show episodes
 
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Angela and her guest experts share with you the "how to's" of achievement and success in life - particularly the areas that often get overlooked - the untapped strengths - so that you can create a fulfilled and meaningful life, both personally and professionally. Discover strategies, frameworks, and practical steps so that you can master your health, wealth, relationships, finances, spirituality, mindset, and more. It's personal growth and development, brain training, high performance coachi ...
 
“Clearly he was one of those rare beings who can radiate energy standing still and convey the impression of impetuous force without motion, a trick of the eyes, a refusal to sag…. King saw her first as she started across Cherry Street from the far corner, a slender figure moving with grace and assurance through the dangerous procession of motor cars, still handled in the South as new toys,…” What is the secret that may keep these two, meant for each other, apart?Book quote and David Wales
 
Leander Stillwell was an 18-year-old Illinois farm boy, living with his family in a log cabin, when the U.S. Civil War broke out. Stillwell felt a duty “to help save the Nation;” but, as with many other young men, his Patriotism was tinged with bravura: “the idea of staying at home and turning over senseless clods on the farm with the cannon thundering so close at hand . . . was simply intolerable.” Stillwell volunteered for the 61st Illinois Infantry in January 1861. His youthful enthusiasm ...
 
Creative Muscle Studios is a professional filmmaking and video production company that helps businesses connect with their audience using videos. Join our Creative Muscle Studios team in conversations on how to start, build, and grow your business, how to brand yourself as a field expert and how to put your personality behind your business. Support this podcast: https://anchor.fm/entrepreneurship101/support
 
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show series
 
For many reasons, catastrophe insurance is very expensive. Aside from being bad for the property owner, this is a horrible outcome for communities as society as one of the easiest quantifiable benefits of a robust insurance market, is that the market mechanism helps communities bounce back from natural catastrophes. Enter Kate Stillwell and Jumpsta…
 
Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth. A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes. Robi…
 
A shortage of data isn’t a problem in insurance but identifying sources that are high-quality can mean a lot of shopping around. WhenFresh is one company looking to speed up that process, through what Co-founder Mark Cunningham calls a ‘digital supermarket’ of curated choices for insurers and lenders. He joins Matthew on Podcast 111 to explain how …
 
Building and selling new products for which no market exists in insurance and finance is incredibly difficult? Why? Partially it is the same reason why any new product is difficult (recall the Henry Ford quote - "If I had asked my customers what they would have wanted, they would have said faster buggy whips") Consumers don't always know what they …
 
Insurance might be “swimming in data” - but without actionable insights that data is just noise. Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk. Talking points include: Parallels between bio…
 
We all have something to sell. It could be ourselves, our product, our ideas. As someone who has gone through an investor pitch several times, I can tell you from experience that the dynamic is much much different when the people at the table know each other versus a first time meeting. Having emotional relevancy and trust in that situation can mak…
 
Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change. Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new…
 
We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges. Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new te…
 
In this episode, Nick spoke with Travis Hedge, co-founder of Vouch. Vouch is an insurtech which helps other startups manage their risk and insurance. We discussed the challenges of measuring the exposure to risk for companies that are growing rapidly and potentially changing over time, where insurance and risk-management might be the last thing on …
 
Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms. LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses. Founder…
 
Staying relevant and able to embrace new technology is a big challenge for any established company. Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions. CGO Andre Symes joi…
 
"Clients don't understand that their success is related on standing out, not fitting in....you want to be the needle in the haystack, not the haystack" - Don Draper On some recent This Week in Coverager episodes, I have asked this question, if a local mutual disappeared, would anyone notice or care? The majority of people I survey say NO! Why is th…
 
One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims. Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes…
 
Part of the conflict between insurance buyers and insurance carriers is that while both stakeholders WANT the same outcome (neither the homeowner nor the insurer WANT a fire, neither the life insurance company nor the policyholder WANT a death) there is a disconnect of communication. Policyholders don't understand what they can do to lower risk...o…
 
#004 Earlier in 2020 parents around the world were faced with instantly becoming homeschooling parents - without choice - due to the worldwide pandemic. The bigger surprise has been the increasing awareness of how children, grandchildren, nieces, and nephews learn and respond in this new environment vs the traditional education system. This wasn't …
 
Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity. Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other…
 
Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant. Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is …
 
How should industry incumbents and technology solutions provide engage? What should industry incumbents be asking themselves and potential solution providers about business solutions beyond what is immediately pressing? How should tech providers position their products and solutions and presentation so that their relationship are less transaction a…
 
What's it like to be the first insurance professional hired by a tech company looking to create an ambitious tech solution for insurance? In this episode, I spoke with Mke Gulla of Hippo. Mike and I discussed what it was, what he dynamic is currently like and why it makes such a big difference. If you have a tech background and are looking to make …
 
There is no shortage of ideas, and opportunities, for starting up new companies in and around insurance, but scaling fast, with access to capital, capacity and connections is critical. Stephen Brittain is the Co-founder of Insurtech Gateway, an incubator and fund offering start-ups advice, investment and capacity, with a portfolio that includes By …
 
Launched in 2013 Quantemplate was one of the early insurtech stories in the London and US, but after a few years things went quiet. Quantemplate had not gone away, but instead had been busily building up its technology to organise, clean and harmonise the variety of data being used by insurers around the world. In this episode Matthew Grant talks t…
 
Matthew Grant, Robin Merttens and Paolo Cuomo reunite for a special InsTech London Partners’ Chat to celebrate the 100th episode of the podcast. Reflections on the past five years of insurance and insurtech, plus thoughts on what’s next for the industry. Talking points include: How and why InsTech London was created The birth of insurtech Changing …
 
This is a podcast on Dental Insurance...but before you dismiss dental as just a small subset of insurance or employee benefits, you may want to listen in to this episode. Beam Dental is the first digital native dental insurer. They use data to underwrite risk in the same other insurers underwrite their exposures, which is a departure from the slot-…
 
In Peter Thiel's book Zero to One, Peter talks about during the modernization of China, as they copied and pasted technologies from the Western world, they were able to leap over many of our legacy technologies and skip to our modern ones, like skipping landline communications and directly install digital mobile infrastructures. This seems quite si…
 
Without a good understanding of their clients - both at the time of underwriting and during claims - insurers are increasingly going to struggle to offer the right products, at the right price to the right people. With a background in military intelligence, Forbes McKenzie knows how to combine the data obtained from technology, with that gathered f…
 
Katie Crook-Davies and Rajasree Variyar are the hosts of the Risky Mix Podcast which features conversations on making insurance more diverse and inclusive. They join Matthew Grant on Episode 98 to discuss their own experiences of working in the industry, raising awareness of careers opportunities and changing consumer perceptions of insurance. Othe…
 
Tammy Schwartz was VP of Underwriting & Operations at the California FAIR plan when she noticed that many of the properties that were arriving there were being non-renewed by the incumbent carrier for wildfire exposure, when, those exposures actually had minimum wildfire risk. This got Tammy to dig deeper and Black Swan Analytics was formed. In thi…
 
Small business has been an underserved area of insurance. Compared to larger commercial accounts, small businesses generally have low premiums and above normal back-office activity (think, certificates of insurance). Those who have side hustles are even more underserved as until recently, they were automatically grouped into the "small business" ca…
 
Andrew Johnston is Global Head of InsurTech at Willis Re and responsible for the team that produces the Willis Quarterly InsurTech Briefing. Using data and resources from around the world, the briefings have become a great way to keep track of current trends around companies providing technology solutions for insurance. Andrew joined Matthew Grant …
 
We are now in the heat of the hurricane season, so there are lot more property owners, brokers and insurance professionals who are thinking about and worried about flooding. Yet, as discussed in this episode, everyone is in a flood zone. You can live in a desert or up on a hill, like Ellicott City, MD, and be exposed to major and catastrophic flood…
 
After spotting a gap in the market, Adam Richards co-founded Albany Group to build technology solutions to help insurers improve their supplies and claims processes, and how they interact with their partners. Listen here or on Apple Podcasts, Spotify, and Google Podcasts. Adam is joined by Andy Stevenson, a former Albany client now helping to expan…
 
It is well known that the insurance industry has a lot of IT legacy debt. Replacing those systems could cost individual companies tens of millions of dollars. In this episode I spoke with Wendy Aarons-Corman, CEO of OWIT about using microservices to extend AND enhance current legacy IT systems. Connect: Wendy Aarons-Corman (LinkedIn) - https://www.…
 
Digital innovation agency Dock9 helps incumbents catch up with the start-ups. Its client list ranges from small Lloyd’s brokers to global insurers, such as Arch and Assurant. Managing Director and Founder Mark Lusted joins Matthew to discuss what insurtech has taught insurers about digital engagement. Talking points includes: Best practices for use…
 
In this episode I spoke to Steve Williams of Oli Insurance Services and Heffernan Insurance Brokers. We discussed how agents/brokers should be redoubling their efforts to focus on the business activities that are most valuable to their companies. We discussed how Oli Insurance Services can help agents with this by allowing those agents the capabili…
 
Many companies from outside of insurance are now realising that their data, customers and distributions can be very valuable for insurers and their clients. One of these is SafetyCulture. Its inspections app iAuditor is today used by over 1,000,000 workers in 85 countries to help companies monitor, measure and improve their health and safety. Insur…
 
Maintaining growth is hard, no matter how good the technology. Novidea was founded in 2009 and today provides its technology platform to 90 brokers and MGAs in 20 countries. Lianne Trantz, VP Marketing, Novidea, joins Matthew Grant to discuss how she has brought together her experience and lessons from marketing in industries outside of insurance (…
 
An eye-opening episode where Jay Bregman, CEO of Thimble and Nick discuss how the post-pandemic economy will shift how a lot of small business gets done and will open the door for more on-demand insurance products. A lot of new entrpreneurs will emerge. Business for them will be inconsistent and uncertain and so for these business, insurance must a…
 
In the week that Lemonade had its IPO, Matthew Grant has been speaking to another VC firm about what it’s looking for in its portfolio companies. Matthew spoke to Ollie Forsyth who has crammed a lot into only a few years. One of his current roles is community manager at Draper Esprit. Ollie comments on the current technology scene from the view of …
 
The COVID 19 pandemic has quickly forced the insurance ecosystem to reexamine its IT infrastructure. In this episode, I spoke with Ravi Krishnan of Innoveo about what this reexamination will mean. Ravi's central conclusion is that siloed business operations within insurance organizations will need to break down as data will become endemic throughou…
 
We are hearing alot about what the future is for insurance brokers - where they add value, how they are evolving and even, in some areas, whether they are relevant at all. But when it comes to complicated insurance covers, the brokers that are expanding their traditional roles and moving into offering advice, analytics and data will continue playin…
 
Innovation is great, but one thing's clear from the last few years - no insurer can totally abandon its core legacy systems and switch to the latest technology in one simple move. Tony Grosso brings a breadth of practical experience from a career in IT, starting his own business, working at a leading US carrier and now running marketing for EIS Gro…
 
In this episode I spoke with Stacy Varney, Global Head of Sales and Marketing at ClaimVantage. ClaimVantage has created a cloud based solution for Life and Health insurers. We discussed their solution and how they build a new product line in leave management by listening to their customers and jumping on an opportunity created by complexities in fe…
 
We have now seen them. Photos and videos that look so real that it seems impossible that they could be fake...but they are. Imagine making underwriting or adjusting decisions based on doctored or fraudulent imagery. In this episode, I spoke with Nicos Vekiarides, CEO of Attestiv. Attestiv is using blockchain technology to certify aspects of digital…
 
Founded in 2016 by David Daiches and Dan Bratshpis INSHUR is an MGA making it easier for ride share drivers, including those covered by New York's TLC (Taxi and Limousine Commission), to get insurance coverage in the US and UK working closely with Uber, Lyft and others. Recorded from INSHUR's offices in Brighton back in March and updated with a cal…
 
In this bonus episode, Bryan Falchuk, insurance professional and author, sat with me as we discussed his new book The Future of Insurance: From Disruption to Evolution. Bryan researched how innovation was occurring in insurance and with the use of case studies, detailed how 7 different companies are innovating within the space. We discussed the 3 k…
 
Traditionally executive recruiting has relied alot on face to face meetings and personal contact. Whilst recruitment may have slowed down in the last few months it hasn't stopped. In this midweek episode from our occasional masterclass series, Matthew Grant is talking to Gavin Naimer, who has built a business recruiting senior executives for insura…
 
In this bonus episode of The Coverager Podcast, Nick spoke with Jeff Kleid of Elite Risk on how they were able to get a pandemic specific insurance product to market in this environment. Connect: Jeff Kleid (LinkedIn): https://www.linkedin.com/in/jeffkleid/ Jeff Kleid (email) jdkleid@eliterisk.com Musical Credits: Shadows by David Cutter Music: htt…
 
One of the fastest ways to find out what's making an impact right now when it comes to innovation in insurance is to talk to the people investing in, and advising to, the companies building new tools and technology. Florian Graillot has over 10 years of experience in investing and chose insurance as the market in which to launch his fund astorya.vc…
 
Voice technologies have made major strides in just the past few years. In this episode of The Coverager Podcast, Nick spoke with Alexander Martin, CEO of Clearspeed and former Captain in the Marine Corp. Alex and I discussed how Clearspeed is using voice technology to flag risk. Using simple yes/no questionnaires, Clearspeed can quickly flag suspic…
 
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