Welcome to Underground Pipe Dreams, the podcast where we dive deep into the fascinating world of sewer and drain repair, trenchless technology, and pool repair. Join us as we explore the hidden underground infrastructure and the pool industry, uncovering the secrets and stories behind the scenes. With over 15 years of combined experience and a focus on trenchless repair technology, our knowledgeable hosts bring you insightful conversations with industry experts, including sewer and drain con ...
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Welcome to the “Thoughts from the Crawlspace” podcast, where our goal as home inspection experts is to support and serve our community. Whether you’re a homeowner, homebuyer, real estate agent, or investor, we believe everyone deserves solutions to their homeownership challenges and inspiration along the way. Your path to success starts here!
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Repipe1 is a reputable plumbing company specializing in whole-house repiping services. With over 25 years of experience, our team of licensed and insured professionals provides top-notch plumbing solutions to homeowners and property managers throughout Orange County and Los Angeles. We use only the highest quality materials and equipment to ensure long-lasting and reliable results. Our services include complete copper and PEX repiping, trenchless pipe replacement, and water filtration and re ...
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Welcome to The Successful Contractor Podcast, Powered by CertainPath. A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry.
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Lead Generation Secrets: Marketing Masterclass for HVAC, Plumbing, Electrical, and Roofing Pros with CertainPath’s Chris Vance
1:09:03
1:09:03
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1:09:03
In this value-packed episode, Bob Houchin sits down with Chris Vance, a marketing expert and coach at CertainPath, to discuss the key strategies every home service contractor needs to scale their business. Chris dives deep into actionable marketing insights for the HVAC, plumbing, electrical, and roofing trades, covering everything from branding ba…
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Warning Signs You Need New Windows: How to Identify and Fix Window Problems
16:47
16:47
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16:47
This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., dives deep into one of the most critical aspects of home maintenance—windows. Your windows play a crucial role in maintaining the integrity, energy efficiency, and aesthetic appeal of your home. Jamie talks about operational issues, visible …
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From Start-Up to $1.6 Million in One Year: Kline Electrical Services’ Blueprint for Immediate Success
1:23:39
1:23:39
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Listen as we uncover the secrets behind Kline Electrical Services' astonishing growth. 18 months ago, Matt Kline started Kline Electrical Services in Hagerstown, MD, with nothing more than a dream. Fast forward to 2024, and Kline Electrical Services is on track to hit $1.6MM in sales with impressive profit margins. Discover how Matt transformed his…
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Unveiling the Secrets of a Successful Home Construction Plan
33:15
33:15
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This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., dives deep into the nuances of building a new home amidst a housing shortage. With many prospective homeowners getting outbid on used homes, building new has become a viable option. Jamie shares why frequent communication and independent ins…
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“Burn It to the Ground”: How Ron Frame & Champion Exteriors Grew from $2.7MM to 6.5MM to (on Target) for $10MM in 18 Months—with NO Insurance Work
1:01:16
1:01:16
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From losing money and frustration to everything changed in 18 months. From $2.7MM in sales to $6.5MM in 18 months… and making money. And now the company is on target to do $10MM at the end of 2024. This is the story of Ron Frame of Champion Exteriors in Hainesport, NJ. Ron is a fourth-generation roofer. He knew there must be a better way to run a r…
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Navigating New Real Estate Laws: What Buyers Need to Know
26:22
26:22
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26:22
This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., speaks with Nic Wyse, a realtor from ReMax Results. Nic, who has extensive experience and serves on various boards, talks about recent national regulation changes affecting buyer-agent dynamics and commissions. He provides insights into the …
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Building a Legacy – Transform Your Business by Transforming Your People & Yourself with CertainPath’s Brandon Marshall
1:00:02
1:00:02
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In this episode, Bob Houchin sits down with CertainPath’s Brandon Marshall to discuss the importance of building a strong legacy in the home service industry. They explore the challenges faced by today's contractors and the critical role of leadership in overcoming them. Discover how emotional intelligence, team development, and a focus on personal…
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Thriving in a Shifting Market: How Relationships Fuel Real Estate Success with Jon Good
33:00
33:00
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33:00
This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., speaks with Jon Good, the influential editor of Real Producers magazine in Fort Wayne. With Fort Wayne being one of 140 markets nationwide for the magazine, Jon delves into the inception and growth of Real Producers, emphasizing its role as …
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Boost Your Mortgage Approval Chances: Insider Tips from Banking Pros Barb and Becky
38:24
38:24
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38:24
This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., welcomes Barbara and Becky from First Federal Savings Bank in Elkhart. They discuss essential insights for aspiring homeowners, providing valuable guidance on securing a mortgage and the advantages of working with a local bank. Barbara and B…
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3X Electrical Sales Crown Champion & Service/Install Manager Juan Carlos Conchas Shares His Cool, Calm Sales Style & Process
1:09:37
1:09:37
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In the morning, Juan Carlos Conchas is an electrical service & install manager, as well as sales trainer, for Pacific Coast Home Services in San Jose, CA. In the afternoon, he straps on his tools, takes a call or two, and sells close to $1MM in residential electrical every year. (In 2023, he sold $860K.) Yes, Juan Carlos is a CertainPath Electrical…
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Exploring Innovative, Non-Toxic Cleaning Solutions with CG Chemicals
40:31
40:31
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This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., welcomes Courtney and Cory Barber to discuss their innovative company, CG Chemicals, and delve into their journey as entrepreneurs. Cory elaborates on how they obtained the rights to these patented formulas, tested against leading brands, an…
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Subcontractor Turned Roofing Sales Crown Champion: How Kaleb Thompson Sold $2.4MM in Residential Repairs & Replacements
49:37
49:37
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Kaleb Thompson is a service technician and roof replacement technician for Good’s Roofing in Burton, MI. He sold an impressive $2.4MM in residential repairs and replacements last year. Kaleb has been in the roofing industry since he was 23. He began running his own sub crew, installing new roofs for Good’s Roofing. Eventually, Kaleb accepted a posi…
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Top Renovation Mistakes by Flippers That Could Cost You Thousands
22:51
22:51
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22:51
This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., dives deep into the world of house flipping, sharing expert knowledge on common pitfalls and oversights often seen in renovated properties. House flippers often aim to quickly revamp a property to make it market-ready, but not all flippers p…
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Protecting Your Home: Common Mold Misconceptions Debunked
19:33
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This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., tackles misconceptions about mold in your home. Jamie talks about the inadequacies of using bleach to kill mold, particularly on porous surfaces, and why painting over mold with a stain blocker does not solve the issue. He also discusses the…
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$850K in Residential Electrical Sold & Installed in Valparaiso, IN: How Electrician Kevin Braun Shares His Service Call Process
45:23
45:23
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Kevin Braun is an electrician for Amps & Volts Electric in Valparaiso, IN. Kevin is an absolute superstar, as he sold AND installed $850K in residential electrical work in a small, largely rural market. (And the year before, he sold and installed $750K!) In this interview, Kevin shares his entire service call process. Kevin does a masterful job of …
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The Elkhart County 4-H Fair: What You Need to Know
24:39
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This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., speaks with Mary Dale and Shelly Sterry. Both guests share their deep-rooted connections with the Elkhart County 4H Fair. Jamie, Mary, and Shelly discuss new developments and upcoming events, painting an exciting picture of what's to come fo…
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$3.6MM in HVAC Sales: Selling Technician Jeff Payne Shares His Maintenance, Service, & Sales Call Process
1:39:18
1:39:18
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Jeff Payne is a selling technician for Rescue Air & Plumbing in Dallas, TX. Jeff has been a long-time high sales producer in the HVAC industry. The last two years, he’s taken his performance to another level, selling $4MM in 2022 and $3.6MM in 2023. In this interview, Jeff outlines meticulously how he approaches a maintenance call, how he converts …
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Sewer Line Scans 101: Avoiding Costly Repairs
11:26
11:26
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This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., discusses the importance of sewer scans in the overall home inspection process. Jamie shares real-life examples and expert insights on why this often-overlooked service is essential for homeowners and homebuyers. He also explains the cost of…
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The Rewards of Entrepreneurship: Passion, Motivation, and Community Impact with DeWayne Chupp
32:06
32:06
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32:06
This week on the Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., welcomes DeWayne Chupp from Roof Maxx to explore innovative ways homeowners can extend the life of their roofs. DeWayne explains how Roof Maxx's fusion technology rejuvenates asphalt shingles, offering a cost-effective alternative to roof re…
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$1.8MM in Plumbing Sales: Field Advisor James Chenault Shares How He Sells Plumbing, Drain, & Sewer Work
52:25
52:25
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James Chenault is a (plumbing) field advisor for Griffin Plumbing in Santa Maria, CA. James sold (and did some installation) of more than $1.8MM in residential plumbing, drain, and sewer work. How does he do it? James genuinely cares for his clients. It comes across in this interview. He doesn’t see them as dollar signs; he sees them as friends who…
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How to Run Branch Locations: Vredevoogd’s Management Team Shares How It Scaled from $20MM to $40MM in 3 Years, Featuring Scott Van Druen, Andy Martinus, Derek Trier, & Tim Floate
1:04:34
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Vredevoogd Plumbing, Heating, & A/C doubled from $20MM to $40+MM highly profitably in just three years. The company has multiple branches across central and western Michigan. This this interview, we interviewed Operations Manager Scott Van Druen & Branch Managers Andy Martinus, Derek Trier, & Tim Floate. The four gentlemen detail the “Vredevoogd Mo…
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Rebranding and Resilience: Season One Premiere with Jamie Miller
17:14
17:14
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On the season premiere of Thoughts from the Crawlspace podcast, Jamie Miller, CEO of Gold Key Home Inspections, Inc., shares invaluable homeowner advice, practical tips for home maintenance, and fascinating insights into the world of home inspectors, from over two decades of expertise in the home inspection industry. Jamie recounts his journey, fro…
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$4.5MM in HVAC Sales: 3X Sales Crown Champion Anthony Romelli Shares His Service & Sales Process as a Technician
57:05
57:05
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57:05
Anthony Romelli is a field supervisor for Ongaro & Sons in Santa Rosa, CA. As a field supervisor, he sells replacement HVAC replacement systems. And Anthony does that extraordinarily well. Since starting in sales in 2020, he’s been named a CertainPath Sales Crown Champion—that’s 3 years in a row. In 2023, he sold an incredible $4.5 million, an impr…
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$1.4MM in Residential Electrical Sales – Louis Herbert Shares Step-by-Step How He Turned a Buzzing Breaker into a $45,000 Job
48:44
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Louis Herbert is a selling electrician for Kanon Electric in Milton, WA. Last year, Louis sold a sensational $1.4 million—all residential service work. He managed to post such impressive numbers after only his second full year selling residential work. Louis had spent most of his career in new construction, after a short stint in law enforcement. I…
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$3.8MM in Roofing Sales… in Her First 9 Months... While Pregnant! Kaylee Rumley Shares Her Sales Process—and How She’s Succeeded in a New Industry So Quickly
39:14
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Kaylee Rumley is a salesperson for Three Mountain Roofing in Jeffersonville, VT. For much of her career, you could find Kaylee on the slopes; she was a ski instructor for 15 years. It’s through that job she met her good friend, Alisa Anderson, who owns Three Mountain Roofing, along with her husband, Lee. It was Alisa who convinced Kaylee to change …
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$4MM in Plumbing Residential Repairs Sold - 2 Years in a Row: Alex Citkowicz Reveals His Sales Process & Insights
58:17
58:17
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Alex Citkowicz is a (plumbing) field advisor for Mike Counsil Plumbing & Rooter in San Jose, CA. In his first eight months with Mike Counsil, Alex sold $3MM, and in the last two years, he’s sold over $4MM. In 2024, Alex is on track to sell another $4MM year. This is ALL residential service work. NO big new construction, industrial, or commercial jo…
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$6+MM (for 3 Years in a Row) in Res HVAC Sales: Tech David Wilson Reveals His Sales Process & More
43:25
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David Wilson is a technician for Baker Brothers in the Dallas-Fort Worth area. In each of the last three years, David has sold over $6+MM in residential HVAC equipment! David closes over 90% of his demand calls and 70% of flipped leads. Those are stunning numbers for a technician who still works with his tools, sweating it out in attics. In this in…
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From Stuck to Soaring: How Patrick Riley Smashed a Revenue & Profit Goal in a Town of 200 People—And in Turn, Rewarded His Team
52:44
52:44
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Episode Show Notes / Description Patrick Riley found himself frustrated. His company Riley Heating & Cooling in the little, 200-person town of Lucas, IA, had been in business since 2007. No matter what he did, Patrick couldn’t push the company past the $700K revenue mark. That’s not all that bothered him… Patrick longed to provide his team with the…
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Fundamentals of Drain Cleaning & Mainline Sewers: CertainPath’s Technical & Sales Training Delivering Big Results with Missy Jones
39:45
39:45
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39:45
Drain Cleaning and mainline sewer replacements are lucrative businesses when you understand how to structure the pricing and have a strong selling system. It provides a critical service to customers, can generate massive profits, and creates exceptional earning potential for technicians—and they don’t need licensing. However, technicians and contra…
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Strive for Excellence, Enjoy the Toil: Luke & Kristen Strange Are Growing Cool Hand Electric in Red Oak, TX, the Right Way—with Good People & Processes
1:34:22
1:34:22
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Episode Show Notes / Description Luke Strange exudes positivity and passion. It’s no surprise that his two-year-old business, Cool Hand Electric, in Red Oak, TX, has already profitably grown to $1.2MM with two trucks and another soon added. Along with his wife and business partner, Kristen, this young couple has been working hard to put good people…
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Searching for a Path: How Full Spectrum Plumbing in Rock Hill, SC, Grew from a Start-Up to $2+MM at 20+% Net Profit in a Few Years
1:10:47
1:10:47
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There’s an exciting group of young contractors making their names in our industry, and Thomas Munn is certainly one of them. He started his plumbing company, Full Spectrum Plumbing, in 2018. The Rock Hill, SC, contractor didn’t take an unplanned leap into entrepreneurship; instead, Thomas planned for years, seeking out information everywhere. Event…
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Contractors’ Sustained Growth Secret: Why Trust & Culture Matter More Than You Think with CertainPath’s Brandon Marshall
48:40
48:40
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The contracting industry is an interesting place these days if you’re in the social media world. The bro culture is here. It’s filled with silver-tongued “gurus” driving exotic cars and taking private jets. There’s absolutely nothing wrong with enjoying success, but it gives others the wrong impression. It celebrates the individual when it takes so…
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It’s Easy & I Like It: How Coach Aaron Behunin Trains Electricians to Help Homeowners & Dramatically Increase Sales
1:03:05
1:03:05
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“Coach Aaron” Behunin works with CertainPath contractors on improving their businesses when he’s not traveling the country, training electricians on the advanced communications and sales strategies required to deliver a 5-star residential electrical service call every time. Coach Aaron’s understanding of that process is rooted in his nearly 20 year…
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Mastering the Art of the HVAC Service Call: How to Thrill Customers while Creating Replacement Opportunities with Superstar Sales Trainer Estee Jaacovi
46:17
46:17
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46:17
Estee Jaacovi has spent more than 16 years in the HVAC world, filling numerous different roles. It’s in sales where she shined, having been a 3x HVAC Sales Crown Champion. Today, Estee is a coach for CertainPath and a trainer to hundreds of multi-million-dollar producers, including some of the highest performers in the industry today. In this show,…
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Mindset Matters: How W3 Electric in Rowlett, TX, Doubled Sales in Only 2 Years
43:50
43:50
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Bill Witty grew up knowing he wanted more out of life. He started as a maintenance man right out of school; rather than play on the weekends, Bill would flip houses. A friend told him about the earning potential as an electrician. He took a pay cut and leapt at an opportunity to be an apprentice at Milestone Home Services. After seven years, Bill e…
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Record Revenue & Profits: Extreme Ownership Spurs Joe Martel & Advanced Air Conditioning and Heating in Cedar Park, TX
51:01
51:01
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A year ago, Joe Martel found himself in a rut. His company, Advanced Air Conditioning and Heating in Cedar Park, TX, was doing well, but Joe knew it could be doing better. Personally, he was feeling unfulfilled, as well. He called his CertainPath coach to leave the organization. That one, simple conversation changed the trajectory of the business a…
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Gus Antos Reveals $150MM Success Formula Amidst Economic Uncertainty: Learn the Dos and Don'ts in Turbulent Times
47:51
47:51
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Gus Antos is the owner of Milestone, a residential home services company that specializes in plumbing, HVAC, and electrical. He also owns or partners in several other residential service companies. In total, all the operations exceed $150MM in revenue. (He started with CertainPath in 2004 with revenues less than $500K and deep in financial distress…
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How Baker Brothers Rallied to $93MM & Great EBITDA after a Slow January: President Jimmie Dale's Leadership, Marketing, & Operational Secrets & Strategies
51:54
51:54
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Jimmie Dale is the president of Baker Brothers, a residential home services company that specializes in plumbing, HVAC, and electrical. Baker Brothers is one of the largest home services companies in the DFW area and the country with sales approximately $93MM. (He started with CertainPath in 2008 with revenues around $3MM.) Today, he’s a member-lea…
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Finding & Developing the Right People: How Brown’s Plumbing & Heating in Steinbach, Manitoba, Has Successfully Doubled the Business
49:13
49:13
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Brown’s Plumbing & Heating in Steinbach, Manitoba, is a family business. Chad Brown’s grandfather started it in 1974, and his dad owned and operated it for much of its history. A caricature of his image adores the sides of their vans. Chad and his wife purchased the company five years ago with the goal of continuing the legacy, and he’s done a stro…
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$22MM+ & Growing: How Adam Vaillancourt Roofing & Construction Has Become One of the Largest Roofers in the Northeast by Prioritizing Profitable Growth; Creating a Culture that Embraces Failure; & Focusing ...
1:08:11
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Adam Vaillancourt Roofing & Construction is one of the largest roofing contractors in the Northeast (if not the US) with revenues surpassing $22M annually. The operation has steadily grown 15% annually the last three years. The journey hasn’t always been easy. Adam started the business when he was only 29 years old with a rusty pickup truck and $3,…
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From $250K in Debt & Struggling to a Highly Profitable $14MM+ Roofing Company: How Four Seasons KangaRoof in Detroit Has Grown by Becoming a Core Values-Based Business & Having Strong Operations
1:06:17
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Four Seasons KangaRoof in metro Detroit has a remarkable story. More than 10 years ago, founder Bill Burkhardt Sr. started the business with a desire to provide great service. He soon found himself struggling and $250K in debt. Bill Sr. joined CertainPath looking for guidance. Today, he runs the business with his sons Matt and Bill Jr, along with B…
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Ashley Keith of Wisler Plumbing & Air Explains How She Manages a $1.7MM Residential Water Treatment Division
58:27
58:27
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Wisler Plumbing & Air serves Rocky Mount, VA, a small community south of Roanoke. Despite its size, Wisler has become an extraordinarily large home services company, thanks to its dedication to exceptional service. In particular, Wisler has built an impressive residential water treatment division; it’s on target to generate $1.7MM in sales. Ashley …
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Should you use PEX piping for a whole house repipe?
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Here is our article whether you should use pex piping for a whole hous repipe. Should You Use PEX Piping For A Whole Repipe? Discover the ultimate guide to repiping your home. Learn when and why you may need to repipe your house. Pex Pioing California: Repipe 1 6 McLaren A, Irvine, CA 92618, United States +17144308385 J7MJ+HR Irvine, California, US…
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PEX Vs. Copper: Which Should You Choose For Repiping?
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Here is our article on pex vs copper for repiping PEX Vs. Copper: Which Should You Choose For Repiping? Discover the ultimate guide to repiping your house with pex vs copper. Learn when and why you may need to use copper or pex PEX And Copper Repiping California: Repipe 1 6 McLaren A, Irvine, CA 92618, United States +17144308385 J7MJ+HR Irvine, Cal…
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Here is our article on what to do if you have rusty looking water Rusty Looking Water? Here's What To Do Discover the dangers of drinking rusty water and how to fix rusty water pipes. Understand the health risks and find practical solutions in this informative blog. Rusty Water California: Repipe 1 6 McLaren A, Irvine, CA 92618, United States +1714…
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Repair Or Repipe After A Slab Leak? Here’s what you need to know
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Here is our article whether you need to repair or repipe after a slab leak Repair Or Repipe After A Slab Leak? Discover the ultimate guide to repiping your home. Learn when and why you may need to repipe your house. Repipe Services California: Repipe 1 6 McLaren A, Irvine, CA 92618, United States +17144308385 J7MJ+HR Irvine, California, USA.…
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Sewer Line Repair & Replacement: All You Need To Know
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Here is our article on all you need to know about sewer line repair and replacement Sewer Line Repair & Replacement: All You Need To Know Discover the ultimate guide to sewer line repair and replacement for your home. Learn everything in regards to sewer lines. -- Sewer Line Repair And Replacement California: Repipe 1 6 McLaren A, Irvine, CA 92618,…
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How Metro Electric Has Built a Multi-Million-Dollar Commercial, Generator, & Residential Service Business in Romeo, MI
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Episode Show Notes / Description Metro Electric can be found just north of Detroit, serving Romeo, MI, and beyond. This contracting company has been growing rapidly. They generate more than $5MM in generators and $1MM in residential service; plus, they have a massive commercial division. It takes plenty of good electricians to provide the exception…
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Here is our article whether you need to repipe your house Do I Need To Repipe My House? Discover the ultimate guide to repiping your home. Learn when and why you may need to repipe your house. Repipe Services California: Repipe 1 6 McLaren A, Irvine, CA 92618, United States +17144308385 J7MJ+HR Irvine, California, USA.…
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$20MM to $40MM in 3 Years: How Vredevoogd Doubled Sales By Utilizing Data, Maximizing Its Call Center, Refining Its Marketing, & Relying on CertainPath Principles
1:16:26
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Vredevoogd Plumbing, Heating, & A/C started its membership with CertainPath as a new construction HVAC-only company roughly 11 years ago. Its owners Mike & Tom aspired to hit $1MM in sales. Fast forward to today. Mike and Tom made a lucrative exit from the business, and they turned their family business over to a new leader, Brian Vandestreek, in l…
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