meggan Schwirtz, a Vertex Live Nationwide Graduate from 2021, and new Chief Experience Officer at St. Cloud Financial Credit Union. Meggan comes from a host of talents ranging from executive leadership, business development, and branch experience/community strategy and is a true …
…
continue reading
Today, we interview a credit union leader and inspiration to other women looking to achieve great things in this industry. A CUDE friend and fellow podcast host joins the Credit Union Leadership podcast, Lauren Culp, Publisher & CEO of CUInsight. facebook twitter linkedin youtube instagram Lauren CulpPublisher & CEO CUInsight.com It’s high time to …
…
continue reading
T
The Credit Union Leadership Podcast
1
What’s in a Name? W/ Doug Clinton of Koin CU
13:24
13:24
Play later
Play later
Lists
Like
Liked
13:24
In today's podcast, we discuss credit union name changes with the President and CEO of Koin Credit Union, Doug Clinton. His credit union recently changed its name from Lifeway Credit Union to Koin CU- listen in as he highlights the reasons why, how they did it, and what you should do if you are thinking of a name change. Douglas P Clinton https://w…
…
continue reading
T
The Credit Union Leadership Podcast
1
A new CEO’s journey with President/CEO at Financial Plus Credit Union - Michigan, Brad Bergmooser
16:03
16:03
Play later
Play later
Lists
Like
Liked
16:03
Brad is an up-and-coming CEO out of Flint Michigan who you may remember used to work with Taylor Murray and Producer, Scott Albrecht at BCU. He also went to college with Scott where their paths certainly would have crossed at fraternity circle during their time at Western Michigan University college. But you will hear in this podcast, that young Br…
…
continue reading
Credit unions typically provide about two weeks of training to a new teller. But how much training is provided to a new manager? ServiStar’s Emerging Leaders program takes new and emerging managers and turns them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching…
…
continue reading
Listen in to hear who CRASHs the podcast to open season 5 in our 25th year of helping credit union clients. Also, Taylor Murray, CEO, and President of the podcast discusses tweaks we made to give you more access to our training at less cost!!By Scott Albrecht
…
continue reading
Making More Money with Your Money Please welcome Al Riddick, the President of Game Time Budgeting, an award-winning, Cincinnati-based, financial wellness firm that helps people learn to make their money behave. Questions What does budgeting mean to you? What questions should people be asking themselves which might make them feel better about the pr…
…
continue reading
P
Pacific Tales
1
An Outstanding Missionary, Scott Baker Shares His Experiences
53:56
53:56
Play later
Play later
Lists
Like
Liked
53:56
Coming from Mesa, Arizona, Scott Baker had several friends that were Tongan, so when he received his mission call to Tonga he was so excited. His friends didn't believe it and thought he was kidding until he showed them his call. He was loved by the Tongan people and although he had many obstacles, the people wanted him to stay there. He married a …
…
continue reading
T
The Credit Union Leadership Podcast
1
American Credit Union Mortgage Association
12:36:41
12:36:41
Play later
Play later
Lists
Like
Liked
12:36:41
Peter J. Benjamin joins us today on the Credit Union Leadership podcast to discuss leadership in mortgages today and in the future and what ServiStar and ACUMA are doing to help. Peter J. Benjamin, CMB Peter J. Benjamin, CMB is the President of the American Credit Union Mortgage Association (ACUMA). A mortgage professional with 20 years of experien…
…
continue reading
Taylor Murray recently interviewed CU Broadcast- this is the B Roll that didn't make it on the first podcast, enjoy Mike Larson- the rest of the story. About NBC TODAY Show's Jean Chatzky Interviews CUbroadcast is a credit union talkshow. It is a collection of informative, online video interviews discussing today’s credit union issues and trends wi…
…
continue reading
Meet Megan James Megan James Megan is the Manager of Learning and Development here at ServiStar Consulting. Megan began her career in Education and prior to her time here was the Group Leader of Compliance Training for a Pharmaceutical Solutions Company. Megan brings a lot of learning and development knowledge to our team and we are excited to take…
…
continue reading
Community Choice Credit Union is a 1.68 Billion dollar community influencer in Michigan. Their partnership with the University of Maryland, Filene, and ServiStar has allowed them to come to the market with a complete program to educate it's employees using CUNA's FICEP training and teach them the soft skills needed to take that training and impleme…
…
continue reading
Trick or Treat!!! It's ServiStar Consulting, here to offer you tricks you can use with your credit union...see what we did there? :) In this episode, we have a treat for you: a chat with Vicky Franchino, Industry Ghost Writer. Vicky fills listeners in on what ghostwriting is, why your credit union might need a ghostwriter, and how you can track dow…
…
continue reading
It's our podcast founder and ServiStar Cheif Learning Officer's birthday and as a gift to the listener, we give you a behind-the-curtains look into what goes on at Vertex Live Nationwide. In this part two of two podcasts, we listen to the 2021 version of Mike Neill on his birthday leading our first-ever Fall Vertex Live Nationwide course through th…
…
continue reading
T
The Credit Union Leadership Podcast
1
What you are willing to accept will become your standard.
23:12
23:12
Play later
Play later
Lists
Like
Liked
23:12
It's our podcast founder and ServiStar Cheif Learning Officer's birthday and as a gift to the listener, we give you a behind-the-curtains look into what goes on at Vertex Live Nationwide. In this part one of two podcasts, we listen to the 2021 version of Mike Neill on his birthday leading our first-ever Fall Vertex Live Nationwide course through th…
…
continue reading
P
Pacific Tales
1
Trailer to all episodes of Pacific Island Tales
0:46
0:46
Play later
Play later
Lists
Like
Liked
0:46
Aloha ka ko, Malo e lelei, and Talofa! I have a new broadcast called Pacific Island Tales. There is a lot to look forward to with stories of the Friendly Islands of Tonga, the rugged cliffs of American Samoa, and the beauty of Hawaii nei. E komo mai - welcome! --- Send in a voice message: https://podcasters.spotify.com/pod/show/ruth09/message…
…
continue reading
Chase Larson is a friend of the podcast and is the Chief Lending Officer at St. Cloud Financial Credit Union in Minnesota. In today's episode, Chase shares his expertise in crypto, how he is looking to use it at his credit union, how others have utilized it at their credit unions/banks, and what the future holds for this technology in your credit u…
…
continue reading
Jill Sammons, Senior Vice-President, Marketing & Strategic Communications Jill SammonsVice President, Marketing & Brand StrategyBCU Jill has more than 30 years of credit union marketing and business development experience, beginning in 1991 when she joined BCU. Her work currently includes putting Purpose Into Practice to drive brand value, member a…
…
continue reading
Mike Lawson is the face you have seen across the industry for over 20 years with over 5,000 videos with CUbroadcast, a credit union talk show. In this episode of the Credit Union Leadership podcast, Taylor Murray interviews the interviewer. Mike Lawson is putting all his marketing, journalism, humor, and video innovation to work and as a result sin…
…
continue reading
Email me for my employee discount Scott@ServiStarConsulting.com for this upcoming Vertex Live Nationwide Fall Program in this nationwide series you will also get access to : On-Going Learning Twelve-month access to the following Computer-Based Management Training Courses from the Vertex Library. Delegation Team Building Coaching for Performance Emp…
…
continue reading
We don't have a million dollars to incentivize activity- Carlynne Pouliot joins us again for our mini-series on Vertex Live Nationwide coming up later this month on September 12th running through December. Register NOW to level up your leadership on the topics below: Module Key Learning Points: The Key Attributes and Skills of Highly Effective Cred…
…
continue reading
There are three topics that carry more weight as it relates to what makes up a high-performing leader in the credit union industry, coaching, strategic thinking, and leadership. On today's Vertex Live Nationwide Countdown to our upcoming Fall Session, Carlynne Pouliot discusses using skills in Strategic Thinking and Leadership to take a credit unio…
…
continue reading
T
The Credit Union Leadership Podcast
1
Attributes and Skills Common Among High Performing Credit Union Managers
2:03
2:03
Play later
Play later
Lists
Like
Liked
2:03
Vertex Live Nationwide UPDATE We previously recorded these countdown episodes before the last class graduated. That class suggested we do more classes with less of a time commitment. As a result, our VLN Fall 2022 session is 10 sessions 2 hours each vs 8 sessions 3 hours each. This pushes the start date to August 2 Registration August 2–December 6 …
…
continue reading
Vertex Live Nationwide is a 10-topic series that credit union leaders nationwide join in on to learn common traits of high-performing leaders. Each session is from 2-5 PM ET/11-2 PM PTSessions: Key Attributes and Skills of Highly Effective Managers and Delegation (Tuesday, Sept. 13) Team Building and Coaching Part 1 (Tuesday, Sept. 27) Coaching Par…
…
continue reading
Another daily mini-series leading up to our most coveted Vertex Live Nationwide a special thanks to Carlynne Pouliot - Director of Branch Administration at HRCU who was a participant and is now sharing this Vertex training with the rest of her organization where they focus on offering their members, Better, Not Bigger Banking! On this first of five…
…
continue reading
Stacey Ferris has a heart for the member, the community, and the mission at Community Choice Credit Union. As a training manager, she worked closely with ServiStar Consulting to develop a financial wellness training program that launched in May of 2022. This Credit Union Leadership podcast episode was recorded live onsite with Stacey in the room be…
…
continue reading
From the local school system to Wisconsin as a member of CUNA mutual to several regions in Africa as an international CUDE leader, Brent Rempe has been molded to by nature think outside of the box. Brent Rempe worked regularly with ACCOSCA...the continental confederation of national associations, learning about what financials and credit union coop…
…
continue reading
At the time this podcast aired, Ukraine was on day 62 of the Russian invoked war in Ukraine. In this episode, we spoke with Andre Vygnanski, Cheif Executive Officer at Ukrainian Selfreliance Michigan Federal Credit Union Want to help Ukrainians? Join our credit union friends in supporting those immigrating to the US! There is a big soccer tournamen…
…
continue reading
Hey Mike, I don't agree with you. Mike previews the topic we are covering in emerging leaders how does an emerging leader deal with the interpersonal conflict they likely didn't know they were signing up for? Emerging Leaders Workshop STARTS:MAY 12, 2022ENDS:OCTOBER 13, 2022LOCATION:ONLINEREGISTER NOWServiStar's Emerging Leaders ProgramImprove empl…
…
continue reading
T
The Credit Union Leadership Podcast
1
46. Seperating the Personal from the Professional
3:47
3:47
Play later
Play later
Lists
Like
Liked
3:47
Hey Mike, want to grab a beer after this podcast? In this episode of the Emerging Leaders mini-series we ask Mike, what should emerging leaders know about behavior change that needs to take place once they are no longer a peer but a new manager? Emerging Leaders Workshop STARTS:MAY 12, 2022ENDS:OCTOBER 13, 2022LOCATION:ONLINEREGISTER NOWServiStar's…
…
continue reading
“Joining a new company is akin to an organ transplant—and you’re the new organ. If you’re not thoughtful in adapting to the new situation, you could end up being attacked by the organizational immune system and rejected.” In this episode, Mike shares how emerging leaders stay progressive with change yet do so in a way that doesn't get them immediat…
…
continue reading
Team success depends on the team’s ability to identify and focus on a clear and compelling performance challenge or common purpose. It can take many forms, but this challenge or purpose must be clear and compelling to all team members. In this mini series episode, Mike shares with us one hack emerging leaders can use to lead with purpose? Gallup’s …
…
continue reading
Teams that have clear and compelling goals and expectations are more productive, cost-effective, creative, and adaptive. In this episode, Mike gives us his silver bullet tip that can help credit union emerging leaders set clear expectations. While clarity of goals and expectations is perhaps the most basic of team needs, according to Gallup researc…
…
continue reading
T
The Credit Union Leadership Podcast
1
42. Understanding What Got You Here Won’t Get Your There
6:29
6:29
Play later
Play later
Lists
Like
Liked
6:29
What's holding most new managers back? Who can help? What's the solution? Bonus Giveaway: Register before we hit capacity to receive your free copy of Marshall Goldsmith's Book what got you here won't get you there. Email your registration to Scott@ServiStarConsulting.com Emerging Leaders Workshop STARTS:MAY 12, 2022ENDS:OCTOBER 13, 2022LOCATION:ON…
…
continue reading
What is the Emerging Leaders Network? When does it begin? Who is it targeted for? Why this new training? Where will it take place? How will those listening sign up? Emerging Leaders Workshop STARTS:MAY 12, 2022ENDS:OCTOBER 13, 2022LOCATION:ONLINEREGISTER NOWServiStar's Emerging Leaders ProgramImprove employee engagement Give new and emerging leader…
…
continue reading
Find out how to not exist tomorrow, if you are not going to be open to change today. Innovation has been a theme in Season 4- Taylor Murray, Chief Executive Officer at ServiStar Consulting covers what innovation looks like in a credit union. For more on Innovation check out: Episode 2,3,4 with Anika Davis Ed, D Episode 8 with George A Hofheimer Bui…
…
continue reading
P
Pacific Tales
1
Steve Albrecht the Pharmacist shares his mission experiences in the Tonga Nuku'alofa Mission
47:22
47:22
Play later
Play later
Lists
Like
Liked
47:22
What do Minersville, Utah and Tonga have in common? If you listen carefully, you may find a few things in Steven's stories and experiences while on his mission. --- Send in a voice message: https://podcasters.spotify.com/pod/show/ruth09/message
…
continue reading
Back in May 2021, Mike Neill sent the producer an article on the journey to evolve from Contact center to Engagement Center Source: Credit Union Business News It’s Time to Evolve: The Journey From Contact Center to Engagement Center By Steve Kaish, SVP of product marketing and partnerships, Glia Since then, ServiStar began the work on creating a sp…
…
continue reading
