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The insurance technology innovation community for entrepreneurs and market professionals in London and around the world.
Twice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and ...
Modern Workplace podcast is a conversation about digital transformation and the future of productivity. We're bringing you access to business and technology leaders who are creating the future – today. This is a monthly show partnered with the Microsoft 365 Blog. Transcripts provided with each episode. Listen, watch and learn more at ModernWorkplace.com.
The Frontier Podcast by Gun.io explores innovation in software engineering. We chat with smart, forward-looking industry leaders and developers to discover the latest trends happening now and what might be coming next. If you manage or hire developers, are solving business problems with technology, or write code yourself - welcome to The Frontier. Gun.io is the top service in the US to find and hire elite freelance developers. Interested in getting in touch? Meet us at https://gun.io/podcast ...
In the great environment of Chantilly I had the opportunity to chat with Christopher Andersen. A great guy from Norway who is focussing on delivering User Experiences.Not only within the IT domain, but taking the full perspective on how from a product perspective, service perspective and software perspective, Customers can be delighted in a world where distraction is all around.If you want to have more interaction with Christopher, check him out on linkedIn or follow him on twitter @christop ...
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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CrowdStrike Co-Founder Dmitri Alperovitch on the SolarWinds Hack
18:29
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521: Cybersecurity expert Dmitri Alperovitch discusses Dmitri’s perspectives on the recent US government hack believed by many to have originated in Russia, including Why the hack was not an act of war but instead was traditional espionage Why this hack has potential to be 100X as significant as the OPM hack Some of the silver linings of the hack H…
520: AltaGas SVP & CDO Paul Selway discusses The opportunity Paul sees for the oil and gas industry to adopt new technologies The significance of Paul’s title change from chief information officer to chief digital officer Some of the strategic priorities for Paul’s team as he has taken the CDO role Some of the external partnerships the company has …
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InsTech London - insurance & innovation
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Parul Kaul-Green: Chief of Staff, AXA XL Asia and Europe: Reconnecting insurance with its purpose (119)
24:53
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This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us. The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing si…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Getting to Nimble Spotlight: Lenovo CIO Art Hu
46:39
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519: Lenovo CIO Art Hu discusses several of the themes from our upcoming book, Getting to Nimble, including Process, Technology, and Strategy. Art describes how Lenovo has managed the shift from a project to a product-focused IT management mindset and shares lessons learned from that change. We also discuss how Lenovo is using cloud technology to i…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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BECU Credit Union Executive Vice President and Chief Information Officer Fumbi Chima
23:33
23:33
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518: BECU credit union executive vice president and chief information officer Fumbi Chima discusses Her career path as a woman of color The legacy she wants to leave The value Fumbi gained growing up and living in many continents of the world How Fumbi brings her whole self to each role she has taken on Why organizations have no choice but to chang…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Wells Fargo Head of Technology Saul Van Beurden
38:44
38:44
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517: Wells Fargo Head of Technology Saul Van Beurden discusses The defensive and offensive roles the technology team runs The company’s Six S strategy, which stands for skills, secure, stable, scale, speed, and satisfaction Wells Fargo’s three pillared innovation strategy Saul’s view on quantum computing The natural partnership between big banks an…
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InsTech London - insurance & innovation
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The Friend's Forecasts 2021 - 20 People's Predictions (118)
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After the rollercoaster of 2020 it’s a brave soul that’s willing to commit to what 2021 will look like. But running a global network of talented and successful people means that we have been able to dip into the collective wisdom of 20 of our friends and supporters from InsTech London. We crowdsourced what is top of mind from some of the best peopl…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Copart's CTO & SVP of Technology Rama Prasad
22:27
22:27
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516: Copart’s CTO & SVP of Technology Rama Prasad discusses: The company’s transformation to modernize its technology How the company has transitioned to a mobile workforce The implications of switching to a gig economy Why Copart keeps a closer eye on companies in other markets than those in its own industry Copart’s partnership with Twilio Some a…
515: Cox Enterprises chief information officer Richard Cox discusses Richard’s interactions with the division CIOs of Cox Enterprises and how they work together Why Richard is focused on building a holistic strategy Some of IT’s focus areas for 2021 The digital acceleration driven by the pandemic The importance of having relentless and transparent …
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InsTech London - insurance & innovation
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Robin Merttens & Matthew Grant: Partners’ Chat Christmas Special (117)
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A pause from interviewing our usual guests this week as Matthew Grant and Robin Merttens - the InsTech London partners - are back to reflect on the year that's passed and what's coming up. Find out: how we've been getting on putting some of the insurtech offerings to the test - personally high and low points of the year the insured and uninsurable …
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Cognizant EVP of Strategy and Technology Anil Cheriyan
28:11
28:11
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514: Cognizant EVP of strategy and technology Anil Cheriyan discusses Cognizant’s three pillared strategy around accelerating digital, globalizing Cognizant, and increasing its relevance to its clients Cognizant’s approach to partnering with other companies The pros and cons of being onboarded virtually The changes driven by the pandemic that will …
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Signet Jewelers EVP & Global CIO Howard Melnick
21:01
21:01
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513: Signet Jewelers EVP & Global CIO Howard Melnick discusses Why Howard joined Signet Jewelers The company’s path to brilliance strategy, which has been focused on 1) customer-first, 2) omnichannel with a digital focus, and 3) building a culture of agility and efficiency How COVID served as an accelerant for the company’s digital strategy How IT …
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InsTech London - insurance & innovation
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Rod Fox: CEO, TigerRisk Partners: Capital, culture and challenging the status quo (116)
38:12
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Rod Fox co-founded TigerRisk Partners in 2008 after spotting a gap in the reinsurance market. Just over a decade later, the company has established itself in a leadership role and a reputation for innovation. Rod joins Matthew on Episode 116 to discuss how the company has grown, the future of the broker, and why he feel right now is the most intere…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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AI Powered Data Security & Privacy with the CEO of Securiti.ai
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512: Securiti.ai CEO Rehan Jalil discusses Five problems companies are facing brought on by the explosion of data Three of the biggest challenges in discovering sensitive data: the diversity of the systems, the massive scale of data, and the attack surface The most common ways threat actors can breach data Some of the ways companies can handle data…
511: Juniper Networks CIO Sharon Mandell discusses The importance of being in a company whose products you believe in, understand, and can talk credibly about How Sharon’s background as a software engineer helps her as a CIO How the distinction between what goes on inside the walls of a company and how the product is delivered is becoming increasin…
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InsTech London - insurance & innovation
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Neta Rozy: Co-founder and CTO, Parametrix Insurance: Parametric downtime insurance (115)
31:25
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Covid-19 has led to insurance companies ramping up the speed of their digital evolution, but relying on third-party services like a cloud provider creates new external risks that need insuring. Parametrix Insurance was launched 18 months ago to protect businesses from the hidden costs of going offline. As well as attracting strong interest from bro…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Driving Cultural Change with IBM President (and former Red Hat CEO) Jim Whitehurst
45:13
45:13
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510: IBM President and former Red Hat CEO Jim Whitehurst discusses The differences in IBM and Red Hat’s culture Why they are looking to inject cultural elements from each other into their own operating models The three cultural characteristics IBM wants to drive: entrepreneurial spirit, growth mindset, and radical candor Why IBM decided to spin out…
509: Domino’s Pizza SVP & Chief Innovation Officer Dennis Maloney Domino’s remarkable transformation over the past decade focused on product, technology, and customer experience. The advantages the company gained by insourcing talent that was once outsourced Why Domino’s considers itself an e-commerce company that sells pizza rather than a pizza co…
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InsTech London - insurance & innovation
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Mark Varley: Founder and CEO, Addresscloud: Hitting the spot - getting location accuracy right (114)
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To provide the right insurance for homes and workplaces, insurers have to be sure of the exact location of the assets. But 500 years on from the creation of the UK’s Royal Mail, the challenge of knowing where something is and what surrounds it remains. Addresscloud is one company rising to that challenge. Five years on from launch, it has processed…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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MIT CISR's Peter Weill on Digital-Savvy Leadership
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508: MIT CISR Executive Director Peter Weill discusses The two roles of a technology leader: To manage technology and to help differentiate their enterprises. Some of the education programs CISR has for management teams to increase digital savviness Some of the long-term implications the pandemic will have on the world The results and implications …
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Honeywell Chief Digital Technology Officer Sheila Jordan
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27:02
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507: Honeywell Chief Digital Technology Officer Sheila Jordan discusses Why data is the currency of any digital transformation How the IT organization moved from being 69% outsourced, to much more heavily insource How the pandemic has supplied the market with a significant amount of world class talent How Honeywell has successfully identified, hire…
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InsTech London - insurance & innovation
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Paul Prendergast: CEO and Co-founder, Blink Parametric: Parametric, payments & protection (113)
33:52
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Blink Parametric’s new Hurricane Non-Damage Business Interruption solution, developed in the Lloyd’s Lab, cuts waiting times for payouts from months to days. It’s the latest product from a company that has emerged as a leader in parametric solutions through identifying the right data and an innovative technology platform. CEO and Co-founder Paul Pr…
506: ThoughtTrace CEO Nick Vandivere The problems ThoughtTrace solves for its customers How the company uses AI to create extraordinarily detailed models for natural language processing for highly specific use cases Why some people miss the progress made in the realm of AI due to the future promise of artificial general intelligence Why we should e…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Duke Energy's CIO Fosters Innovation & Modernization
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22:48
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505: Duke Energy CIO Bonnie Titone discusses How Duke Energy uses data An overview of Lighthouse, the company’s enterprise digital transformation program. How Duke Energy’s people-focused approach towards digital transformation helped set the company up well to deal with COVID How the pandemic has accelerated the digital and technology transformati…
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InsTech London - insurance & innovation
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Robin Roberson: Founder of WeGoLook & Managing Director of Claim Central Consolidated: A journey of people, platforms and perseverance (112)
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Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth. A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes. Robi…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Developing AI-driven Operating Models with Allstate and Tenet Healthcare
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21:26
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504: Allstate CTO Chris Gates & Tenet Healthcare CIO Paola Arbour discuss How Allstate matured its approach to AI How the company introduced voice technology and machine learning in its claims process How Paola and Tenant Healthcare view technology’s role in healthcare How the company engages external partners to help it think differently about the…
503: SAS Institute CIO Jay Upchurch discusses How Jay differentiates the IT department in a company where technologists are everywhere How SAS uses its own products internally. We discuss the company’s response to COVID How Jay looked to coach his team through the isolation of working from home and keep them engaged The COVID-19 dashboards the comp…
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InsTech London - insurance & innovation
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Mark Cunningham: Co-founder, WhenFresh: The data supermarket and its master chefs (111)
38:40
38:40
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A shortage of data isn’t a problem in insurance but identifying sources that are high-quality can mean a lot of shopping around. WhenFresh is one company looking to speed up that process, through what Co-founder Mark Cunningham calls a ‘digital supermarket’ of curated choices for insurers and lenders. He joins Matthew on Podcast 111 to explain how …
502: Diversified Search CEO Dale Jones discusses Dale’s work as the CEO of Diversified Search How COVID has accelerated changes around transformation and innovation His thoughts on how the pandemic has underscored racial disparities in the United States The importance of listening before taking a stand against racial injustice How diverse teams add…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Aflac Chief Digital Information Officer Rich Gilbert
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501: Aflac Chief Digital Information Officer Rich Gilbert The digital transformation the company has undertaken, including what he refers to as “One Digital Aflac” and how the transformation has impacted the customer experience. Rich’s thoughts on the COVID-19 pandemic, including how it forced Aflac to reinvent and double down on digital as well as…
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InsTech London - insurance & innovation
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Paul Mang: Chief Innovation Officer, Guidewire: Insurance analytics for 21st century risk management (110)
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Insurance might be “swimming in data” - but without actionable insights that data is just noise. Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk. Talking points include: Parallels between bio…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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A Wide-ranging Interview with The Carlyle Group's David Rubenstein
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Our 500th episode features a wide-ranging with David Rubenstein, The Carlyle Group’s co-founder and co-Executive Chairman. We discuss: David’s youth growing up in a blue-collar family in Baltimore His experience working for the Jimmy Carter administration Why the Carter administration was viewed as unsuccessful David’s decision to leave government …
499: PayPal SVP & CTO Sri Shivananda discusses His purview as CTO and the three main priorities in the role Aspects of the COVID-19 pandemic, such as PayPal’s response How the company has seen significant growth throughout it How it has resulted in an acceleration of digital payments Sri’s experience serving on the board of a public company Why Sri…
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InsTech London - insurance & innovation
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Gianni Biason: Head Property & Specialty Solutions, Swiss Re: Insurance product innovation at scale (109)
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Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change. Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Customer Experience in the Digital Age with Wafaa Mamilli & Vijay Sankaran
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498: Zoetis EVP Chief Information and Digital Officer Wafaa Mamilli and former TD Ameritrade CIO Vijay Sankaran discuss How focusing on the customer experience and leading with digital and analytics is serving Zoetis well The steps Zoetis takes to position its customer at the center of the universe How T.D Ameritrade uses analytics and AI to enhanc…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Technovation with Peter High Podcast Trailer
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Welcome to Technovation, a twice-weekly podcast highlighting the stories of people who are shaping the technology landscape. I’m Peter High, president of Metis Strategy, advisor to technology executives, Forbes columnist, book author, and your host. Each episode of Technovation features insights from top executives at the intersection of business t…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Cushman & Wakefield CIO & CDO Adam Stanley
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497: Cushman & Wakefield CIO & CDO Adam Stanley discusses Adam’s view on working from home Why Adam moved from Chicago to Austin Adam’s belief that technology cannot replicate the full in person work experience Adam’s advice for those looking to make a positive change in social justice Why every board of a Fortune 500 company needs to demand a quar…
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InsTech London - insurance & innovation
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Andres Webersinke: Global Chief Underwriting Officer, Life/Health at Gen Re: Reinventing customer care (108)
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We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges. Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new te…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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How the Co-CIO of Goldman Sachs and CDO/CTO of Yum! Brands are Driving Revenue
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496: Goldman Sachs Co CIO George Lee and Yum! Brands Chief Digital and Technology Officer Clay Johnson discuss Goldman Sachs’ strategic decisions around technology, including how it is building new businesses that are adjacent to its historical core businesses How Goldman is building the digital consumer bank of the future, and the transaction bank…
In this episode, we speak to Eoghan McCabe, Chairman and Co-founder of Intercom about making your own space in the SaaS market, transitioning to a new leadership position after 10 years, and the excitement of wearing a lab coat. Eoghan provides strategic leadership to Intercom and previously held the role of CEO. Before he co-founded Intercom he fo…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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ADP Corporate Vice President and Chief Product and Technology Officer Don Weinstein
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495: ADP Corporate Vice President and Chief Product and Technology Officer Don Weinstein ADP’s history as one of the earliest cloud companies Why the company has shifted from embracing the private cloud to the public cloud. The innovation labs the company has created How the larger ADP organization draws new practices from the innovation labs Why o…
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InsTech London - insurance & innovation
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Clive Rich: Founder & Chairman, LawBite: Legal platforms & partnerships (107)
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Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms. LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses. Founder…
494: SYKES Executive Vice President and Chief Information Officer Dave Pearson discusses An overview of SYKES, including its portfolio of capabilities, and the company’s partner network, and SYKES Digital. Dave’s purview as CIO The OneTeam platform the company developed to support its work-at-home agents Why the company has had a virtual structure …
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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MGM Resorts International President of Commercial & Growth Atif Rafiq
25:29
25:29
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493: MGM Resorts International President of Commercial & Growth Atif Rafiq discusses Atif’s purview in his role MGM’s expansion into digital services Viva La Office, an offering the company has developed to encourage people to work and live from Las Vegas during the pandemic. The company’s response to COVID-19, including the digital and contactless…
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InsTech London - insurance & innovation
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Andre Symes: CGO, Genasys Technologies: Agile products and speed to market (106)
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27:56
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Staying relevant and able to embrace new technology is a big challenge for any established company. Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions. CGO Andre Symes joi…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Digital Transformation in the 'New Normal'
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492: Fiserv SVP & CIO Keith Fulton and Subway CIO Mike Macrie discuss Both company’s reactions to the COVID-19 pandemic, including how Fiserv’s digital agenda was impacted by COVID How the pandemic forced Fiserv to react at a speed significantly faster than before How Subway franchises innovated and solved problems to keep their businesses sustaina…
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Verizon Global CIO Shankar Arumugavelu says 5G is a "total game changer"
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Verizon Global CIO Shankar Arumugavelu discusses His role as the Global CIO of Verizon The five questions embedded in the company’s IT strategy, and the company’s approach to change management How the company transitioned to a remote workforce The framework the company developed to guide it through the pandemic Shankar’s front row seat in Verizon’s…
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InsTech London - insurance & innovation
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Jeroen Morrenhof: CEO & co-founder, FRISS: Underwriting and claims fraud revealed (105)
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One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims. Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes…
490: Fannie Mae Kimberly Johnson COO discusses How the COVID-19 pandemic has brought out more empathy in people Her take on the renewed focus on social injustice in our society The role technology can play to help foster change How the concept of anti-racism is gaining traction The importance of having a diverse slate of mentors and mentees Some of…
